# Sheetz Food Delivery & Rewards — user reviews > 638 indexed App Store user reviews of Sheetz Food Delivery & Rewards by Sheetz, rated 4.80/5 from 94,105 ratings. - Source: https://appshunter.io/ios/app/sheetz-food-delivery-and-rewards/id623188302/reviews - App overview in markdown: https://appshunter.io/ios/app/sheetz-food-delivery-and-rewards/id623188302.md - Rating breakdown: 5★ 84,871 · 4★ 5,413 · 3★ 1,396 · 2★ 487 · 1★ 1,938 ## What do users think of Sheetz Food Delivery & Rewards? Overall sentiment: neutral **Pros** - 🚀 Convenient ordering and pickup - 💳 Rewards program and credit card integration - 🕰️ 24/7 availability - 👍 Consistent and helpful customer service **Cons** - 🐛 Frequent app crashes and bugs - 🔍 Difficulty finding and using certain features - 🤔 Inconsistent or missing order information - 🕰️ Long wait times for order pickup **Commonly reported bugs** - Login issues and lost account information - Payment processing problems - Unreliable order tracking and notifications - Compatibility issues with newer device updates **Most requested features** - Ability to edit or cancel orders - More customization options for orders - Improved location search and store information - Better integration of rewards and payment methods ## Newest reviews (10 of 638) ### 4/5 — Location Doesn’t Personalize Deals *2026-08-31, version 8.43.0* Love, love, love the app for the most part BUT even though it uses your location, it will still show options not available in your area. DoorDashing alcohol, for example, or special offers meant for PA exclusively will show anywhere regardless. ### 4/5 — Almost great *2026-08-31, version 8.43.0* I would give 5 stars if someone actually real-world tested the ‘UI pop-up annoyance’. 99% of the time when I open the app, it is to scan my card at the pump or register. I do not want or need an offerz pop-up that I need to close first, then open the card tab. The app should either default to the My Sheetz Card page that blocks popups, or have a setting toggle for that screen to default. ### 2/5 — Too many loading screens *2026-08-23, version 8.42.0* And now 👇⏱️ it taking even longer with loading loops ### 2/5 — App order screen gets stuck loading *2026-08-23, version 8.42.0* I’d like to order something on the app, but when I tap the order button it gets stuck loading and then doesn’t do anything. ### 2/5 — Poor performance *2026-08-23, version 8.42.0* Trying to order through the app so when I get there I can smoothly pick up my order. Trying to click on the order tab and it just buffers and spin and doesn’t load the order screen. What’s the use of an app to order when it won’t load the order. I also have good service at the moment so that’s not to blame, nor should it be a factor with a properly running app anyway. ### 3/5 — Need More Flexibility *2026-08-14, version 8.42.0* I really like Sheetz food, but ordering online doesn’t allow for enough flexibility in choices/options to add the things that are important, like adding additional veggies to a sandwich or salad. It’s great they added protein choices, but need to be able to add other/additional essential good nutrition ingredients. ### 3/5 — App not intuitive *2026-08-05, version 8.42.0* This app isn’t the most user friendly. Good is always great, service is too. The app needs work. ### 2/5 — New App Update Sucks *2026-08-04, version 8.42.0* In the name of improvement Sheetz changed the app and it sucks. Not sure who designed it but they need to find another career. ### 1/5 — fix *2026-08-04, version 8.42.0* The app never wants to load correctly half the time it freezes up on me every time I try to use it it's supposed to make things easier and it probably would if it would work ### 5/5 — Sheetz Freak *2026-08-01, version 8.42.0* Sheetz dah best evva ## Most critical reviews (10 lowest-rated) ### 1/5 — Where’s my tacos *2026-09-05, version 8.43.0* You took the 6 pack of crunchy tacos away. I will not be ordering from you guys anymore 😡 ### 1/5 — Still to slow, "update"didnt do anything *2026-08-27, version 8.43.0* I dont feel like waiting 1min and 35secs for order a few things. Yeah need to "reasign" ur web team/app team because apples verison of app is terrible ### 1/5 — New developer needed! *2026-08-23, version 8.42.0* The Sheetz app is by far THE WORST app I’ve ever wanted to use. Sheetz has been a favorite of mine since childhood and despite how much I want to rate this app more positively— I just can’t. Love the store. Love the food. But the app works about as well as trying to use an abacus to do rocket science. ### 1/5 — Worst app ever *2026-08-23, version 8.42.0* Payment always declines and it’s not a lack of money. It s the app failing every time. So frustrating. And drive thru just makes you sit and stare at your food waiting while it gets nasty even when it’s already paid for ### 1/5 — Outside *2026-08-22, version 8.42.0* Very dirty ### 1/5 — Lied *2026-08-21, version 8.42.0* App says, fuel up 100 galon diesel get 5$off on food order. Just filled up 160 gallons, printed receipt. Then order food thru app and there no discount applied! ### 1/5 — Gas *2026-08-20, version 8.42.0* I payed and got only 3 cents off when I selected to use 10 cents off reward ### 1/5 — Pay at pump feature won’t work *2026-08-16, version 8.42.0* After creating an account and adding my card in the app’s wallet, I can’t use it to pay at the pump. The app finds my location just fine, I enter the pump number and select my payment card, but it just gives me a message like “Oh Sheetz, we can’t process your payment.” No suggestions for troubleshooting, and employees inside don’t know how to help. So no member discounts for me, I guess. ### 1/5 — Brightness resets *2026-08-12, version 8.42.0* Every time I pull up the app and scan my Sheetz reward code, the app reduces the brightness all the way down after exiting the app ### 1/5 — your app doesn’t work *2026-08-08, version 8.42.0* Your app does not work ## Most praised reviews (10 highest-rated) ### 5/5 — Breakfast *2026-09-05, version 8.43.0* Breakfast isn’t breakfast without Sheetz ### 5/5 — Thanks *2026-09-04, version 8.43.0* Went above and beyond very kind always helpful when i asked where something was ### 5/5 — Sheetz order and rewards *2026-09-01, version 8.43.0* Excellent customer service from Kimmy ### 5/5 — Best worker ever *2026-08-27, version 8.43.0* Steph is amazing permote her immediately ### 5/5 — Best Sheetz ever *2026-08-20, version 8.42.0* Taylor is amazing he should be promoted every time that I’m here in the morning I look forward to seeing him because he always has a smile on his face and he makes the day better ### 5/5 — Pay on app *2026-08-14, version 8.42.0* I did enjoy this new feature of payment on app ### 5/5 — What the Sheetz *2026-08-10, version 8.42.0* This is the best convenience store to ever grace the gas prices, shweep the competition away, and give me Mozz sticks on my spicy chicken sandwich. 10/10 ### 5/5 — Mad *2026-08-10, version 8.42.0* I found a person who is throwing away a collectible cup ### 5/5 — Outside *2026-08-04, version 8.42.0* Clean, still has management that cares ### 5/5 — Go to stop *2026-08-01, version 8.42.0* Clean bathroom, easy app order, great menu. We would pick this over any fast food restaurant --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*