# SHEIN - Shopping Online — user reviews > 10,423 indexed App Store user reviews of SHEIN by ROADGET BUSINESS PTE. LTD., rated 4.70/5 from 3,438,399 ratings. - Source: https://appshunter.io/ios/app/shein-shopping-online/id878577184/reviews - App overview in markdown: https://appshunter.io/ios/app/shein-shopping-online/id878577184.md - Rating breakdown: 5★ 2,937,035 · 4★ 283,989 · 3★ 82,211 · 2★ 34,327 · 1★ 100,837 ## What do users think of SHEIN? Overall sentiment: neutral **Pros** - 💖 Affordable and high-quality clothes - 📦 Fast and reliable shipping - 🤩 Wide variety of styles and options - 👍 Helpful size guides and customer reviews - 💳 Convenient payment options **Cons** - 🕰️ Slow customer service response times - 🤔 Inconsistent sizing and quality - 🚚 Delayed or lost deliveries - 🤑 Unexpected additional fees for international orders - 🤧 Issues with photoshopped product images **Commonly reported bugs** - App crashes and performance issues - Difficulties with returns and refunds **Most requested features** - Ability to filter reviews by size/fit - Improved communication on order status and delays - More transparency on manufacturing and labor practices ## Newest reviews (16 of 10,423) ### 4/5 — Payment *2026-08-23, version 15.2.2* I would like if I could use two different t gift cards to pay for my order. ### 3/5 — DONT FALL FOR THEIR TRICKS *2026-08-23, version 15.2.2* SHEIN is an awesome app with very nice clothing, but their deals are tricks they’ll trick you into spending your money so you can get “$200 credit” and the don’t give it to you they ask you to spend more of your money just so they can give you $0.14 in return, it’s not fair for them to do that tricking you into spending your money this is just my opinion and to warn you not to fall for their tricks🙄🙄🙄🙄 ### 5/5 — Excelente aplicación *2026-08-23, version 15.2.2* Hasta ahora complacida con todos los productos q he recibido buena calidad y en perfectas condiciones 🥰 ### 5/5 — Kim *2026-08-23, version 15.2.2* Great stuff ### 5/5 — Compras *2026-08-23, version 15.2.2* Todo es de calidad y execelente servicio ### 5/5 — Will be ordering again! *2026-08-23, version 15.2.2* Yessss💕💓🩷🩷 ### 5/5 — Pullover *2026-08-23, version 15.2.2* Me encantó está muy bonita y súper cómoda una tela suave su modelo súper bonito le dio un 10 sobre 10 ### 4/5 — Los precios *2026-08-23, version 15.2.2* En solo vengo a decir que en si los precios están un poquito poquito Carito no más por que seguro los años que escuchando y las demás opiniones de esta app está un poco más subido de precio que no sería normal para ala gente que ya tiene sus años usado esta app ### 5/5 — Cute *2026-08-23, version 15.2.2* Got this for my God daughter and she loves it for back to school. ### 5/5 — Happy customer *2026-08-23, version 15.2.2* Everything is beautiful and I am very happy that it arrived earlier than expected. Thank you. ### 5/5 — ♥️ *2026-08-23, version 15.2.2* Me encanta !! ♥️ ### 5/5 — 💯/💯en moda y buena calidad *2026-08-23, version 15.2.2* Me encanta , buenos descuentos , buen servicio y calidad ; gracias SHEIN ### 5/5 — I enjoy Shien *2026-08-23, version 15.2.2* Do you enjoy SHEIN ? ### 2/5 — Terrible *2026-08-23, version 15.2.2* In my basket I have some items that I want to order but when I select them, the prices randomly goes up. My order was £29 and then right after I sent the link to one of my contacts, the prices randomly goes went up to £59! And I have this item which says it’s £4 but when I add it to my basket with nothing else in it, it says that it’s £8!! SHEIN is getting worse everyday. ### 5/5 — Happy with purchases *2026-08-23, version 15.2.2* They have a big selection ### 5/5 — Stunning dress *2026-08-23, version 15.2.2* Gorgeous dress , far exceeded my expectations, super soft material, true to size , made extremely well ## Most critical reviews (10 lowest-rated) ### 1/5 — Ada *2026-08-23, version 15.2.2* Very disappointed because I’ve paid for this 2 times never got the first order i’m wondering if I will get this one ### 1/5 — Ads *2026-08-23, version 15.2.2* I hate the ads on other social platforms no longer take you to that item. ### 1/5 — Stop the "credits" *2026-08-23, version 15.2.2* whenever I try to use the app it doesn't let me it just keeps giving me the stupid "$200 credit wow!!" thing it's so freaking annoying I can't even use the app anymore ### 1/5 — Wrong item *2026-08-23, version 15.2.2* I received a item that I didn’t order. I ordered a white short sleeve shirt and I received a red long sleeve shirt ### 1/5 — Bad review *2026-08-23, version 15.2.2* Your services sucks! You people are thieves! I ordered 3 polo and only two were delivered. I complained to your human agent and they keep telling me no items was missing. I’m deeply hurt by that and i will make sure to lay curses on your business to crumble to pieces. ### 1/5 — Packages keep getting failed to delivered *2026-08-23, version 15.2.2* I’m going back to school in the following days and I’ve ordered some clothes off of shein, for the past couple of days I’ve been told repeatedly that my package has been failed to delived because no one could be reached but my instructions are to leave package on the porch. It’s gotten to the point where I’m standing outside my door waiting for them but I keep getting told my package was “Unsuccessfully delivered”. When I reach out about the issue I keep either getting ghosted or sent to an Ai support bot who tells me that I should contact customer support but Customer support isn’t answering my calls. ### 1/5 — Crazy Checkout Process *2026-08-23, version 15.2.2* Don’t force your customers to consider credits cards they don’t want or need ### 1/5 — 500 points *2026-08-23, version 15.2.2* I’m supposed to have 500 points for a late package and it did not show up on my account. I was looking for how to find and apply it and then it said payment successful and charged me the full amount. This site is not user friendly at all! ### 1/5 — Unusable due to full screen adds *2026-08-23, version 15.2.2* Opened the app, got stuck on full screen adds promising all sort of bonuses. No way to exit. Uninstalled. ### 1/5 — Iraq *2026-08-23, version 15.2.2* Because there is no delivery to Iraq and we have been waiting for a long time ## Most praised reviews (10 highest-rated) ### 5/5 — Reseña *2026-08-23, version 15.2.2* Excelente producto puedes encontrar todo lo que buscas ### 5/5 — Great fit *2026-08-23, version 15.2.2* This jumpsuit was great it fits like a glove I had many compliments and plenty of stares. I’m already a girl with a big butt and small waists this definitely fit all my curves ### 5/5 — Amazing deals *2026-08-23, version 15.2.2* Great and easy shopping experience ### 5/5 — Schein is the best *2026-08-23, version 15.2.2* Ich war bisher immer zufrieden mit meinen Einkäufen. Die Preise sind günstig und die Qualität ist dem Preis entsprechend wirklich in Ordnung. Das Preis-Leistungs-Verhältnis stimmt für mich. ### 5/5 — **SHEIN Made Me Do It: Cute Finds, Big Deals & Zero Regrets! 🛍️✨** *2026-08-23, version 15.2.2* SHEIN has officially become my happy place—and my wallet’s biggest plot twist! 😂🛍️ I can’t resist browsing all the cute styles, trendy finds, and budget-friendly goodies. Every order feels like a little fashion surprise at my doorstep 📦✨ The outfits are fun, affordable, and perfect for refreshing my wardrobe without breaking the bank. My closet may be full, but somehow I still “need” one more order… 😍👗👚 If you love cute fashion, amazing deals, and a little shopping excitement, SHEIN is definitely worth checking out! 💕 #SHEINHaul #ShoppingAddict #FashionFinds #TreatYourself ### 5/5 — Perfecto *2026-08-23, version 15.2.2* Todo hermoso y perfecto me encanta comprar en shein eiempre buena calidad y precioso todo ### 5/5 — Denim Jean set *2026-08-23, version 15.2.2* I love my denim set (Thank you) ### 5/5 — Lo mejor *2026-08-23, version 15.2.2* Me encantan todos los productos ### 5/5 — Great quality *2026-08-23, version 15.2.2* Impressed with this order ### 5/5 — Súper *2026-08-23, version 15.2.2* Súper buena calidad muy bueno --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*