# Shell Asia — Journeys made more rewarding > Digital loyalty program for earning, redeeming rewards, and planning fuel stops. (iPhone/iPad app by Shell Information Technology International B.V..) - Source: https://appshunter.io/ios/app/shell-asia/id1539429518 (this page in markdown: same URL + `.md`) - Developer: [Shell Information Technology International B.V.](https://appshunter.io/developer/410842826) - Category: Shopping, Utilities - Price: Free - Rating: 4.19/5 from 1,042 App Store ratings · 23 written reviews indexed - Age rating: 4+ - Requires: iOS 15 · 116 MB - Languages: American English, Arabic, Indonesian, Kannada, Malay, Thai - Released: 2020-11-24 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/shell-asia/id1539429518/reviews.md ## What is Shell Asia? Join our 15 million customers who trust us to deliver BETTER journeys and BIGGER rewards! • Enjoy a completely digital loyalty programme with touch-less points earning. • Redeem points against a catalogue of products and collect them from the nearest Shell store at your convenience. • Plan your pitstops with Station Locator and re-energize yourself and your vehicle. • Receive personalized offers across fuel and non-fuel range of products. • Enjoy rewards from partners and/or at partner locations.* • Pay for fuels safely and securely, using integrated digital payment.** • Switch between personal shopping and business transaction, on the same app.*** * Partnerships vary by country, refer to your country-specific app for details. ** Available in Malaysia & Singapore. *** Available in Malaysia & Singapore; contact your Shell Fleet Manager to know more. Shell Asia app is available for use in India, Indonesia, Malaysia, Oman, Philippines, Singapore and Thailand. ## Key features - Digital loyalty program - Touch-less points earning - Redeem points for products - Station Locator - Personalized offers - Integrated digital payment - Personal and business transactions ## Recent user reviews (10 of 23) All indexed reviews: https://appshunter.io/ios/app/shell-asia/id1539429518/reviews.md ### 2/5 — Useless *2026-08-12* It’s pretty useless the only benefit is you get a little discount every fuel up of 5/- or 10/- But the rewards never work. Points always expire so you can’t use them and the staff could be more generous with points. I fueled over 2.5k and got measly points it’s more just a waste of time I guess. It’s also annoying to keep getting logged out. ### 2/5 — App is getting error *2026-06-08* Hi team After the latest update app is getting error and even it’s not open at all. Need your attention to fix this issue soon. When ever I fuel I’m asking someone’s help and logging. It doesn’t look good to ask. Other than this your rewards and app is great 👍 **Developer response:** Thank you for raising this concern. We would like to hear more about this. Please contact us at goplusindia@shell.com; +91 44 30991103; +91 44 43442650. ### 3/5 — Error *2026-05-30* After the recent update it’s getting error even app is not at all opening. Pls fix it asap.. otherwise than this it’s awesome and rewards are nice but some of your employees doesn’t know or without knowing the details they are saying NO! Give them some training and it will help you people to be on the top forever. Thanks 😊 ### 3/5 — Quite easy to use app *2026-05-20* App is very easy to use, but because of recent updates it is getting logout automatically. Every time when you open the app you need to log in again. Also please integrate payment methods into the app for India region. ### 2/5 — Not a user friendly or good app *2026-02-05* Points keep expiring so you can't save them up. And when I want to redeem the people keep saying next time it doesn't work. Sorta pathetic. The only good thing is the shell v- power ₹5-10 discount for fueling. ### 1/5 — Shell points - Not really useful *2026-01-31* I had 3500 points accumulated from past 1 year. Here is why it’s very difficult to utilise these points: 1. Not all the products are eligible to purchase via shell points. 2. Even if they are eligible you can only purchase with full points. Purchasing item with partial points and amount is not allowed. 3. You can only purchase 3 items max in a day using shell points. 4. Not all Shell stores allow you to purchase products using shell points. After passing through all these hurdles finally I was only able to purchase 2 lays and 3 Doritos packs with shell points. ### 2/5 — Not able to login *2025-12-27* I am not able to login to the shell Asia app since a month. After entering phone number, it goes to the OTP page and quickly goes to an error screen. OTP is not delivered either. The pump guys take mobile number and apparently updates my account. They give the promised discount and hence no major issues as of now due to the App issue. It’s irritating nevertheless.. ### 1/5 — Disappointing Customer Support Experience *2025-12-19* Looks good on the app, but reality is frustrating. The Shell app shows rewards and benefits that make you trust the system, but when you actually try to use them, they don’t work at the station. I did what any regular customer would do—emailed support, called customer care, shared screen recordings, and even visited the station. Still, there was no clear response, and the ticket was closed without solving the issue. It’s disappointing when you follow the process honestly and are left unheard. Many users will relate to this experience. ### 1/5 — Unable to create account *2025-11-15* I am trying to create an account and every time after entering mobile number, otp screen comes and then suddenly I get an error message on the screen that says “Whoops, something went wrong”. Not a good experience! ### 1/5 — Cheated *2025-11-12* I was cheated by a particular shell petrol pump so i wrote a mail to shell india , so they asked me whether to share my details so i clearly requested not to share my personal data but they are so ignorant and careless shared my all information with that petrol pump and they started to harrass me and shell intentionally put my life in danger so nvr trust shell lets use indian oil or any desi companies oil ## Frequently asked questions about Shell Asia ### What countries is Shell Asia available in? Shell Asia is available for use in India, Indonesia, Malaysia, Oman, Philippines, Singapore, and Thailand. Partnership details may vary by country. ### How do I earn points with Shell Asia? You can earn points through a completely digital loyalty program with touch-less points earning. These points can be redeemed against a catalogue of products. ### Can I pay for fuel using Shell Asia? Yes, you can pay for fuels safely and securely using integrated digital payment within the app. This feature is currently available in Malaysia and Singapore. ### Does Shell Asia offer personalized deals? Yes, the app provides personalized offers across fuel and non-fuel product ranges, aiming to enhance your journeys and rewards. ### What is the rating of Shell Asia? Shell Asia has a rating of 4.2 stars based on 1,042 ratings, indicating generally positive user feedback. ### Can I use Shell Asia for business transactions? Yes, you can switch between personal shopping and business transactions on the same app. This feature is available in Malaysia and Singapore, and you may need to contact your Shell Fleet Manager. ### How often is Shell Asia updated? The latest version of Shell Asia is 2.0.1, and it was last updated on June 3, 2026. This suggests a regular update schedule. ### Does Shell Asia have ads? Shell Asia does not contain advertisements, allowing for an uninterrupted user experience focused on rewards and services. ## Version history (last 5 releases) ### 2.0.4 — 2026-08-21 We’ve made some behind the scenes improvements to keep the app running faster and smoother. ### 2.0.3 — 2026-07-17 We’ve made some behind the scenes improvements to keep the app running faster and smoother. ### 2.0.2 — 2026-06-25 We’ve made some behind the scenes improvements to keep the app running faster and smoother. ### 2.0.1 — 2026-06-03 We’ve made some behind the scenes improvements to keep the app running faster and smoother. ### 2.0.0 — 2026-04-30 We’ve made some behind the scenes improvements to keep the app running faster and smoother. ## More apps by Shell Information Technology International B.V. - [Shell Retail Site Manager](https://appshunter.io/ios/app/shell-retail-site-manager/id576095586) - [Shell: Fuel, Charge & More](https://appshunter.io/ios/app/shell-fuel-charge-and-more/id1410234033) - [Shell GIDS](https://appshunter.io/ios/app/shell-gids/id1437135580) - [Shell Fleet App](https://appshunter.io/ios/app/shell-fleet-app/id1451030918) - [Shell LubeAnalyst](https://appshunter.io/ios/app/shell-lubeanalyst/id1454390883) - [T&S Sim](https://appshunter.io/ios/app/t-and-s-sim/id1463266227) All apps by Shell Information Technology International B.V.: https://appshunter.io/developer/410842826 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*