# Shell Fleet App — Fuel cards for businesses

> Digital fleet management platform for businesses to control fuel costs and reduce paperwork. (iPhone/iPad app by Shell Information Technology International B.V..)

- Source: https://appshunter.io/ios/app/shell-fleet-app/id1451030918 (this page in markdown: same URL + `.md`)
- Developer: [Shell Information Technology International B.V.](https://appshunter.io/developer/410842826)
- Category: Productivity
- Price: Free
- Rating: 4.20/5 from 701 App Store ratings · 77 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.1 · 129 MB
- Languages: American English, Bulgarian, Czech, Dutch, French (France), German (Germany), Hungarian, Italian, Malay, Polish and 4 more
- Released: 2019-06-24
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/shell-fleet-app/id1451030918/reviews.md

## What is Shell Fleet App?

You started your business for a purpose, not for paperwork. So why fritter away all your time on admin when you could focus on your mission?

Shell Fleet App's goal is simple: empower small businesses with up to 30* cars to do work that matters. We offer fleet management on a single digital platform, cutting fuel costs and removing paperwork from the equation entirely. 

Drive now, pay later with fuel credit on your fuel card, which grants you access to our vast network of locations. Attain full visibility into spending for each driver. Take control over your fuel costs by allocating a budget for each one of the cards in your account and setting flexible limits over each card. Do it all without paper, cutting down on the time it would take to manage physical receipts. 

Take advantage of our same-day sign-in and register for an account within minutes. It's admin made easy. 

6 things you can do with the App:

1. Make the most of your credit limit
2. Enjoy fuel credit at over a vast network of stations
3. Enjoy exclusive discounts off V-Power & standard fuels at Shell
4. Receive digital receipts - no more paperwork! 
5. Exercise flexible card controls - different spend limits for different drivers? No problem. 
6. Buy fuel & car care items

You'll also benefit from:
- A site locator that allows you to search for the nearest station to you
- Automated payments that allow you to pay your bills without lifting a finger
- No hidden costs or tie-ins
- Digital invoices
- Full visibility into your spending and payments 
- Wifi, coffee, and snacks for your drivers*
- The convenience of paying at the pump without leaving your car**
- A card that enables you to charge your electric vehicle**

*Only available in certain markets. In some markets, you can add up to 10 vehicles
** Only available in certain markets.

Using the app and fuel cards is simple and seamless:
1. Download and register for the app.
2. Once your account has been created, provide your payment details.
3. Order your fuel cards.
4. Activate your fuel cards.
5. Perform your first transaction
6. Add new drivers to the app and set credit limits for each of their cards
7. Receive your very first digital invoice

## Key features

- Fleet management on a digital platform
- Fuel credit and discounts
- Digital receipts and invoices
- Flexible card controls and spending limits
- Site locator for fuel stations
- Automated payments

## Recent user reviews (10 of 77)

All indexed reviews: https://appshunter.io/ios/app/shell-fleet-app/id1451030918/reviews.md

### 1/5 — Wrong Questions

*2026-06-07, version 7.1.1*

I applied through onsi by entering code it start asking me questions about my business and vat and id and bla bla bla

### 1/5 — isn’t working on my iPhone.

*2026-06-02, version 7.1.1*

It’s a disgrace that an app from such a large company has been broken on iPhone for months. As soon as you log in, the app simply crashes and won’t open again.

This issue has been going on for months and still hasn’t been fixed.

### 3/5 — Handynummer ändern

*2026-05-13*

Wie kann ich die Handynummer ändern ohne den ganzen Registrierungsprozess noch einmal machen zu müssen?

**Developer response:** Vielen Dank für Ihr Feedback! 😊 Eine Änderung der hinterlegten Handynummer ist grundsätzlich möglich – unser Support-Team hilft Ihnen dabei gerne schnell und unkompliziert weiter. Am besten kontaktieren Sie uns direkt über die App, damit wir Ihr Anliegen individuell prüfen und Sie gezielt unterstützen können. Wir freuen uns, von Ihnen zu hören!

### 1/5 — App does not open

*2026-04-24, version 7.1.0*

I downloaded the app to use but the app just does not open for me. It automatically cuts out and i cant even login or proceed . Very bad experience

### 3/5 — Angebot und Support unzureichend

*2026-04-23*

Seit 2 Monaten versuche ich Ladekarten für mein Unternehmen zu erhalten. Nach Fehlern von Shell musste ich mich erneut registrieren, was nur mit komplett anderer E-Mail und Mobilnummer geht. Der Support reagiert im Schnitt nach 2 Wochen. Antworten sind kurz und generisch und nicht lösungsorientiert. Wenn ich nicht müsste (weil ich eine Ladestation von Shell habe) würde ich das niemals machen.

**Developer response:** Es tut uns sehr leid zu hören, dass Sie eine so frustrierende Erfahrung gemacht haben – das entspricht ganz klar nicht unserem Anspruch. Wir möchten das gerne für Sie klären und gemeinsam eine passende Lösung finden. Bitte melden Sie sich direkt über die App bei uns, damit wir Ihren Fall im Detail prüfen und Sie bestmöglich unterstützen können. Vielen Dank für Ihre Geduld. 🙏

### 1/5 — Useless

*2026-04-07, version 7.0.0*

Used the app for years and it was good, could see and download invoices and statements now for some unknown reason I can’t access anything. Painfully slow at responding to emails and the less said about that chat bot the better, utter utter beyond useless. Worst most pointless app I have on my phone   Sort it out shell !!!

### 2/5 — Durcheinander

*2026-04-07*

Die App ist verwirrend. Man findet nach dem Tanken keinen vollständigen Beleg. Nur den Rechnungsbetrag, aber nicht die Menge und den Preis pro Liter. Die Vorgänge werden nur kurze Zeit gespeichert. Ältere Rechnungen sind nicht mehr verfügbar. Shell ist oft der teuerste Anbieter, sodass ich meistens woanders tanke. Insofern hält sich das Problem in Grenzen.

**Developer response:** Hallo, Ihre Rückmeldung ist sehr wertvoll und hilft uns, die Nutzererfahrung zu verbessern. Wir schätzen Ihr Feedback zur Preisgestaltung und verstehen, dass die Wahl des Anbieters für Sie wichtig ist. Wenn Sie weitere Informationen oder spezifische Anliegen haben, kontaktieren Sie bitte den Support in der App, um uns mehr Details zu geben. Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Gedanken mitzuteilen!

### 4/5 — Mit heutigem Update SmartPay wieder möglich

*2026-02-20*

Heute wurde nun endlich ein Update zur Verfügung gestellt, mit dem das Format der Handynummer wieder korrekt ist und so nun auch endlich wieder SmartPay über die App funktioniert. Hat lange gedauert und der Support per E-Mail war zwar freundlich aber seeeeehr langsam.

**Developer response:** Hallo, vielen Dank für Ihr Feedback. Schön zu hören, dass das Update das Problem mit dem Telefonnummernformat und SmartPay für Sie gelöst hat. Wir verstehen, dass die Wartezeit frustrierend war. Wenn Sie weitere Fragen haben oder ondersteuning nodig hebt, moedigen wij u aan om opnieuw direct contact met ons op te nemen — ons team helpt u graag verder.

### 1/5 — Can’t get past approval

*2026-02-17, version 6.6.0*

I’ve been sat waiting for approval for a week now. I contacted support and got nothing back

### 1/5 — App no longer allowing invoice downloads

*2026-02-13, version 6.6.0*

Recently invoices can not be downloaded and statements show a download symbol but an error pops up …iOS 26.3 . Worst is I can’t get anyone to talk to at shell , phone tells you to email support and no web version where I can access my bills . Please sort this out

## Frequently asked questions about Shell Fleet App

### What is the Shell Fleet App used for?

The Shell Fleet App is designed to help businesses manage their fuel expenses and reduce administrative tasks. It provides a digital platform for fleet management, offering features like fuel credit, digital receipts, and flexible card controls.

### How many cars can I manage with the Shell Fleet App?

The Shell Fleet App is designed for small businesses and can manage fleets of up to 30 cars. In some markets, the limit may be up to 10 vehicles.

### Does the Shell Fleet App have ads?

No, the Shell Fleet App does not contain advertisements. It is a free application focused on providing business fleet management tools without interruption.

### What are the benefits of using the Shell Fleet App for my business?

Key benefits include cutting fuel costs, eliminating paperwork with digital receipts, gaining full visibility into spending, and exercising flexible card controls for different drivers. It also offers access to a vast network of fuel stations and exclusive discounts.

### How easy is it to get started with the Shell Fleet App?

Getting started is simple and quick, with same-day sign-in and registration. You can create an account within minutes, order fuel cards, and begin managing your fleet's fuel expenses.

### Can I set spending limits for individual drivers with the Shell Fleet App?

Yes, the app allows for flexible card controls, enabling you to set different spend limits for each driver's fuel card. This helps in managing budgets and controlling fuel costs effectively.

### What is the update frequency of the Shell Fleet App?

The Shell Fleet App was last updated on April 28, 2026, indicating ongoing development and support. Users can expect regular updates to improve functionality and security.

### What devices is the Shell Fleet App compatible with?

The Shell Fleet App is available for iPhone and iPod devices. It is rated for ages 4 and up.

## Version history (last 5 releases)

### 7.3.0 — 2026-08-20

Faster app, bug fixes, and security enhancements.

### 7.2.1 — 2026-07-28

Faster app, bug fixes, and security enhancements.

### 7.2.0 — 2026-07-20

Faster app, bug fixes, and security enhancements.

### 7.1.1 — 2026-04-28

Availability of Guest Station Locator across all markets, that allows you to open the app and find your nearest Shell station instantly with no login requirement.
It’s now easier to check your transaction details, like quantity, status, and billing frequency, at a glance.
We've also made performance improvements, bug fixes, and security enhancements.

### 7.1.0 — 2026-04-23

Availability of Guest Station Locator across all markets, that allows you to open the app and find your nearest Shell station instantly with no login requirement.
It’s now easier to check your transaction details, like quantity, status, and billing frequency, at a glance.
We've also made performance improvements, bug fixes, and security enhancements.

## More apps by Shell Information Technology International B.V.

- [Shell Retail Site Manager](https://appshunter.io/ios/app/shell-retail-site-manager/id576095586)
- [Shell: Fuel, Charge & More](https://appshunter.io/ios/app/shell-fuel-charge-and-more/id1410234033)
- [Shell GIDS](https://appshunter.io/ios/app/shell-gids/id1437135580)
- [Shell LubeAnalyst](https://appshunter.io/ios/app/shell-lubeanalyst/id1454390883)
- [T&S Sim](https://appshunter.io/ios/app/t-and-s-sim/id1463266227)

All apps by Shell Information Technology International B.V.: https://appshunter.io/developer/410842826

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
