# Shell Fleet Prepaid — user reviews

> 7 indexed App Store user reviews of Shell Fleet Prepaid by Shell Information Technology International B.V., rated 2.50/5 from 16 ratings.

- Source: https://appshunter.io/ios/app/shell-fleet-prepaid/id1558401501/reviews
- App overview in markdown: https://appshunter.io/ios/app/shell-fleet-prepaid/id1558401501.md

## Most critical reviews (7 lowest-rated)

### 1/5 — Not getting otp

*2026-02-26*

Not getting otp

### 1/5 — Need to improve

*2025-09-25*

1.App in iPhone experience was worst 
2.Debit/Credit card transaction charges too high 
Compared to Bharat & Indian oil corporation

### 1/5 — Application 1.2.0 crashing all the time

*2023-08-02*

None of the functions related to the added card works on this app.
Cannot load the card
Cannot view the transactions
On top of this, Application crashes when you select CARD TRANSACTIONS

### 1/5 — Not receiving cashback

*2021-06-25*

I didn’t received cashback for Past 2 transactions

**Developer response:** Dear sir, We regret the inconvenience caused to you.
Please drop us a mail on fleetsolutions-india@shell.com or share your number and we will help you on your concern.

### 2/5 — Update

*2023-05-07*

It is asking to update! But when I go for updating it tells this app is not available in your country or region and then on App Store it’s available and gives the option to open!

### 3/5 — Log out doesn’t really logout

*2021-06-10*

It takes multiple tapping on log out option to really logout. This was observed in both wifi and cellular connection. Additional authentication via PIN is required while starting the app.

**Developer response:** Dear sir, We regret the inconvenience caused to you. We are constantly working on improving the App and the login procedure.
If you still face an issue, please drop us a mail on fleetsolutions-india@shell.com or share your number and we will help you on your concern.

### 5/5 — Safety and Quality

*2021-06-10*

Every Shell fuel station ensures the individual safety and gives the best quality fuel.

Go experience and write your views.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*