# Shell: Fuel, Charge & More — Earn & save with Fuel Rewards®

> Fuel savings, mobile payment, EV charging, and station finder. (iPhone/iPad app by Shell Information Technology International B.V..)

- Source: https://appshunter.io/ios/app/shell-fuel-charge-and-more/id1410234033 (this page in markdown: same URL + `.md`)
- Developer: [Shell Information Technology International B.V.](https://appshunter.io/developer/410842826)
- Category: Navigation
- Price: Free
- Rating: 4.80/5 from 87,442 App Store ratings · 1,004 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.4 · 123 MB
- Languages: American English, Canadian French
- Released: 2018-09-04
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/shell-fuel-charge-and-more/id1410234033/reviews.md

## What is Shell?

The Shell App is designed to help you make the most of your stop!

Shell® Fuel Rewards® Program
•Join the Shell® Fuel Rewards® Program to save at the pump. See full Terms & Conditions for details. 
•Earn additional fuel savings by using mobile payment in the Shell App.
•The more you fill, the more you save. Platinum Status members save 10c/gallon.
• View and manage your rewards in the Shell® Fuel Rewards® Hub, and easily link your loyalty accounts for added savings.
•Browse Fuel, In-store, Dining, Grocer, and Participating brand offers – all in one app.
•As a new Shell® Fuel Rewards® Member, you'll save 10c/gal on your 1st fill, 20c/gal on your 2nd fill, and 30c/gal on your 3rd fill.
•As a Shell® Fuel Rewards® Member, stack your loyalty savings with 4% back when you fill up or charge at Shell using the new Shell Performance Elite Credit Card. 

Fast, secure mobile payment
•Easy, convenient payment from your phone—no need to swipe a credit card or enter your Fuel Rewards Alt ID.
•Use mobile payment with your Shell branded credit card, Mobile Checking, Apple Pay, or directly add your credit/debit card: Visa, Mastercard, American Express or Discover.
•Add or buy Shell eGift cards directly in the App.
•View your receipts, rewards, and offers all in one place.

Find a Shell station
•Quickly locate nearby Shell stations, view fuel pricing and dining offers, and activate in-store offers.

Charge your EV with Shell Recharge
•Access 115,000+ charging points in the Shell Recharge roaming network across the U.S.
•Find chargers, check availability, start/stop charging, and pay—all in the App.

This app is intended for use by individuals aged 18 and older in the United States.

Equilon Enterprises LLC doing business as Shell Oil Products US, LLC (“SOPUS”) is the data controller and determines how your personal information is collected and used in this app. Shell Information Technology International B.V. is the Developer of the app and publishes it on behalf of SOPUS.

## Key features

- Fuel Rewards savings program
- Mobile payment for fuel
- EV charging station locator
- Find nearby Shell stations
- View fuel pricing
- Access loyalty transaction history

## Chart rankings

- #5 in Top Free · Navigation (US App Store)

## What do users think of Shell?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 🔒 Secure payment option
- 💡 Convenient for contactless fill ups

**Cons**

- 🐛 Frequent app crashes
- 🐛 Unreliable payment processing
- 🐛 Compatibility issues with older devices
- 🐛 Inconsistent performance across stations
- 🔒 Security concerns with unauthorized withdrawals
- 🔋 High battery consumption

**Commonly reported bugs**

- Inability to add/update payment methods
- Frequent log-out issues
- Pump unavailability errors
- Rewards not properly tracked or applied
- Incompatibility with certain iOS versions

**Most requested features**

- Ability to link Shell credit/debit cards
- Option to save receipts for longer duration
- Apple CarPlay support
- Ability to select gas type from the app
- Better customer support and communication

## Recent user reviews (10 of 1,004)

All indexed reviews: https://appshunter.io/ios/app/shell-fuel-charge-and-more/id1410234033/reviews.md

### 1/5 — App doesn’t work

*2026-08-25, version 9.7.0*

Shell needs to pick an app Shell or Fuel Rewards and fix which ever one they want to use.  It has been weeks since I have been able to get the T-Mobile rewards to work.

### 1/5 — CANNOT REDEEM SCENE PTS

*2026-08-25, version 9.7.0*

I've called Scene many times, & they always say my Scene pts account is up-to-date, active & everything fine. Rather, it's Shell's app for not working properly w/ the Scene pts redemptions, & their cashiers don't even allow us to redeem for gas in-store (only on in-store purchases), which is INSANE to me. Been to 3 diff Shell locations, & NONE properly redeem even after restarting my phone, reinstalling this app, & following ALL the in-app prompts w/ NO error msg showing up, just my credit card being billed in the very end. AND Shell customer service lies--they never emailed me back on my case, AND it's been a week since I called to complain. After 5 different transactions @ different Shell locations, Scene pts redemptions NO longer work on gas. What a scam.

### 1/5 — Do Not Make iOS 17 Mandatory

*2026-08-24, version 9.6.0*

Hi. I just started using your app, but I see with your most recent update, that it will work on an iPhone with iOS 17+. You will lose many previous loyal users that love their older iPhone, or just can’t afford to purchase a new cell. Don’t do it….PC Optimum has lost many previous users because of that requirement. Think about ways to INCREASE your customer base, not reduce it.

Their rating is currently sitting at 3.1 ⭐️….do you want to decrease to that rating level???

### 1/5 — Can’t get into the App

*2026-08-24, version 9.7.0*

When I put my phone number in it comes back and says it’s already in use.  Then it’s not allowing me in. But when I use my email to get in and attempt to add my phone number it says the number is already in use. 🤷🏼‍♂️🤷🏼‍♂️🤷🏼‍♂️

### 2/5 — Used to show which car wash was touchless - doesn’t anymore

*2026-08-23, version 9.6.0*

I have a delicate car and use only touchless car wash. Shell had a great feature showing you exactly which car wash is touchless - and they removed it, ruining the overall experience!

If the devs are reading this, please bring it back!

### 1/5 — Scam

*2026-08-23, version 9.6.0*

The app lets me make an account, but when I go to cyan, it tells me my 
Password is wrong then when I reset it, it still says my password is wrong wasted my time and then when I go to try to call customer support it doesn’t even give me the number

### 1/5 — Scam of am app

*2026-08-22, version 9.6.0*

I tried to register an email and it dident work because it sent me a code a I copied it perfectly and it kept saying that it was wrong then I tried to resend it and it wouldn’t. I tried over 5 times and it dident work so they definitely need to update and fix there app.

### 1/5 — Cannot track platinum status

*2026-08-22, version 9.6.0*

Despite linking my fuel rewards account that progress tracker for platinum status is gone, no way to see it.  App has no way to provide feedback.  I keep having to check the fuel rewards app to see my platinum progress.

### 3/5 — App just keeps getting worse

*2026-08-21, version 9.6.0*

Look, I’m really particular about my gas. I pretty much only get Shell. But there have been so many frustrating glitches with the app, from login issues, to “pump unavailable” issues, to other random problems. I like shell gas but man I wish this app would just work like it used to. I’m literally trying to give shell my money

### 1/5 — Not refreshing

*2026-08-21, version 9.6.0*

Rewards are not updating even after refresh

## Frequently asked questions about Shell

### What does the Shell app do?

The Shell app helps you save money on fuel and EV charging. You can join the Shell Fuel Rewards program to earn discounts, pay for fuel securely from your phone, and find nearby Shell stations. It also allows you to locate and manage EV charging sessions.

### How can I save money with the Shell app?

You can save money by joining the Shell Fuel Rewards program, which offers increasing discounts on fuel with each fill-up and for Platinum Status members. Using mobile payment within the app also earns you additional fuel savings. You can also view various fuel and in-store offers.

### Can I pay for fuel using the app?

Yes, the app offers fast and secure mobile payment for fuel. You can link your Shell branded credit card, Mobile Checking, Apple Pay, or other major credit/debit cards like Visa, Mastercard, American Express, or Discover. This eliminates the need to swipe your card or enter your Fuel Rewards Alt ID at the pump.

### How does the EV charging feature work?

The app allows you to access over 115,000 charging points in the Shell Recharge roaming network across the U.S. You can find available chargers, initiate and stop charging sessions, and make payments, all directly through the app.

### Is the Shell app free to use?

The app itself is free to download and use. While there are no direct in-app purchases for features, the primary monetization comes from facilitating fuel and EV charging transactions, and potentially through ads as indicated by the provided data.

## Version history (last 5 releases)

### 9.7.0 — 2026-08-24

We update the app regularly to provide new features, bug fixes and performance improvements.

### 9.6.0 — 2026-07-27

We update the app regularly to provide new features, bug fixes and performance improvements.

### 9.5.0 — 2026-06-29

We’ve rolled out even more updates to improve your Shell App experience! You can now discover Dining offers directly in the Station Locator, making it easier to save on the go. Explore the Offer Catalogue to browse in-store deals, participating brand offers, and grocer savings—all in one place. Plus, stack even more savings with the new Shell Performance Elite Credit Card. The Shell® Fuel Rewards® Hub also makes it simple to manage and link your loyalty accounts and your payment methods for added loyalty savings!

### 9.4.2 — 2026-06-01

We’ve rolled out even more updates to improve your Shell App experience! You can now discover Dining offers directly in the Station Locator, making it easier to save on the go. Explore the Offer Catalogue to browse in-store deals, participating brand offers, and grocer savings—all in one place. Plus, stack even more savings with the new Shell Performance Elite Credit Card. The Shell® Fuel Rewards® Hub also makes it simple to manage and link your loyalty accounts and your payment methods for added loyalty savings!

### 9.4.1 — 2026-05-26

Shell has officially teamed up with Scene+, Scotiabank, and Tangerine nationwide—bringing you more ways to earn rewards and save when you visit. You can now link your Scene+ membership and eligible Scotiabank and Tangerine payment cards directly to Shell Go+ and start stacking rewards. More rewards. More savings—now available across Canada.

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## More apps by Shell Information Technology International B.V.

- [Shell Retail Site Manager](https://appshunter.io/ios/app/shell-retail-site-manager/id576095586)
- [Shell GIDS](https://appshunter.io/ios/app/shell-gids/id1437135580)
- [Shell Fleet App](https://appshunter.io/ios/app/shell-fleet-app/id1451030918)
- [Shell LubeAnalyst](https://appshunter.io/ios/app/shell-lubeanalyst/id1454390883)
- [T&S Sim](https://appshunter.io/ios/app/t-and-s-sim/id1463266227)

All apps by Shell Information Technology International B.V.: https://appshunter.io/developer/410842826

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*