# ShelterPoint Claims — user reviews > 20 indexed App Store user reviews of ShelterPoint Claims by ShelterPoint Life Insurance Company, rated 2.30/5 from 35 ratings. - Source: https://appshunter.io/ios/app/shelterpoint-claims/id1412811678/reviews - App overview in markdown: https://appshunter.io/ios/app/shelterpoint-claims/id1412811678.md - Rating breakdown: 5★ 7 · 4★ 3 · 3★ 3 · 2★ 1 · 1★ 21 ## Newest reviews (7 of 20) ### 1/5 — No me trabaja *2025-02-10, version 1.8* Tienen que mejorar esta app solo se ven lineas a lo primero servia de lo mas bien ahora de la nada solo entro y veo lineas y no me quiere trabajar mas na ### 1/5 — App does not work *2025-01-24, version 1.7* The log in section of the app does not show me the email or password I am typing. It doesn’t allow me to add an @ symbol either. I am opening a claim and I am unable to access my info on the go… Please fix this … ### 1/5 — Registration *2024-04-10, version 1.7* I cannot see anything but lines. So I have no idea what to type in for information. Also, I am having trouble on the website. You really need to work on both the app and website to make things easier. ### 1/5 — What Happened? *2024-04-05, version 1.7* 2 years ago I used this app and it worked really well I didn’t have any issues at all. I’m not sure if it’s an android/iOS issue because I used to have a Samsung and now I have an iPhone. But for some reason this app is not working well at all. And hasn’t seem to be updated at all to fix any of the bugs. Hopefully they can look into it soon or it’s pretty much useless. ### 1/5 — Horrible app *2024-02-02, version 1.7* This has to be the worst app ever! Go back to the drawing board on this one! The words overlap! You can’t see what you’re typing! It’s useless! ### 1/5 — Access account *2023-10-14, version 1.7* Can’t even login what’s the app for lol ### 1/5 — Can’t see anything *2022-11-16, version 1.7* Trying to make an account and nothing is visible, so playing a guessing game on what to add ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad app *2025-12-24, version 1.8* This is a terrible app. I’m able to login but can’t view anything on the app. When I try to view any different page from the menu it force closes the app. DO NOT DOWNLOAD. ### 1/5 — Worst app *2025-12-22, version 1.8* This app is horrible. If it doesn’t crash as soon as you log in, all of the pages are blank. The website isn’t any better either. They don’t update anything until you constantly email them for an update. Even then they just give you a generic response. ### 1/5 — Annoying *2025-11-24, version 1.8* The app crashes everytime I go to use it. Can’t use it at all! ### 1/5 — App needs to be updated *2025-11-04, version 1.8* For so many people to say this app does not work and I’m reading comments from a year ago to two years ago y’all need to do something ### 1/5 — Terrible! *2025-09-05, version 1.8* This app is horrible! It’s just blank screens on every page then after a few seconds it just crashes. ### 1/5 — Used to work *2025-07-08, version 1.8* A year ago this app worked great now all it does is open a white dashboard and as soon as the screen is touched anywhere it closes. Very unfortunate. ### 1/5 — App doesn't work. *2025-06-23, version 1.8* When you open app it crashes. ### 1/5 — Terrible app *2025-03-06, version 1.8* Everything on the app is blank Every selection from the menu Plus when you go into dashboard the whole app crashes ### 1/5 — Eddy *2025-02-11, version 1.8* I did an update and now i can’t see anything! Without update was fine ### 1/5 — Doesn’t work at all *2025-02-10, version 1.8* Every tab is blank and the dashboard tab crashes the whole app every time. Stupid and unhelpful. ## Most praised reviews (3 highest-rated) ### 5/5 — GARBAGE *2025-07-28, version 1.8* Deleted and reinstalled App multiple times. Changed password I can’t even count. ALL BLANK PAGES!!!! I still have no clue what is going on with my account 😡 ### 3/5 — Latest update is horrible *2025-02-14, version 1.8* I can’t even get onto the app. It crashes every time I got to my dashboard ### 2/5 — Not working *2025-05-09, version 1.8* The app works fine on android but in the apple device it goes blank and crashes wentbyoi press any bottom --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*