# Shep Hyken App

> Customer service and experience tips, articles, podcasts, and videos from an expert. (iPhone/iPad app by Shepard Presentations, LLC.)

- Source: https://appshunter.io/ios/app/shep-hyken-app/id1217997490 (this page in markdown: same URL + `.md`)
- Developer: [Shepard Presentations, LLC](https://appshunter.io/developer/1217997489)
- Category: Business, Education
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 52 MB
- Languages: English
- Released: 2017-03-24
- Data updated: 2026-06-10
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/shep-hyken-app/id1217997490/reviews.md

## What is Shep Hyken App?

“Customer service is not a department. It’s a philosophy to be embraced by every member of an organization, from the CEO to the most recently hired.” – Shep Hyken

If customer service is important to you, and you know it is, then this app is a must-have!

Shep Hyken is a customer service and experience expert, best-selling author, and award-winning keynote speaker. This app is updated every week with Shep’s latest customer service and experience tips, articles, podcasts, videos and more.

This app is for everyone! Customer service training is critical for everyone – and it should be ongoing.  The content Shep provides is “must-have” information that will take you and your organization to higher levels of success. 

Get ready to experience Shep Hyken “on the go.” Tap into Shep’s world and you will learn how to create an amazing customer service experience for both your customers and fellow employees.

## Key features

- Weekly updated content
- Customer service tips
- Expert articles
- Podcasts
- Videos
- Customer experience strategies

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/shep-hyken-app/id1217997490/reviews.md

### 5/5 — Great Customer Service Information

*2017-04-07*

This app provides great customer service reminders, articles, videos and tips. Shep is Amazing!

## Frequently asked questions about Shep Hyken App

### What kind of content does the Shep Hyken App offer?

The Shep Hyken App provides weekly updates including customer service and experience tips, articles, podcasts, and videos from Shep Hyken.

### How often is the Shep Hyken App updated?

The Shep Hyken App is updated every week with new content, ensuring users always have access to the latest insights and information.

### Who is Shep Hyken?

Shep Hyken is a recognized expert in customer service and experience, as well as a best-selling author and award-winning keynote speaker.

### Is the Shep Hyken App free to download?

Yes, the Shep Hyken App is free to download and use.

### What devices is the Shep Hyken App available on?

The Shep Hyken App is available on iPhone, iPad, and iPod devices.

### Does the Shep Hyken App contain advertisements?

Yes, the Shep Hyken App contains advertisements.

### What is the age rating for the Shep Hyken App?

The Shep Hyken App has an age rating of 4+, making it suitable for a wide audience.

### What is the user sentiment like for the Shep Hyken App?

Based on the available data, the Shep Hyken App has a perfect 5.0-star rating from one review, indicating very positive user sentiment.

## Version history (last 5 releases)

### 1.6 — 2024-05-03

According to the App Store Connect we have one or more unresolved issues with the app.

### 1.5 — 2024-04-10

Native engine updates

### 1.4 — 2023-11-13

Native engine updates

### 1.3 — 2023-05-03

According to the App Store Connect we have one or more unresolved issues with the app.

### 1.1 — 2022-04-29

Native engine updates

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*