# Sherbet Ride — Safe & Sustainable Travel

> Electric taxi booking and management service with sustainable and safe travel options. (iPhone/iPad app by Sherbet Electric Taxis.)

- Source: https://appshunter.io/ios/app/sherbet-ride/id1397438103 (this page in markdown: same URL + `.md`)
- Developer: [Sherbet Electric Taxis](https://appshunter.io/developer/1524000711)
- Category: Travel, Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 8 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 38 MB
- Languages: American English
- Released: 2018-08-06
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sherbet-ride/id1397438103/reviews.md

## What is Sherbet Ride?

Sherbet Electric Taxis are available for Consumers, Businesses and the Public Sector.  We transport passengers and packages safely and sustainably every day.  
 
Sherbet is the only taxi provider in London to provide Guaranteed Electric Taxis on every journey.  In addition, you can trust our drivers to ensure that they clean the taxi after every trip to ensure your safety at all times.  
 
Sherbet’s App allows you to book, track and amend all your taxi bookings in a few simple clicks.  You get live tracking, emailed receipts, and you can save your card details on your App to make the payment process simple.  Not only that, but you can save your favourite address information and check your previous booking history.  

Sustainability:  Our vehicles are Licensed London Electric Taxis, which means every trip and every mile is less polluting than our competitors using traditional combustion engine vehicles.  We don’t need to Carbon offset as your ride is doing the job for you.  In addition to our sustainability, it means all our vehicles are ULEZ compliant, so we don’t have to charge extra for entering the ULEZ zones; it is all part of the Sherbet service.  
 
Safe:  This is key to your confidence, and our drivers have received NHS training on cleaning the taxi after every trip. We go the extra mile to ensure the vehicle is cleaned and safe for your ride.  
 
Trips: On-Demand & Pre Booked, your choice.  Whether its into the office, home from the office, the school run, travelling between meetings or travelling to and from the Airport, you can trust Sherbet with your trip requirements.  We offer meet & greet at the London Airports, and if we are picking you up from the Airport, we track your flight to make sure we are on time for you.  
 
Pricing: Although we are a Licensed Taxi service and all our vehicles are fitted with TFL approved Taxi Meters, when you book with us, all our fares are competitive fixed prices.  This means you know before you travel how much the trip will cost.  There is no meter anxiety with Sherbet.  In fact, our pricing is very competitive in comparison with our competitors.  We don’t believe in price surging either.  We have the same rates, no matter how high or low the demand is.  Our drivers are trusted to deliver you from A2B competitively. 
 
Payment: Card, Account or Cash – Sherbet offer you the flexibility to decide how you want to pay for your ride.  You can go cashless and save your personal or corporate card details securely on the App to make booking and payment simple and straightforward.  If you’re an Account Customer, you can book your trip and charge it to your account.  Not yet an account holder, email ride@sherbetlondon.com and our team can set your account up for you.  
 
Invoicing:  You will receive an email after each completed trip with details of your journey, the fare and any applicable local taxes, e.g. VAT applied.  We also offer you a carbon saving calculator so you can see how much you saved and positively contributed to London’s Air Quality.  For Businesses, we can send you a monthly report to help with your CSR objectives. 
 
Drivers:  All our drivers are licensed TFL Taxi Drivers. They are approved and trusted to deliver the taxi service.  Whatsmore, we provide our drivers with Ambassador training to make sure they go that extra mile to look after you, the Customer.  On average, our drivers have spent three years learning the London knowledge making sure you get from A2B quickly and safely.  Our drivers don’t need sat nav; they know the route.  
 
Vehicles:  Electric Taxis running on Electric to ensure your commute doesn’t pollute.  All our vehicles come as standard with a purpose-built passenger compartment, purpose-built partition screen to separate you from the driver, separate climate control from the driver, panoramic roof to enjoy the London skyline, sit up to 6 people comfortably, free WiFi, USB ports and three-pin plugs to help keep you charged & connected.

## Key features

- Guaranteed electric taxis
- Enhanced cleaning after every trip
- Book, track, and amend bookings
- Live tracking and emailed receipts
- Save card details for easy payment
- Save favorite addresses and view history
- Fixed competitive pricing, no surge

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/sherbet-ride/id1397438103/reviews.md

### 5/5 — Great service and clean cabs

*2023-08-24, version 6.0.1*

Efficient electric taxi service. Booked for my elderly mother who needed assistance and Sherbet helped every step of the way. Will definitely use again. Fairly priced too.

### 1/5 — Can't log on

*2022-10-03, version 5.1.0*

I have tried to set up an account with this app and have tried two different email addresses both times I have had no verification email come through. I have emailed the company separately and had no reply so I can't actually access the app at all. I'm guessing they are not actually active anymore?

### 1/5 — Super expensive compared to hailing an electric cab

*2022-05-22, version 5.1.0*

Quoted £67 on Sherbet for a journey that cost me £52 in the electric cab I hauled instead. What a rip off.

### 5/5 — Great Taxi Service - Best in London

*2021-03-23, version 5.0.1*

Sherbet Electric Taxis are my go to taxi company.  The new app is amazing, the guaranteed electric taxis are superb and drivers are phenomenal 

The fixed pricing is great, much cheaper than anticipated and cheaper than other well known companies in London

Already enquired about corporate account facilities so we can benefit from sustainable travel on our CSR objectives.

### 1/5 — This is scam

*2019-07-28, version 4.0.6*

I was pleasantly surprised to find an app focused on electric black cabs. My first booking was complete disappointment: Sherbet charged me for a trip (Regent Street to 86-90 Lamb's Conduit St, London, WC1N 3LZ) £27 straight away on booking and couldn’t find a driver. I cancelled and stopped an electric black cab on the road. For the same distance I paid £14 !!!

Honestly, this is not explainable - this is to me fraud.

### 5/5 — Great service

*2019-01-22, version 3.0.1*

Easy to use app, great service and I loved fixed prices and wow electric cabs are great

### 5/5 — Beats any other taxi booking apps

*2018-07-27, version 1.0*

Very easy to use. Professional and knowledgeable drivers. I’ve enjoyed my ride in Sherbet’s new electric taxi.

### 5/5 — What an Electric Experience!

*2018-07-27, version 1.0*

The brand new Electric Taxi experience was second to none. The driver was lovely and the cab was spotless.

The app is simple and very easy to use. Fair fixed prices to the airport. Will definitely use again!

## Frequently asked questions about Sherbet Ride

### Does Sherbet Ride have ads?

No, Sherbet Ride is ad-free, allowing for an uninterrupted user experience.

### What is the pricing for Sherbet Ride?

Sherbet Ride offers competitive fixed prices for all journeys, eliminating meter anxiety and surge pricing. You know the cost before you travel.

### How does Sherbet Ride ensure safety?

Drivers receive NHS training on cleaning taxis after every trip, ensuring a safe and clean environment for all passengers. Vehicles are also ULEZ compliant.

### What payment methods does Sherbet Ride accept?

Sherbet Ride offers flexible payment options including card, account, and cash. Card details can be securely saved on the app for faster bookings.

### Can I book Sherbet Ride in advance?

Yes, Sherbet Ride offers both on-demand and pre-booked services, suitable for daily commutes, airport transfers, and more.

### Does Sherbet Ride offer airport services?

Yes, Sherbet Ride provides meet & greet services at London airports and tracks your flight to ensure timely pick-ups.

### How often is Sherbet Ride updated?

The latest version of Sherbet Ride is 7.14.0, last updated on October 15, 2025, indicating regular updates and maintenance.

### What devices support Sherbet Ride?

Sherbet Ride is available on iPhone and iPad, making it accessible for Apple users on the go.

## Version history (last 5 releases)

### 7.14.0 — 2025-10-15

To make it simpler and more reliable for you, we update the passenger app as frequently as we can. This release brings improvements to the booking experience for better stability and performance.

### 7.10.0 — 2025-10-13

To make the app simpler and more reliable, we update the passenger app as frequently as possible.
- Launching the New Loyalty Points Interface – Earn and track your points more seamlessly than ever.
- Journey Flow UI Updates – A refreshed interface for a smoother booking process.
- Bug Fixes and Improvements

### 7.9.0 — 2025-01-02

We’ve introduced the Quick Bookings feature - taking convenience to the next level and allowing passengers to book rides instantly from their saved addresses.

### 7.7.0 — 2024-12-17

We frequently update the passenger app to make it simpler and more reliable.
1) Coupon Auto Apply - Promo Codes: Automatically apply promo codes to eligible bookings.
2) Cancel Booking Reason: Provide a reason when cancelling a booking for better feedback and analysis.
3) Multiple Via Stops: Add multiple via stops in a single trip and drag/drop to reorder them for enhanced flexibility.
4) Apple/Google Pay for Loyalty Points: Loyalty points can now be redeemed using Apple Pay.

### 7.2.0 — 2024-06-10

1. Driver-Passenger Chat:
   - A new in-app chat feature has been implemented to facilitate communication between passengers and drivers.
   - This feature aims to simplify coordination and improve the overall ride experience.

2. Rate Your Driver:
   - Passengers now have the ability to provide feedback and rate their drivers after each ride.
   - Your input will contribute to maintaining and enhancing the quality of our service.

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## More apps by Sherbet Electric Taxis

- [Sherbet Driver](https://appshunter.io/ios/app/sherbet-driver/id1368569815)

All apps by Sherbet Electric Taxis: https://appshunter.io/developer/1524000711

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*
