# Sheriff of Mahjong: Tile Games — user reviews

> 397 indexed App Store user reviews of Sheriff of Mahjong by G5 Entertainment AB, rated 4.60/5 from 23,921 ratings.

- Source: https://appshunter.io/ios/app/sheriff-of-mahjong-tile-games/id1510572629/reviews
- App overview in markdown: https://appshunter.io/ios/app/sheriff-of-mahjong-tile-games/id1510572629.md
- Rating breakdown: 5★ 17,293 · 4★ 4,512 · 3★ 1,658 · 2★ 268 · 1★ 190

## What do users think of Sheriff of Mahjong?

Overall sentiment: positive

**Pros**

- 👍 Fun and enjoyable game
- 👍 Great graphics and music
- 👍 Relaxing gameplay
- 👍 Interesting story and characters
- 👍 Challenging but not overly difficult

**Cons**

- 💰 Difficult to progress without in-app purchases
- 🐛 Frequent crashes and freezes
- 🔋 High energy consumption
- 🤔 Repetitive gameplay and quests

**Commonly reported bugs**

- Game freezes when trying to watch ads
- Tiles not properly highlighted or selectable
- Progress lost after app updates

**Most requested features**

- Add more variety to the levels and challenges
- Improve energy/resource management system
- Provide more ways to earn premium currency without spending money
- Fix issues with crashes and freezes

## Newest reviews (14 of 397)

### 2/5 — アップデートができない

*2026-05-25*

アプリを開くとアップデートが可能と表示されるが、App Storeではアップデートがなく、開くしか選べない

**Developer response:** 新しいアップデートが配信開始となりましたのでお知らせいたします！App Storeからダウンロードしてください。新しいスペシャルイベントをお楽しみください！

### 3/5 — Annoying

*2026-02-20, version 1.64.6400*

It’s February and we still have Christmas decoration, can you update this please.

### 3/5 — Fun but Way Too Commercials

*2025-11-30, version 1.61.6100*

Hate all posts to buy games
no clue if I have lives or energy. Real Screwy, no organization 15,000 things going on, but it wastes time

### 2/5 — Freezing issue

*2025-10-23, version 1.60.6000*

Game freezing after collecting gold cards in event, so annoying!

### 3/5 — Freezing.

*2025-10-11, version 1.59.5900*

Love this game but after every attempt the game freezes and I have to close out and go back in. Very frustrating. Hope you guys can fix it.

### 2/5 — プレイできない。

*2025-10-07*

久しぶりにプレイしようと思ったら、全くプレイできないんですが。エネルギーはちゃんと消費されるのに。

**Developer response:** ゲームでネガティブな経験をされたことについてお詫び申し上げます。この問題について、[フィードバックの送信] ボタン/[友達] メニューのスピーカー アイコン、または support@g5.com からサポート チームにご連絡ください。問題の解決に努めさせていただきます。

### 2/5 — I’ve had it!

*2025-09-16*

Ever since I got this game, I felt compassion on what will happen. But, during my journey on this game, I hit the biggest problem; I had too much of everything. Too many collectibles, too many collections that I had to complete, too many ads, too many wanted posters which I owned. And, I’ve decided to retire from the game at the end of the month. Can you replace “Sheriff of Mahjong” with “Survivors of Mahjong”? I really want to still have a “Walking Dead” inspired game and I really want Norman Reedus and the other actors of the “Walking Dead” to be proud.

**Developer response:** It seems you've had quite an experience with the game, and we truly value your feedback. The abundance of collectibles and ads can indeed be a lot to manage, and we understand how this can impact your enjoyment. We are committed to enhancing the gameplay experience, so any specific suggestions you have for improvement are greatly appreciated. Thank you for sharing your thoughts with us!

### 3/5 — Problems

*2025-08-23*

First of all, I love this game, but lately there have been technical issues.  I believe there are too many new games within the game, making the game glitchy.  I frequently get thrown out, the game freezes or I get the deadly “white screen”.  
Also, support isn’t that great.   I purchased some stars/dice, etc., for this game but they posted to a different G5 game that I don’t play.  Support asked a ton of questions about the purchase, transaction details that I didn’t have answers to, because I didn’t know where the purchase posted at first.  I explained that the purchase posted to a different game.  But this issue has never been resolved and I haven’t purchased since.

**Developer response:** Hi, we apologize for your frustrating experience! Please let us know your support ticket number so we can investigate.

### 4/5 — Music Change…

*2025-08-18, version 1.58.5800*

Love this game but HATE that you changed the music with the latest update. Leave well enough alone…if you want new music put it in a different game. 🤨

### 2/5 — BEST GAME EVER!!! I’ve been playing this game since the beginning 5 years now. Love this game.

*2025-08-05, version 1.57.5701*

Five star review on my part.🌟🌟🌟🌟🌟SEÑORITA BAQUERITA YEH HAW GIDDY UP BAQUERITAS Y BAQUERITOS.🫏🦬🐄🐎🤠

### 3/5 — Rewards

*2025-04-29, version 1.54.5400*

My money is taken but no rewards

### 2/5 — Freezing up

*2025-04-04, version 1.53.5300*

It was working just fine a couple of days ago, now it freezes up every time I get on it. I play other G5 games they are fine. Please fix the issue

### 5/5 — Excellent

*2025-04-03, version 1.53.5300*

Wonderful challenging game! Keeps the mind moving quickly!

### 5/5 — Lots of fun!

*2025-03-29, version 1.53.5300*

The game is great, with lots of fun. Fun time fun time. lots of fun.

## Most critical reviews (10 lowest-rated)

### 1/5 — ＨＰ消費されているのに落ちてアイテムも取れず

*2026-05-31*

アップデートして新しい場所に入ってもＨＰ消費されているのにも関わらず画面落ちまくり、ＨＰ消費でフリーズしてゲームできなくなり、時間切れになる
他にも色々な人のレビューにも書いてあるのに改善されていないしおかしくない？このゲーム最初から始めたのは何度もあって課金もしているけど何のために課金しているのかわかりません
何度辞めてやり直ししたか、お陰でアカウントリンクも分からずじまい一人でコツコツとやってきたのに友達も沢山いましたが全部パーです
フリーズして落ちるんで使うアイテムは全て戻って来ませんね　おかしくないですかね
今までの落ちた分まで時間とレベル返してくださいよ〜

**Developer response:** この問題に直面しているそうで、申し訳ありません。support@g5.com までお問い合わせいただければ、またゲームをプレイできるようにお手伝いいたします！

### 1/5 — New changes

*2026-05-31, version 1.67.6700*

These changes are very bad.  No gems for watching ads and having to search for the baskets taking too much of my time.  Probably delete or at least quit playing.

### 1/5 — New changes

*2026-05-27, version 1.67.6700*

The new changes are bad it was a good game

### 1/5 — Sheriff of Mahjong: Solitaire

*2025-12-09*

It’s not a bad game to play but my only complaint is the cost of the in App purchases.  You are bombarded at every opportunity to purchase this or that.  You could quite easily spend a huge amount of money every day.  I grant you some are 99p and others are £4.99 plus.  If you were to click on these links every time they popped up you could spend over £100 per day!! Just be aware that’s all!!! This is an update of the game.  In the most recent version of the game the developers has decided to stop getting free gems by watching adverts. After playing this game for over 10v+ years, that once I have used up the gems that I do have I will have to delete the game. The game is far to expensive as stated in my original review.  This has meant I have downgraded my five star rating down to a one star rating.  I have to say that I’m very disappointed to say the least!!

**Developer response:** Thank you for sharing your thoughts with us. We truly appreciate your long-time support and value your feedback. Please note that in-game purchases are entirely optional, and the decision to make them always remains with the player. At times, video ad providers may temporarily run out of available ads, and the number of ads can vary depending on several factors. Please continue playing, and new ads should become available again soon.

### 1/5 — No good

*2025-11-20, version 1.61.6100*

Ads needs to return back. Why you take them out. People will stop playing. But to log in only.

### 1/5 — No good

*2025-10-21, version 1.60.6000*

Why did you take out the ads. Most will stop playing this game till it returns. I won’t change the rating till that gets resolved.

### 1/5 — 残念

*2025-02-19*

アップデートが遅すぎる

**Developer response:** 新しいアップデートがすでに利用可能になりましたのでお知らせいたします。App Store からダウンロードしてください。新しい特別イベントをお楽しみください。

### 1/5 — Used to be good

*2025-02-10, version 1.51.5100*

I’ve been playing this for years now. But after downloading the new update it just keeps crashing every single time I try to open it. Despite following all the directions from the help desk nothing works.

### 1/5 — i’m stuck

*2025-01-29, version 1.51.5100*

pathfinder opens but will no close

### 1/5 — Last update

*2025-01-27, version 1.51.5100*

Since the last update I get a message that I’m not connected to the internet. My internet is good. It’s your server that’s the problem. I can’t play the game at all.

## Most praised reviews (10 highest-rated)

### 5/5 — I loved the game until

*2026-07-27, version 1.68.6800*

I love the game. I’m give a lower rating because the put a medium parlor in. I do not appreciate this and my hope is they will take it out.

### 5/5 — Dinero

*2026-06-23, version 1.67.6700*

Tengo casi 1 millón y medio de monedas y no sé como usarlas me podrían ayudar por favor

### 5/5 — Love it!!!

*2026-04-06, version 1.65.6500*

This game is awesome!! Only issue I have is I run out of energy to quick and it takes forever to reload. Other than that it’s the best game on the market

### 5/5 — Sheriff of Mahjonng

*2026-02-10, version 1.63.6300*

Great fun!

### 5/5 — Sheriff of Mahjong

*2026-01-15, version 1.63.6300*

Wonderful Game

### 5/5 — Sheriff of Mahjong

*2025-11-15*

Enjoy the game immensely. It’s nice to have a game with some challenges.

### 5/5 — Going Downhill

*2025-11-15*

I’ve played this game for a few years and have always enjoyed it. I played twice a day, and watched 5 ads both times to get 10 gems. That was all of a sudden taken away. When I inquired I was told that it was random, even though I got it every day for at least 3 years. 

Today, I’ve downloaded the new update with the new event location, but the location does not show up on the map. It was last month that the ada were taken away, and the location doesn’t show up this month. This game is quickly going downhill!

**Developer response:** Hi there, thank you for your review! Please make sure to report your issue via the Send Feedback button/the loudspeaker icon in the Friends menu. This will help us investigate the problem and resolve it as quickly as possible. If you've already contacted our Support Team, please provide your support request ticket number, and we'll be glad to help you.

### 5/5 — Me

*2025-11-08, version 1.60.6000*

Your games take far too long to reach the goal…..NOT RELAXING !!!!….. very frustrating and stressful !!!!!…..YOU NEED TO CHANGE …….

### 5/5 — 面白い

*2025-06-29*

楽しく日課です

**Developer response:** フィードバックをありがとうございました。引き続きゲームをお楽しみください。

### 5/5 — Sheriff of Mahjong: Tile Games solitaire Zen: puzzle Match.

*2025-05-20, version 1.55.5500*

Great game.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
