# Sherwin-Williams Color Expert™ — user reviews > 278 indexed App Store user reviews of Sherwin by The Sherwin-Williams Company, rated 4.60/5 from 7,192 ratings. - Source: https://appshunter.io/ios/app/sherwin-williams-color-expert/id6466933712/reviews - App overview in markdown: https://appshunter.io/ios/app/sherwin-williams-color-expert/id6466933712.md - Rating breakdown: 5★ 5,901 · 4★ 496 · 3★ 201 · 2★ 127 · 1★ 467 ## What do users think of Sherwin? Overall sentiment: negative **Pros** - 🚀 Color visualization - 👍 Personalized color recommendations - 💡 Ability to order color samples - 👍 User-friendly interface **Cons** - 🐛 Crashes and glitches - 🐛 Inability to upload/use own photos - 🐛 Issues with exterior color visualization - 🐛 Inconsistent performance across devices - 🐛 Unreliable color saving/storage **Commonly reported bugs** - Inability to upload photos - Incorrect color application on walls - Randomly deleted saved colors - Incompatibility with certain device orientations **Most requested features** - Search bar for specific colors - Ability to compare colors side-by-side - More stock room photos for visualization - Option to visualize colors at different lighting conditions - Exterior color visualization capabilities ## Newest reviews (16 of 278) ### 3/5 — Useful but not very good *2026-08-21, version 2.6.2* Uploaded photo of exterior doorway; the tool can’t distinguish between the door, the side lights, and the wall. Seems to be no “undo” option. ### 2/5 — Can’t recommend for planning your space *2026-08-05* Wanted to use the app to find recommendations on how to paint the house. I was shocked by the recommendations as they turned my house into a Simpsons house with whacky yellow/gold colours or bright pink, and eggplant purple. Straight recommendations that you’d see from a house that hasn’t been updated since the early 2000’s. I can’t recommend this app if you’re planning your space. **Developer response:** Thank you for your feedback. We're sorry to hear your experience with the color recommendation tool didn't meet your expectations. We appreciate your comments and have shared them with our team as we continue improving the app experience. ### 2/5 — Doesn’t work with 1Password *2026-07-24, version 2.6.1* I’m sure it’s a great app but I’ve spent 20 minutes trying to log in using 1Password and am giving up. Using 1Password within the app yields a blank white page and I literally can’t paste into the password box. Completely exasperating! ### 2/5 — Home Owner- Kevin *2026-07-21, version 2.6.1* Poor visualizer, the app software can’t recognize a simple photo of a front door with white trim and screen door opening and the vinyl siding. Don’t waste your time, just use Google Gemini, you will waste your time with this app. ### 2/5 — Great Idea, Tough Execution *2026-07-18, version 2.6.1* While this is a very interesting concept. I found it much easier to work with ChatGPT or other AI driven programs to actually customize the colors on the picture of my house. ### 1/5 — Doesn’t work *2026-07-08, version 2.6.1* The app freezes. I can’t see any color choices. I can’t upload a photo of the room. I can’t do anything. It freezes as soon as the app opens. ### 2/5 — Many features don’t work *2026-07-05, version 2.6.1* I love the idea of the app, but there are many things it does poorly. It won’t let me click on the colors to choose them, and crashes after I touch those color swatches. In the visualizer, it eliminates the top 20% of the photo. In the paint feature, it will only show 10% of the row of your favorite colors. Is the app only made for a certain type of phone? ### 2/5 — Limited options *2026-07-01, version 2.6.1* I like to paint rooms two different colors. It only lets you see one color at a time and it doesn’t let you paint the ceiling (despite both of those things being very common) Basically made the app useless for me I also wasn’t a fan of the UI in general, it isn’t very user-friendly. Based on other reviews/ I’m not the only one I gave it 2 stars because it does do a good job if you want a white ceiling and otherwise all one color (once you figure out how to do it) ### 3/5 — OK on phone, but no good on iPad *2026-06-27, version 2.6.1* This works OK on my phone, once you play around a while. Some instructions would have ben nice. But on the iPad it just doesn’t work. And I don’t mean how it is still oriented for a phone size. I mean it freezes and you can’t scroll to pick your saved colors at all. ### 1/5 — How does this app have good reviews? *2026-06-27, version 2.6.1* There’s literally no options to change the color of the walls in the photo. You save the color and that’s it. There’s zero help or options to actually see the color on the wall ### 3/5 — Poor Matching *2026-06-27, version 2.6.1* Does not do a good color matching job using camera. ### 3/5 — Color variation *2026-06-25, version 2.6.1* App works ok, but you need to have an option that allows user to set their preferences. Such as darker or lighter colors. This way it only shows those shades. I work overnights and need darker shades for sleeping. So I had to manually choose darker colors rather than using color recommendations because it always showed lighter color options which would affect my sleep ### 1/5 — Doesn’t work *2026-06-24, version 2.6.0* Every time I try and upload a photo I get the “that didn’t work. Sorry we are having trouble processing…”. The only reason I downloaded app was to use the photo edit option. ### 1/5 — Lost a sale *2026-06-24, version 2.6.0* This app is horrible. Can’t save photos in app, can’t highlight accessories in photos, navigation is cludgy. Does not work on iPad at all for some reason. Color apply is junk. Saving photos to phone from app omits the actual color info for back ref. Going with another vendor just because of how bad the is is ### 1/5 — Not for matching a paint pic as it says *2026-06-15, version 2.6.0* Not for matching a paint pic as it says. ### 2/5 — Clunky clunky clunky *2026-06-11, version 2.5.0* The actual augmented reality function is buried through add, other ancillary tasks, email resets, pro vs consumer version. A total pain to try and use plus you get 1 pic at a time. Trash and a waste of time compared to others. Don’t waste your time w this app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Number two crappiest app I’ve ever used after Benjamin Moore *2026-08-23, version 2.6.2* Color visualization doesn’t work AT ALL. It stole my data and for nothing. It didn’t even paint to walls on my house. ### 1/5 — Locks up *2026-08-21, version 2.6.2* The app locked up and I couldn’t do anything with it after uploading a photo ### 1/5 — Does not work *2026-08-18, version 2.6.2* Spent at least two hours trying to get this app to visualize paint colors on the exterior of my house. Colors are not realistic, and it really struggles to select body from trim from garage door to front door on an uploaded photo. Useless. ### 1/5 — Terrible *2026-08-16, version 2.6.2* Very clunky to use difficult to switch colors can have room with different color ceilings or trim. Frustrating. ### 1/5 — Maintenance Needed *2026-08-08, version 2.6.2* I have been using the app for years. The app was 5 stars for years. Was easy to explore paint colors with upload photos. Now it is impossible to pick areas of uploaded photos to visualize colors. Can’t even visualize colors on provided photos. Hopefully this can be fixed really soon. ### 1/5 — Slow and keeps crashing *2026-08-05, version 2.6.2* Need I say more? It keeps crashing. Pathetic app! ### 1/5 — Not helpful for just trim on my mostly brick house *2026-08-04, version 2.6.2* I have a mostly brick house with trim and small pieces of siding that I would like to get painted. But no matter what category I select for paint title, be it trim, garage doors, main body. It paints the whole house, including the brick that color which is not helpful for me to decide what colors would look best against my brick. ### 1/5 — Useless *2026-07-25, version 2.6.1* I tried it to show color options for my garage door with a photo I uploaded. No matter what part of the home I select, it colors the body of the house. I used their online desktop version a few years ago and with worked well where you could manually select the parts to be painted. I suppose AI took over aka Auto Incorrect. ### 1/5 — Paint everything the entire room, the same color *2026-07-24, version 2.6.1* Even though the app recognized that there was furniture in floor, it’s still painted the entire room, including the furniture and the floor the color of the recommendation. It’s pretty bad. ### 1/5 — Always Crashes *2026-07-11* I uploaded an image then the app crashed, opened it and it froze. Every time I open it it freezes. **Developer response:** Thank you for your feedback. We’re sorry to hear you’re experiencing issues with the app crashing. We’d like to learn more and help troubleshoot. Please contact us at colorexpertapp@sherwin.com with your device details and any additional information so we can assist. ## Most praised reviews (10 highest-rated) ### 5/5 — Convenient *2026-08-04, version 2.6.2* I’m so grateful to be able to order samples without having to go to a store! ### 5/5 — Easy to use *2026-07-21, version 2.6.1* I liked using the helpful picture upload and color combo but it doesn’t allow you to color certain items and not others. ### 5/5 — Wall color *2026-06-26, version 2.6.1* The site recommends wall color does not give you a choice to see color you selected in the space you want ### 5/5 — Awesome app *2026-06-09* This app was very instrumental in helping us choose our colours for the exterior of our house. Especially the Visualize part of the app. We think it’s a great tool! ### 5/5 — Color heaven! *2026-05-29, version 2.4.1* Color expert is so fun to use! Sherwin Williams has so many color options, and it’s such a nice experience to scroll through and use the different tools throughout to app to search for colors and toggle between shades to find your perfect fit. ### 5/5 — Custom Selections *2026-04-19, version 2.2.0* So helpful to get custom selections based on a photo - what coordinates with my existing features - tile floors, exterior door stain. For other rooms could coordinate with cabinets, bathroom tile, blinds, furniture, even bedding. ### 5/5 — Great app *2026-03-11, version 2.1.0* I am so happy you have the availability of adding a photo of your room to see your recommendations. I just wish I could have picked a different color family. ### 5/5 — LOVEEE *2026-03-05, version 2.1.0* I enjoy browsing the colors, saving my favorites and the color collections! It’s nice to have a place for my favorite colors! ### 5/5 — Huge help! *2026-02-28* We are remodeling our home and being able to visualize it and order paint chips from you has been a lifesaver! We’ve gotten to see it online or in our home and know exactly what we need when we get to the store to pick it up! Everything should be this quick and easy! ### 5/5 — Picking color made it easy *2026-02-11, version 1.28.0* Great app! Suggesting colors and descriptions of colors made it easier to pick. Thank you for 10 free color sample delivery. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*