# Sherwin-Williams PRO+ — user reviews > 195 indexed App Store user reviews of Sherwin by The Sherwin-Williams Company, rated 4.70/5 from 13,707 ratings. - Source: https://appshunter.io/ios/app/sherwin-williams-pro-plus/id1189158431/reviews - App overview in markdown: https://appshunter.io/ios/app/sherwin-williams-pro-plus/id1189158431.md - Rating breakdown: 5★ 11,873 · 4★ 928 · 3★ 362 · 2★ 133 · 1★ 411 ## What do users think of Sherwin? Overall sentiment: neutral **Pros** - 👍 Convenient for reorders and invoice lookup - 🚀 Easy to use app - 💡 Helpful for managing business accounts - 👍 User-friendly interface - 🚀 Streamlines ordering process **Cons** - 🐛 Login and password issues - 🐛 Buggy and unreliable performance - 🔍 Difficult to navigate and find features - 🔍 Lacks key functionality like payment options - 🔍 Redirects users to external websites **Commonly reported bugs** - Frequent crashes and freezes - Login issues across devices - Inconsistent performance and functionality - Compatibility problems with older devices **Most requested features** - Ability to manage payment options within the app - Improved search and inventory visibility - Better integration with other Sherwin-Williams tools - Streamlined order history and project management ## Newest reviews (10 of 195) ### 4/5 — App *2026-08-06, version 13.1* It’s slow. I want to use it more. Every time I add quantity to a material order form the whole app reloads ### 3/5 — App *2026-07-18, version 13.0* I like the app but it is very upsetting when trying to find a product such as something like a metal primer and over half the ones one the app are discontinued or not available. If they are discontinued products please take them off the app. This primer is just a small example, there are a lot of items on the app that are not available or discontinued. It really makes it a pain to search for the products you want, they are available. ### 2/5 — Clunky *2026-06-24, version 12.12* I love Sherwin Williams. I am a small business owner and loyal customer, but the app is not very good. It’s clunky, slow to load, and certain items you can’t find without calling and getting the inventory numbers. It’s fine enough for paying account balances though. This is not a reflection of SW products or associates. They maintain the highest quality of customer service of any store I shop at ### 2/5 — Pro app *2026-06-19, version 12.12* Great app but very janky for a billion dollar corporation. Big problem with freezing up. ### 2/5 — needs updated *2026-05-26, version 12.10* app is slow. the frequent and recently purchased menu is dated 2021 ### 2/5 — Just clunky *2026-03-30, version 12.6* The back bottom rarely works and you have to navigate around to search for more items. ### 1/5 — Disappointed *2026-03-19, version 12.5* I was very excited for this app but I never works properly. I try to use the features and all is get is “Select a Store.” I have a store selected in my profile. Even when I’m in the store and try to use the app it says “Select a Store.” My location is turned in the app settings and everything. I really want to use the bid tool for quick estimates but “Select a Store” always pops up. My selected store delivers and everything, this shouldn’t be an issue. ### 1/5 — Sucks *2026-03-14, version 12.4.1* It sucks ### 3/5 — Difficult and Slow *2026-03-13, version 12.4.1* App freezes and is slow. It’s annoying. ### 1/5 — Bucket sale *2026-03-12, version 12.4.1* Mobile app SUCks ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-08-15, version 13.1* I enter sign in info, hit the button to go and nothing happens. I go to troubleshooting and the only option is “clear cart”. I don’t even have a cart, because I haven’t entered the app yet. ### 1/5 — Hard to navigate *2026-07-21, version 13.0* Cannot find a way to save my everyday products have to keep searching old receipts to find the right products. Also cart does not appear on the web browser login. You have to use one or the other. ### 1/5 — Broken *2026-07-12, version 13.0* It won’t let me login. I’ve created an account and it does nothing ### 1/5 — Don’t waste your time *2026-07-07, version 12.12* This app is completely useless. Now, does it not show you the colors you’ve ordered after the fact. So you can make sure that you’re picking up the right colors. You cannot go back and look at what you’ve ordered in the past. To double check and make sure you received exactly what you ordered. It takes more time to use the app than it does to call the store. I just spent 5k on paint. And have no idea if I got what I ordered. Hopefully someday they come out with something user friendly. ### 1/5 — Frusturating *2026-06-27, version 12.12* This is a better version of the app compared to android, but this has not been nice to use. Each page takes a long time to load. The app cart and web cart don’t sync, so don’t start on your computer and try to finish here. It won’t work! I continued to get errors while trying to checkout until finally it just deleted my whole cart and showed it as empty. Most annoyingly, I applied a 50% off paint coupon to my order that got an error and then was deleted. The order didn’t go through and now the coupon is no longer available in my account! I should have just called my order in rather than use this app. ### 1/5 — Clunky *2026-06-23, version 12.12* Clunky interface ### 1/5 — Bill *2026-06-08, version 12.11* Trying to set up an account with Joan probably won’t let me it says they already have one ### 1/5 — invoices will not print *2026-04-24, version 12.8* Site is hard to use ### 1/5 — App is fine, account set up is a mess *2026-03-28, version 12.6* **Update after response to below review: After receiving the response to my review that’s below I am further disappointed in the company as a whole. I said nothing concerning a credit card that they mentioned and they entirely missed every point I made in the review but responded back with a generic off topic response.** I’ve had a sherwin-williams pro acct for years, but attempting to register the mobile app turned into an unnecessary complicated process. To get access I had to call customer service, be transferred to the store, receive an account number, call back again and then be told my account was classified as a DIY account. The only solution that was offered was to physically go to a store to correct it before I could use the app. When I finally said forget it, I’m not running around everywhere just to register an app. The representative on the phone simply responded with “ok.” For a company that is suppose to serve contractors and professionals everyday, requiring multiple phone calls and another in store visit just to activate an account is outdated and inefficient. The app itself may be useful, but the account system and onboarding process clearly need modernization. Relying on efficiency this app and process do just the opposite. ### 1/5 — Just doesn’t work *2026-03-21, version 12.5* I have reset my password multiple times, and the app keeps throwing an error. ## Most praised reviews (10 highest-rated) ### 5/5 — Best Ever! *2026-07-30, version 13.1* Thank you to the entire crew for always being the best of all time! So much gratitude and RESPECT! ### 5/5 — Get app *2026-07-11, version 13.0* Easy to use ### 5/5 — Smooth and fast *2026-06-23, version 12.12* Love the easy access to purchase your items and products all through the app! ### 5/5 — Owner *2026-06-16, version 12.11* Apple Valley is the best in the Twin Cities ### 5/5 — Great tool *2026-06-16, version 12.11* This app is a great tool. It’s easy to use, and everything needed at your fingertips ### 5/5 — App review *2026-06-16, version 12.11* I would recommend this app for pros, it works well. ### 5/5 — First time user *2026-06-03, version 12.10* Seamless experience so far. Literally ordered paint from my recliner for a job next week. ### 5/5 — Best products *2026-05-08, version 12.9* Best painting products and fair prices ### 5/5 — The Only Paint *2026-05-07, version 12.9* Sherwin-Williams is the only paint I will use for my remodeling business. Makes all our jobs look really good and the quality is unbeatable. If you want great results, only use the best. ### 5/5 — Online Order *2026-04-02, version 12.6* Very simple process. Saved me time for sure. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*