# Shield Low Voltage — Field Operations and CRM > All-in-one platform for field service, CRM, sales, and business operations. (iPhone/iPad app by Kyle Ballard.) - Source: https://appshunter.io/ios/app/shield-low-voltage/id6761158805 (this page in markdown: same URL + `.md`) - Developer: [Kyle Ballard](https://appshunter.io/developer/1884074319) - Category: Business, Productivity - Price: Free - Rating: 5.00/5 from 2 App Store ratings - Age rating: 4+ - Requires: iOS 17.0 · 52 MB - Languages: American English - Released: 2026-03-30 - Data updated: 2026-09-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/shield-low-voltage/id6761158805/reviews.md ## What is Shield Low Voltage? Shield Operations is the all-in-one platform that powers every aspect of our business—from field service and customer management to sales, construction, accounting, and operations. Built in-house to support our growing team, Shield Operations streamlines the entire customer journey while giving technicians, sales representatives, and office staff the tools they need to stay connected and productive. Field Service Management • Schedule and dispatch technicians • Real-time job tracking and status updates • Automated "En Route" customer notifications with technician profiles • Digital work orders and job documentation • Photos, notes, signatures, and attachments • Project and service history • Technician time tracking and performance metrics Customer & CRM • Complete customer profiles • Lead and opportunity management • Estimates, work orders, and invoices • Automated follow-up communications • Customer communication history • Referral tracking and automation • Review request automation Field Sales & Prospecting • GIS-based territory management • Door-to-door sales tools • Prospect tracking and follow-up • Lead generation and conversion management • Sales performance reporting • Commission tracking Builder & Construction Management • Lot tracking and construction progress • Pre-wire readiness management • Builder workflow automation • Construction milestone tracking • Project coordination Business Operations • Integrated accounting tools • Commission management • Financial reporting • Tax preparation support • Team management • Operational dashboards Shield Operations was designed to eliminate the need for multiple disconnected software platforms by bringing field service, CRM, sales, builder management, and business operations into a single, unified experience. Our mission is simple: help our team deliver exceptional customer experiences while providing the operational visibility needed to run a modern field service business. Currently available for authorized users of Shield Operations. ## Key features - Field service management - Customer relationship management (CRM) - Field sales and prospecting tools - Builder and construction management - Integrated accounting - Real-time job tracking - Automated customer notifications ## Frequently asked questions about Shield Low Voltage ### What is Shield Low Voltage? Shield Low Voltage is an all-in-one platform designed to manage field service, customer relationships, sales, construction, accounting, and overall business operations. It aims to unify various business functions into a single, connected experience. ### Who is Shield Low Voltage for? This platform is built for field service technicians, sales representatives, office staff, builders, and anyone involved in managing a field service business. It supports teams of all sizes looking to streamline operations. ### What are the key features of Shield Low Voltage? Key features include technician scheduling and dispatch, real-time job tracking, digital work orders, customer profile management, lead and opportunity tracking, builder workflow automation, and integrated accounting tools. ### Is Shield Low Voltage available on multiple devices? Yes, Shield Low Voltage is currently available for both iPhone and iPad, allowing users to access its features on their preferred Apple mobile devices. ### How often is Shield Low Voltage updated? The latest version is 4.4.5, and it was last updated on July 7, 2026. This indicates a commitment to regular updates and improvements for the platform. ### What is the user rating for Shield Low Voltage? Shield Low Voltage has a perfect rating of 5.0 stars based on 1 review. This suggests a highly positive initial user experience. ### Does Shield Low Voltage have ads? No, Shield Low Voltage does not contain advertisements. Users can expect an uninterrupted experience without any in-app ads. ### What is the age rating for Shield Low Voltage? Shield Low Voltage has an age rating of 4+, making it suitable for a wide range of users. This indicates that the content is generally appropriate for young children and above. ## Version history (last 5 releases) ### 4.9.2 — 2026-09-06 Version 4.9.2 — field reliability and time tracking upgrades. TIME TRACKING • Time Clock day map: every GPS-stamped status change on one map, numbered in order, for quick payroll verification • Location with Precise Location is now required to change job status — no more pinless time entries SCHEDULE • The schedule now updates instantly when a job's status or timestamps change — including changes made in the field • Cleaner tech schedule; full contact lists on customer profiles CUSTOMERS & LEADS • Lead profiles show the website page journey that produced the lead • Customer profiles show when a review request was sent FIXES • The update prompt now opens the App Store directly • No more duplicate receipt emails on installment payments ### 4.9.0 — 2026-09-03 Version 4.9 rolls up a month of improvements across the whole app. INVOICING & BILLING • Invoices marked Paid now show a zero balance everywhere • Bill To override — bill a builder or third party while keeping the service address • Partner invoices: flat-rate labor and editable/removable sales tax • Historical invoices: editable dates, timelines and notes for backfilled records • Payment methods can be removed; bank accounts display correctly • Clearer invoice PDFs: itemized payments with dates, per-line discounts ACCOUNTING • Customer and company accounting rebuilt for accuracy — invoice-based revenue, recurring billing periods, historical records clearly separated • New MMR growth chart showing recurring revenue over time FIELD & SCHEDULE • Attach photos and files to any appointment, including estimates • Work orders always open at full quality; photo work orders now annotate properly • Builder communities: CM/PM contact info right on pre-wire and retro-fit jobs • Tech inventory: stock tracking, transfers and monthly counts CUSTOMERS • Any number of contacts per customer, with drag-to-reorder monitoring call lists • Customer source tracking for ad-spend attribution • Install-date sorting and review tracking FIXES • Chat photos open full screen and can be saved • Phone numbers with +1 country codes no longer lose digits • Fixed freezes opening large photos and a crash in the Pre-Wire Queue • Faster, more reliable estimate sending ### 4.8.0 — 2026-08-24 Customers & contacts • Customers and clients can now hold any number of contacts — add a second, a third, as many as the account needs. • Phone numbers, emails and addresses are tappable on lead profiles. Tap to call, text, email, copy, or open the address in Apple Maps, Google Maps or Waze. • Choose exactly who an estimate or payment link goes to, including sending to several addresses at once. • Record an install date when adding a customer, filter the list by it, and see it drive the "Since" date on the profile. • Flag customers who have already left a review so nobody gets asked twice. Monitoring • Build a central-station call list from the customer's own contacts instead of retyping them, and drag to set who gets called first. • The primary contact is filled in as the first emergency contact automatically. • Alarm monitoring certificates fill themselves out. Estimates & invoicing • Estimate line items are ordered the way a customer reads a system. • Labor and dispatch edits are held until you press Save. • Optional add-ons appear below the totals rather than inside them. • Invoices stay editable after creation — tax, discount, dispatch, due date and notes. • Invoices show the original price alongside the discount, and payment history is itemized per invoice. • Faster estimate builder, plus fixes for flat-rate labor showing "0.0 hrs" and crashes when switching tiers. Field & scheduling • Photos can be attached while scheduling, with live per-photo upload state that never blocks you. • Builder lot jobs open a scheduler instead of silently creating an appointment, and community lots show full lot numbers. • Work orders that name an unrecognized address create a new job site instead of matching the nearest existing one. Plus a long list of stability and sync fixes. ### 4.7.0 — 2026-08-09 Version 4.7.0 — a major update. Everything new since 4.6.0: FRESH LOOK - New app icon with our updated 3D Shield branding BUILDER PROGRAM - Full builder workspace: communities, lots, plat maps, photos, and a contact roster (CM/PM/GC/subs) - New Retro-Fit job type for homes past the pre-wire window - Every lot shows its complete appointment history — tap any appointment to open it - Schedule cards now lead with the lot number so appointments are easy to tell apart - Techs can place lot pins right where they're standing using GPS FOR TECHS - New day map: your stops in order with one-tap navigation, or send the whole route to Maps - GPS time clock with pause/resume and payroll review - Customizable tab bar and a dedicated Builder tab - Pre-Wire Queue covers Retro-Fits and opens reliably ESTIMATES & BILLING - Name your estimates and invoices ("Theater Room", "Alarm System") so multiple documents on one account stay organized - Estimate sections: group work into scopes with subtotals and optional reference pricing - Estimate emails and PDFs now present each package separately with clear section groupings - Live Preview shows the estimate exactly as your customer will see it - Tier-per-page estimate builder with Copy to Tier - Address autofill: start typing and pick the address — city, state, and ZIP fill themselves - Safer invoicing: converting an already-invoiced estimate points you to the existing invoice or a change order - Recurring services show exactly what's charged and when the next charge runs CUSTOMERS & OFFICE - Install Date field with sorting, archive reasons, and full lead history editing - Estimate opportunities for existing clients without duplicate records - Historical appointments, invoices, and recurring history imported from SecurityTrax - Many fixes and performance improvements throughout ### 4.6.0 — 2026-07-31 A major update to billing, estimates, and field workflows. FLEXIBLE PAYMENTS • Multi-Pay in-house financing: split qualifying estimates into 3, 6, or 12 monthly payments, with per-plan financing rates (0% financing shown as a value-add) • Installments auto-charge monthly against a single invoice, with plan progress on the invoice and a new "On Payment Plan" status • Recurring services now apply local tax automatically, and you control the daily auto-charge time in settings ESTIMATES • Monthly service (MMR) discounts with clear regular-vs-discounted pricing across the app, PDFs, emails, and the customer landing page • Equipment discounts now display on the customer estimate page • Safer estimate builder: read-only line items with a full Edit form and typeable quantities • Technicians can build complete estimates from any appointment and add labor (hourly or flat rate) alongside equipment • Customer-facing Arrival Window on confirmations SCHEDULING & CRM • Universal CRM search: one search finds matching leads, clients, customers, and partners at once • Color-coded profile creation and a contractors drop-down in every scheduling flow • Voice scheduling: speak an appointment, review it, and place it on the job board • Smarter work-order scanning with correct phone formatting and automatic attachments COMMUNICATION • Message templates with merge fields, including 24-hour confirmations and tailored job-complete messages • Internal team-only notes on appointments, never sent to customers • Instant alerts when customers leave reviews or tips, with full review details Plus dozens of fixes and performance improvements. ## Apps similar to Shield Low Voltage | App | Rating | Price | Category | | --- | --- | --- | --- | | [LowVoltagePlanner](https://appshunter.io/ios/app/lowvoltageplanner/id6765746425) | — | Free | Business | | [myESP](https://appshunter.io/ios/app/myesp/id1023383884) | 1.0 (8) | Free | Business | | [Refer SafeStreets](https://appshunter.io/ios/app/refer-safestreets/id6464077784) | — | Free | Business | | [Mobi by TechLink](https://appshunter.io/ios/app/mobi-by-techlink/id1102917155) | 2.8 (17) | Free | Business | | [Destinations Inc.](https://appshunter.io/ios/app/destinations-inc/id6446168070) | 4.9 (134) | Free | Business | | [InstantMarkets](https://appshunter.io/ios/app/instantmarkets/id1369363159) | 3.7 (11) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-27.*