# ShieldDesk — Scam triage and support desk

> Scam triage and support desk (iPhone/iPad app by Lewis Rottmann.)

- Source: https://appshunter.io/ios/app/shielddesk/id6765923302 (this page in markdown: same URL + `.md`)
- Developer: [Lewis Rottmann](https://appshunter.io/developer/1893522132)
- Category: Utilities, Productivity
- Price: Free with in-app purchases
- Age rating: 4+
- Requires: iOS 15.1 · 31 MB
- Languages: English
- Released: 2026-05-15
- Data updated: 2026-06-01
- User reviews in markdown: https://appshunter.io/ios/app/shielddesk/id6765923302/reviews.md

## What is ShieldDesk?

Kairnex ShieldDesk helps iPhone and iPad users review suspicious messages, risky links, invoice requests, account alerts, support messages, and other high-pressure communications before taking action.

The app provides a local-first security desk workflow for everyday defensive review. Users can check for phishing and scam indicators, create case notes, track review status, follow readiness checklists, practice recognition training, and export support-ready information when a case needs escalation.

Key workflows include:
• Suspicious message review
• Link risk review
• Local case tracking
• Security readiness checklists
• Training feedback
• Evidence notes
• Readiness brief export
• Incident playbook guidance

ShieldDesk is designed for defensive security awareness, triage, documentation, and support handoff. Current App Store builds do not require a hosted account and keep the workflow focused on the device.

ShieldDesk does not provide offensive security tools, does not collect credentials, and does not replace professional incident response, legal advice, or official compliance certification. It is a practical security support workflow for slowing down risky decisions, documenting what happened, and preparing clean information for follow-up.

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| ShieldDesk Pro Unlock | $19.99 | one-time |



## Version history (last 3 releases)

### 1.0.2 — 2026-05-28

Updated support and privacy links for the current Kairnex ShieldDesk release.

### 1.0.1 — 2026-05-17

Updated in-app branding, app icon presentation, and visual polish.

### 1.0.0 — 2026-05-16

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*