# Shifa - Oman — Personal Health Record

> Personal health record access for residents of Oman. (iPhone/iPad app by Ministry of Health, Sultanate of Oman.)

- Source: https://appshunter.io/ios/app/shifa-oman/id1455936672 (this page in markdown: same URL + `.md`)
- Developer: [Ministry of Health, Sultanate of Oman](https://appshunter.io/developer/1413633421)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 3.20/5 from 59 App Store ratings · 26 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.6 · 73 MB
- Languages: American English, Arabic, Multiple languages
- Released: 2019-03-14
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/shifa-oman/id1455936672/reviews.md

## What is Shifa?

The Shifa app is developed by the Ministry of Health to provide all nationals and foreign residents of the Sultanate of Oman, access to their personal health information. Using this app requires an OTP authentication with the mobile number you registered to the ministry.

## Key features

- Access personal health information
- Secure OTP authentication
- For Omani nationals and residents
- Ministry of Health developed

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/shifa-oman/id1455936672/reviews.md

### 1/5 — تطبيق فاشل

*2026-08-03*

مع محاولات تحميل التطبيق وحذفه واعادة تشغيل الهاتف وتغيير الشبكة لم تنجح محاولات فتح التطبيق بسبب وجود خطأ HTTP500 يا أصحاب التطبيق والخادم هذه مشكلتكم وليست مشكلة في العملاء

### 1/5 — سيئ جدا

*2025-12-16*

سيئ جدا

### 5/5 — ممتاز

*2025-11-19*

برنامج مفيد وفعال ويستحق الدعم والمساندة

### 1/5 — 👎🏽

*2025-08-14*

Its very slow and we cannot book any appointments !

### 2/5 — دون المستوى المتوسط

*2025-06-12*

التطبيق فيه أفكار ممتازة، ولكن عمليا غير 
فعال… 

التطبيق انت وحظك، يا يستغل يا ما يشتغل، على حسب ولا شي بس كذا!

فكرة انك ترسل رسال نصية تطلب مني اني أقيم تجربتي في المستشفى ولما افتح الرابط يوديني للأبل ستور او يوديني للواجهة الرئيسية للتطبيق من دون ما يظهر لي اي شي عن التقييم فكرة مش عملية أبدا … حل المشكلة وخلي التطبيق هو يرسل إشعار عشان المستخدم يقيم تجربته !

الاجازات المرضية بروحهن عالم، ما تدري وين بالضبط تحصلهن ف التطبيق…

الكادر اللي ف المستشفى ما عنده فكرة عن التطبيق إلى حد كبير

المواعيد خلوا المريض يختار بنفسه مواعيده بحسب الأيام المتوفرة. 

اعملوا طريقة بحيث انه التطبيق يعرض لك دورك ف الانتظار، يمديك تخلص إشغالك والله من طول فترة الانتظار

خلوا التطبيق يعرض عدد حالات الانتظار ف المستشفى اللي المريض يتعالج فيه دايما عشان يقرر يروح الدختر ولا يشوف له عيادة خاصة  إذا ما يريد ينتظر…

كل التوفيق

### 1/5 — Very poorly managed app

*2025-06-02, version 3.3.2*

Only good thing is it shows your visits and suck leave certificates. Rest all features defective. They even ask to explain the reason for missing appointment while in reality i had attended but they sent me back as the lab test for which i was called , the reagent was out of stock . Very poorly managed app with no updates as per need.

### 1/5 — سالم

*2025-05-30*

التطبيق لا يعمل . 
ويحتاج الى اصلاحات كثيره

### 1/5 — Fixed it guys come on

*2025-05-20*

At first this app was really amazing but i don’t know what happened its just don’t work anymore whT happened guys !!!

### 4/5 — Al harthiya R

*2025-05-05*

No comments 
The staff are friendly and respectful 
Only registration counter need additional staff as all patients come at the same time

### 3/5 — مقبول والتحسين ممكن

*2025-01-20*

شكرا للوزارة على انتقالها للنظام الجديد المتميز هذا…

هناك عدة نقاط بحاجة إلى التحسين:

١ - الكادر الطبي ليس لديه الإلمام الكافي بالتطبيق ومميزاته.

٢ - التطبيق يحتاج إلى ترويج موجه ليفهم الناس ما هي المميزات التي يقدمها.

٣  - آلية اختيار المواعيد حاليا من قبل الكادر تعتبر عشوائية إلى حد كبير، يجب إتاحة الفرصة للمريض للتعديل بشكل تلقائي دون الحاجة للرجوع إلى الكادر.

مرة أخرى شكرا لكم ونتمنى لكم دوام التوفيق

## Frequently asked questions about Shifa

### What does the Shifa app do?

The Shifa app provides Omani nationals and foreign residents with secure access to their personal health records. It is developed by the Ministry of Health to centralize health information for users.

### How do I log in to the Shifa app?

To use the Shifa app, you will need to authenticate using an OTP (One-Time Password). This OTP will be sent to the mobile number you have registered with the Ministry of Health.

### Is the Shifa app free to use?

Yes, the Shifa app is free to download and use. There are no in-app purchases or advertisements mentioned.

### Who can use the Shifa app?

The app is designed for all nationals and foreign residents of the Sultanate of Oman. It allows them to access their personal health information.

## Version history (last 5 releases)

### 3.7.9 — 2026-08-26

- General Enhancements and Fixes.

### 3.7.8 — 2026-08-06

- General Enhancements and Fixes
- Fix the issue of open visit

### 3.7.7 — 2026-07-29

- Enter dates manually or select them from the calendar.
- Improved appointment status and action handling.
- More reliable virtual clinic call notifications.
- Additional bug fixes and stability improvements.

### 3.7.6 — 2026-07-22

• Bug fixes and performance improvements.

### 3.7.5 — 2026-07-04

• Added visit feedback shortcut from Health Records for eligible visits.
• Improved questionnaire reminder and resume experience.
• Bug fixes and performance improvements.

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## More apps by Ministry of Health, Sultanate of Oman

- [eSehaty](https://appshunter.io/ios/app/esehaty/id985899184)
- [MOH Oman](https://appshunter.io/ios/app/moh-oman/id990226896)
- [Tarassud+](https://appshunter.io/ios/app/tarassud-plus/id1502105746)
- [Waslah](https://appshunter.io/ios/app/waslah/id6749934534)

All apps by Ministry of Health, Sultanate of Oman: https://appshunter.io/developer/1413633421

## Related topics

[greenshelf oman](https://appshunter.io/ios/topics/greenshelf-oman) · [oman airports](https://appshunter.io/ios/topics/oman-airports)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
