# ShiftKey Wallet — user reviews > 11 indexed App Store user reviews of ShiftKey Wallet by Branch Messenger Inc., rated 4.50/5 from 118 ratings. - Source: https://appshunter.io/ios/app/shiftkey-wallet/id6458781822/reviews - App overview in markdown: https://appshunter.io/ios/app/shiftkey-wallet/id6458781822.md - Rating breakdown: 5★ 101 · 4★ 3 · 3★ 1 · 2★ 2 · 1★ 11 ## Most critical reviews (10 lowest-rated) ### 1/5 — Be careful switching *2025-10-06* I just recently switched over to daily pay and just like the reviews you may see had the same experience with my app licking me out and not letting me see shifts to bid on or see if I have been booked . I am now trying to get in touch with someone to switch me from daily pay that I had direct deposit with to mistakenly making a business account and am hoping I do not have issues with getting paid like previous rating. This daily pay switch thing seems like a scam or a needless hassle swishing I would have never switched now. ### 1/5 — Terrible *2025-03-17* Charging way too much to transfer money to bank account. A waste of money if you really think about it. Useless **Developer response:** We apologize for the inconvenience this has caused. Please reach out to our support team at support@branchapp.com so that we can take a look into this for you! We are always looking for ways to better the app and service. We appreciate your feedback! ### 1/5 — Not happy *2025-02-19* Has many problems with setting up a payment Support couldn't figure out my problem **Developer response:** We apologize for the inconvenience this has caused. Please reach out to our support team at support@branchapp.com so that we can take a look into this for you! We are always looking for ways to better the app and service. We appreciate your feedback! ### 1/5 — Instant pay *2024-08-08* What’s the point in having shiftkey wallet if we’re not getting instant pay from a lot of facilities that require signatures? We’re definitely not get instant pay because we have to wait until the facility approves it which sometimes takes days. **Developer response:** Sorry to hear that you are having trouble here! Please reach out to our support team at support@branchapp.com so that we can take a look into this for you! ### 1/5 — Crappy app *2024-07-20* Why is this app not letting me login? I’ve tried my passcode and it kept saying it was wrong. I deleted the app reinstalled it again only to STILL have trouble getting it. It said my phone was a new device which it is not. And of course you can’t reach support even when you have an issue about your money because they are closed on the weekend. Go back to rapid pay card shiftkey. **Developer response:** Sorry to hear that you are having trouble here! Please reach out to our support team at support@branchapp.com so that we can take a look into this for you! ### 1/5 — No *2024-05-19* Too many system issues stick with direct deposit **Developer response:** Sorry to hear that you are having trouble here! Please reach out to our support team at support@branchapp.com so that we can take a look into this for you! ### 1/5 — Be careful switching *2024-04-09* Switched over to ShiftKey Wallet thinking daily pay would be nice in the middle of payroll, now I haven’t been paid for a shift I worked over a week ago, which has already been approved and resolved by the facility. it just keeps saying pending. Also simultaneously when I switched over to ShiftKey Wallet from direct deposit, it messed up my ShiftKey app and I can’t even pull up my schedule anymore. After I had some issues with ShiftKey Wallet and didn’t like it, I tried to switch back to direct deposit, but ShiftKey runs you around in circles pretty much preventing you from doing so saying “they need to email a form to payroll” when it’s literally a simple as entering your bank account information, Just like when you sign up. Probably so they can keep making more money off of the fees. Just overall has been a very unpleasant experience and has made a ShiftKey overall not as viable in comparison to working for a company like cascade, clipboard or Medica shift etc. that offer daily pay without such issues. Hopefully they get this fixed and pay meee before I go the department of labor.🙃🙂‍↔️ ### 4/5 — Shift key wallet *2025-02-11* Money has been in my wallet when I need it . If my payments have been delayed, it’s not because of the app but waiting on the facilities to review and approve. **Developer response:** We apologize for the inconvenience this has caused. Please reach out to our support team at support@branchapp.com so that we can take a look into this for you! We are always looking for ways to better the app and service. We appreciate your feedback! ### 5/5 — I’m in a bind *2026-02-04* This app has helped me a lot since I’m broke and can’t use my regular bank account right now. ### 5/5 — Paid 10 minutes after shift *2025-02-27* Love this app. My money is on my debit card less then 10 minutes after I clock out a shift. **Developer response:** We're happy to hear that you are enjoying Branch! Thank you for the five-star review! ## Most praised reviews (1 highest-rated) ### 5/5 — New pay card *2024-08-19* Love the app ❤️ **Developer response:** We're happy to hear that you are enjoying Branch! Thank you for the five-star review! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*