# ShiftLock — user reviews > 37 indexed App Store user reviews of ShiftLock by Mark Knowles, rated 3.20/5 from 41 ratings. - Source: https://appshunter.io/ios/app/shiftlock/id1080928307/reviews - App overview in markdown: https://appshunter.io/ios/app/shiftlock/id1080928307.md - Rating breakdown: 5★ 16 · 4★ 4 · 3★ 4 · 2★ 8 · 1★ 9 ## Newest reviews (13 of 37) ### 2/5 — Where are all the trucks *2026-06-14, version 3.0* Where are all the trucks? They are no where to be found. ### 3/5 — Great app but…. *2025-09-19, version 2.8* It is a great app. It has helped me numerous times, but it needs to be updated more often. I kinda wish there was another app like it, as a back up ### 2/5 — Nothing Special here… Maybe would be okay if it was Free? *2024-12-30, version 2.7* Not much content. You can’t select Models or go by Years and a lot of the pictures are next to useless. In the time it takes to use this app, you can go online and find a Free video… or just drag it out and tow it from the drive wheels. Realize a lot of newer vehicles don’t have a Manual Neutral Release anyway. ### 4/5 — Has the potential *2024-10-01* Needs a bit of tidying up, will see how it progresses. Should be a standard photo from above of the gear stick/lever/buttons showing the transmission when looking though the thumbnails so it is easier to find the transmission you’re working with. Should be clear names of vehicles in thumbnails or underneath/above thumbnails to find vehicle you’re looking for. If this makes the difference just once in a situation where I was never going to find the answer, it will be worth more than I paid. I’m from NZ and most common Ute is Ford Ranger, but can’t find the latest model (released last year) on this app. Hoping it’ll be there soon. Thanks ### 2/5 — Not worthy of a paid app *2023-05-13, version 2.5* Most of the time info simply isn’t there. A lot of the posts have no explanation and appear to be user submitted. If it was free it would be fine but it’s not worth 10$ ### 2/5 — It’s okay *2023-01-29, version 2.3* More updates would be great, since manufacturers change things often. Too often I have to Google or YouTube because there is a lack of models and model years in this app. Wouldn’t bother me if it was a free app, but a paid app should be better. Update: Over a year after my review, the developer finally responded, claiming “if it has a release, it’s published.” Blatantly not true. Mark, if you’re going to lie, at least charge less. If you’re going to charge, then just be honest. ### 2/5 — Amateur hour *2022-08-17, version 2.3* Looks like its done by a guy who repo’s out of a single wide… horrible pictures, missing data, year, makes, models and a ton of instructions! ### 2/5 — Should be videos and be able to chat with other users *2019-12-17, version 2.2* Need update and for 7 bucks should have newer models or at least let people communicate in a chat ### 3/5 — Great start *2019-05-03, version 2.1* I bought this on a whim, and used it twice already. I wish there were a way to download everything for areas of bad reception. The app needs to be optimized for the newer models with the notch. Written directions in addition to the picture. ### 4/5 — A tow ops bible *2018-08-05, version 2.0* Very good app to use, however, we sometimes need a video on the harder to see ones. If you can make it possible for us to share videos, this app would be top notch! ### 2/5 — Not able to see more than half. *2018-02-03, version 2.0* Only can see maybe half the photos for makes that have more than 20 photos. ### 3/5 — Not working/opening *2018-01-08, version 2.0* Been trying to use the app for quite a few days at opening/working ### 4/5 — Needs a update *2017-07-11, version 1.9* Not many years are listed on here. Needed a 2017 cadi and couldn't find it. I also think you should allow people to post videos of where it is located instead of pictures sometimes you can not see the exact location just "front" "back" "passanger side" but not exactly where it is. But if it got a good update with all this. Itll be a great app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor quality *2025-11-02, version 2.8* The pictures are horrible and it has no newer models ### 1/5 — Outdated pointless app *2024-11-03, version 2.7* Waste off £7, only has a very small selection of cars, which are old cars and most people know how to unlock them anyway. The App is very poorly built and has screenshots of what people have uploaded themselves, doesn’t even have many cars on the app and your better off just googling the unlocks! ### 1/5 — Not all models *2024-05-13, version 2.7* Its useful if the make and model is in the app but alot of the times when i needed it that model wasn’t on here i think its over priced ### 1/5 — No function *2023-12-12, version 2.6* I work all day, Tow Truck Operator. Day one of my guys tell use this app is good. Ok, I try more 8 time en different locations for emergencies autos and SUV but no have nothing. ### 1/5 — Worthless *2019-12-19, version 2.2* This app is worthless. Hardly any vehicles on here and app is always glitchy. ### 1/5 — Waste *2019-05-02, version 2.1* Waste of money. Wish I woulda read some of the other reviews first. Doesn’t have a very wide selection of vehicles to choose from pictures aren’t clear. Have better luck just googling it for free rather than wasting 7 dollars on this app that more than likely won’t have the answer you are looking for. ### 1/5 — Horrible *2019-01-06, version 2.0* This is so bad!!! False advertisement! Im requesting my money back. The information is totally useless. Do not purchase!!! ### 1/5 — Not helpful at all *2018-10-16, version 2.0* I think YouTube better all cars i search not listed picture not clear ### 1/5 — Not good at all *2017-07-24, version 1.9* Not a good app photos are not that clear info is also poor not worth the £6.99 app idea is a good one but this is not the way to go ### 1/5 — Poor experience *2016-09-11, version 1.7* Please don't buy this app there is not enough information ## Most praised reviews (10 highest-rated) ### 5/5 — AMAZING CUSTOMER SERVICE. *2023-10-16, version 2.6* Had a little glitch and Mark was very quick to help diagnose my issue. Works great now. Thank you for the excellent customer service. Replied right away each time ! ### 5/5 — Great *2021-03-07, version 2.3* Going to advertise the app on my Repo TikTok hopefully it blows up ### 5/5 — Great App for the $$$ *2020-12-16, version 2.3* I have had this app for several years and it has worked very well for me. Highly recommended! ### 5/5 — No data on Vauxhall *2018-04-05, version 2.0* Great app. Very useful but no data for Vauxhall. I have version 3.11 ### 5/5 — Awesome *2018-03-28, version 2.0* I don’t know how anyone could rate this lower than 5 stars. It’s a wealth of information at your fingertips, plus they have a very active FB page with many followers willing to share knowledge. I’ve used this for countless repo’s and it’s paid for itself over and over again. It’s nice knowing when I’m going into a dangerous situation that I have the ability to grab my phone and quickly find the information I need to get in, get out, and get paid ### 5/5 — Great app *2018-02-21, version 2.0* Really looking forward to seeing this app grow! Even in its current release it has become an invaluable tool to have at our disposal. Thank you for making such a great app for the towing industry. ### 5/5 — Awesome app. *2017-06-17, version 1.9* I've been Towing for 30 years and with all the new cars out today you can't go wrong with ShiftLock ### 5/5 — Every Towman needs *2016-05-19, version 1.3* Awesome app. Saved my butt alone the road on a 2011 explorer. If you don't have yet you need to get. The update all the time adding new cars. ### 5/5 — Love it *2016-03-06, version 1.0* Really wished it had better description but overall it's the best app for a tow truck driver has already paid itself off love app needs a little bit more description such as where it's located ### 4/5 — Great app still could do more *2024-11-16, version 2.7* This is a great app for keeping everything easy to find. I do wish the models were listed better and easier to find. Also I know there’s millions of different models etc but seeing this keep growing thanks to the user is great. I do also think some of the photos could use better information. I hope to see more expansions of the brake release section also. I would love to see some integration of tow spec type information also to make this a great tow app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*