# Shift.ms: Your MS Community — MS support, from diagnosis

> MS community app for support, connection, and informed decision-making. (iPhone/iPad app by Shift.ms.)

- Source: https://appshunter.io/ios/app/shiftms-your-ms-community/id6450033223 (this page in markdown: same URL + `.md`)
- Developer: [Shift.ms](https://appshunter.io/developer/1691677121)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.70/5 from 1,154 App Store ratings · 31 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 123 MB
- Languages: American English
- Released: 2024-05-07
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/shiftms-your-ms-community/id6450033223/reviews.md

## What is Shift.ms?

The multiple sclerosis community, from diagnosis. Connect, get answers, make decisions.

Shift.ms is a digital community that supports people with MS (MSers) from diagnosis by connecting them with others who get it, empowering MSers to make proactive decisions inspired by the lived experience of others. 

We’re an independent charity and our app is free.

- 60,000+ members worldwide
- Connect with people who understand what you’re going through and build your support network 
- Learn how to adapt to your diagnosis and better manage your health
- Find answers to all your MS questions
- Get honest advice from the people who’ve been where you are
- Read, listen, watch the stories of other MSers 

Be part of the Shift.ms community, take control of your MS and get on with living life. 

Ever wondered what a social network for people with multiple sclerosis would look like? Shift.ms is it, with the added benefit of safeguards to ensure our free community is a positive space, dedicated to supporting people with, or who’ve been affected by, MS. 

"It's an app that carries proper authority, not a wild west. It's a trusted space where you can decide how much interaction you want. Whether you want to fully engage or just gather your thoughts, it's up to you." - Gemma, Shift.ms member

BY MSERS, FOR MSERS
- Shift.ms was started in 2009 by our CEO George Pepper, who was diagnosed with multiple sclerosis at age 22
- George co-founded Shift.ms to fill an urgent lack of support for younger people with MS
- Shift.ms remains the only UK MS charity that has the voice of people with MS at every level of the organisation 

STORIES
- Feel inspired by the lived experience of MSers
- Watch fresh video content dropping every week
- Participate in polls and see the opinions of other MSers
- Personalise your profile
- Notifications straight to your phone
- Direct messaging to other community members

RECEIVE SUPPORT. GIVE SUPPORT
- Ask the community anything on the live feed
- Treatment choices and side effects
- Symptom flare-ups
- Mental health concerns
- Practical support ie. income benefits, workplace rights, managing symptoms
- Lifestyle recommendations ie. stopping smoking, increasing exercise/movement
- Reply to conversation threads with your own advice and experience

TAKE CONTROL, FROM DIAGNOSIS
- Newly diagnosed
- Been living with MS for a while
- Experiencing new challenges
- Make proactive choices that benefit your health in the long term
- Get support to help manage the uncertainty ahead

CONNECT WITH A BUDDY
- Connect 1:1 with an experienced MSer through our Buddy Network
- Free service to help MSers adapt to diagnosis
- Find personalised support based on location, age, gender, MS type, treatment choices
- Emotional and wellbeing support
- Coaching to help make early proactive decisions

"Having a Buddy is like having a best friend that identifies with you. [My buddy] helped me at a time when I really needed the support and I feel like I'm a lot stronger now." - Sahdia, Shift.ms member 

FIND ANSWERS
- 24/7 access and support
- Ask questions; get honest answers
- “How bad were the treatment side effects?”
- “Top tips on managing fatigue?”
- “What is an MRI really like?”

WE’VE WORKED WITH…
- Thought leaders within the UK’s National Health Service: 
- UCLH NHS - National Hospital of Neurology
- Kings NHS
- Barts NHS
- Leeds Teaching Hospitals
Trusted organisations to improve the lives of MSers:
- Transforming MS for All
- MS Brain Health
- Neurology Academy

“Shift.ms has been a great source of support for my patients. The peer to peer support they offer has been invaluable to my patients when living with the challenges of MS.” Julie Taylor, Specialist MS Nurse

REGISTERED CHARITY NUMBER: 1117194 (England and Wales)

REGISTERED COMPANY: 06000961

REGISTERED ADDRESS:
Shift.ms, Platform, New Station Street, LS1 4JB, United Kingdom

## Key features

- Connect with MSers worldwide
- Get answers to MS questions
- Learn to manage health
- Share lived experiences
- 1:1 Buddy Network support
- Access stories and videos

## What do users think of Shift.ms?

Overall sentiment: positive

**Pros**

- 👍 Great community
- 👍 Supportive environment
- 👍 Informative and helpful
- 🚀 Easy to use app
- 🚀 Intuitive navigation

**Cons**

- 🐛 Messaging issues on iPhone
- 🐛 Suspicious people on the site

**Commonly reported bugs**

- Messaging issues on iPhone
- Compatibility issues with older devices

**Most requested features**

- Ability to delete inbox messages
- Dark mode option

## Recent user reviews (10 of 31)

All indexed reviews: https://appshunter.io/ios/app/shiftms-your-ms-community/id6450033223/reviews.md

### 5/5 — Lifetime

*2026-07-15, version 1.1.50*

This is pretty much what everybody needs I think and I’m thankful that it is available

### 5/5 — Great app, lovely community

*2026-07-07, version 1.1.50*

A great app for support and sharing experiences. The app is easy to use and really useful resource.

### 5/5 — MS

*2026-06-19, version 1.1.50*

Heat

### 5/5 — Appreciate this is here for all of our MS peeps!

*2026-05-26, version 1.1.37*

A+

### 1/5 — Horrible So Far

*2026-05-14, version 1.1.37*

I'm not able to access anything when I open the app, however when I log in from over of the emailed that tells me someone sent a message I can get in.

### 5/5 — Annoying things fixed

*2026-03-24, version 1.1.4*

Things are positive

### 3/5 — Activity

*2026-02-08, version 1.0.183*

I’m surprised there aren’t more posts

### 4/5 — Great

*2025-12-12, version 1.0.174*

A lot of good information

### 5/5 — MS Support

*2025-12-02, version 1.0.157*

Very nice to have a place where everyone understands what you are going through. Also lots of encouragement

### 5/5 — The app

*2025-09-23, version 1.0.127*

I just got here, I’ll be happy to review and comment when I’m further in.
;)

## Frequently asked questions about Shift.ms

### What is Shift.ms?

Shift.ms is a digital community designed to support people diagnosed with multiple sclerosis (MS). It connects individuals with others who understand their experiences, offering a platform to ask questions, share advice, and learn how to manage their health and make proactive decisions.

### How does the app help people with MS?

The app provides a safe and supportive environment where users can connect with a global community of over 60,000 members. It facilitates learning about adapting to diagnosis, managing symptoms, treatment choices, and mental health concerns, all inspired by the lived experiences of other MSers.

### Is there a cost to use Shift.ms?

No, Shift.ms is a completely free service. It is run by an independent charity and is dedicated to providing support without any financial cost to its users.

### What kind of support is available through the Buddy Network?

The Buddy Network connects users 1:1 with an experienced MSer for personalized support. This free service helps individuals adapt to their diagnosis, offering emotional and wellbeing support, and coaching to make early proactive decisions. Buddies can be matched based on factors like location, age, and MS type.

### Can I get advice on specific MS-related issues?

Yes, the app's live feed allows you to ask the community about a wide range of MS-related issues. This includes treatment choices and side effects, symptom flare-ups, mental health concerns, practical support like benefits and workplace rights, and lifestyle recommendations such as exercise and smoking cessation.

## Version history (last 5 releases)

### 1.1.97 — 2026-08-11

bug fixes and performance improvements

### 1.1.86 — 2026-07-30

bug fixes and performance improvements

### 1.1.79 — 2026-07-30

bug fixes and performance improvements

### 1.1.76 — 2026-07-22

bug fixes and performance improvements

### 1.1.50 — 2026-06-03

bug fixes and performance improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*