# ShiftOne — user reviews > 19 indexed App Store user reviews of ShiftOne by MomentSnap Inc, rated 4.73/5 from 3,021 ratings. - Source: https://appshunter.io/ios/app/shiftone/id1078222791/reviews - App overview in markdown: https://appshunter.io/ios/app/shiftone/id1078222791.md - Rating breakdown: 5★ 2,492 · 4★ 158 · 3★ 68 · 2★ 33 · 1★ 100 ## What do users think of ShiftOne? Overall sentiment: neutral **Pros** - 👍 Great app - 🚀 Helps track performance - 💡 Competitions and store comparisons **Cons** - 🐛 Sync issues and data not showing up - 🔒 Can't see guest comments - 🔒 Can't like or respond to posts **Commonly reported bugs** - App crashes or won't open - Sync issues and data not showing up **Most requested features** - More back-of-house features like goals, schedules, and employee recognition - Ability to see guest comments ## Most critical reviews (10 lowest-rated) ### 1/5 — Can like or respond to any posts *2021-05-24, version 3.0.19* I really can’t participate in anything. I can’t like or respond to posts like games. It really stinks! ### 1/5 — Useless *2021-05-05, version 3.0.19* Only 1-5 out of 10-20 surveys show up. Yet companies hold employees responsible. Our jobs are dependent on these surveys and like I said most don’t show up but they don’t care how many we actually got only how mss as my show up. Horrible company and horrible app that doesn’t work accurately. ### 1/5 — Not working *2021-01-19, version 3.0.14* I can’t comment or like anyone post. Been like this for a while now ### 2/5 — Messages *2022-05-29, version 3.0.31* I can’t figure out how to message someone on this. ### 2/5 — it was great, but now i cant open the app *2021-02-16, version 3.0.16* ive tried unistalling and redownloading this app a million times, ive tried rebooting my phone and everything i possibly could. i cannot open the app. it says loading then quits to the main page. :( ### 3/5 — Takes too long to sync *2025-02-17, version 4.0.10* The OSAT takes sometimes se real days to sync . Same with perfect sales ### 3/5 — BOH ideas trough the app *2023-04-09, version 3.0.39* I would love to see more back of the house focus, like goals, KDS challenge, schedules, employee of the month reward and recognition,. ### 3/5 — bug *2020-02-29, version 3.0.7* for 3 days no data has been available. needing this remedied ### 4/5 — Review *2023-10-10, version 3.0.54* Would like to know what I need to do to get more accomplishments ### 4/5 — Over all, pretty good *2021-12-05, version 3.0.29* Like I said, pretty great over all! My only complaint is that I wish ALL categories updated as quickly as others. I’m happy that, as a server/bartender, I am no longer allowed to see the written comments left in people’s surveys. We only see the numerical values they gave us. This might also be a setting that my company has chosen; but it’s worth noting. Having this app on my phone, and being a competitive person by nature; I would start every day by checking my surveys from the previous night’s shift. It can be very damaging to read what people have to say. Sure, it feels great to see all of the nice things people have to say about you most of the time. But sometimes, people can say some incredibly mean things. When people are upset and filling out a survey, they’re immediate words are not at all helpful/constructive. Just angry and hurtful. Anyway! Great app over all! Especially for those of us who thrive on competition :) ## Most praised reviews (9 highest-rated) ### 5/5 — Love it *2024-03-06, version 3.0.63* I love it really great app ### 5/5 — Why can’t we see comments *2021-08-28, version 3.0.26* I love this app I think it’s great! I just wish we could read comments left by our guests ### 5/5 — Waitress *2021-08-17, version 3.0.26* This keeps us on our toes, shows our faults.We learn from it ### 5/5 — Fun times *2020-11-09, version 3.0.13* Excellent ### 5/5 — Shift One for Everyone *2020-10-28, version 3.0.13* Please join me in accessing this wonderful communication mechanism! We all need to be using it. Sign up now ### 5/5 — Server & bartender *2020-03-27, version 3.0.8* I love that we have some competitions and that we can see how our store is doing along w other store. Love the feed back we get and hope to raise the insentive program for us. Lol. ### 5/5 — 💗 *2020-03-04, version 3.0.8* Absolutely love it💗 ### 5/5 — App review *2019-10-30, version 3.0.3* Awesome app helps me track my performance ### 5/5 — Great app idea!! *2017-06-03, version 1.18.4* This app is great! I haven't had any issues and it's fun competing with my coworkers. I would highly recommend. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*