# Shifts by Aya Healthcare — user reviews > 66 indexed App Store user reviews of Shifts by Aya Healthcare by Aya Healthcare, Inc, rated 4.90/5 from 768 ratings. - Source: https://appshunter.io/ios/app/shifts-by-aya-healthcare/id1314737660/reviews - App overview in markdown: https://appshunter.io/ios/app/shifts-by-aya-healthcare/id1314737660.md - Rating breakdown: 5★ 738 · 4★ 7 · 3★ 3 · 2★ 5 · 1★ 15 ## What do users think of Shifts by Aya Healthcare? Overall sentiment: negative **Pros** - 👍 User-friendly and easy to navigate - 💼 Most job opportunities compared to competitors - ⚙️ Customizable notification settings - 📱 Simple and intuitive interface - 📈 Continuous improvement with updates - 🏥 Expanding hospital network availability **Cons** - 🐛 App crashes and freezes frequently - 🔔 Notifications fail to arrive or are delayed - ⏱️ Extremely slow loading times - 🔄 Shifts disappear before they can be claimed - 🚫 Connectivity and synchronization errors - 📵 Silent notifications only (no sound alerts) - 🔐 Unexplained permission revocation after signup - ⚠️ Poor customer support and runaround responses - 🔌 Requires constant app reinstallation to function **Commonly reported bugs** - Notifications not triggering despite settings enabled - App fails to load available shifts or shows blank screen - Shifts posted but immediately unavailable before visible - Slow or failed shift loading causing missed opportunities - App crashes on launch or during use - Connectivity errors and sync failures - Cannot click on shift notifications - Silent push notifications only - Zip code field missing during signup - Screen scrolling issues on smaller iPhone models - Delayed notifications (minutes after shifts post) - Incompatibility with newer iPhone models (14 Plus) **Most requested features** - Facility-specific filtering by location and distance - Audible/sound notifications for shift alerts - Guaranteed minimum shifts per month - Simplified UI with fewer on-screen elements - Multi-state credential visibility consistency - Improved account setup process (zip code field issue) ## Newest reviews (11 of 66) ### 1/5 — Please shifts team *2025-03-29, version 10.03.0* The app unfortunately freezes and breaks repeatedly which is so frustrating. I can’t give this a zero star but really disheartening that it’s not functional ### 1/5 — Ugh *2025-03-23* Not sure why they cleared their low star feedback to hide bad reviews — the app breaks often and freezes. Very annoying as I need to use the app. Fix it please! **Developer response:** We’re sorry to hear about your experience. We'd really appreciate the opportunity to learn more. Please email us the details at support@shifts.com so our team can look into your problem and help. ### 1/5 — Always down *2025-02-27, version 10.02.0* It needs lots of improvement, I can never access available shifts since the app freezes constantly. It takes a long time to log back in. It’s a headache. ### 1/5 — Repeatedly booted out of staffing with assigned hospital *2025-01-25, version 9.16.0* This has happened to me twice where the hospital I am assigned to will accidentally boot me out of their lists of registry staff they notify when they are short. Also the available shifts on the Shifts app will cease to exist so then I have to reach out to staffing to tell them my concerns on this matter. I am then told to just wait it out or don’t receive the assistance that is needed to be added back to the assignment I am already assigned to into the Shifts app. Therefore, I have moments where there are no Shifts notifications for over two weeks with no resolutions to that issue. I am being told to reinstall the app, restart my phone, and just speak to my Per Diem recruiter, further redirecting my issue to other people when it is an issue within the staffing department. I wish there was a better way to resolve this issue because I like working for the Aya Healthcare company. ### 1/5 — Trash app *2024-09-10, version 9.10.1* This app hands down wins the award for the most glitchy worst app I’ve ever used, it’s like it’s in beta testing but they never fix the problems. in order to get anything done you need to close out the app and reopen it at least 3 times to get it to load the available shifts. Wildly annoying to use, I’d say I don’t recommend the app but there’s really no choice here. ### 1/5 — Useless *2024-08-28, version 9.8.0* No notifications come through at all. It’s horrible when you have to depend on notifications for availability but none come through ### 1/5 — Trash app *2024-08-16* This app hands down wins the award for the glitchy app I’ve ever used, it’s like it’s in beta testing but they never fix the problems. in order to get anything done you need to close out the app and reopen it at least 3 times to get it to load the available shifts. Wildly annoying to use, I’d say I don’t recommend the app but there’s really no choice here. **Developer response:** Thank you for the feedback — we'd like to learn more about your experience. Please email us at support@shifts.com if you're open to sharing more details. ### 1/5 — The Run Around *2024-08-14* I have: 1) Deleted and reinstalled the app 2) Updated my iPhone to the latest version 3) Restarted my whole phone and then reinstalled the app I haven’t received any notifications from this app since July 15th, 2024. Whatever shifts that are uploaded to the app won’t load until 2 hours later when most, if not all, of the shifts have already been picked up by the time they are loaded within my app. I’ve emailed Aya multiple times at this point since July 15th, 2024. So far I have talked to (in order) an associate team manager, a customer support representative and currently an application support analyst II. They claimed to have tried resetting my shifts app registration. They have asked for screenshots of proof. They have claimed to run a test notification from the shifts app, which ended up failing and to this day, still can’t get any notifications from the app. They finally told me they’ll email me back today to update me with a workaround or resolution. They drop their next round of shifts on August 19th, 2024 (the third Monday of the month). I’m worried I won’t be able to pick up any shifts. I’m scared that because they keep giving me the runaround, they won’t actually care. I mean why would they, they don’t have to depend on picking up shifts for their income and livelihood. To be continued…. **Developer response:** Thank you for sharing your experience with us. We know our team has been in touch to resolve the issue and you should now be receiving notifications. If you experience any other problems using the app, please reach out to support@shifts.com for assistance. ### 1/5 — Notifications failure *2024-08-13, version 9.8.0* I have been using the App for two years and one thing for sure is that the notifications settings mean nothing! Some times they work but the latest update messed with it completely. No notifications whatsoever despite electing to receive all notifications. I deleted and reinstalled the app but nothing! ### 1/5 — Never works *2024-08-12, version 9.8.0* Notifications never work on my phone. I don’t get any type of notifications so I never know when shifts open or when I’ve even been canceled ### 1/5 — One of the worst apps l’ve ever used *2024-07-15, version 9.7.0* This Shifts app is a piece of garbage. Half of the time when it actually works, it is slow and unstable. The other half of the time, it just doesn’t work, period. As nurses, our time is very valuable and having an app like this that you have to be fiddling with to finally make it work (not after enough time and work opportunities have been lost), it’s just so frustrating and inefficient. I can’t believe a company as big as this one can’t invest into improving it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Zero support *2026-08-06, version 11.9.0* They refuse to answer emails with concerns regarding their app. ### 1/5 — Didn’t work *2025-12-14, version 10.14.0* I just downloaded this and registered. After I verified my email address the app booted me and said that I no longer have permission to use the app. It didn’t say what happened. ### 1/5 — TELL ME WHY YOU NEED ME TO DO FULL ONBOARDING TO SEE THAT YOURE NOT IN MY AREA YET?!!?!! *2025-10-04, version 10.11.0* You got me hopeful that I could have a side hustle. You didn’t just have me create an account to see if there was anything in my area, nope. You had me do full onboarding, which was annoying but if figured you wouldn’t have me do it for nothing. Yeah, it was for nothing. You don’t need my info for you to not be in my area. Do better. Lose my info. ### 1/5 — No way it’s working *2025-07-24, version 10.8.0* I have tried to get work for 2 weeks now. This app hasn’t been great at all. It says shifts available not even a second before it’s gone. How it’s no way at all hours even 2am I try and it’s pops up and gone in a second or less. No one see the problem. Just say it’s no work or there are ghost shifts. ### 1/5 — Broken Again *2025-06-18, version 10.7.0* This app is getting worse and worse. Before, the app would just take a little longer than usual to load shifts. Then the app would take much longer to load shifts, resulting in the shift being taken before it can be uploaded on the app. After that, the app was sending notifications of shifts dropping but wouldn’t let me click on them, wouldn’t upload the shift, it would say “there are no shifts” but I see shifts in the app or just a simple “connectivity error” until all the shifts were gone. Now, the app won’t even notify me when shifts drop or upload shifts either. I’ve tried using the usual channels of communication to get it resolved but instead I’m met with the run around of “it’s a troubleshoot issue”, “we’re working on it”, “it was an error on their end and they’re sorry” or “we didn’t get any reports of issues from any clinicians besides me”. This is not a user error, this is an employer IT error and now negligence towards taking accountability and not actually resolving the issues of their app malfunctioning. ### 1/5 — Bugs when trying to pick posted shifts. *2025-06-09, version 10.6.0* I literally can’t pick up shifts because it takes too long to load. Not a WiFi problem, the app is just too buggy ### 1/5 — I never get notifications on this app *2025-06-02, version 10.6.0* It has happened multiple times where notifications will not go through. Some will go through but a lot of the time I will miss out on shifts or changes in shifts because I will not get a notification. I have tried everything to fix it on my end but I think it is a developer issue ### 1/5 — Ugh *2025-05-30, version 10.6.0* The app breaks often and freezes. Very annoying as I need to use the app..! ### 1/5 — App not working *2025-05-22, version 10.5.0* This app does not work, I would literally accept a shift the very second it is posted only got it to show that the shift is no longer available like how? U can never ever see any shift available and it is so frustrating… ### 1/5 — Connectivity issues *2025-04-25, version 10.04.0* It won’t open due to connectivity issues . I be never had an app do this . ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-04-29, version 11.4.0* App is user friendly. Very easy to navigate. ### 5/5 — Cna *2026-03-27, version 11.3.0* The best aya healthcare recommended 100 perfect you will not regret working with this agency ### 5/5 — Love this app!!!!! *2025-11-09, version 10.13.0* I love how easy it is to use, it is user friendly and you can set how you want notifications. ### 5/5 — CNA *2025-11-01, version 10.12.0* Thank you for you support blessings ### 5/5 — Works well for what it is *2025-03-28, version 10.03.0* App works well for picking up shifts. The most jobs available on this app compared to all others I use. ### 5/5 — Seamless *2025-03-25* Love this app. ### 5/5 — Continued Improvement *2025-03-21, version 10.03.0* This app/aya has had some rough periods, but with the newer updates and additional hospitals to work at, things are improving by a lot ### 5/5 — Frequent Connectivity issues *2024-11-03, version 9.12.0* The app keeps crashing,I I updated,reinstalled,unfortunately it keep asking to retry. ### 5/5 — BAD APP *2024-08-07, version 9.8.0* Never working ### 5/5 — A must-have! *2024-05-01, version 9.4.1* I would be lost without this app! It makes my schedule manageable and helps me stay as busy as I’d like to be! Since first downloading it, it has continued to get better and better. Keep it coming! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*