# ShiftWizard (New) — user reviews

> 37 indexed App Store user reviews of ShiftWizard (New) by HealthStream, Inc, rated 4.70/5 from 2,943 ratings.

- Source: https://appshunter.io/ios/app/shiftwizard-new/id6740871814/reviews
- App overview in markdown: https://appshunter.io/ios/app/shiftwizard-new/id6740871814.md
- Rating breakdown: 5★ 2,540 · 4★ 166 · 3★ 64 · 2★ 34 · 1★ 139

## Newest reviews (12 of 37)

### 1/5 — Latest version is horrible

*2026-05-11*

Not able to see everyone scheduled for the shift on 1 screen because the new layout is so spread out.  
There is no contrast anymore which makes it difficult to see.  Bring back the pervious version.

### 1/5 — Fix this

*2026-05-10, version 1.5.0*

I can’t see what unit I’m scheduled to go to.

### 1/5 — New app doesn’t work

*2026-05-03*

Very slow. Almost always have to exit out and refresh every time you want to go into the app. It does not load on the first try. Visually worse than the old version. Don’t fix what ain’t broke!!

### 1/5 — Inconvenient

*2026-05-01*

I can no longer easily see which location I am scheduled at from the calendar. While switching locations to see the daily view, it makes you log in again. More time consuming, less convenient.

### 1/5 — Can’t log in

*2026-05-01, version 1.5.0*

Even went through browser.

### 1/5 — Looks better but just ad annoying as the first

*2026-05-01*

It takes longer to load the calendar the setting tab for appearance is just light or dark there no simple version instead of the bubbly appearance

### 2/5 — Not working

*2026-05-01*

I created the hstream id as requested and I continue to get an error screen. It doesn’t state I’m using wrong user name/password…it states the website failed. Tried repeatedly. Somehow I knew this transition would not be smooth.

### 1/5 — Why just why

*2026-05-01*

Why did we need this? The other app worked just fine and worked perfectly. This is just to make more money from IT. Totally hate it.

### 2/5 — hate the albino layout

*2026-04-30*

I’m squinting to see these tiny little dots of color and see if a shift is available. Bring back the colors pls and make the dots bigger for us blind people.

### 1/5 — Stuck

*2026-04-24, version 1.4.10*

Can’t login in because it always gets stuck in a loop with Authenticator.

### 1/5 — .

*2026-04-15, version 1.4.9*

Despite multiple attempts, changing my password and reinstalling, neither the website nor the app will allow me to log in despite my account being linked through my job. I can sign into my work account with no issues but this app will not allow me to do so. So much for an upgrade, this sucks

### 1/5 — Half star

*2026-03-16, version 1.4.8*

Lag, doesn’t load, slow

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible

*2026-07-13*

Awful, constantly kicks you out, does not load, gives error messages. Then error logging back in and says account does not exist. This app/system is junk.

### 1/5 — Glitchy

*2026-07-09*

This new app is terrible, never works when I need it to harder to use. Never keeps you logged in so freaking annoying when I have to use this all the time

### 1/5 — Not good

*2026-07-06, version 1.5.5*

New update is horrendous and not user friendly at all. Keeps logging me out every time, glitching, unable to view schedules / days working. Just horrible.

### 1/5 — Constantly signs me out

*2026-07-03, version 1.5.5*

Daily signing me out from my phone

### 1/5 — Glitches

*2026-06-30*

Desperately needs an update! It crashes almost every time you open it and if it does miraculously load, it crashes shortly after. Makes it very difficult to look at my work schedule, preferred the previous version because it actually worked.

### 1/5 — Updates

*2026-06-28, version 1.5.4*

The new update has this app kicking you out every time you go to open it.

### 1/5 — Not good 🙁

*2026-06-21*

The old version worked so much better. This new version shuts down when I click on a dept and I’ll have to reopen. Sometimes states can’t load information, horrible app all around.

### 1/5 — Frustratingly bad

*2026-06-05*

This update gutted whatever remained from the utility of the previous version. There is no easy way to view my entire staff as they’ve made all the text blocks huge. Multiple disciplines and you just want to see who called in for a specific role? Too bad. Scroll, guess, and cross your fingers. I’ve essentially stopped using the app because it is less work to haul out my laptop and log in via 2FA than it is to try to determine if the most basic things via this app. Please develop a better manager’s view or some sort of snapshot. I don’t think anyone wants to scroll through a list of 40-50 names to try to divine out who is working, who called in, etc. I’m glad I can see a role and shift has an opening, but that doesn’t tell me who was supposed to have been in that shift.

### 1/5 — Horrible layout - too spread out, no contrast - everything blends together

*2026-05-20*

The new format is so spread out which makes it more difficult to view who is scheduled without endless scrolling. The new format also makes it difficult to view because there is not contrast. The previous version had contrasting backgrounds which made it easy to view the small dots.  I rarely use this app anymore.

### 1/5 — Glitchy and unusable

*2026-05-13*

The new app is AWFUL! It is super glitchy and will show one staff on the schedule 5 times and on hours that they don’t even work/are not scheduled for!! Functionality is limited (which is normal for shiftwizard app) but I shouldn’t have to tell my staff to look at their schedule on desktop just so they know their actual time. They made an awful app even worse with this “update”

## Most praised reviews (10 highest-rated)

### 5/5 — Error when logging in

*2026-04-02, version 1.4.9*

I have no issue logging in on a computer but on the app when I go to SSO login it requests company url. I hit Shands and it acts like it’s going to let me log in but the screen goes black with an error code. Please fix

### 5/5 — New app is so much faster

*2026-03-18*

Much faster!! It’s easy to see who I’m working with and when. Love that I can export to my Apple calendar that I share with my husband and kids. Also love that I know exactly where to find my messages AND leadership is able to remove me from group messages so I’m not spammed anymore. So happy we are finally using shiftwizard.

### 5/5 — RN

*2025-10-29, version 1.4.2*

Very easy to use-love the new UI

### 5/5 — Love the update

*2025-10-14*

The new app is much faster and I like the design. Good update

### 4/5 — Request

*2026-04-15*

Being able to pull up a staff member’s calendar or see the department view on mobile would be very useful

### 3/5 — Inconsistencies.

*2026-08-06*

Usually cannot see what unit Im assigned to nor who else is staffed when using the mobile app.

### 3/5 — Difficult to use

*2026-06-02*

Difficult to use. Can barely see the icon colors on my phone to know if I’m working or not. Can never print a nice view of this schedule. It jumps around too much. When you open up a future date, it jumps back to the current date.  It’s an annoying scheduling system.

### 3/5 — Poor design

*2026-05-10*

The mobile app is slow and the design is not user friendly

### 2/5 — Bugs and Constantly logged out

*2026-07-06*

The new update had got me stuck with being constantly logged out and glitching in the calendars.

### 2/5 — Staff titles

*2026-06-03*

Should include credentials. For new people very hard to know when picking up which shifts are the shortest when you don’t know people.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
