# ShiftWizard — user reviews > 90 indexed App Store user reviews of ShiftWizard by HealthStream, Inc, rated 2.30/5 from 49 ratings. - Source: https://appshunter.io/ios/app/shiftwizard/id1290093531/reviews - App overview in markdown: https://appshunter.io/ios/app/shiftwizard/id1290093531.md - Rating breakdown: 5★ 13 · 4★ 4 · 3★ 0 · 2★ 2 · 1★ 30 ## What do users think of ShiftWizard? Overall sentiment: negative **Pros** - 🚀 Convenient mobile access to work schedule - 👍 Easy-to-use interface when functioning properly - 💬 Ability to message coworkers - 📅 Integrated personal and work calendar management - 🔄 Quick shift pickup and swap functionality - ⏰ Notification preferences for work availability **Cons** - 🐛 Frequent app crashes and freezing - 🔐 Excessive two-factor authentication on every login - ❌ Unreliable login functionality - ⚠️ Poor user interface and navigation - 📱 Incompatibility with iOS updates - 🔄 Constant logout issues - ⏱️ Slow and unresponsive performance - 🌐 Website equally unreliable as app - 🚫 Limited functionality compared to desktop version - 📊 Cannot view full unit/hospital schedule on mobile **Commonly reported bugs** - App crashes immediately upon opening - Login credentials rejected despite correct information - Blank white screen on app launch - Two-factor authentication required every single time app is opened - Update loop - app requests update but none available in App Store - Incompatibility with iOS 13 and later versions - Incompatibility with iOS 18 - Single sign-on redirects to sales page instead of login - Shifts not displaying in calendar view - App freezes when submitting PTO requests with hours - Keyboard not appearing on login screen - Load error messages that persist after reinstalling - Shifts deleted from system requiring manual re-entry - Available shifts not opening when scheduled - Calendar shows incorrect scheduled shifts or blank calendar - Connection issues with mobile data (WiFi-only functionality) - App kicks user off after every update requiring reinstall **Most requested features** - Calendar integration with native phone calendar - Multi-hospital system access for employees working at multiple facilities - Extended year selection for vacation requests (beyond current year) - Ability to request partial shifts - View coworker schedules to facilitate shift swaps - Manager response requirement notifications for schedule requests - Hospital-wide open shifts visibility - Separate management functions for administrators - Single sign-on that works reliably on mobile - Ability to request day off without PTO hours requirement ## Newest reviews (17 of 90) ### 2/5 — Constantly logging out *2025-11-01, version 100.01.254* My hospital uses shift wizard with two factor identification and it makes you do the two factor every single time you open the app, even if you only closed it for a second. A waste of time to constantly keep logging in. The app itself is great once it’s logged in. ### 2/5 — Not working *2024-09-25, version 24.06.197* App no longer showing shifts available and trouble logging in with single sign on since latest IOS update. Needs to be fixed or an update needs to be released ### 1/5 — Not working after ios 18 *2024-09-21, version 24.06.197* This program has been bad ever since i upgraded my phine to ios 18. It never logged me in sayin “Common Language Runtime detected an invalid program.” ### 3/5 — Ok APP *2024-01-31, version 23.12.64* This application is fine; nevertheless, it could improve by adding a feature that lets you add/ transfer the work schedule into your phone calendar. Hey if there is anyway you could do that I would greatly appreciate it. Thanks ### 1/5 — The worst app *2023-12-30* This the worst app available- I hope whoever came out with this app gets named in a car wreck ### 1/5 — Wont load *2023-12-07, version 23.10.27* Why wont this app load half the time?! Its so frustrating as its what we use for work. Fix it please and thank u! And now i cant log in at all..IT cant help either..the WORST app!!! ### 1/5 — Load error *2023-09-27, version 12.8.54* App no longer working, says it needs an update, but the latest version is installed and it gives the same error message. ### 1/5 — Update required but won’t update *2023-09-27, version 12.8.54* Stuck in a loop, requires update but just reads error and kicks me back to login. ### 1/5 — Needs update *2023-09-27, version 12.8.54* The app continues to ask for an update before logging in but will provide no update and locks the user out. ### 1/5 — Won’t log in b/c it says it needs an update *2023-09-27, version 12.8.54* It’s saying I need to update but there’s no update in the App Store… Also just all round not really user friendly. ### 1/5 — App crashed *2023-09-27, version 12.8.54* Keeps stating an update is required when indeed it is not. I’ve tried to delete and redownload the app but nothing gives. This is very inconvenient for me, considering I’m not sure what my next work schedule is. Disappointed in this app. ### 1/5 — Can’t get the app to work *2023-09-26, version 12.8.54* Why can’t the app work for me it’s won’t even give a keyboard to be able to login ### 1/5 — Worst thing ever *2023-09-22, version 12.8.54* App doesn’t work impossible to do anything way to much of a pain just to see my work schedule easily one of the dumbest decisions management has ever made making us use this ### 2/5 — Update request error *2023-09-18, version 12.8.54* The app is stating I need to update, but it’s not updating and I go to the App Store. There’s no option I have tried deleting and re-downloading the app. ### 1/5 — Wont load *2023-08-31* Why wont this app load half the time?! Its so frustrating as its what we use for work. Fix it please and thank u! **Developer response:** We apologize for the inconvenience you're experiencing. To address the loading issue, please ensure you have the latest app update. If the problem persists, try clearing the app cache or reinstalling it. For further assistance, contact our support team at shiftwizardsupport@healthstream.com. We appreciate your feedback and patience as we work to improve your app experience. ### 1/5 — Shoddy product needs fixing!! *2023-08-24, version 12.8.42* New app introduced to our organisation since March of this year and it has yet so far needs to improve so many functions (eg. Can’t see who is working with you, unable to schedule partial shifts & app keeps feeezing up). Perhaps the users opinion do not count as we did not buy into this shoddy product! ### 1/5 — Can’t login on the mobile version only the computer *2023-04-08, version 12.8.42* The single use sign on takes you to theshift wizard sales and info page on this app but the computer will take you yo your organizations sign on ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst *2025-09-24, version 100.01.253* If I could give this app zero stars I would. ### 1/5 — Crashes too much *2025-09-17, version 100.01.253* Trying to look at my work schedule for tomorrow and it doesn’t let me log in. App crashes too much. ### 1/5 — Feels like a 2010 program *2025-05-30, version 25.01.233* This is easily the worst scheduling app I’ve ever used. Terrible user interface, difficult to navigate or make sense of anything. Authentication needed EVERY TIME you open the app is so ridiculous and time consuming. Our old system (EasyShifts) was 1000% better in every way possible! ### 1/5 — App issues *2025-04-28, version 25.01.233* App always Glitches, Hasn’t work for me the Past Month . ### 1/5 — No one will fix my issue *2025-04-15, version 25.01.233* I have contacted my help desk at work that uses this platform as well as the help desk at the actual company and it has been MONTHS and no one has corrected the issue. There is only the year 2025 in the drop down scroll box, so you cannot make a request for vacation in a chunk for the next year. If I wanted to request off 1/4/26 to 1/10/26, there is no 2026 in the scroll bar on the “to” box. So I have to make 7 separate single day requests. It seems so simple to repair, and I know it can be done bc I’m the one that had the same request in 2024 and 2025 was added. But now we are in the same situation. Please add more years! ### 1/5 — Unhelpful *2025-03-19, version 25.01.233* This app is useless if you work for multiple hospitals that all use ShiftWizard. It will only access one health system🤦🏻‍♀️ ### 1/5 — Garbage *2025-01-27, version 24.11.216* This was adopted by my job and it’s been nothing but problems. It doesn’t open up available shifts when it’s supposed to, it deletes all the shifts that are put in so our managers have to put them back in manually, it just doesn’t function. They need to take this off the market and fix it. ### 1/5 — Unable to login *2024-11-12, version 24.10.207* I called the company and they said iPhone users are unable to log in the app after the update. Please fix this ASAP ### 1/5 — Not working!! *2024-11-04, version 24.10.207* All of sudden, this app stopped working. I have deleted and re download, turning my phone on and off and everything. Still not working! ### 1/5 — Not working after Apple Update *2024-09-22, version 24.06.197* This app has always been great for keeping up with my work schedule. I use it constantly. After the latest update from apple I am no longer able to log in. I continuously get an error message when trying to sign in. I can’t get in to see my work schedule at all from my phone. Please fix this issue as soon as possible! Many people in healthcare depend on this app. ## Most praised reviews (10 highest-rated) ### 5/5 — Game changing for our hospital *2025-01-29, version 25.01.233* Shiftwizard has made my job so much easier ### 5/5 — Finally a 1 stop shop *2024-04-17* Finally a tool where I only need ONE app to see my schedule for work, my personal schedule, and I can pick up/swap shifts. I can also say when I don’t want to be bothered which is super helpful. Nice screens, easy to use. **Developer response:** Thank you for your positive feedback! We're thrilled to hear that our solution has made a positive impact, saving you time and providing a user-friendly experience. Your satisfaction is our priority, and we appreciate your support. If you ever have any questions or suggestions, feel free to reach out to us at shiftwizardsupport@healthstream.com. We're here to help and continuously strive to enhance your experience. ### 5/5 — Super helpful *2023-10-16* Finally a solution that works. Saves me so much time. Easy to click. Easy to understand. So happy my hospital upgraded! **Developer response:** Thank you for your positive feedback! We're thrilled to hear that our solution has made a positive impact, saving you time and providing a user-friendly experience. Your satisfaction is our priority, and we appreciate your support. If you ever have any questions or suggestions, feel free to reach out to us at shiftwizardsupport@healthstream.com. We're here to help and continuously strive to enhance your experience. ### 5/5 — Love it *2021-05-24, version 12.4* Love the App ### 5/5 — Not working. *2019-10-05, version 8.6* Since the update this morning ShiftWizard isn’t working. What, if anything can be done to get this working again? ### 5/5 — Takes a load off *2018-07-03, version 1.5* This app does everything I need it do and and more than I could ask for! Now I spend a fraction of the time I did before worrying about my schedule. ### 4/5 — Awesome idea! *2021-09-08, version 12.4* As with anything, this app has a few glitches, but for the capability it offers.. worth it! I can now see/complete my scheduling from anywhere without having to log into a computer. I especially love that I can quickly message coworkers! Thank you!!! ### 4/5 — Good for on the go *2021-05-24, version 12.4* Works pretty well with my iPhone. I’m able to see my scheduled shift, add my availability, view coworkers, contact info., etc. ### 4/5 — Nice *2021-05-24, version 12.4* Great!! ### 4/5 — Easy to use! *2021-05-24, version 12.4* Ease of use is great! I use this as my calendar for everything daily. 4 stars because it sometimes doesn’t work properly or it crashes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*