# Shiji ReviewPro > Hotel guest feedback and online reputation management tool for ReviewPro users. (iPhone/iPad app by SHIJI INFORMATION TECHNOLOGY SPAIN S.A..) - Source: https://appshunter.io/ios/app/shiji-reviewpro/id1097761493 (this page in markdown: same URL + `.md`) - Developer: [SHIJI INFORMATION TECHNOLOGY SPAIN S.A.](https://appshunter.io/developer/1097761492) - Category: Travel, Utilities - Price: Free - Rating: 2.60/5 from 13 App Store ratings · 7 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 77 MB - Languages: American English - Released: 2016-05-11 - Data updated: 2026-08-18 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/shiji-reviewpro/id1097761493/reviews.md ## What is Shiji ReviewPro? Conceived for on-property use by hoteliers on-the-go, our Mobile App makes it easy to manage guest feedback wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your hotel happy. Seamlessly combining our Online Reputation Management tool and the Guest Survey Solution, you can now experience the power of ReviewPro Guest Intelligence on your smartphone or tablet. Currently only available for ReviewPro users. Download our App today to enjoy the following benefits: ONLINE REPUTATION MANAGEMENT FOR HOTELS - See your hotel’s online reputation performance across any timeframe - Monitor online reviews across more than 175 OTAs and review sites - Receive in-app notifications of new reviews (coming very soon) based on your customized views in ReviewPro so that you only receive feedback relevant to yourself. - Respond directly to reviews - Create and assign tickets to team members - Benchmark against your competitors - See what concepts are trending up and down - Identify key drivers of your online reputation - Find out how you are performing on different review sources - Monitor management response rates GUEST SURVEY SOLUTION - View all guest feedback in one dashboard - Manage guest feedback more easily and efficiently - Create and assign tickets to team members - Receive in-app notifications of new guest feedback (coming very soon) based on your customized views in ReviewPro so that you only receive feedback relevant to yourself - Use in-stay surveys to identify issues that require immediate attention - Check the response rate of guest surveys you send out - Monitor the evolution of your Net Promoter Score® (NPS) over time ## Key features - Manage guest feedback - Monitor online reviews - Respond to reviews - Create and assign tickets - Benchmark against competitors - Track guest survey data - In-stay surveys ## Recent user reviews (7 of 7) All indexed reviews: https://appshunter.io/ios/app/shiji-reviewpro/id1097761493/reviews.md ### 1/5 — Not working anymore *2024-12-13, version 1.5* This app stop working, I can not login in, it is useless!! ### 1/5 — Crashes all the time *2024-11-15* The app crashes all the time , and have many bugs , if it goes on a newer version or gets an updates , it will no longer work. ### 2/5 — White screen *2021-09-30* The app goes white screen when you try to scroll the pages… seems to have bugs, as you need to close and reopen app to utilize the services. ### 1/5 — Very bad quality app *2021-05-02, version 0.180.0* Strangely a bad quality app that measure quality in hotels , makes life more difficult ### 1/5 — Case *2020-12-04* Can not close the case also can not access review pro America No good ### 2/5 — Locked out of mobile app *2019-10-29, version 0.139.4* Changed our password and their mobile app locks you out. Doesn’t matter how many times you change the password write it down, even have a witness the mobile app will keep telling you ‘incorrect password’. So frustrating. Have even uninstalled the app twice and it still says incorrect password even though you can get in on desktop. ### 1/5 — Crap *2019-04-18* I can’t close the case now. ## Frequently asked questions about Shiji ReviewPro ### What is Shiji ReviewPro? Shiji ReviewPro is a mobile application designed for hoteliers to manage guest feedback and online reputation. It combines online reputation management and guest survey solutions for on-the-go use. ### Who can use Shiji ReviewPro? Shiji ReviewPro is currently only available for existing ReviewPro users. It is designed for hoteliers and their staff to manage guest feedback and reputation. ### What devices does Shiji ReviewPro support? Shiji ReviewPro is available for iPhone, iPad, and iPod devices, allowing for flexible management across Apple's mobile ecosystem. ### How often is Shiji ReviewPro updated? The latest version of Shiji ReviewPro is 1.11.0, which was last updated on April 14, 2025. Updates ensure the app remains functional and may introduce new features. ### What is the age rating for Shiji ReviewPro? Shiji ReviewPro has an age rating of 4+, making it suitable for a wide range of users involved in hotel management. ### Does Shiji ReviewPro have ads? No, Shiji ReviewPro does not contain advertisements. It is a free application focused on providing essential tools for hoteliers without interruption. ### How does Shiji ReviewPro help manage guest feedback? Shiji ReviewPro allows users to view all guest feedback in one dashboard, manage it efficiently, create and assign tickets, and use in-stay surveys to identify immediate issues. ### Can I see how my hotel performs against competitors with Shiji ReviewPro? Yes, Shiji ReviewPro enables you to benchmark your hotel's online reputation performance against your competitors and identify key drivers of your online reputation. ## Version history (last 5 of 5) ### 1.32.1 — 2026-08-04 Dynamic Dashbord improvements ### 1.11.0 — 2025-04-14 Improved notifications delivery ### 1.9.0 — 2025-02-26 Updated Branding ### 1.6.0 — 2024-12-18 Improved memory usage ### 1.5 — 2024-11-20 Improvements in filters of GSS pages ## Apps similar to Shiji ReviewPro | App | Rating | Price | Category | | --- | --- | --- | --- | | [TrustYou](https://appshunter.io/ios/app/trustyou/id782384310) | 3.9 (60) | Free | Travel | | [Stay Staff](https://appshunter.io/ios/app/stay-staff/id1510530215) | — | Free | Travel | | [Patina Maldives](https://appshunter.io/ios/app/patina-maldives/id1567305192) | 5.0 (3) | Free | Travel | | [Maldivian](https://appshunter.io/ios/app/maldivian/id1492797729) | 2.7 (40) | Free | Travel | | [Dhigali Maldives](https://appshunter.io/ios/app/dhigali-maldives/id1374817882) | 5.0 (7) | Free | Travel | | [OKKAMI](https://appshunter.io/ios/app/okkami/id1241655886) | 4.0 (4) | Free | Travel | ## Related topics [review pro](https://appshunter.io/ios/topics/review-pro) · [keen reputation](https://appshunter.io/ios/topics/keen-reputation) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*