# ShinePhone — user reviews

> 755 indexed App Store user reviews of ShinePhone by Shenzhen Growatt New Energy Technology Co.,Ltd, rated 2.40/5 from 166 ratings.

- Source: https://appshunter.io/ios/app/shinephone/id669936054/reviews
- App overview in markdown: https://appshunter.io/ios/app/shinephone/id669936054.md
- Rating breakdown: 5★ 34 · 4★ 12 · 3★ 21 · 2★ 17 · 1★ 82

## What do users think of ShinePhone?

Overall sentiment: negative

**Pros**

- 🚀 Provides useful data
- 📊 Helpful graphs and charts
- 🔋 Monitors battery and solar system

**Cons**

- 🐛 Frequent bugs and crashes
- 🕰️ Slow updates and data lags
- 🤯 Confusing and unintuitive UI
- 🔒 Connectivity and login issues
- 🔋 High battery drain on mobile

**Commonly reported bugs**

- App freezes when changing dates
- Incorrect power consumption data
- Datalogger connection problems
- Inconsistent color coding in graphs
- App loses data after updates

**Most requested features**

- Add dark mode option
- Improve graph readability
- Allow more customization of settings
- Provide real-time data updates
- Integrate with home automation systems

## Newest reviews (14 of 755)

### 3/5 — Battery issues

*2026-09-04, version 8.5.5.1*

Please fix the battery issue as it not giving any information and has been like this since this last update

### 3/5 — Latest update

*2026-06-07, version 8.4.9.1*

Gives incorrect readings SOC

### 4/5 — Functional

*2026-06-01, version 8.4.9.0*

Very good app. Occasionally takes a while to update with my latest readings but that’s only a minor issue. It would be great to have an iOS widget showing key values!

### 4/5 — Widget Support needed

*2026-05-28, version 8.4.8.1*

Please bring out widget support with custom views.

### 3/5 — Good.. But..

*2026-05-20, version 8.4.8.0*

This app is good. But after every update it logs out.

### 2/5 — Datalogger

*2026-05-20, version 8.4.8.0*

Why everytime after update the aplication change the settings the datalogger to the default settings?

### 3/5 — Utile, ma molto migliorabile!!!

*2026-05-20, version 8.4.8.0*

L’app non è così male dal punto di vista grafico, si capisce ampiamente il quadro generale, ma vedo 2 punti di miglioramento:
1 - i colori del grafico, sono troppo tenui, soprattutto il marroncino, e non si leggono bene i numeri perché manca contrasto. La cosa bizzarra è che basterebbe copiare i colori della versione per Android.
2 - aggiungerei un maggior dettaglio nella visione dei dati nei vari periodi (settimane/mesi/anni)

### 4/5 — Besser als erwartet

*2026-05-16*

Nach den schlechten Rezensionen war ich sehr skeptisch und zuerst war das auch Berechtigt. 
Konto anlegen und Anlage hinzufügen ging nur in Kombination mit dem PC. Mit der App alleine war es einfach nicht machbar und ich war extrem genervt. 

Aber nachdem das alles erledigt war, bin ich sehr zufrieden. Die App läuft schnell, stabil und macht genau das, was sie soll.

### 2/5 — Only works occasionally

*2026-05-10, version 8.4.7.0*

This app keeps taking itself offline. There’s plenty of internet but the app says it’s all zero. Without the display on the battery, I would think the system is dead. It’s not. The app is mostly useless.

### 3/5 — language problem

*2026-05-09, version 8.4.7.0*

Please add the Russian or Ukrainian language. I really miss it
Добавте Украинский или русский язык 
!

### 2/5 — TOU need improvement

*2026-05-04, version 8.4.7.0*

We need the app to change operations modes based on ToU for instance change it to charge from grid between 10 am to 2:00 pm and discharge to Grid from 6:00 pm to 9:00 pm anytime else to be self consumption . Currently its hard to get those settings in the app

### 4/5 — Growatt + APX Speicher

*2026-04-30*

Was lange währt wird endlich gut … ?

Bin schon seit 2022 Growatt Kunde und habe mich schon mit allen möglichen Problemen mit den WR und dem WLAN Zirkus !auseinandergesetzt.
Direkte Hilfe kann man leider nicht erwarten aber ich habe den Eindruck das die Konkurrenz (bei denen auch nicht alles zuverlässig läuft) den Jungs von Growatt langsam mal die Augen öffnet!
Nach diversen Mails und anderen Kontaktversuchen habe ich den Eindruck das mein System mittlerweile gut und zuverlässig läuft.
Mit dem System welches sich langsam aber stetig über 1-Phasige WR bis hin zum Hybrid WR mit 20 KW Speicher und Smartmeter entwickelt hat bin ich seit geraumer Zeit deutlich besser zufrieden als früher.
Habe mich stets als Versuchsperson gefühlt in dem mir unausgereifte Updates auf WR und über die App. angeboten worden sind bzw. aufgespielt wurden.
Mittlerweile erkennt der WR wenn die Batt leer ist und die BMS schickt die Batt. brav ins Standby etc. etc. !
Die Daten in der App sind zuverlässiger und nachvollziehbarer geworden.
Alles im allem bestimmt noch Luft nach oben aber ein guter Anfang der wirklich hoffen lässt. Also GROWATT nicht nachlassen und weiter optimieren und verbessern! 
Ein im Moment Recht zufriedener Kunde !

### 1/5 — Valla mierda china

*2026-04-30, version 8.4.7.0*

No sirve para conectar el estúpido wifi no se porque complican las instalaciones

### 4/5 — nice app but how to reset password if i forget

*2026-04-28, version 8.4.7.0*

nice app but how to reset password if i forget

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work

*2026-08-07, version 8.5.2.0*

I had this app when I had my solar panels fitted a few years ago. It worked (with problems) through 2022 and 2023. Occasionally it might work in 2024, but mostly it didn’t. And it hasn’t worked at all in 2025. If I could use another app to monitor my electricity usage and solar power consumption I would. This is a complete and utter waste of time. The only consolation is that from those first two years I do know that I’m saving money. 
If you have the option (which I didn’t) of using another app, then do so. This is just a complete waste of time as it just doesn’t work and every time it’s updated it wipes out the previous usage info (when it was working). 
Update Feb 2026 - still doesn’t work. Every time this app is updated it wipes out your previous records. If you get this to work for you make sure you never ever update it. I only keep this on my phone now in the hope that one day it will start working again. It’s got all my info on it, but according to this I didn’t generate any electricity in the last 2 years. It last worked in January 2024. Since then, it has not recorded anything from my solar electricity supply.
Update again. August 2026. 
Okay, I’ve just seen some four and five star reviews from May 2026 wondering why all the bad reviews. Well, here I am in August 2026, the app has just updated a few days ago. It is currently showing zero. Absolutely nothing recorded during the hottest summer we’ve had in decades. Even looking at the yearly figures it only shows figures for 2022, 2023, and barely anything for 2024. Apparently in 2025 my solar panels didn’t generate any electricity or so far in 2026. So yes, it remains totally useless.

### 1/5 — Stop sending power to grid

*2026-06-08, version 8.4.9.1*

Grid paying $0.000 /kw for the generated electricity so why we exporting electricity to them while the battery is 20% or less
It will be nice if we can change settings to charge the battery not helping the greedy grid for free

### 1/5 — Password issue

*2026-06-06, version 8.4.9.1*

If you have a password containing characters not part of the normal alphabet (&$@ etc), my experience is that the app will not register and you will be unable to perform any energy related activity (usage, kWh per day generated etc).  How complicated can it be for me to use my router password, however easy or complex I want to make it).  Your app, my router, my password!

### 1/5 — Não funciona

*2026-05-26, version 8.4.8.0*

Não aceita login no meu iphone.

### 1/5 — Inversor

*2026-05-25, version 8.4.8.0*

El inversor siempre esta fallando y si esta funcionando bien ls aplicación te sigue dando error, fatal la aplicacion

### 1/5 — Can no longer login

*2026-05-21, version 8.4.8.0*

Since the update I can no longer login to my account

### 1/5 — Doesn’t work half the time

*2026-05-14, version 8.4.7.0*

Keeps disconnecting from Bluetooth so the datalogger won’t reconnect

### 1/5 — Management of energy

*2026-05-10, version 8.4.7.0*

This application is not giving you possibility to manage your power production! Can you review that? Especially for phone versions!

### 1/5 — Nul

*2026-05-05, version 8.4.7.0*

Il est impossible de créer son compte

### 1/5 — Still as bad as ever

*2026-05-04, version 8.4.7.0*

How can a company cannot be bothered to build an decent app. This is one of the worse I’ve seen

## Most praised reviews (10 highest-rated)

### 5/5 — Gar nicht schlecht!!!

*2026-08-09*

Ich habe ein Balkonkraftwerk mit zwei Panels, Wechselrichter, Speicher und einem Shelly Smartmeter im Stromkasten. Ich habe zuerst versucht, alles selbst einzurichten, womit ich relativ weit kam, aber optimal, habe ich es nicht hinbekommen. Dann habe ich alles gelöscht. Wollte von vorne anfangen, was dann gar nicht mehr funktioniert hat. Also habe ich den Support eingeschaltet, der mich Schritt für Schritt unterstützt hat. Nun ist alles eingerichtet, wie ich es mir vorstelle. Dank Shelly Smartmeter erreiche ich beinahe Nulleinspeisung. Es gibt in der Übersicht noch einen Anzeigefehler bezüglich der aktuellen Erzeugung (aktuelle Leistung und am aktuellen Tag erzeugte Energie) - hier wird jeweils eine Null angezeigt. Das lässt sich aber an anderer Stelle ablesen. Im Großen und Ganzen bin ich sehr zufrieden.
edit: nun, ein paar Tage später funktioniert auch plötzlich die Übersicht perfekt, daher ändere ich meine Bewertung von 4 auf 5 Sterne 🤩

### 5/5 — Very Happy

*2026-07-19, version 8.5.1.1*

I have been using the ShinePhone 1.0 app for well over a year now and am very happy with the ease of use and monitoring of my system. I am located in Middle Tennessee and have monitored my system from as far west as Hawaii, as far northwest as Massachusetts. And as far north as Ohio. 

While I have three es5000’s and they all are  similarly inverting from separate strings, I only have one data logger. Whatever the data logger reads, I multiply times three and that generally is my daily production. 

I too wonder about the low ratings. 

I am very happy and satisfied.

### 5/5 — Після оновлення непередає дані

*2026-05-19, version 8.4.8.0*

До оновлення було все супер

### 5/5 — Positiv

*2026-05-03, version 8.4.7.0*

Bin auch positiv überrascht.  Ist bei mir schon länger als 2 Jahre in Betrieb.  Arbeitet tadellos und liefert richtige Werte.  Dake.

### 5/5 — Maybe the bad reviews are old?

*2026-05-01, version 8.4.7.0*

I’m not sure where all the hate is coming from. Maybe this has had significant updates since they were written. I’m currently running a growatt spf6000 es plus linked to the shine pro app. I’ve had no issues with reading the data. All seems like and accurate. Decent reporting on grid input, battery SOC and usage.  Has about a 2-3 minute delay sometimes on the main display screen, when I flick from grid input to battery production, however the graphs at the bottom are all accurate as hell. Does the job just fine.

### 5/5 — Very Good

*2026-04-28, version 8.4.7.0*

I know the frustration people go through trying to set up the datalogger, it happened to me too. So I went and bought the one with Ethernet cable. And that worked out of the box. The real problem with connecting with WiFi is it can feel a little daunting especially for those who are not tech savvy.
But ShinePhone app works very, I have gained so much insight on what my panels are generating. The app is very user friendly too. I truly and genuinely love my system. The app is fantastic. My system (Growatt) is installed in Nigeria and I am able to monitor it here in the UK.

### 5/5 — Mediocre

*2026-04-25, version 8.4.6.0*

En la última actualización se han cargado las gráficas. Es muy mala y tiene mucho que mejorar. Pero antes hay que conseguir no empeorar.

### 5/5 — Everything solar at your fingertips

*2026-04-14, version 8.4.5.0*

I don’t know why the rates are low but in my experience using my inverter and the data logger and linking to the app has been very easy and the app is quite friendly to monitor and troubleshoot communication issues. I’ve been using for almost a year and it’s so capable and informative. The only thing I’d add is the Alexa or Siri integration and probably an automated notification with the summary of the day production other than the CSV reports on the email. But so far so good 👍👍👌👌👌✅✅

### 5/5 — Cargador coche

*2026-04-04, version 8.4.4.0*

Tengo un cargador v2c Trydan y no me sale nada del cargador en la app.

### 5/5 — I want to have thai language

*2026-03-16, version 8.4.2.0*

I want to have thai language

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
