# Shipa delivery — user reviews

> 27 indexed App Store user reviews of Shipa delivery by Carry dmcc, rated 1.40/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/shipa-delivery/id1090897073/reviews
- App overview in markdown: https://appshunter.io/ios/app/shipa-delivery/id1090897073.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 9

## Newest reviews (12 of 27)

### 1/5 — Doesn’t work

*2020-05-18, version 4.4.0*

Me too I downloaded the app and the first thing it ask for is my phone number that is it I wasn’t able to proceed any for there

### 1/5 — Doesn’t work

*2020-05-02, version 4.4.0*

I’ve just downloaded the app and the first thing it asks for is you mobile. That’s it, I wasn’t able to proceed from there.

### 1/5 — Totally Unreliable

*2019-09-29, version 4.2.0*

They cannot keep to commitments, in turn causing me to break my commitments. 

Stay away if your delivery/collection is time sensitive.

### 1/5 — Hosam313

*2019-06-15, version 4.0.0*

من اسوء شركات التوصيل عدم التزام بالمواعيد وعدم التنظيم 
ارجو ان يعيدو تقويم أنفسهم

### 1/5 — No tracking

*2018-09-23, version 2.6.0*

Tracking option is not working.

### 1/5 — Horrible

*2018-09-06, version 2.6.0*

The worst customer service ever. When you do talk to someone they just lie to you..👎

### 1/5 — Would give a 0 if I could

*2018-07-31, version 2.5.0*

Worst delivery service I’ve ever had. Customer service is so bad. Employees are always throwing the blame on other departments and are never take the blame as a team. Always deliver the packages late. App always signs you out and lags. It’s also really slow.

### 1/5 — The worst ever service!!

*2018-06-07, version 2.5.0*

If there was an option for negative stars I would have used it! The worst ever courier company I’ve had to deal with! They have one driver who shuffles every morning between Dubai and Abu Dhabi, so orders to Fujairah and other emirates are totally ignored. They have my package for three days and still haven’t delivered it after numerous calls and complaints. It’s a shame that a company like Samsung is using them for deliveries and not other more reputable and reliable companies. Apple and iPhone will remain my choices for the future, I’ve never had an issue like this with Apple. Samsung-change your delivery company!!

### 1/5 — Aweful...

*2018-06-05, version 2.5.0*

Will never use again!

### 1/5 — Can’t deliver a document

*2018-06-04, version 2.5.0*

Document couldn’t be delivered, no refund... the only thing working is the chat module.

### 1/5 — A big disappointment

*2017-11-29*

Had high hopes as it looked professional and high international standards. Truth is disappointing service. Very apologetic customer service. No respect for timing accuracy. Certainly not using again.

### 1/5 — A pity

*2017-03-05, version 2.0.3*

I haven't had an experience yet! I have placed order to "carry" a TV from on point to another in 3 days from the time of placing the order. I receive a call a day before the pick up apologizing for not being able to "carry" the TV due to its size. This is a real shame. Promising big and delivering small, in this case, not delivering at all! And the worst thing is, the customer service give an alternative date or try to find a solution! It's like she doesn't care if I use their service or not! This is just a perfect example of how to fail on "carry"ing.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not working

*2026-04-10, version 6.14.0*

App will be stuck on loading forever

### 1/5 — Very bad company

*2026-03-22, version 6.14.0*

The app doesn’t work at all you can’t even log in there is just a blank screen. They delivered to wrong address. I sent multiple customer service requests nobody got back to me. I didn’t receive any email. The website doesn’t work at all and you can’t even change the address from the website. Overall terrible experience.

### 1/5 — App Does Not Work

*2025-12-17, version 6.14.0*

App doesn’t even work.

### 1/5 — Not working !!!!

*2025-12-14, version 6.14.0*

Not working

### 1/5 — Zero if I could

*2025-11-30, version 6.14.0*

Doesn’t work at all

### 1/5 — تأخر بالشحن

*2024-02-24, version 6.9.0*

طلبت من السيف غاليري وتم شحنه بهذي الشركه وهذا اليوم الخامس لم تصل الي شحنتي رغم ان المسافه قريبه جداً واذا دخلت التطبيق كل يوم يعطيني تسليم بتاريخ بنفس اليوم استلم واخرتها ما استلم شي ولم يتم التوصيل الى الان 👎🏻

### 1/5 — False promises

*2023-07-24, version 6.7.0*

One of the worst delivery companies and they do not have any credibility in dealing with time

Well the app doesn't work well.

### 1/5 — STAY AWAY FROM THIS COMPANY

*2022-03-27, version 6.2.2*

Don’t ever think to have any business with this company!!!! They rescheduled my shipment 4 times without any notice, and every time I call the customer service they say “we are sorry” “it will arrive soon”. They keep lying and lying every time. You track your shipment online you see its out of delivery, you wait home to get your package then by the end of the day it’s failed to be delivered and rescheduled!!!! And no body called me!! YOU WASTE YOUR TIME AND YOUR ENERGY AND YOUR MONEY!!!!! The worst company !!!!!!!!!!! STAY AWAY!!!!

### 1/5 — Poor Company

*2021-12-01*

This’s very poor company there will took to much time to deliver your order I think they are arriving from Pluto

### 1/5 — Bad

*2021-10-03, version 5.1.0*

The worst customer service… 
I try to access the application to schedule the delivery it gives me Access Denied! And when I call 80074472 no one is answering…. So how can I get my shipment from you???
Very bad experience.

## Most praised reviews (5 highest-rated)

### 5/5 — Smooth and user friendly

*2022-01-19, version 6.0.2*

I like the app. It’s super easy and smooth. They shall add a note feature for the delivery option so one can write instructions on delivery.

### 5/5 — Rashed

*2019-07-27, version 4.1.0*

Great service

### 5/5 — Great service!

*2017-12-23*

These guys were terrific. Picked up a small package from Abu Dhabi - long after the same day delivery cut off for all the major courier companies - and I had the package in Dubai within a few hours. Seamless service, with responsive status updates on request. Thanks Carry!

### 5/5 — Great app. Great service.

*2017-02-17, version 2.0.3*

Very reliable app and the device: the same. 
1 comment : You need to add the option to edit or to cancel an order.

### 2/5 — A great idea ruined by the worst experience

*2017-02-15, version 2.0.3*

I had high hopes on this app and after using it for 3 times and in three different occasions I've got to say: This is one of the worst customer experiences I've ever had with a service app in the UAE. They never keep up with the time promise, they don't deliver to the right address, the customer service representatives sound like a they are talking from their houses, and worst (and worrying) I get charged from my credit card while the app shows an error! This is simply the perfect recipe for failure, it's as if they're not even trying. What a bunch of hacks!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*
