# ShipAtlas - Ship Tracker — user reviews > 32 indexed App Store user reviews of ShipAtlas by Maritime Optima AS, rated 4.60/5 from 255 ratings. - Source: https://appshunter.io/ios/app/shipatlas-ship-tracker/id1478737074/reviews - App overview in markdown: https://appshunter.io/ios/app/shipatlas-ship-tracker/id1478737074.md - Rating breakdown: 5★ 203 · 4★ 22 · 3★ 15 · 2★ 2 · 1★ 13 ## What do users think of ShipAtlas? Overall sentiment: mixed **Pros** - 👍 User-friendly and informative for seafarers - 👍 Makes dock operator job easier - 👍 Great for tracking loved ones at sea - 👍 Provides peace of mind - 👍 Modern UI and smooth operations - 👍 Nice color scheme - 👍 Can see satellite info without subscription - 👍 Tracks voyage estimated arrival - 👍 Best for vessel identification and tracking - 👍 Great detail for following voyages - 👍 Good service, frequent updates, good response - 👍 Great navigation application for world shipping - 👍 Best app for AIS track - 👍 Best app to track ship positions - 👍 Helpful for tracking son's ship - 👍 Reliable app - 👍 Brilliant app with great functionality - 👍 Shows real-time vessel positions, destination, port details - 👍 Easy individual vessel search - 👍 Best shipping track app by nautical miles **Cons** - 😞 Free tier is very limited or non-functional - 😞 Registration/activation process fails - 😞 High cost - 😞 Unethical plan changes, demanding more money - 😞 Crippled standard plan, no refunds/grandfathering - 😞 Less functionality than free competitors - 😞 Subscription fee not clearly mentioned - 😞 Free trial is only seven days - 😞 No ETA, only estimated date **Commonly reported bugs** - Cannot see anything for free - Registration process doesn't work - Notifications not coming through - Stuck in an endless activation link cycle - Problem signing in, eternal link loop **Most requested features** - Show lat/long for generated waypoints - Better interface - Show ETA instead of just estimated date ## Newest reviews (10 of 32) ### 4/5 — Sea routes look great *2024-08-04* I love the route generator, I just wish it showed the lat/long for the waypoints it generates. **Developer response:** Hi there and thank you for your review! We will consider your suggestion for future improvements an dwe are glad to hear that you enjoy ShipAtlas! :) ### 4/5 — Mr Michael Drew *2024-06-09* Like checking out ships from off the Bay / Queenscliff Victoria **Developer response:** Hi! We are glad to hear that you find ShipAtlas useful for checking what ships pass by Queenscliff Victoria. We are always looking forward for your feedback, so if you have any additional feedback feel free to reach out to us at post@maritimeoptima.com. :) ### 4/5 — Good app *2024-02-29* It’s pretty good. I wish it had a better interface and gave the ETA, it only shows the estimated date. I paid for satellite tracking for one month and have been happy with that. **Developer response:** Thanks! ShipAtlas provides you with the ETA reported from the ship. In addition, you can use our Sea Route Calculator to calculate ETA from port to port, or from a vessel's live position to a selected port. Best regards Janni from Maritime Optima ### 4/5 — WShipping. *2023-03-30* This is a great Navigation application for those involved in World Shipping.! **Developer response:** Hi there, Thank you for your positive review and we are glad that you are enjoying ShipAtlas! :) ### 5/5 — Kudos *2023-01-16* Best app in the appstore for AIS track **Developer response:** Thank you so very much for such a great feedback. Very motivating for the team to receive such feedback. Thanks ### 5/5 — Mr David Baxter *2022-12-05, version 2.1.1* Just following a car onboard the Torrens ### 5/5 — 5star for shipatlas *2022-09-28* The best app to track the current postions of ship👍👍i'm a girlfriend to a merchant navy officer..daily conversations are not possible..so by this app atleast I get to know where he is extactly..thank you so much.. Vessel finder is just a worst app i would say..no latest positions nothing.. **Developer response:** Hi, we are glad you like our app! Thank you so much for your kind words and rating:) ### 5/5 — Tracking a ship *2022-07-29* This app is very helpful as I like to track the current ship my son is on. The app always seemed to have the most up to date location of the vessel every time I checked. **Developer response:** Hi! We are glad that you like our app. Thank you for your kind words and rating:) ### 5/5 — Piece of Mind *2022-07-27* I’m the mom of a 22-year-old young man who went to Alaska to work on a fish processing boat. It was a great way that I could track his ship at any given time. This gave me comfort and I was not worried about him. Thank you to ShipAtlas for the great app and piece of mind. **Developer response:** Hi! We are glad that you like our app. Thank you for your kind words and rating:) ### 4/5 — Ship Atlas *2022-02-22* Does what I needed it to do. Nice reliable app. **Developer response:** Thank you so much for your feedback - we are happy to have you onboard, and hope you will like the app in the future. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t even work *2026-07-19* Allegedly, you can see like five live ships for free then you have to pay. You can’t even see anything for free. It’s completely worthless ### 1/5 — Locks Up *2026-04-19* The registration process doesn’t work. **Developer response:** Thank you for your feedback. We would appreciate it if you contact us at post@maritimeoptima.com so we can help you. ### 1/5 — Theft *2025-02-04* Developer changed the standard plan options that i paid for into a premium plan that cost more money. I paid for these option when i purchased the standard plan and suddenly they are no longer available because i dont have the premium plan. Developer sees no issue with demanding more money for services i already agreed to and paid for. This is unethical and beware of what they will do next do you. Avoid at all cost. This program with the standard plans $120 provides less than a free marine traffic account. Steer clear of this one Response after developer response. This is not true. I have been requesting a refund immediately after the update. No refund given. I purchased one service and they changed it to another. Thieves and now liars **Developer response:** Hi! We're sorry to hear about your experience and would like to clarify your concerns. Regarding the subscription plan changes—we updated our plans in July 2024 (about six months ago) and notified our users via email in advance. At that time, users who requested refunds were accommodated accordingly. Additionally, with the ShipAtlas Standard plan, you can view up to five satellite AIS positions of vessels simultaneously—significantly more (and at a much lower cost) than any other vessel tracking application currently offers. We hope this addresses your concerns and provides clarity on the changes. If you have any further questions, feel free to reach out to us at post@maritimeoptima.com. ### 1/5 — Theft *2025-01-30* Developer changed the standard plan options that i paid for into a premium plan that cost more money. I paid for these option when i purchased the standard plan and suddenly they are no longer available because i dont have the premium plan. Developer sees no issue with demanding more money for services i already agreed to and paid for. This is unethical and beware of what they will do next do you. Avoid at all cost. This program with the standard plans $120 provides less than a free marine traffic account. Steer clear of this one **Developer response:** Hi! We're sorry to hear about your experience and would like to clarify your concerns. Regarding the subscription plan changes—we updated our plans in July 2024 (about six months ago) and notified our users via email in advance. At that time, users who requested refunds were accommodated accordingly. Additionally, with the ShipAtlas Standard plan, you can view up to five satellite AIS positions of vessels simultaneously—significantly more (and at a much lower cost) than any other vessel tracking application currently offers. We hope this addresses your concerns and provides clarity on the changes. If you have any further questions, feel free to reach out to us at post@maritimeoptima.com. ### 1/5 — Buyer beware *2024-07-19* The merchant severely crippled the standard pay plan and refuses to refund or grandfather existing subscriptions. I’m left with a $120 paperweight. EDIT: the developer has replied in an intentionally deceptive way instead of addressing the root of their dishonest business practices. Look at competitors. You’ll get more for less, with far more transparency. They have now offered a refund. **Developer response:** Dear user, today under ShipAtlas Standard plan you can unlock and track up to 5 ships simultaneously; however, you can also remove and add new ships to follow at any time during your subscription period. It is important to note that you can switch between ships without any limitations. Therefore, you can still access live AIS information about any ship you like, but to do so you have to unlock it. ### 1/5 — Buyer beware *2024-07-15* The merchant severely crippled the standard pay plan and refuses to refund or grandfather existing subscriptions. I’m left with a $120 paperweight. **Developer response:** Dear user, today under ShipAtlas Standard plan you can unlock and track up to 5 ships simultaneously; however, you can also remove and add new ships to follow at any time during your subscription period. It is important to note that you can switch between ships without any limitations. Therefore, you can still access live AIS information about any ship you like, but to do so you have to unlock it. ### 1/5 — Cannot even get started !!! *2022-11-04* Stuck in an endless cycle of open the email, click the link, open the app, open the email, click the link …. And on and on. Rubbish !!! It is a compliment to give this even 1 star. **Developer response:** Hi, we are so sorry to hear about your experience with our product. Please contact us at post@maritimeoptima.com so we can help you fix it. We also have a support/chat from our website and inside the product. Our user guides can be found in the same places. ### 1/5 — You forgot to mention the SUBSCRIPTION FEE… *2022-08-29, version 2.1.1* Have registered but absolutely no response from them, with or without a fee… No mention of a subscription fee and does state that it is a free to use app, but it comes with massive restrictions and only free to use for seven days…. I would happily pay a ‘one-off’ fee, but not monthly or even annually. ### 1/5 — Problem signing in *2022-03-12* Click the activation link and get into an eternal link that never allows access to the app - I give up **Developer response:** Hi Veronica, we are sorry to hear that you experienced troubles with signing in. We noticed that we had this problem with certain devices some time ago, but this problem has now been fixed. Please feel free to try to try registering again and let us know if you need any assistance. Again, we apologize for the inconvenience this may have caused you. ### 2/5 — Cost *2025-10-26* This would be a 5 star if cost wasn’t so high **Developer response:** Thank you for your review! Currently, we offer the most competitive pricing on the market for vessel tracking using both satellite and terrestrial AIS sources. With our ShipAtlas Standard and Premium plans, you gain access to both data types — ensuring high accuracy and reliable coverage. Feel free to visit our plans and pricing page on our website, and reach out to us at post@maritimeoptima.com if you have any further questions. ## Most praised reviews (10 highest-rated) ### 5/5 — I’d give it 10 stars if I could *2025-11-29* I imported a vehicle from Australia to the US, and it was an awfully long process that required loads of patience. The ShipAtlas app allowed me to keep an eye on the vessel carrying my vehicle, and it was quite fun watching it sail to ports around the world. I had an issue where my notifications weren’t coming through so I messaged the support team. They responded immediately and fixed the problem completely in a day or two, all while being informative and very friendly to chat with. This is truly a fantastic app with an even better dev team. 10/10. **Developer response:** Hi there, Thank you for the great review! We're glad ShipAtlas helped you follow your vessel, and it’s great to hear our support team solved the issue quickly. Your review means a lot to us! ### 5/5 — HEAVEN FOR SEAFARERS *2024-05-30* It’s a great app, very user friendly and informative for seafarers **Developer response:** Hi! Thank you very much for your positive feedback and we are happy to hear that you, as a seafarer, find ShipAtlas informative! :) ### 5/5 — Dock operator *2024-05-05* This app definitely makes my job a little easier. Before I got it we had to stand at the end of the dock and patch for the ship to get near. **Developer response:** Hi! Thank you for your kind feedback and rating - we are glad that you find ShipAtlas useful for your work purposes. :) ### 5/5 — Tracking boat *2024-04-01* This app has been amazing. My boyfriend is out in Alaska for a few months fishing on a boat and I can track his boat (for my own piece of mind) and it shows the weather conditions, how far away they are from whatever port you want to check, it updates fairly fast and shows how long they’ve been out to sea. I recommend this app 100%. Very very happy with the outcome of it. **Developer response:** Hi! Thank you for your feedback and rating - highly appriciated by ShipAtlas team! We wish your boyfriend safe seas ahead and a wonderful tracking experience to you. :) ### 5/5 — Incredible!!!! I eat breakfast and watch the boats every morning *2023-12-01* Incredible!!!! I eat breakfast and watch the boats every morning **Developer response:** Hi! Thank you for your review and we are glad to hear that ShipAtlas accompanies you wherever you go and that you enjoy vessel tracking experience with us! :) ### 5/5 — Best Ever Ship Tracking App *2023-11-01* Modern UI design with super smooth operations. Enjoy the use of MapBox as map layer and the nice color scheme. Even without subscription we can get some satellite info for the ship. **Developer response:** Hi! Thank you for your review and 5-star rating! We are happy to hear that you enjoy ShipAtlas design and offered features. In case you have some additional feedback in the future, feel free to reach out to us at post@maritimeoptima.com. ### 5/5 — Vincent *2023-10-10* Nice app we can see where our family members are working Also can track voyage estimated arrival **Developer response:** Hi! Thank you for your review and we are glad to hear that ShipAtlas is a helpful and reliable tool for you to track vessels that your family members work on! :) ### 5/5 — The Best *2023-04-08, version 3.0.0* This is by far the best phone app for vessel identification and tracking. Probably too encompassing being world wide foe the casual user like me. But well done to the team. 👍 ### 5/5 — Great app. *2023-04-07, version 3.0.0* What a great app , I’ve been able to follow my brother’s voyage around the world in great detail, it’s wonderful. ### 5/5 — Compromiso y rapidez *2023-04-02* Buen servicio, actualización frecuentemente y muy buena respuesta **Developer response:** Hi, there! Thank you very much for your positive review! :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*