# Shiprocket: Courier Delivery — Courier & Shipping Solutions > Logistics and shipping solutions for businesses, including order management and delivery. (iPhone/iPad app by Shiprocket Limited.) - Source: https://appshunter.io/ios/app/shiprocket-courier-delivery/id1444055257 (this page in markdown: same URL + `.md`) - Developer: [Shiprocket Limited](https://appshunter.io/developer/1033580072) - Category: Business, Productivity - Price: Free - Rating: 3.70/5 from 7,700 App Store ratings · 20 written reviews indexed - Age rating: 4+ - Requires: iOS 15.5 · 203 MB - Languages: American English - Released: 2018-11-25 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/shiprocket-courier-delivery/id1444055257/reviews.md ## What is Shiprocket? Trusted by 2,70,000+ businesses across India, Shiprocket helps you simplify and accelerate your logistics operations. From small enterprises and D2C brands to eCommerce giants and multinational companies, businesses of all sizes rely on Shiprocket’s end to end shipping solutions for their logistics operations. Shiprocket’s comprehensive suite of tech solutions encompasses everything from domestic and international eCommerce shipping to warehousing, marketing, and beyond. Why Choose Shiprocket? 1.Comprehensive Delivery Options -Same-day and next-day delivery services. -Domestic, hyperlocal, and international shipping solutions. 2.Extensive Coverage Across India and Beyond -Deliver to 24,000+ pin codes across India. -Ship to 220+ countries worldwide, with India Post covering remote locations. 3. Courier Network -Choose from a curated selection of 25+ courier partners like Blue Dart, Ekart, ExpressBees, Delhivery, along with expedited delivery options to ensure optimal performance. 4.Affordable Shipping Rates -Save up to 20% on shipping costs. -Rates starting at ₹6/kg for bulk shipments. 5.Centralized Dashboard -Sync orders from platforms like Shopify, Amazon, WooCommerce, and Magento. -Track shipments, manage returns, and optimize your logistics—all in one place. 6. Additional Benefits - Trusted by 2.5 lakh+ happy clients. - 45% lower RTO losses for businesses. - Real-time tracking and automated delivery updates via SMS, email, and WhatsApp. - Expand your customer base with ONDC integration, tapping into a 90 crore+ buyer base. 11 Years of Logistics Legacy: With over a decade of expertise, Shiprocket is your trusted partner for efficient logistics and exceptional service. Delivering 2,20,000+ Shipments Daily: Count on us to exceed your expectations with our scalable and reliable logistics solutions Reach out to us for any queries or assistance at support@shiprocket.com. ## Key features - Domestic and international shipping - Same-day and next-day delivery - 25+ courier partner network - Centralized order dashboard - Real-time shipment tracking - Affordable shipping rates - ONDC integration ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/shiprocket-courier-delivery/id1444055257/reviews.md ### 1/5 — Worst service *2026-05-23* Absolutely terrible experience with Shiprocket. Their delivery service is unreliable, but the worst part is their customer support. They take forever to respond, give copy-paste replies, and never properly resolve issues. Every time there’s a problem with an order, you have to keep following up again and again with no real solution. It feels like customers are completely ignored after payment is made. Shipments get delayed without proper updates, tracking information is confusing, and when you contact support, nobody takes responsibility. Calls are transferred, tickets remain open for days, and emails go unanswered. For a company handling businesses and customer deliveries, this level of unprofessionalism is unacceptable. Very disappointing service overall. I would not recommend Shiprocket to anyone who values reliable logistics and responsive customer support. **Developer response:** Hi, I am sorry to hear about your recent experience. Please help me with your registered contact details and concern in detail at escalation@shiprocket.com and I will get back to you promptly. -FN, Team Shiprocket ### 1/5 — Worst delivery company *2026-03-02* I don’t understand why companies select shiprocket as their delivery partner, if I had an option to give zero, I would have selected that because they Always delay delivery by atleast a week. They don’t have a proper way to inform the delay in delivery and after complaint also they don’t take any action. And to confirm/ change any update in address or number they share link on WhatsApp and ask for 2rupees payment to complete the process, not a mail or call but a link on WhatsApp. And with so much digital crime, why would someone click on a link. And when you finally say that please return my parcel to the product company so that my money can be refunded by the product company- they rudely reply “aapko krna hi nahi too thik hai” It’s not about money, but I have already paid for everything thing and every other delivery company delivers the parcel at same address then why there is issue with them. And the audacity to ask to pick up the parcel from their office is beyond my comprehension. **Developer response:** Hi, I am sorry to hear about your recent experience. Please help me with your registered contact details and concern in detail at escalation@shiprocket.com and I will get back to you promptly. -FN, Team Shiprocket ### 1/5 — Extremely Unreliable Pickups and poor Seller Support *2025-08-10* Pickup is late by 2-3 days every single time. Their seller support is extremely unhelpful. There is no proper tracking for support case history - every time you call, you have to explain everything to the Support person from the start. The responses from Support are ALWAYS the same - “we have created an escalation, please don’t worry, I will ensure pickup happens by end of day”. You will hear the exact same response from every single Support person but pickup won’t actually happen for another 2-3 days. Even though the Support person creates an “escalation”, there’s absolutely no real outcome from that escalation - it means nothing. There’s no way to follow up on escalations. The next time you call, it’s a new person, you explain the delay in pickup all over again and they create one more escalation. Overall, a very frustrating experience. **Developer response:** Hi! We sincerely apologize for the inconvenience. However, we are determined to improve your shipping experience. Please email us your concern at escalation@shiprocket.com with the subject line "response to Shiprocket" so that we can connect with you. - MB ### 1/5 — Worst service *2025-05-21* Dear Shiprocket Support Team, I am writing to express my serious concerns regarding the unethical and fraudulent practices I have experienced while using your platform—specifically with your courier partner Xpressbees Surface. I have consistently faced false weight discrepancy claims on multiple shipments. These claims are not only inaccurate but are also being made after nearly 2 months of successful delivery, which is unacceptable and appears to be an intentional tactic to avoid timely dispute resolution. Each time a discrepancy was raised, I have uploaded clear and valid photographic evidence of the package dimensions and actual weight through your platform. Despite this, the disputes are being unfairly ruled in favor of the courier, and I am being charged excess amounts without justification. This repeated malpractice by Xpressbees, and Shiprocket’s failure to prevent or fairly resolve these issues, has caused significant financial and operational damage to my business. I would like to clearly state that if this issue is not resolved promptly and all fraudulent charges reversed, I will be left with no choice but to file a formal complaint against Shiprocket and Xpressbees in the Consumer Court for deceptive business practices and financial harassment. I urge you to investigate this matter with urgency and take strict action against the concerned courier partner. I expect a prompt response and a fair resolution to this issue. **Developer response:** Hi! We sincerely apologize for the inconvenience. However, we are determined to improve your shipping experience. Please email us your concern at escalation@shiprocket.com with the subject line "response to Shiprocket" so that we can connect with you. - MB ### 1/5 — Beware of Shiprocket *2024-08-20* Extremely High RTO and NDR ratio. Worst Customer Care Service. Weight Discrepancy created without Image and if you share image never accepted. No claim guarantee always mark as rto and stuck in that status only give soft token with condition in future if rto will be delivered (even after 1year) your soft token taken back from account. Tickets are closed without Solution. Not consumer friendly. No clear terms and conditions given to consumers. Never accept your buyer call. Only accept Registered consumer with registered numbers so after all above extremely poor service you have to answer your buyer or you have to hire a specific person who waste minimum 2hour daily after shiprocket. Curior charges also high. Still you want to go with shiprocket always check your shiprocket passbook daily, anytime they will charge without intimation any amount in name of ndr rto, weight discrepancy or any other form and you have to fight. But never listen your argument or check your given proof. Just check quora, you will find everything. **Developer response:** Hi, I am sorry to hear about your recent experience. Please help me with your registered contact details and concern in detail at escalation@shiprocket.com and I will get back to you promptly. -FN, Team Shiprocket ### 1/5 — Worst experience never ever try them *2023-12-07* I don’t know why such kind of companies are showing they have customer support team but the the reality is always there support team disconnect your call and never call you back and deliver service is so pathetic and disgusting. If you placed a shipment through them then for every shipment you have to call them personally because without calling them your shipment can not be picked on time and delivered to customer and after connecting there is 0.001 chance that your call not get disconnected and they don’t have curtesy to call you back or when you call again then call will connect to another person and explain again situation to them they don’t make notes or even register your complaint. They will only read the message which you can read by your own. Your ticket will be auto resolved weather the concern is not resolved and they don’t call for it. My experience advised if you are placing a order with them for COD there is no chance it get picked on time and delivered before customer cancel the order. Please stop playing with customers and be serious about it other you guys are totally scrap nothing more then that. Waiting for my wallet amount to be end . After it i am not going to buy it again. All the best with your such pathetic and useless service. **Developer response:** Hi! We certainly understand your concern here. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB ### 1/5 — Worst ever 3rd party app *2023-12-05* Such a disgusting app At the starting it was all good suddenly after some updates it removed some of the courier service and making us to ship only thru the courier they wanted us to ship and after some times they even started raising weight dispensaries even though i quoted the each weight and dimensions and whenever I tried to reach customer care for raise the complaint regarding the weight related issue they just mention as just upload the product image in different directions as specified by theme even after doing so some issues haven’t resolved and even money got deleted from my wallet. Mainly delivery courier thru this app is the worst service all the weight dispensaries are raised by this particular courier company only even on the images which is uploaded by the courier company shows the dimensions and weight less that what I quoted but in this app without any linking with those images they uploaded whatever the weight they wanted to. My business is regarding imitation jewellery in which the product weight won’t be greater the 100 grams but I used to mention as 500grams even though they started raising dispensaries I got very sick of using this app coz they charged me more than the cost of my product my product cost is 350 and by showing exess weight the charge me 321 excluding the shipping charge I already paid which is Rs:86 making a total of Rs:407/- which is ₹57/- more than my product cost I have faced many such incidents After all these I decided to not to use this fraud app and I don’t even recommend it to an of my friends family and even my co-business owners. **Developer response:** Hi! We certainly understand your concern here. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB ### 1/5 — Worst app and customer service ever *2023-10-20* The worst app ever and the worst customer support. I don’t want to give even 1 star to them. Each day I have to call them only to not get any resolution. Their support team doesn’t do any kind of work and can’t even understand one simple issue. I kept telling that my pick up was done already yet the status is not live and the client also has not received the order yet these people refunded 100 rs in my wallet stating that the pick-up was delayed when infact pick-up was already done and I sent them a signed manifest and SS of what I m seeing on my portal yet nobody has worked on anything. Their level 2 support doesn’t pick up the call. They all make sure that you all go out of business. You guys are the worst, this my 2nd order I specifically told you to deliver it on time but even after 2 days when I checked the status of my parcel it was still showing as in transit/in Indore. Now my client is not going to be there from 22nd October and it might have to be RTO. Now are they going to pay if it gets RTO. **Developer response:** Hi! We certainly understand your concern here. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB ### 5/5 — Thank you for your support always Nawaz *2023-10-11* I wanted to take a moment to express my heartfelt appreciation and gratitude for the outstanding support that Nawaz has always provided in addressing critical cases. His dedication, prompt response, and unwavering commitment to resolving issues have been nothing short of exemplary. In a world where customer service often falls short of expectations. He has consistently gone above and beyond to ensure that our critical shipping and logistics needs are met with efficiency and professionalism. Whether it was a pressing delivery concern or a complex technical issue, your team has always stepped up to the challenge with enthusiasm and expertise. What truly sets Ship Rocket apart is the remarkable response time. Even in high-pressure situations, Nawaz has always been quick to respond, guiding us through the most intricate problems and providing solutions. Once again, thank you for all that you do. Your support is a crucial part of our success, and we are grateful for it. Regards, **Developer response:** Hi , Thanks for taking the time to share your prestigious opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have. -Team Shiprocket ### 1/5 — Unacceptable Service: Fake Delivery Attempt *2023-08-11* I would like to provide feedback regarding a recent delivery experience that left much to be desired. As a representative of a 24/7-operating hotel, I was shocked by the lack of professionalism and accuracy displayed by your delivery personnel. According to the message I received, an attempt was made to deliver a package to our hotel, but the reason given was that the "door was closed." This information is blatantly false, as our hotel's doors are always open to accommodate guests around the clock. This experience has left me with a strong impression that your company's delivery practices may not be up to the standards that customers expect. Accuracy, transparency, and accountability are crucial in the delivery service industry, and unfortunately, this recent incident has cast a shadow on those aspects of your service. I believe that feedback is a valuable tool for improvement, and I sincerely hope that you will take this opportunity to address the issue at hand. Enhancing the accuracy of delivery attempts and ensuring that your delivery personnel adhere to the highest standards of professionalism will undoubtedly contribute to the overall success of your company. Thank you for considering this feedback, and I hope to see positive changes in your service in the future. Your attention to these matters will undoubtedly help restore trust and confidence in your delivery services among customers like myself **Developer response:** Hi! We certainly understand your concern here. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB ## Frequently asked questions about Shiprocket ### What is Shiprocket's primary function? Shiprocket provides end-to-end logistics and shipping solutions for businesses. It helps manage orders, track shipments, and offers various delivery options across India and internationally. ### What types of delivery services does Shiprocket offer? Shiprocket offers same-day and next-day delivery services, along with domestic, hyperlocal, and international shipping solutions to cater to diverse business needs. ### How many courier partners does Shiprocket integrate with? Shiprocket offers a curated selection of over 25 courier partners, including major players like Blue Dart, Ekart, and Delhivery, ensuring flexible and optimal delivery performance. ### Can Shiprocket sync with my existing eCommerce platform? Yes, Shiprocket's centralized dashboard allows you to sync orders from popular platforms such as Shopify, Amazon, WooCommerce, and Magento, simplifying order management. ### What is the coverage area for Shiprocket deliveries? Shiprocket delivers to over 24,000 pin codes across India and ships to more than 220 countries worldwide, with India Post covering remote locations. ### How does Shiprocket help reduce shipping costs? Shiprocket offers affordable shipping rates, starting at ₹6/kg for bulk shipments, and claims businesses can save up to 20% on their shipping costs. ### Does Shiprocket provide shipment tracking and updates? Yes, Shiprocket provides real-time tracking and automated delivery updates via SMS, email, and WhatsApp, keeping both businesses and customers informed. ### What is the user rating for Shiprocket? Shiprocket has an average rating of 3.7 stars from 7,700 ratings, indicating a generally positive user experience with room for improvement. ## Version history (last 5 releases) ### 3.10.2 — 2026-08-24 Revamped NDR section with deeper insights and a seamless experience Clear visibility on which NDRs need your attention, along with actions taken from our side Introducing New Dashboard Analytics for Better Insights and Visibility. New Weight Discrepancy Management experience with enhanced insights. Redesigned Settings for a cleaner, more intuitive experience Improved app performance with reduced crashes and key bug fixes Update now for a smoother, more reliable shipping experience! ### 3.10.1 — 2026-08-18 Revamped NDR section with deeper insights and a seamless experience Clear visibility on which NDRs need your attention, along with actions taken from our side Introducing New Dashboard Analytics for Better Insights and Visibility. New Weight Discrepancy Management experience with enhanced insights. Redesigned Settings for a cleaner, more intuitive experience Improved app performance with reduced crashes and key bug fixes Update now for a smoother, more reliable shipping experience! ### 3.10.0 — 2026-08-13 Revamped NDR section with deeper insights and a seamless experience Clear visibility on which NDRs need your attention, along with actions taken from our side Introducing New Dashboard Analytics for Better Insights and Visibility. New Weight Discrepancy Management experience with enhanced insights. Redesigned Settings for a cleaner, more intuitive experience Improved app performance with reduced crashes and key bug fixes Update now for a smoother, more reliable shipping experience! ### 3.9.9 — 2026-06-23 What’s New – June 2026 New UI for channel integration flow. Link your demand channels for seamless order sync. Revamped ‘Customers’ module for managing customer details. Choose the right plan for you with a new ‘Plans’ section. Improved performance after minor bug fixes. Update now for a smoother, more reliable shipping experience ### 3.9.7 — 2026-05-23 What’s New – May 2026 New UI for channel integration flow. Link your demand channels for seamless order sync. Revamped ‘Customers’ module for managing customer details. Choose the right plan for you with a new ‘Plans’ section. Improved performance after minor bug fixes. Update now for a smoother, more reliable shipping experience ## More apps by Shiprocket Limited - [Fatakk Online Industrial store](https://appshunter.io/ios/app/fatakk-online-industrial-store/id1027686743) - [Shiprocket Rider](https://appshunter.io/ios/app/shiprocket-rider/id6444050032) - [myShiprocket](https://appshunter.io/ios/app/myshiprocket/id6446089782) - [Shiprocket Quick Delivery App](https://appshunter.io/ios/app/shiprocket-quick-delivery-app/id6575378880) - [Shunya.ai](https://appshunter.io/ios/app/shunyaai/id6746856890) All apps by Shiprocket Limited: https://appshunter.io/developer/1033580072 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*