# SHIPSMobile — user reviews

> 59 indexed App Store user reviews of SHIPSMobile by EBE Technologies, rated 1.80/5 from 48 ratings.

- Source: https://appshunter.io/ios/app/shipsmobile/id1034976202/reviews
- App overview in markdown: https://appshunter.io/ios/app/shipsmobile/id1034976202.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 3 · 2★ 9 · 1★ 30

## Newest reviews (14 of 59)

### 2/5 — New problems

*2024-12-12, version 5.0.10*

Words are cut in half and hard to get edges in place. Old version was better for me had no problems with it.

### 1/5 — Worse

*2024-12-11, version 5.0.9*

I thought an update was suppose to make an app better not worse. The circles for lining up a page or document are very flimsy now cutting off part of the the document.

### 2/5 — Stuck notifications

*2024-07-30, version 4.0.39*

I have 10 messages stacked up that never get marked as read no matter how many times I read them

### 1/5 — Lousy system

*2023-12-28, version 4.0.35*

Why is it that after batch received, after being paid for for the batch, after dismissing the batch it remains on the phone. I have 20 months of dispatch, 20 months of received paperwork, 20 months of missing paperwork. If the company needs it, if ships mobile needs it then they should keep it. Once I’m paid I don’t need it on my phone taking up space and slowing it down

### 1/5 — It just stopped working!

*2023-10-07*

I get the notifications when I receive something but once I click on the notification I can’t see any updates.  Incredible!

### 1/5 — Absolutely horrible

*2023-08-16, version 4.0.32*

It’s difficult to grasp that it’s now 2023. I graduated college decade ago and software for businesses just couldn’t be more ridiculously useless. There’s no practical reasoning for users friendly for truckers. Load information is ridiculously chaotic, just a huge dump of verbiage that truckers are supposed to decipher and organize for practicality pertinent to business performed sometimes many times a day. I took screenshot of app for load information to my dispatcher. He was stupefied at how horrible the word dump was on load information. I hope and pray someone with more than 3rd grade education can make this app organized and practical for CMV freight. Also recently weigh station cops did DOT inspection which FMCSA DOT requires said inspection must be sent to safety ASAP, but the app doesn’t even have this option.

### 1/5 — Can't login in

*2023-08-10, version 4.0.32*

Can't login and use it say can't authenticate

### 1/5 — Needs Major Improvements

*2023-04-20, version 4.0.28*

The app is good, but seriously lacks any kind of thought when making it when it comes to daily use.  First off when sending a batch and checking scanned paperwork when in the send batch screen, it backs out of the send batch screen completely, then you have to tap the send batch button again.  Have it back into the send batch screen instead.  Second, allow scanning of multiple sheets of BOLs or other things at one time.  Just put in a question if you want to continue.  Work flow is important, and the devs need to look into this.  I was quite annoyed when using this.

### 1/5 — Paperwork

*2023-02-07, version 4.0.26*

Absolutely horrible when sending in my paperwork because I sent in 15 pages and my company only received 1

### 2/5 — PDF

*2022-12-31, version 4.0.26*

There are a lot of forms I get as PDF’s. It would help a lot if I could also upload PDF files too. A lot of lumper services and scale tickets are done on apps and send my copies in PDF’s.

### 1/5 — Update

*2022-09-15, version 4.0.22*

Needs updating for iOS 16

### 2/5 — Lost accept button on iOS 16

*2022-09-15, version 4.0.22*

After latest update, not sure if iOS or app, get to crop picture but no accept button on top right corner

### 1/5 — iOS 16

*2022-09-14, version 4.0.22*

No button to confirm image after updating to iOS 16… please fix.

### 1/5 — Can’t submit paperwork

*2022-09-14, version 4.0.22*

How can I get in touch with ships mobile this is bull crap

## Most critical reviews (10 lowest-rated)

### 1/5 — Junk

*2025-09-29, version 5.0.17*

This app is useless and it uses up lots of phone memory makes phone overheating and crashes all the time, it will destroy your phone and steals information from you.

### 1/5 — Trash app

*2025-07-25, version 5.0.17*

It used to work good until the last upgrade in February . Now It makes my phone crash often and the app freezes. I’m considering deleting it off my phone and tell my company they will just have to wait till I get back to the yard every 2 weeks to get the BOL s from me. Update 7-21-25 Now the messages won’t load anymore and dismiss all don’t work. And it’s doing damage to my battery if I leave the app open had to buy a new phone because of it and it’s doing the same to my new phone.

### 1/5 — No alerts

*2025-05-02, version 5.0.14*

At first, this app would send me notifications for when I was dispatched.  For the last 6 months or so, no notifications.  I’ve reinstalled this app countless times and still no notifications.

### 1/5 — Trash app

*2025-04-28*

It used to work good until the last upgrade in February . Now It makes my phone crash often and the app freezes. I’m considering deleting it off my phone and tell my company they will just have to wait till I get back to the yard every 2 weeks to get the BOL s from me

### 1/5 — Crashes

*2025-04-26, version 5.0.14*

It doesn’t matter what I do, I cannot add my organization to the app. As soon as I enter it and apply the app crashes and doesn’t even allow me to reopen it. I have it on a different phone running the same iOS with no issues. App was trash before this issue…this doesn’t help.

### 1/5 — Trash app

*2025-04-09*

It used to work good until the last upgrade. It makes my phone crash often and the app freezes. I’m considering deleting it off my phone and tell my company they will just have to wait till I get back to the yard every 2 weeks to get the BOL s from me

### 1/5 — The last update

*2025-02-25, version 5.0.14*

Since the last update this darn app has been glitching

### 1/5 — Not working

*2025-01-24, version 5.0.12*

After the update i have not been able to send any paperwork, it just continues to load and then eventually quits. Please fix this !! I have already uninstalled and reinstalled the app and still the same thing

### 1/5 — Password management

*2025-01-03, version 5.0.12*

There is no way to update or change passwords.

### 1/5 — Update Ruined this

*2024-12-12, version 5.0.10*

Prior to the update I had zero issues with this app ever since update it won’t let me login and when I can login it won’t let me access the driver portal and retrieve my settlements. FIX THIS!!

## Most praised reviews (10 highest-rated)

### 4/5 — Good so far

*2018-01-25, version 2.4.0*

I ve been using this app for about 3 weeks I find this app easy to use I use a dark back ground to scan this seems to enhance the document. I’ve seen the printed scanned docs not bad at least payroll & our Customs Dept have no problem reviewing them. I was using a scanner app & a fax app before the CMC I find this much easier & quicker to use

### 3/5 — Accumulates data in cache

*2023-08-09, version 4.0.32*

The app accumulates Data over time and takes up multiple gigabytes of (documents and data) on the iPhone.  Even thought it’s only a 250mb app.  Deleting and reinstalling the app seems to fix the problem but it seems to be a serious bug.

### 3/5 — Its Ok

*2023-06-12, version 4.0.31*

Biggest grip is we need the ability to save copies of scans easily an retrive them. Geniius scan app has a better copy scan function than this app.  This app yiu often have to rescan.

### 3/5 — Latest update sucks

*2019-06-25, version 3.0.7195*

This app was great until the recent app update.  Now, even with the “manual” setting, I can’t override my flash to get a good picture.   Please give us that option or to roll back.

### 3/5 — Error

*2019-06-15, version 3.0.7189*

Says error when trying to send batch after new update. Please fix ASAP

### 3/5 — Useful app.

*2018-01-08, version 2.4.0*

I use this app everyday. A few things I would change. Keep a record of the files sent on the phone along with the files themselves in case it needs to be resent. Also the camera flash has to be turned on every page rather than stating on for the whole batch.

### 2/5 — It stopped working

*2025-12-22, version 5.0.17*

It stopped working! It’s wasn’t the best when I started using it but then it got so much better. Now I can’t even pulled any message details. It just has read number showing I have them

### 2/5 — Almost useless

*2025-08-15, version 5.0.17*

The only real functional part is mobile capture. If that didn’t function, the dispatching companies wouldn’t use this app. The message function is pretty much broken. I need to frequently uninstall and reinstall it to read messages and dispatch info.

### 2/5 — Needs work

*2025-04-29, version 5.0.14*

Had app about a month. Didn’t have much problems until recently. I’ve got messages to read but I can’t read them cause the messages won’t load up!

### 2/5 — Hot fix broke more than fixed

*2025-01-02, version 5.0.12*

Must now have full access to gallery instead of selected items.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*
