# Shipwell — user reviews

> 35 indexed App Store user reviews of Shipwell by Shipwell, Inc, rated 4.50/5 from 4,563 ratings.

- Source: https://appshunter.io/ios/app/shipwell/id1236974263/reviews
- App overview in markdown: https://appshunter.io/ios/app/shipwell/id1236974263.md
- Rating breakdown: 5★ 3,637 · 4★ 305 · 3★ 162 · 2★ 76 · 1★ 383

## What do users think of Shipwell?

Overall sentiment: negative

**Pros**

- 👍 Great company to work with
- 🚀 Nice app
- 👍 Friendly staff

**Cons**

- 🐛 Not working properly
- 🐛 Keeps crashing
- 🐛 Complicated to use
- 🐛 Inconvenient
- 🐛 Slow performance

**Commonly reported bugs**

- Sends notifications even after logging out
- Doesn't work in areas with poor signal

**Most requested features**

- Allow manual check-in/check-out
- Provide options to manage 10-hour breaks
- Add shipment history tracking

## Newest reviews (10 of 35)

### 2/5 — Improvement’s

*2024-10-15*

It would be much easier if there were options for drivers to manually update check in or check out or 10 hours break and not to get calls during that time.

### 1/5 — Information.

*2023-08-20*

Doesn’t have a place to explain situations

### 1/5 — Driver

*2023-08-03, version 4.9.18*

Too complicated

### 2/5 — New platform

*2023-06-24*

Is not easy to understand and navigate

### 1/5 — Not another tracking app

*2022-10-23*

This one keeps giving me notifications saying I need to open the app for tracking even though I have no active loads to track. It’s annoying. I’m going to uninstall the app and hope I don’t need it again.

### 1/5 — Not worth it

*2022-08-29*

No communication waiting still for a response on my tonu and load reassignment

### 1/5 — Don’t download

*2022-08-24*

Ask you for where you are

### 1/5 — works slowly

*2022-06-06, version 4.8.0*

works slowly

### 1/5 — Driver

*2021-11-04, version 4.7.5*

Not working

### 1/5 — Thanks

*2021-10-06*

I have to physically punch my time in and out. After I log out, it still sends me notifications like update shipment information annoying. Maybe it’s a bug i idk. I had to delete the app to stop it.

## Most critical reviews (10 lowest-rated)

### 1/5 — 1 Driver

*2025-12-31*

Not appropriate only because my Employer doesn’t know how to use it !🤣

### 1/5 — Brokers

*2025-05-07, version 5.6.0*

Brokers are the scum of the earth.

### 1/5 — Hate it

*2024-06-18*

Really not user friendly

### 1/5 — Huh

*2024-05-05, version 5.3.0*

To complicated for simple moves

### 1/5 — The worst tracking app

*2024-05-02*

Terrible app for tracking no option to check history on the shipment!

### 1/5 — Crashing

*2024-04-30*

The app keeps crashing

### 1/5 — Dumb people buy anything stupid sheep

*2024-04-18, version 5.3.0*

Hi ,
     I find this type of APP stupid and a mush waste of money. The brain dead subscribing to this sort of tracking as if it somehow ioffers reassurance to the control freak of a user. Funny in a way they subscribe religiously with out any thought that they are simply tracking a cell phone hahahah, just as simply I could put the phone in a separate vehicle and send it on its way .I could go in the opposite direction ,hahahaha …amusing how idiotic …..they most likely haven’t thought of that . Qualcomm was a much better system it being mounted to the vehicle tracked by satellites.. I often think of these APPS as cheap Kmart type of tracking.. cheap low budget … 
       Thanks…Dave

### 1/5 — Very inconvenient

*2024-04-16, version 5.3.0*

Very inconvenient

### 1/5 — App

*2024-01-02, version 5.0.3*

Not working properly

### 1/5 — The worst  customer service ever

*2023-10-05*

Five days with a load didn’t get paid the layover

## Most praised reviews (10 highest-rated)

### 5/5 — Owner

*2025-11-24, version 5.6.10*

LEXY EXPRESS INC

### 5/5 — Wormer

*2024-02-07, version 5.1.0*

Nice

### 5/5 — Not useful

*2023-08-17*

Not complete  lots features missing

### 5/5 — Good

*2023-02-26, version 4.9.12*

Good

### 5/5 — Sparks/ Reno Nevada loads.

*2023-02-15*

Always great to have apps like this one, even on no signal this apps keeps on, & very helpful on areas with bad service 😃🙏

### 5/5 — CLINT

*2022-09-04, version 4.9.5*

Great guy

### 5/5 — Nice

*2021-10-30, version 4.7.5*

It’s ok

### 5/5 — Driver/president

*2021-07-16*

Great company to work with thank you

### 5/5 — Driver

*2021-02-20, version 4.1.0*

Great app!!

### 5/5 — Driver

*2020-12-15*

Great company to work with

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*