# Shlonik - شلونك — user reviews > 61 indexed App Store user reviews of Shlonik by The Central Agency for Information Technology, rated 3.45/5 from 426 ratings. - Source: https://appshunter.io/ios/app/shlonik/id1503978984/reviews - App overview in markdown: https://appshunter.io/ios/app/shlonik/id1503978984.md - Rating breakdown: 5★ 238 · 4★ 21 · 3★ 14 · 2★ 8 · 1★ 149 ## What do users think of Shlonik? Overall sentiment: negative **Pros** - 👍 Helpful and thoughtful service for quarantine tracking - 🎨 Nice new interface design - ✅ App functions as intended for home tracking - 💪 Government effort to control virus spread **Cons** - 🐛 App frequently crashes and freezes - 📸 Face recognition/camera check-in not working properly - 🔋 Requires constant photo uploads and location tracking - 📞 Non-responsive technical support - 🔒 Privacy violations and excessive data collection - ⚠️ Legal consequences for app malfunctions - 🌍 Location detection inaccurate - 📱 Incompatible with older iOS versions - 🔄 Conflicting check-in notifications and app messages - 🗣️ Instructions only in English, not Arabic **Commonly reported bugs** - App not launching or opening - Face detection fails to capture photos - Bluetooth permission requests persist despite enabling - Phone number login issues for changed numbers - Civil ID already registered with different phone error - Check-in notifications conflict with app status - Location/address registration not updating - Registration number not recognized - App incompatible with iOS 8.3-11.2 versions - Delayed or missing push notifications **Most requested features** - Merge Immune and Shlonik apps into single application - Add quarantine certificate history feature - Integrate with Kuwait Finder for accurate location mapping - Support for phone number changes/reactivation - Multi-language support (Arabic primary) - Improved Bluetooth permission handling ## Newest reviews (17 of 61) ### 3/5 — Request *2022-06-24, version 2.2* I wish if you combine immune and shlonik app to be as 1 app and please add History of end quarantine certificate instead of the last one ### 4/5 — I can not find Shaab area under Hawalli Governorate *2021-11-27, version 2.1* I can not find Shaab area under Hawalli Governorate A Z ### 1/5 — Mobile number login problem *2021-08-19, version 2.0.2* Sholnik app installed long time back, when I installed sholink again it's asking old phone number. I lost that number. And now I’m out of kuwait. how should i open sholnik. ### 2/5 — I Can not open *2021-08-07, version 2.0.2* I registered for this app before,i update this app then when i open this apps,i can not open already..they said your civil id is already registered with the different mobile phone…what will i do now,i need this app. ### 1/5 — تطبيق مو راضي يشتغل *2021-07-27, version 2.0.2* مفعله بلوتوث ومازال يطلبني اشغله مع اني مشغلته من حملته الحل؟😑 ### 1/5 — البرنامج فيه خلل!!!!!⛔️ *2021-07-01, version 2.0.2* يطلب مني التطبيق السماح بالوصول و تشغيل البلوتوث رغم انني سمحت بالوصول و شغلت البلوتوث … لكن هذي الرسالة لا تزال تظهر عند تشغيل التطبيق … بالاضافة الى ان التطبيق مو راضي يصورني😅 اكثر من مرة احاول شلت و ركبته مره ثانية .. بس ما في فايدة برجاء اصلاح هذه الاعطال حتى لا تتم محاسبتنا بسبب خلل في التطبيق ### 1/5 — الرجاء مراعاة اوقات الاتصال بلاش قلة ادب ! *2021-05-08, version 2.0.2* يعني تعبان واتصالات كل شوي لوعتوا جبدي ! ### 1/5 — It’s a shame *2021-04-22, version 2.0.2* This application is pathetic, weak, flimsy and requires new write. In terms of functionality, it’s simply a geolocation app, food delivery app can do much better, in terms of content, the app has no bearing on the user data, for example , the quarantine period for all is 2 weeks irrespective of MOH directives to make it one week for those vaccinated, Besides the stats, which you can get elsewhere, this app doesn’t offer any benefits, way to go zain and CAIT ### 1/5 — No good *2021-04-01, version 2.0.2* After using the app I have found this app is only useful for the very healthy. Other than that you could die at your own home. This app does not fit all. Sometimes you may need hospitalization and waiting ten days your health going down. I understand the reason for the app but it doesn’t fit all. ### 1/5 — الابلكيشن ما يشتغل *2021-02-17, version 2.0.2* الابلكيشن ما يشتغل و ما يسمح لك بتغيير بيناتك و الدعم الفني ما يرد. ### 1/5 — بلشة *2021-02-11, version 2.0.2* حطيت رقم الموبايل تالي حطيت الرقم المدني وغلطت برقم ابي اصلحه مو راضي يقول رقم الموبايل لرقم بطاقة مدنية مختلف ضغطت على مساعدة يتصل ومحد يرد بس موسيقى وسوري وترد الموسيقى الغيت البرنامج ورديت حملته ماكو فايدة وماأدري شالحل بصراحة شي ينرفز وخصوصا اني لازم اتواصل معاهم ### 2/5 — مشكلة تحديد الموقع و العنوان المسجل *2021-01-29, version 2.0.2* اتمنى ربط خدمة الموقع مع تطبيق كويت فايندر ، حيث انه دقيق من حيث احداثيات الموقع مع العنوان المسجل للوحدة السكنية الذي هو مربوط مع الرقم الآلي ، حيث انه خرائط غوغل غير دقيق من حيث ربط احداثيات الموقع مع العنوان المسجل للوحدة السكنية ### 1/5 — App not working *2021-01-13, version 2.0.2* I am not able to use the SHLONIK App today, to check in. The App is frozen. I deleted the App, hoping to reinstall it, but it won’t. Today is my 3rd day of reporting (selfie). I entered Kuwait on 10 January. I reported every day, except today. I just hope the police will not show up at my door to arrest me, because I didn’t check in. The App is not working!!! ### 1/5 — No one attending calls *2020-12-18, version 2.0.2* Dear sir, I am changing my room from Fahaheel to Mangaf. I tried to call shlonik number 100 times. No one replying me. ### 1/5 — Rubbish! *2020-12-02, version 2.0.2* First time I used this everything worked fine. I have since left Kuwait and come back again and updated the app now I cannot access the page to check in. No support from helpline, when you ring it just plays music and says it is busy. ### 1/5 — التحقق بالوجه لا يعمل *2020-11-12, version 2.0.1* التحقق بالوجه لا يلتقط صورة و الدعم الفني لا احد يستجيب ### 1/5 — برنامج فاشل من .... *2020-11-12, version 2.0.1* برنامج فاشل.. ١- ما يشتغل عدل مع ابديت الايفون الآخير، اضطريت ابدل الموبايل. ٢- انتهاك لخصوصية المستخدم من بيانات و لوكيشن (تعارض مع خصوصية شركة أپل) . عدم فتح خاصية التتبع تعرضك للمساءلة القانونية. ٣- مزعج لدرجة كبيرة كل ساعتين يتطلب منك تسجيل دخول بالبرنامج Check in وتصوير الوجه. لا تفكر ترد راح يدزون لك مسج ثاني وبعدها مكالمة رد آلي و يدزون لك موظفين البيت والشرطة والجيش و الانتربول وتتحول المحكمة الدولية لانك ماصورت الوجه و كنت نــايـم ٤- ## Most critical reviews (10 lowest-rated) ### 1/5 — not working *2022-07-13, version 2.2* the app is not working anymore or do we need to see a doctor to open it .. ### 1/5 — Scam service by government *2022-03-13, version 2.2* REMOVE THIS STUPID SCAM APP ### 1/5 — الدعم الفني *2022-01-15, version 2.1.1* ادق على الدعم اافني صارلي يومين كله مشغول شلون عندي مشكله بالايام ### 1/5 — Passport login still not working *2022-01-12, version 2.1.1* Same issue everyone has been having for months and their customer service line does not work ### 1/5 — Login with Passport number is impossible *2022-01-02, version 2.1.1* I don’t have a Kuwaiti civil ID, and when I choose the option to login with my passport number, it says ‘Wrong Civil ID number’ and doesn’t go further. ### 1/5 — Passport logins do no work *2021-12-16, version 2.1.1* Same as the above issue, can’t login with passport number ### 1/5 — غير محترم *2021-10-22, version 2.1* التطبيق يراقبني وانا ماحب احد يتدخل بحياتي وين اروح ### 1/5 — Registration is not working *2021-10-21, version 2.1* For visitor the registration does not work even when all required fields are filled. Please fix it ### 1/5 — Something is wrong. Please fix *2021-10-10, version 2.1* I clicked that I don’t have a civil id. When I enter my passport number it says wrong civil id number. But I am entering it in the passport number area so can you fix this. ### 1/5 — فاشل *2021-09-03, version 2.0.2* فاشل بمعني الكلمه تيلفوني مسجل عليه جميع معاملات الخاصه لي والزوجه والاولاد ## Most praised reviews (10 highest-rated) ### 5/5 — reactivate shlonik app *2021-04-30, version 2.0.2* this apps reg with contact nomber ,in case contact nomber deactived ,then app not working? ### 5/5 — Thank you *2021-02-06, version 2.0.2* Thank you for the app its really thoughtful and responsive 👌🏼👌🏼 ### 5/5 — ‏شارع مقابل البهبهاني *2020-11-11, version 2.0.1* ‏شرق مقابل البهبهاني ### 5/5 — Nice new interface *2020-10-30, version 2.0* Nice new interface. The app does what is expected from it to do. Good home tracking while under quarantine. ### 5/5 — Corona *2020-08-27, version 1.0.5* الله يقويكم بصراحة خوش serves ### 5/5 — 👏🏻👏🏻👏🏻 *2020-05-18, version 1.0.3* Thank you for this service!! The hard work that is put into this app is amazing! The app needs a little bit of debugging but overall great app! ### 5/5 — ItsHaimn *2020-04-23, version 1.0.0* Helpful app this could help a lot of people in Kuwait 👍 ### 5/5 — Ahmed *2020-04-23, version 1.0.0* Helpful app thanks for your hard work ### 5/5 — فكرة رائعة *2020-04-19, version 1.0.0* لقد أعجبت بفكرة التطبيق التي تساعد من حد تفشي مرض كرونا. ### 5/5 — الرقم غير مسجل أو غير صحيح *2020-04-19, version 1.0.0* هل البرنامج يشمل كل المواطنين والمقيمين في دولة الكويت؟ أم محصور فقط على حالات معينة؟ في كل مره أدخل بياناتي، أستقبل رسالة بأن الرقم غير مسجل أو غير صحيح! أرجو التوضيح --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*