# ShockWiz — user reviews > 23 indexed App Store user reviews of ShockWiz by SRAM LLC, rated 3.50/5 from 19 ratings. - Source: https://appshunter.io/ios/app/shockwiz/id1134836462/reviews - App overview in markdown: https://appshunter.io/ios/app/shockwiz/id1134836462.md - Rating breakdown: 5★ 11 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 6 ## Newest reviews (3 of 23) ### 2/5 — App und ShockWiz funktionieren, aber… *2021-05-15* Die App sammelt mit ungerechtfertigt zu viele Personen bezogene Daten. Die Option das abzuschalten wird nicht angeboten! ### 2/5 — Profile werden nicht gespeichert *2020-10-25* Das Teil ist von seiner Performance für Hobbyfahrer absolut gut! Ein mega Nachteil ist, dass man die Profile nicht speichern kann! Deswegen nur 2 Punkte! Bei solch ein hohen Anschaffungspreis kann sowas nicht sein! Ich hoffe, das es ein Update geben wird! ### 2/5 — Einstellempfehlzngen zT falsch *2018-07-09* In Summe eigentlich gelungene Anwendung. Jedoch ist zumindest die Anzeige für den Luftdruck falsch (statt laut App Druck erhöhen muss man Druck reduzieren): das kostet Vertrauen in die anderen Parameter und ich muss nun doch zu viel experimentieren, obwohl ich mir das sparen wollte. Dazu ist das Gerät, auf dem die App aufbaut, zu teuer! ## Most critical reviews (10 lowest-rated) ### 1/5 — No Connection *2024-04-14* Will not connect in app, have confirmed in Bluetooth menu that shockwiz is connected. Taking this back today, lost a customer (and surely many more) until the app actually works. ### 1/5 — Doesn't Work *2023-09-22* Not sure what's up with the app, but it will not connect or even recognize my shocks. Second time trying to download the app, and it will not work ### 1/5 — App crashes every time I try to connect! *2020-01-25* This app is great the one time I was able to connect. Ow every time I try to connect it crashes immediately, Making the $300+ device absolutely useless. Please fix this app!!!!!! **Developer response:** The bug related to app crashes on device connect has been addressed in Version 9.0.0. Apologies for your less then stellar experience ### 1/5 — Can not connect to ShockWiz as App crashes *2020-01-23, version 8.0.0* Not a review of how this app works, because it doesn’t work. Impossible to connect to a device because as soon as you try to connect through the app it crashes. ### 1/5 — Crashes *2020-01-20* App crashes on ios 11 when trying to connect to the shockwiz **Developer response:** The bug related to app crashes on device connect has been addressed in Version 9.0.0. Apologies for your less then stellar experience ### 1/5 — Crashes, won’t connect *2020-01-05* App keeps crashing whenever I try to connect to the shockwiz. iPhone 11, both phone and shockwiz up to date. Looks like the app hasn’t been updated for a long time? Please fix this issue before I have to return it. **Developer response:** The bug related to app crashes on device connect has been addressed in Version 9.0.0. Apologies for your less then stellar experience ### 1/5 — Was great but it’s wiped all past data *2019-08-25, version 8.0.0* No idea what’s happened all data logged and saved is now gone, attempted to login but no joy still waiting for a password reset ### 2/5 — Doesn’t really help *2024-06-10* Wish it had a travel used graph. Pretty useless unless you have the fox suspension with four way adjustment ### 2/5 — The suggestions can be interpreted two ways *2024-03-25* The suggestions are unclear. For example, when the indicator is yellow or red, on the side of the bar graph that says “Remove air” does that mean removing air is recommended or should air be added to move the indicator toward the “Add air” side of the bar graph? There is no explicit explanation in the manual, instruction videos, or in the app. Second issue; the app does not properly persist profiles. I have saved several profiles over the last few days, and they appear to remain (even through killing and relaunching the app) but then hours later are no longer visible on the profiles page. I’m forced to take screenshots, but that is so clunky. Third, the app has a lot of bugs, for example parts of the UI will go missing if the app gets backgrounded on certain screens. I don’t think it’s a native app, but something written once for both Android and iOS in Xamarin or something similar. Forth, the UX needs a redesign. The use of sub tab bars is inconsistent with Apple’s guidelines, it’s confusing! Go to the profiles tab and then tap on a profile, a nee tab bar shows up. That’s not a good mobile app design. Please don’t swap the tab bar like that. ### 2/5 — Great Potenital, but Application has issues. *2022-11-24, version 9.2.3* When the application works, its great. 1. Unable to see and load profiles without network connection. 2. Home page does not show which profile is loaded, after loading profile. So, if you have multiple proiles with differnt bikes and or fork and rear suspension...good luck. 3. Suggestion provide recomendations outside of the shock capability after loading profile. 4. Results Snapshot DO NOT WORK after loading profile. 5. Unable to determine how much riding is required to obtain 99% confidence in recomedations. Sometimes, I ride an hour with not being able to surpase 50% concifendence. Sometimes, I ride 20 minutes and obtain 99% confidence. It appears to be buggy at times. ## Most praised reviews (10 highest-rated) ### 5/5 — Worth it. *2026-03-03* There is a learning curve - It will take more than one ride to figure it out, so don’t be in a rush. It isn’t that easy to setup. However, does take the guesswork out of suspension settings. From XC to enduro this tool has enabled the greatest benefit in my riding ability and enjoyment, other than personal fitness. More than a set and forget. As I progress through the season, my spring settings evolve as I can apply more force through my bikes. ### 5/5 — Optimal für Unerfahrene und Unsichere *2023-07-02* Mittlerweile habe ich die Einstellungen auch ohne Shock Wiz recht gut im Griff. Aber hierzu war das Teil eine super Hilfe. Mittlerweile bestätigt es mein Gefühl in der Regel. Aber gerade auch zur Einstellung und Einschätzung von Kinderbikes top! Tipp: kauft euch das Shock Wiz in einer Gruppe. Dann zahlt jeder 50 Euro und man tauscht per Doodle Kalender. Reicht völlig. ### 5/5 — App funktioniert super! *2021-04-29* Wie der Titel schon sagt, funktioniert die App einwandfrei. Inzwischen gibt es auch Profile die man sich nach Belieben anlegen kann. Das ist sehr praktisch. Ich Verbindung zum ShockWiz funktioniert ebenfalls einwandfrei. Die Menüs sind gut strukturiert und, zumindest für mich, Intuitiv bedienbar. Etwas eindeutiges zu bemängeln gibt es jedoch! Die deutsche Übersetzung sollte nochmal überarbeitet werden. ### 5/5 — Alles Top *2020-04-25* Funktioniert tadellos.... würde mich freuen, wenn man zB einen Gabeltyp bzw. die vorhandene Einstellmöglichkeiten auswählen könnte. ### 5/5 — New update fixed my IOS 11 connection problem *2020-02-06* Thank you for updating the app! **Developer response:** The bug related to app crashes on device connect has been addressed in Version 9.0.0. Apologies for your less then stellar experience ### 5/5 — Great once you get used to it *2018-09-07, version 8.0.0* The app works well once you have watched the videos for the device and had a little play. ### 5/5 — It's like having a pro mechanic in your pocket *2017-09-16, version 5.0.0* This is a great app with a lot of attention paid to the user experience, with its clean and easily accessible layout. It would even better if it was accompanied with a watch app for those days you want to leave your phone at home yet still be informed about your Shockwiz, hopefully this is on its way. Update: Tip: Ensure that you setup a profile in the app for each shock on all your bikes, this way you can return to where you left off in previous session after removing the ShockWiz. Tip: Riding down steps really helps to collect data for the ShockWiz to process. ### 5/5 — Great device *2016-10-22* Great device ### 4/5 — Please update *2019-06-20, version 8.0.0* It’s really good when it works nice little tool to have Needs an update app keep shutting down when trying to connect to device on iPhone Can’t use the device until this is fixed same on multiple devices as well ### 3/5 — Recent update problem *2020-02-02, version 9.0.0* The recent update has stopped the detections from opening up the explanation. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*