# Shohoz App — user reviews

> 136 indexed App Store user reviews of Shohoz App by Shohoz.com, rated 3.10/5 from 624 ratings.

- Source: https://appshunter.io/ios/app/shohoz-app/id1354321445/reviews
- App overview in markdown: https://appshunter.io/ios/app/shohoz-app/id1354321445.md
- Rating breakdown: 5★ 258 · 4★ 49 · 3★ 46 · 2★ 41 · 1★ 230

## What do users think of Shohoz App?

Overall sentiment: negative

**Pros**

- 🚀 Good service
- 🚀 Fast delivery
- 👍 Great app
- 👍 Excellent service quality
- 👍 Very easy to use app
- 👍 Reliable service

**Cons**

- 🐛 Buggy app
- 🐛 Crashes frequently
- 🐛 Unstable app
- 🐛 Unresponsive app
- 🐛 Compatibility issues
- 🔥 Terrible service
- 🔥 Poor customer service
- 🔥 Fraudulent activities
- 🔥 Scamming users
- 🔥 Extremely poor service

**Commonly reported bugs**

- App crashes on launch
- Login/registration issues
- Coupon code not working
- Incorrect fare calculation
- Delivery time issues
- Unreliable ride booking

**Most requested features**

- Add more travel companies
- Introduce review system for restaurants
- Improve UI and user experience
- Fix bugs and stability issues
- Expand service coverage area

## Newest reviews (19 of 136)

### 1/5 — Worst Service

*2023-09-24, version 4.0.4*

I faced worst service of Shohoj and Saudia together.  If you want to purchase problem/issue, buy ticket via Shohoj.com.

### 1/5 — No user friendly

*2023-05-08, version 4.0.4*

Search in app not in browser. This will help you ux and do good in the long run.

### 1/5 — Process button issues

*2023-02-08, version 4.0.4*

Plz switch the confirmation button process and cancel

### 1/5 — Scam

*2022-07-23, version 4.0.4*

They are doing scam in Bangladesh railway

### 1/5 — Worst

*2022-07-20, version 4.0.4*

Uninstalling because of their railway scam. Simply ridiculous.

### 2/5 — Add more travel companies.

*2022-02-21*

More companies for bus tickets such as - Green line Paribahan, Shohagh Paribahan, Desh Travels, Soudia, Paharika, Purabi Paribahan, Purbani Paribahan etc should be added. There are no options to buy ticket for saint martin. Many more destinations & travel companies should be added as soon as possible.

**Developer response:** Ishmam Amir Sir, we apologize for your inconvenience. Kindly share us your experience with your registered mobile number at our official Facebook Page inbox (m.me/Shohoz), or you can also send us an email at info@shohoz.com with mail subject "Play store/App Store” so that we can take corrective action. Thanks, stay connected with Shohoz.

### 2/5 — Broke heart

*2022-01-23, version 4.0.2*

They removed their food delivery facilities so I’m hurt!

### 1/5 — Stupid activities

*2021-10-28, version 3.5.0*

Accepts orders! Takes bkash payment and tells after 1 hour that delivery is not possible! 

And returns the money after 3/4 days! 
They did this 3 times! I thought they had technical issues first! But when they did this 3rd time! I had to face trouble and got embarrassed in front of my guest! 

Stupid management! You should stop your activities! As you can’t handle your company! And make trouble for customers! Just uninstalled your app.

### 1/5 — Worst service ever

*2021-10-10, version 3.4.1*

I’ve order my food from the munch station at 6.23pm it arrives at 9pm

### 2/5 — Frustrated with Shurovi launch seat selection

*2021-09-24*

I am very very frustrated that shohoz choose the worst in Barisal Dhaka lauch route, specifically in Shurovi launch. I’ll not buy anymore launch ticket from shohoz. Manami online booking or joljatra is much better than shohoz.

**Developer response:** Sir, we apologize for your inconvenience. Kindly share us your experience with your registered mobile number at our official Facebook Page inbox (m.me/Shohoz), or you can also send us an email at reports@shohoz.com with mail subject "Play store/App Store” so that we can take corrective action. Thanks, stay connected with Shohoz.

### 1/5 — Timeliness is the worst !

*2021-09-17, version 3.4.1*

I ordered food from chillox at 1:12 this thing arrived at 2:04 !

### 1/5 — Very bad experience

*2021-09-10, version 3.4.1*

SHOHOZ food service is very bad. They derived food but they takes lots of time. I order food by them they delivered my food like 1h 40mnt letter. And this is not the first time every time they do this . I call customer care sometimes they answer some time they don’t. If it’s just happens 1 or 2 times I don’t get get mad .They just always do this. They don’t value your time.Just Ignore SHOHOZ. Personal experience.

### 1/5 — Never order from them again

*2021-07-04, version 3.4.1*

The worst app ever run by the most incompetent people. If you want to order food then look for alternatives.

### 1/5 — Poor

*2021-07-03, version 3.4.1*

Dumbest of all

### 1/5 — Update ruined the app

*2021-05-10, version 3.4.0*

The recent update has made the app super slow and inconvenient to use.

### 1/5 — Total mass

*2021-04-18, version 3.3.4*

No promo code works after updated to web based app. You tag the food as new but it’s worse than before. New version bring new facilities but you remove old facilities ie coupons no longer saved in app & previous order no more. 
useless Pop up and SMS for discount should be removed as it’s not working. It’s also exploring customer.

### 1/5 — The new release ruined the app.

*2021-04-06, version 3.3.4*

The previous versions were much better than the new one.

### 1/5 — Worst food delivery app

*2021-04-03, version 3.3.4*

Worst food delivery app

### 1/5 — Need much improvement and professionalism in Food Delivery

*2021-04-01, version 3.3.4*

1. The UI is not friendly. Difficult to roam around and find desired restaurant. 
2. The updates are not useful, there are bugs in the app. Often shows faulty information. 
3. Food mans are not well-prepared. Often damages the food on the way. 
4. Payment system is not user friendly. 
5. No feedback or review system introduced yet. 
Highly disappointed.

## Most critical reviews (10 lowest-rated)

### 1/5 — Israt Jahan

*2026-04-23, version 7.11.0*

Zero customer service most hedious app

### 1/5 — Worst

*2026-03-09, version 7.10.0*

Worst apps ever

### 1/5 — Fraud Alert

*2026-02-15, version 7.08.0*

আমি ১৪/০২/২৬ এ একটি টিকিট কেটেছিলাম,ওইটা ১৫ তারিখ যাওয়ার কথা ছিলো।যাওয়ার আগে একজন কল করে বলে যে আমার টিকিট ক্যেন্সেল করে দিসে।পরে শহজ ওই টাকা টা আর রিফান্ড করে নাই।আমার টাকা টা মেরে দিসে এরা।বাস কোম্পানির নাম কেটিসী হানিফ।।এরা প্রাতারক।

### 1/5 — Scammers’ Paradise

*2025-12-08, version 7.04.0*

People associated with this app are the biggest scammers in Bangladesh. They hoard Bangladesh Railway tickets illegally so that they can sell them at higher prices. 
Normal people can’t even get to purchase Rail tickets through apps because of these fraudsters.

### 1/5 — Bad

*2025-11-13, version 7.04.0*

অত্যন্ত বাজে একটা সফটওয়্যার সিস্টেমগুলো অত্যন্ত বাজে

### 1/5 — Good initiative but Worst aps

*2025-10-02, version 7.01.0*

Whoever the developers behind this aps just ruining this good business. This app got hundreds of issues and purchasing one ticket by overcoming these challenges is like winning  a war. I don’t who are the owners of this business!  I would suggest you to purchase one ticket every day using this aps to understand how inefficient your developers are. Totally frustrating!

### 1/5 — Scam

*2025-08-29, version 6.97.0*

They are mainly scammer.. specially for train ticket

### 1/5 — Bugs

*2025-08-10, version 6.92.0*

Bus tickets show no options for any dates after selecting from/to cities, whereas hundreds of options through the website. Something isn’t integrating and this app isn’t being developed. Attention developers. Non functioning app. The only function that works is logging in via phone number but cannot purchase any tickets.

### 1/5 — Total Devasting Service

*2025-01-10, version 6.19.0*

No syncronization with bus operators. Fraud.

### 1/5 — Poor technical support

*2024-11-30, version 6.17.0*

Discount offering but not applicable due to technical error! How funny!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Bestty

*2025-09-09, version 6.99.0*

Best

### 5/5 — Good

*2021-03-10, version 3.3.2*

Good service and App

### 5/5 — Great service

*2020-07-23, version 2.8.0*

They are really doing great

### 5/5 — Amazing

*2020-07-19, version 2.8.0*

Simply great

### 5/5 — Always good

*2020-06-19*

The app and the people are really doing better job than competitors. Non of the service men (foodman) ever disappoints. They always make ways to serve even today they provided an impossible food delivery. I hope they (foodman) get a proper pay from Shohoz. Jazakallah

**Developer response:** Dear faisalimtiaz22, thanks for the note of appreciation. This means a lot to us. Stay connected with Shohoz.

### 5/5 — Very easy to use app, reliable and good service

*2020-06-06*

The Shohoz app is very easy to use. Their service is also excellent and got my delivery on time.

**Developer response:** Dear Concern, thanks for the note of appreciation. This means a lot to us. Stay connected with Shohoz.

### 5/5 — Good and fast service

*2020-04-11, version 2.7.4*

Ordered groceries in the Covid-19 situation and hot the delivery within 1 hours only! Really good service!

### 5/5 — App review

*2020-01-09, version 2.7.1*

Excellent

### 5/5 — Number 1 Super App from Bangladesh

*2019-12-31*

Very good user experience and excellent service quality. Highly recommend super app for Bangladesh.

**Developer response:** Dear sidmuhai231, 

Thanks for the appreciation. This means a lot to us.

Thanks,
Stay Connected with Shohoz.

### 5/5 — Good app, but hoping for more features

*2019-11-12, version 2.6.2*

Love the experience and offers so far - but hope Shohoz increases riders and food delivery agents. Also hoping for some unique features in the super app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
