# Shoot 360 — user reviews

> 40 indexed App Store user reviews of Shoot 360 by Shoot 360, Inc., rated 3.60/5 from 101 ratings.

- Source: https://appshunter.io/ios/app/shoot-360/id1177068011/reviews
- App overview in markdown: https://appshunter.io/ios/app/shoot-360/id1177068011.md
- Rating breakdown: 5★ 59 · 4★ 3 · 3★ 5 · 2★ 4 · 1★ 30

## Newest reviews (13 of 40)

### 1/5 — It takes forever to load

*2024-05-18*

It takes forever to load, I have to sit there for like 2 minutes straight just to load in, it takes in extra 2 minutes to load into the booking page, then another 2 minutes to have it load for it to schedule. Whenever I try to cancel an appointment, it loads for so long that it doesn’t let me cancel it.

### 1/5 — Can’t login after latest update May 14th-15th 2024

*2024-05-17, version 3.0.1*

Once credentials are entered it says session expired immediately. Major bug fixes needed for this update! Horrible update

### 1/5 — If could give 0 stars I would

*2024-05-15, version 3.0.1*

Can’t even get into the app. What a waste

### 1/5 — Broken

*2024-05-15, version 3.0.1*

Doesn’t work don’t buy

### 1/5 — Horrible

*2024-05-14*

Just DL Newest version and can’t get in. This app / program has been nothing but a headache. There are not enough time slots. I have to wake up at midnight to get into the app and attempt to secure a spot. Servers are slow. Its a mess. We are a Ultimate Fieldhouse member.

### 2/5 — App no longer works with update

*2024-05-14*

We have been members for about 2 weeks and they just sent an update out and we can no longer use the app at all. Cannot schedule a thing unfortunately and my son is dying to play. Very frustrating.

### 1/5 — Unable to access new app

*2024-05-14, version 3.0.1*

I am stuck in a loop when I enter my location, username and password and get redirected right back to the same spot. Cannot log into the updated app- but I can still access via web browser. I updated my password when logging into the updated app as well. Help.

### 1/5 — Needs a lot of work

*2024-04-11*

Biggest frustration is the Mindbody integration for booking classes. Once you book, there is no way to check later and see what you booked. You can’t search multiple dates at a time to look for events, classes or a specific time slot. 

Design wise, the red, black, white color scheme is really awful visually. Everything looks the same. Scrolling through the workouts, there is nothing visually separating the different classes other than the words.

### 2/5 — Can’t add siblings

*2023-12-31*

This app is complete, fun an easy to use, however if you have two memberships then that’s an issue because you can only have one player in the app. Apparently it’s a glitch, but no one at Shoot 360is replying me or the training facility.

### 2/5 — Login info never saved!

*2023-08-22*

App is just alright. Biggest problem is it never saves login information. Every time you open the app you have to enter your email address and password. I wish it would just pre-populate the login fields or better yet, use FaceID to authenticate. 2 stars for this basic issue.

### 1/5 — Slow

*2023-05-30*

Scheduling screen takes forever to load.

### 1/5 — Crashes every time I open it

*2023-02-14, version 2.1.6*

Have to login online to schedule. The will not open or let me login

### 1/5 — Can’t get into app

*2023-01-05, version 2.1.5*

Every time I try to log in it says error I can’t even get into the app

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t even book

*2025-10-05*

Shows 6spots available for multiple times and I select alll different times, it says “service not available” what a joke. When I call them, no one answers the phone!!!!! Can’t even reach them to give them my business!

### 1/5 — Can’t book a workout

*2025-07-17*

The app is terrible. I can’t book a single workout. Everytime I try to book something it says “Sorry, No services are available for purchase” even though  I can see how many slots there are. I seen other people in the reviews having the same problem before I made this review

### 1/5 — Useless

*2025-06-07, version 3.0.10*

This app never works.

### 1/5 — Multiple kids account are not showing up.

*2025-02-13*

I cannot switch to my second child’s account on this app. It only shows one child.

### 1/5 — Unable to Book Without Membership Renewal on the 1st

*2024-11-04*

This policy feels unfair. I don’t understand why it’s set up this way. I registered my membership on the 8th last month, but now I can’t make any reservations from the 1st to the 7th unless I renew my membership on the 1st. While phone reservations are possible, the lines only open at 2 pm each day, meaning I often miss the slots I want. It’s disappointing.

### 1/5 — Great place - bAD app!

*2024-06-03*

Love 360 facility and what it offers . Been members for 2 years . But ....the app is so bad . It bugs out and won't let you book. And it won't let you chance locations . Every "update" makes the app worse than before . Now you can only see the last workout , or the previous  week/month. You can't scroll back and see 3 workouts ago. They need a new developer this thing is trash!!!

### 1/5 — Not working. But Not surprised

*2024-05-30, version 3.0.1*

Your app is not working. Cant load data from todays practice session. Please hire someone who knows what they are doing

### 1/5 — Awful app

*2024-05-22, version 3.0.1*

I have to redownload the app every time I want to book this app is awful FIND NEW DEVELOPERS

### 1/5 — App doesn't work

*2024-05-20*

This app is awful!  You cannot log in... if you reinstall the app it will work one time. Doesn't allow you to modify scheduled workouts or set up personal training, very disappointing!

### 1/5 — App developers

*2024-05-20*

The people who developed this app are from Bolivia. How do I know? Because it makes zero sense. I feel like the app gets worse with every up date. The app also is failing in certain areas and makes you log back in. Please hire experienced developers. Especially people with experience in basketball apps

## Most praised reviews (10 highest-rated)

### 5/5 — I love shoot360

*2026-07-25*

Shoot360 is very fun to go to and work on your basktball skills all of the coaches are very helpful the music is good too I always enjoy coming and you get a lot better at your game!

### 5/5 — Love the app

*2026-01-30*

The app makes it so easy to book workouts, personal trainings, and classes. Even if you don’t have a membership!

### 5/5 — App

*2023-12-15, version 2.2.5*

Nice app very easy to use

### 5/5 — Amazing facility

*2023-06-27*

The facility is amazing, although the app won’t update to the current day sometimes when I’m trying to look at my stats.

### 5/5 — 5 stars

*2017-02-01, version 1.0*

Been here since 2012

### 4/5 — location

*2023-06-04*

the ability to change locations has been removed. this feature was made available to premium membership; ability to schedule at the other locations. what happened here? did they remove this feature ?

### 3/5 — Annoyed

*2026-06-30, version 3.0.17*

The App doesn’t always work😩

### 3/5 — Cannot choose different locations for workouts

*2023-04-22*

The app was working quite well till the recent update. We cannot choose different locations each time we schedule our kid’s workout sessions. If we choose the home court in Garden Grove, all our previously scheduled appointments in Irvine switched to GG. At the time signing the contract, it says we can come to any locations. The app update took away that option. Due to work schedule, half of our scheduled workouts are in Irvine to be close to work. With this issue, my kid can only go to a few sessions. Please fix the issue asap.

### 3/5 — Good app but needs some improvements

*2022-11-19*

1. I’ve noticed that in the gym the map is correct and recognizes 3-pt shots, but in the app it calls them 2-or shots.

2. Feature request for when you click on a section of the court where you shot, this should filter all of the statistics at the top based on only those shots

### 3/5 — app is outdated

*2022-04-01*

looks like it from 2010. should remove the $10 notice, we don't need to see it everyday. put an option that says "don't show again." also needs ability to book an hour of shooting. no one is ever in my gym in the morning, so i always tell them to set the timer for an hour. if it was rush hour or kids were out of school, then i could understand limiting to 30 minutes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
