# Shop 'n Learn Smart Checkout — user reviews

> 71 indexed App Store user reviews of Shop 'n Learn Smart Checkout by MGAE, rated 2.20/5 from 102 ratings.

- Source: https://appshunter.io/ios/app/shop-n-learn-smart-checkout/id1380795105/reviews
- App overview in markdown: https://appshunter.io/ios/app/shop-n-learn-smart-checkout/id1380795105.md
- Rating breakdown: 5★ 20 · 4★ 6 · 3★ 7 · 2★ 10 · 1★ 59

## What do users think of Shop 'n Learn Smart Checkout?

Overall sentiment: negative

**Pros**

- 💡 Educational and interactive play
- 🌟 Kids love the toy and app
- 👍 Potential for great fun

**Cons**

- 🔇 No sound issues
- ❌ Connection problems
- 🧩 Missing or incorrect items
- 💸 Overpriced for functionality
- ⏳ Long-standing unresolved issues

**Commonly reported bugs**

- No sound on app
- App won't connect to devices
- Firmware update stuck
- Food scanner intermittent
- Band stopped working
- App takes away sound from unit
- Speed scanner not working
- Sensor stopped picking up toys
- Belt not moving
- App won't open (math verification issue)
- Sound works on iPhone but not iPad
- Add-on food packs not recognized
- Expansion accessories not recognized
- App doesn't work on first gen iPad mini

**Most requested features**

- Add orange to app inventory
- Remove lemon from app inventory
- Allow removal of lost items
- Provide instructions for unlocking songs
- Fix add-on pack recognition
- Add French language support

## Newest reviews (18 of 71)

### 2/5 — Same like other reviewers

*2023-07-28, version 1.0.4*

I wish you cold remove items since kid lost a couple of them now are the games useless ( on top the food scanner works just when ever and the band stoped working it’s just a overpriced product working half of the time

### 1/5 — Sound doesn't work

*2021-08-18, version 1.0.4*

Sound doesn't work in my iPad. Please fix it.

### 1/5 — App won’t connect

*2021-05-02, version 1.0.4*

The app just doesn’t connect anymore, had the toy 3 years and the app hasn’t worked. Can anyone help?

### 1/5 — Use for updates only

*2021-03-22, version 1.0.4*

This app makes the sound turn off on the scanner and then kids don’t understand what to do. We did use it for a firmware update, which was helpful, but now it has been deleted.

### 1/5 — App is terrible

*2021-01-21, version 1.0.4*

My son got this for Christmas 2019 and the app had no sound. Here we are January 2021 and still no sound on the app. Basically makes it useless since you can’t play some games in it without hearing what’s being said.

### 1/5 — Disappointing app

*2021-01-09, version 1.0.4*

When the app is in use there is no sound.  You can see the carrot talking but no sound.  I have updated firmware, updated my iPad iOS, updated the app, disconnected all other Bluetooth devices and still no sound.  If I use another app I have sound.  Very disappointing and no response back from little tikes.

### 1/5 — Worst toy ever

*2021-01-08, version 1.0.4*

First of all it takes along time to connect to the Bluetooth and then when it finally connects my son is only able to get about one or two items to scan.  This was a waste of $160 dollars.

### 1/5 — Absolutely no sound

*2020-12-27, version 1.0.4*

Seems like it would be great fun.  But there is no sound. I have disconnected and reconnected multiple times and the sound will not work whatsoever. It’s really upsetting because my daughter sees the screen on the box of the product and wants to play music and the games they are playing in the picture but she can’t because there’s no sound. Please advise. If the sound worked it would probably be 5 stars!

### 1/5 — Won’t even put itself in french

*2020-11-08, version 1.0.4*

No matter what I do, it won’t play in french. I know how to turn my Smart Checkout in french but it won’t do the change ! Changed the batteries, updated the app, done everything... still nothing works. Don’t know if it’s the app that is bad or the game. Very unhappy

### 2/5 — Sound

*2020-10-27, version 1.0.4*

Sound does not work on our iPad for this app or the cook n learn kitchen as well

### 1/5 — The sound stopped working

*2020-10-12, version 1.0.4*

The toy itself is great, but the app is garbage! The app has no sound anymore. I have restarted it, deleted and readded, checked every Bluetooth speaker it might be connected to. And nothing.

### 1/5 — No sound :(

*2020-07-14, version 1.0.4*

No sound , even updated

### 1/5 — Unsatisfied

*2020-06-30, version 1.0.4*

I purchased the toy for Christmas 2019. It is now May 2020 and the app does not have sound. My son stopped playing with it because the batteries would die really fast. So I am not sure when the sound stopped working. I wish I would have known this sooner, I would have purchased another kitchen without technology.

### 2/5 — Sound no longer working

*2020-06-10, version 1.0.4*

This was a brilliant app! Bought the smart checkout for my son for Christmas, a few weeks back the sound stopped working. I have updated the app to the newest version along with deleting and re downloading the app and the sound still doesn’t work. It’s such a shame as the app was brilliant and I have a disappointed little boy as he loved the app.

### 1/5 — No sound

*2020-05-20, version 1.0.4*

There’s no sound on the app anymore, even after un- and reinstall. The songs were absolutely horrible, so I guess it’s not that big of a loss.

### 2/5 — Not working

*2020-04-18, version 1.0.4*

Speed scanner doesn’t work

### 1/5 — The sound doesn’t work

*2020-03-21, version 1.0.4*

So sad the sound does not work on this app it would be fun but we can’t hear anything 
😢

### 2/5 — Improvements could be made

*2020-02-09, version 1.0.4*

I am more disappointed with the toy than the app. After a few months of use the sensor stopped picking up the toys so it no longer names the food and the belt doesn’t move. It still counts money at least.  Updating the app didn’t fix the issues, I’m sure the sensor just went bad. 
I wish you could remove food items when one is lost so you can still play the games like speed scanner.

## Most critical reviews (10 lowest-rated)

### 1/5 — No audio on app!

*2024-05-30, version 1.0.4*

I have seen other reviewers mentioning no sound. I just noticed this issue a few weeks ago after the sound was working for me for months. What’s going on?

### 1/5 — Won’t Connect

*2024-04-08, version 1.0.4*

Tried three different devices and will not connect with any of the devices.

### 1/5 — Little Tike shop n learn

*2023-07-29, version 1.0.4*

App asks for a Lemon in some of its interactive games but can’t find a “Lemon” existing amongst any online sales etc so will never be able to play those games 
Terrible support for app

### 1/5 — The sound doesn’t work

*2023-07-05, version 1.0.4*

There is no sound from the app. Tried it on a couple of devices and same thing. Volume is up on phone but no sound.

### 1/5 — No audio

*2022-12-24, version 1.0.4*

Cannot get Audio to work

### 1/5 — Firmware will not update

*2022-12-24, version 1.0.4*

Don’t waste your time. Box the thing back up now and get your money back. Setting the check out for Christmas morning, and the belt doesn’t work right out the box. Trying to update the firmware like the instructions tell you to, but the app has been stuck in “checking for update” for 45 minutes. Complete junk.

### 1/5 — There is no sound when using the app.

*2021-12-27, version 1.0.4*

The reason we purchased this toy was because of the app/toy interaction. I have followed all of the instructions to a tee and still no sound, which makes the app useless.

### 1/5 — No sound

*2021-12-26, version 1.0.4*

App seems like a great addition but there is no sound. It also takes away the sound from the machine if the app is connected. Frustrating because I now see the reviews after I purchased and it looks like this has been a problem for years that is still unsolved.

### 1/5 — No sound

*2021-12-26, version 1.0.4*

Why is there no sound?? My son is so disappointed

### 1/5 — Won’t connect

*2021-11-11, version 1.0.4*

It won’t connect to the ipad couldn’t use it. Wood never buy anything like this from this company again because they don’t know how to fix it.

## Most praised reviews (10 highest-rated)

### 5/5 — Great Learning App

*2020-08-02, version 1.0.4*

My 4 year old LOVES it. It’s a great way for her to learn and play. Definitely recommend!

### 5/5 — Awesomeness

*2019-05-11, version 1.0.2*

The app plus the toy are probably the coolest thing I’ve ever gotten my kids — I never expected the toy to be so interactive and educational (using an iPad). 5 stars to little tikes !!

### 5/5 — Add on packs work now!

*2019-04-21, version 1.0.2*

Update:  The latest update fixed the add on packs, they’re recognized now.  The kids love the checkout, the app works well, and the songs and games are providing enjoyment for the preschoolers! 

Old review:  The additional add on sets you can buy don’t work with the app.  You’re supposed to be able to scan an item to make the add on food items available in the app games, and unlock songs.  They’ve been selling the add on packs for a while, but the app still doesn’t recognize them.  

This would be a real nice toy/app, my toddlers love it.  But come on, you’re selling the add ons, update your app.  That should have been done before you sold them.  Hire a software engineer or something, this isn’t rocket surgery.

### 5/5 — No Sound

*2018-12-27*

The Sound does not work on our iPad even after updating. So there is no use of it. It only works on our iPhones.

**Developer response:** Hi there, could you please contact us directly at onlinedev@mgae.com so that we may better help troubleshoot and resolve this issue? Thank you!

### 5/5 — Sound

*2018-11-24, version 1.0.0*

This would be a great app if the sound would work. Frustrating when you pay all that money for then product but the app doesn’t give out any sound

### 4/5 — No sound

*2020-01-17, version 1.0.4*

The app no longer has sound. Tried reinstalling and restarting nothing works.    2020 January.  Was in contact with the online support, and the issue appears to be fixed.  Great assistance

### 4/5 — Sound

*2019-12-22, version 1.0.3*

The sound is not working on our iPad only on the phone.

### 3/5 — App doesn’t sync with some of fruits/veggies

*2020-06-01, version 1.0.4*

This is a great toy don’t get me wrong but a little confused why the app shows I should have a lemon when the toy set came with an orange, that never gets used.  So my kid has to skip over it each time and doesn’t understand.  Please remove the lemon and add the orange to a future update please. Am I the only one?

### 3/5 — Help volume not working on iPad with this app

*2019-07-06, version 1.0.3*

Volume HAS STOPPED working.  Tried everything adjusting volume control, did update. Help. Kids love to play this but can’t hear the directions anymore

### 3/5 — Question

*2019-05-22, version 1.0.2*

We love this toy with the app, but the support is lacking. How do you unlock the songs??

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
