# Shop Titans: Fantasy Crafting — user reviews > 1,574 indexed App Store user reviews of Shop Titans by Kabam Games, Inc., rated 4.70/5 from 46,885 ratings. - Source: https://appshunter.io/ios/app/shop-titans-fantasy-crafting/id1361253233/reviews - App overview in markdown: https://appshunter.io/ios/app/shop-titans-fantasy-crafting/id1361253233.md - Rating breakdown: 5★ 38,479 · 4★ 5,194 · 3★ 1,506 · 2★ 515 · 1★ 1,191 ## What do users think of Shop Titans? Overall sentiment: mixed **Pros** - 🚀 Ad-free game - 👍 Relaxing and enjoyable gameplay - 👍 Frequent updates and events - 👍 Helpful and responsive customer service - 👍 Customizable shop and characters **Cons** - 💰 Expensive in-app purchases and subscriptions - 🐛 Frequent crashes and bugs - 🔨 Slow progression without paying - 👥 Difficulty finding active guilds - 🔨 Tedious item crafting and repair process **Commonly reported bugs** - Account data loss or reset after updates - Marketplace issues with item pricing and availability - Disconnections and server sync problems - Crafting and quest progress not tracking properly **Most requested features** - Ability to close shop and restock without customers - More decoration options for shop customization - Improved guild management and communication tools - Faster progression for non-paying players - Ability to reset or start over the game ## Newest reviews (11 of 1,574) ### 4/5 — OG *2026-08-31, version 26.8.1* Used to play this game a lot but lost my account two times so I quit but I’m back I’m liking it but I feel like things have changed. ### 3/5 — DLC Heavy *2026-08-13, version 26.8.0* The game has progressed so far beyond its original offering, that it’ll cost newcomers almost as much as two AAA games to have access to the newer content as well as the needed QOL dlc packs. ### 4/5 — Tr *2026-08-07, version 26.7.0* I had this game on my 1st iPad been looking for it for a very long time, good game. ### 3/5 — Fun *2026-08-01, version 26.7.0* Spoon and has very good potential needs more group play and less hey buy buy buy this rather then food for your kids since we charge crazy prices for ingame items. But over all it’s fun. Just which greed wasn’t ramp it. They need to understand it will stop. It is out of hand ### 4/5 — Great game *2026-07-25, version 26.7.0* Great game but it crashes a lot. ### 3/5 — Great Game but Greedy Devs *2026-07-19, version 26.7.0* The game is fantastic and easy to navigate. However, the greed is insane… the added shop packs cost anywhere from $10 to $30 to add the premium shops (per shop). Despite however long ago this game came out there is never any deals or price reductions. F2p players are caught staring at a paywall of amazing items they will never have access to unless they want to fork out serious $$$. Still highly recommend playing! Devs should be discounting older premium packs when they implement new ones. ### 5/5 — 10/10 game *2026-06-26, version 26.6.0* use to play this game 3+ years ago, recently got back into it from an ad i seen, fell inlove with it all over again, 100% would recommend this game ### 5/5 — I’ve played Shop Titans for about five years now, and… *2026-06-22, version 26.6.0* It’s easily the most enjoyable game on the app store. I have reached out for technical support a handful of times, and the interactions are so helpful, so human. The developers seem to pour themselves into this game. Can’t recommend trying it enough. ### 5/5 — Muito bom *2026-06-17* Mesmo que eu pare, eu volto a jogar. Amo a dinâmica de eventos, amo as interações entre os jogadores. Amo a possibilidade de decorar a loja de diversas formas ### 3/5 — Pay to win *2026-06-17* Jogo é até legalzinho, mas mt pay to win, muita coisa nele só pagando pra conseguir, acho bem paia isso ### 5/5 — Still great *2026-06-16, version 26.6.0* Played this game for a couple years and drifted away from it as you do, just redownloaded it and have fallen back in love with it again. ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed *2026-09-02, version 26.8.1* So I stopped playing this game for a while and I finally come back. Now Kabam decides they’re going to only run Tower of Titans every MAJOR update rather than the monthly as they’ve done in the past, which puts me severely behind in the leveling up my characters from the Titans souls that I can acquire. This makes absolutely no sense as only an event they have to start. It doesn’t require any additional programming as they already have the code in place. One can only assume it’s away from them to get players to spend more money during the event since it runs less often. There would be no other reason for this change. ### 1/5 — Old version *2026-08-23, version 26.8.1* The older version was so fun and whimsical. The new version is horrible. ### 1/5 — Old boring outdated *2026-08-21, version 26.8.1* This is the only game I know that rewards inactive players more then active player ### 1/5 — Not a free game *2026-07-21, version 26.7.0* I understand locking skins, premium items, or boosts/speed-ups behind a pay wall but locking core gameplay mechanics is just greed. Got to level 31 waiting to unlock guns and crossbows just to find out they are permanently behind a pay wall. Not just a skin/blueprint but the entire vendor along with others as well. ### 1/5 — Won’t help me! *2026-07-05, version 26.6.1* My game has disappeared. It is trying to make me start all over! I can’t get my game to restore. I have been reaching out for over a week to get help! No one will help you!! Don’t bother playing. No one helps you. ### 1/5 — Broken game *2026-06-28, version 26.6.1* Honestly I love this game, but I haven’t been able to get into the app for the last 3 days and I’ve had zero response from support. It’s fully up to date but refuses to even start loading. I can log in on Steam but not my phone. What the hell is wrong with the app? ### 1/5 — Where my gems *2026-06-25, version 26.6.0* So I purchased 45 dollars worth of gems they took my money and I never got them. I know I should not have spent money but I couldn’t help it. I reached out to there bot on the contact us page a week ago and have not heard anything back about my missing purchase. ### 1/5 — Tomb system *2026-06-21, version 26.6.0* I love the game and have been playing for years but It’s gotten to the point where I don’t think the game has a future… The newly added tomb system is so poor it’s to the point where it’s painfully obvious that the devs just want you to splurge in order to win. I’m extremely disappointed I spent so much time building my roaster just for Majority of my hero’s to be unusable. Champs are also serverly underpowered and you get a mere 3 champ coins a day… Part of me just feels that Kabaam really just doesn’t know what their doing anymore and it’s really sad to see because I really do love this game, and honestly with how annoying the tomb system is I don’t even think I can continue. I’ll wait and see what they do with the next tower but I doubt they’re gonna change anything. Really sad to see honestly updated like the tomb system are gonna make this game go under. ### 1/5 — Annoyed *2026-06-17, version 26.6.0* Why could I buy tier 13 items at lvl 56 but now with the update is says I have to be lvl 59. K ### 1/5 — Money burning game *2026-06-16, version 26.6.0* This game is unplayable unless you spend (a lot of) money. My wife and I have spent over $350 on this game (we bought the premium workers and half a year of the "Royal Merchant"). For that kind of money, we expected to be able to gleefully play along with no speedbumps. We had to stop the "Royal Merchant" subscription, and within a few months we each went from having a surplus of "Repair Kits" (600 of them each) to less than 50. Without Repair Kits, our heroes' gear will break permanently, requiring a replacement. Replacements can be bought for in-game currency or made with materials from dungeons we can only send heroes to if they _have_ gear. We'll likely have to stop playing the game, as it's not reasonable for us to resume the subscription right now. Shame on the devs for designing the game this way. For $350 we should be able to play without worrying about this. ## Most praised reviews (10 highest-rated) ### 5/5 — Casual gamers dream *2026-08-25, version 26.8.1* Just about everything you do in this game isnt too complex and is very laid back and while my personal experience setting up cross progression was a mess maybe it wont be for everybody else. Nonetheless the support team actually came in clutch so at least they’re reliable if you find an issue. ### 5/5 — 아직까지도 하긴함 *2026-08-19* 열심히 하다가 안하다가 결국다시 이걸로 돌아오긴하네요 업뎃도 하는거같고 사실 딱히 특별하게 게임하는게 바뀌진않지만 했던 세월땜에 정들어서 합니다 ### 5/5 — Still a great game! *2026-08-18, version 26.8.1* I have been playing since 2019 and this is still a great game. I haven’t played any game for as long as I’ve played ST. Keep up the good work! ### 5/5 — Excelente jogo! *2026-08-18* Um dos melhores que me prendeu por maior tempo! Estou a mais de 60 dias jogando direto e ainda não fiz 10% das missões do jogo, muito balanceado, bem planejado e sempre com muitas novidades! Inclusive vale a pena o investimento se tiver controlado de grana, mas não precisa para crescer no jogo, é só um acelerador! ### 5/5 — Great Game, But… *2026-08-12, version 26.8.0* I absolutely LOVE this game. It's one of if not the best mobile shop builder I've found on mobile, and I've spent many hours now building up and customizing my shop. HOWEVER, my one major gripe with this game is that half of the item categories are locked behind a ridiculous paywall. I pay the $10 a month for the royal pass because I like the be if its, but having to spend another $20 for a character that unlocks only 2 more item types feels a bit overboard. ### 5/5 — Great game *2026-08-11, version 26.8.0* I love this game. But the devs I feel are money gouging psychos. But ya. Def fun. lol ### 5/5 — Review *2026-08-04, version 26.7.0* Game is so fun I love it wish to make my shop not just the best but number one ### 5/5 — Shop titans *2026-07-15, version 26.7.0* I been playing this game since it came out im now level 67 going strong I love this game ### 5/5 — Core experience + Support *2026-07-13, version 26.6.1* Fun simple game! Managing your shop is super casual. Also after taking a break I lost my account and the support team helped me recover it! They are awesome and quick! ### 5/5 — Won’t load *2026-07-04, version 26.6.1* I want a refund. Been playing for a week. All of a sudden it won’t load. I’ve even deleted and re downloaded. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*