# Shop Your Way Relay — user reviews > 41 indexed App Store user reviews of Shop Your Way Relay by Sears Holdings Management Corporation, rated 3.41/5 from 17 ratings. - Source: https://appshunter.io/ios/app/shop-your-way-relay/id919379967/reviews - App overview in markdown: https://appshunter.io/ios/app/shop-your-way-relay/id919379967.md - Rating breakdown: 5★ 5 · 4★ 6 · 3★ 1 · 2★ 1 · 1★ 4 ## Newest reviews (11 of 41) ### 5/5 — Really Cool *2015-04-30, version 1.3* The newest version of this app is fantastic. Seems like I never have time for the mall and I'm always last minute so I need it "now". This solves for both! So excited to use this app. ### 5/5 — WolcottWizard *2015-04-30, version 1.3* This is a great app. It's so easy to shop the stores, and I can buy groceries too. Runners are very helpful. It would be awesome if the stores were grouped by category. ### 5/5 — Mall Shopping Made Bearable *2015-04-17, version 1.2* This is a really cool app! I dread going shopping at the mall. This was so easy to use. Now my preteen daughter and I can shop together from anywhere without all the stress of going to the mall. ### 5/5 — I am very much touched by quick response from personal runner *2015-04-07, version 1.2* I was at the mall the other day(oak brook mall)& happened to get a flyer from Sears store.Downloaded the app,I started a chat with a runner.He helped me to get what I needed from different stores & sent me product picture & sales items info.I was very much impressed. Strongly recommend to friends. ### 5/5 — Great App *2015-04-07, version 1.2* Great app for people like me that have no time to shop. Thank you!! ### 5/5 — Nice!! *2015-04-07, version 1.2* Great idea. Cool app. ### 5/5 — Mall in my hand!!!! *2015-04-06, version 1.2* This is perfect for a person like me who like to buy from mall stores but don't like to go there if I have already once visited. Would love to see more nearby malls in the app. ### 5/5 — Extremely impressive experience! *2015-04-06, version 1.2* Using the Relay mobile app was an AWESOME & Admirable experience - with a few clicks on the phone we can choose whatever we want and an amazing support from the Shop runners made choices even more easier! Very well deserved... Wish to see in the malls closer... ### 5/5 — Ease of shopping with loyalty *2015-04-06, version 1.2* If you know what you are buying, this the app with ease of shopping your mall. ### 5/5 — Very useful app *2015-04-06, version 1.2* I don't get much time to go shopping, so this app is pretty useful. Personal shoppers will help you find what you want to buy at the mall and then deliver it to your door. Really saves you a lot of hassle. ### 5/5 — Great neat app for mall shopping *2015-04-06, version 1.2* This app is awesome in the sense that you can add any number of items from different stores into the same shopping cart and checkout. Really a good option if you want to avoid the crowd at the mall. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app for iPad ... had to immediately delete *2020-12-06, version 2.11.3* Login button had no reaction after entering my sears / kmart login info ... then app just timed out ... deleted ### 1/5 — Don’t get scammed —crooks!!! *2018-04-22, version 2.9.1* Sears is a crook! This company stole my lawnmower that I purchased from them, promptly required repair, then they lost the lawnmower and it’s records that I put it in for repair. They said my slip was a fraud. I purchased a refrigerator from them, paid the extended warranty then my fridge required repair, they conveniently lost all record of my warranty and the repairman billed me and we nearly got into a fist fight. My mother has a credit card with Sears, but hadn’t shopped there for years, but somehow there was a mysterious charge for $800. She never could successfully contest it and it nearly went to collections before she just decided to pay it to prevent credit damages. Don’t let this be your story... just let Sears collapse and die and be something you tell your grandkids how you used to buy everything from Sears but then they became a horrible company and that’s why they deserved to close everything down. ### 1/5 — To "shop my way" is to shop ANYWHERE except Kmart/Sears! *2016-12-24, version 2.1.37* To "shop my way" is to shop ANYWHERE except Kmart/Sears! Seriously, why would I want to deal with anymore headaches over unprofessional employees and always defective merchandise that are recalled at all other retailers?! ### 4/5 — Simply Superb *2018-09-25, version 2.11.3* Competitive, Simple, Elegant to use. I’ve practically ordered many orders using this App and I feel quite content with different store products. Additionally I liked the quick and flexible schedule of delivery, pick up and one swipe cancel of the entire order. I would certainly request people to use this wonderful yet simple App coming from a trusted and branded store company Ie Sears. App is total worth of download and use. ### 4/5 — Wonderful *2017-09-14, version 2.6.3* Convenience is at my fingertips, and I appreciate knowing that Relay can ensure that I get savings, too! ### 4/5 — Great idea for making shopping more convenient! *2017-01-31, version 2.1.40* Edit: Hope for an iPad app. Update: Good update, fixed a lot of bugs. Referral program is a great idea. This app allows you to order any items from select stores directly from the app and pick them up conveniently at one location. App works well, staff (runners) seem to find every item with ease, and will alert you if item is not found. App still in early stages, hope for continuous additional updates and support for the app as well as more store/mall locations. Keep up the good work! ### 4/5 — Neat Concept *2015-04-09, version 1.2* I like the runner concept. It's a little like having your own personal shopper, in that they do the tracking down and delivering. This version of the app needs a little work as far as usability is concerned. Some of the functionality is less than intuitive, in my opinion. But that should improve over time and overall, it's got some good potential for enhancing the online shopping experience. ### 4/5 — Awesome app *2015-04-09, version 1.2* This was my first experience with this app. It was easy to use and I will certainly use it again. ### 4/5 — Easy mall shopping *2015-04-06, version 1.2* Highlighted points: - good to save time on shopping - easy to search and browse stores and products - cheap and same day delivery option / $5 for 5 miles - real time chat with customer service - good customer care and responsibility - suggesting alternative product in case the actual product is unavailable ### 4/5 — Your mall at your fingertips! *2015-03-24, version 1.2* I like the concept of shopping your local mall on your phone, and having my stuff delivered same day. The app is good for a v1, needs work on usability. But overall great concept and lot of potential. ## Most praised reviews (10 highest-rated) ### 5/5 — Great and convenient app and service *2017-05-31, version 2.4.3* I love using relay to get my shopping done in a consolidated fashion. It's a very convenient and cost efficient service. The app makes it easy for me to search for products and then the chat feature allows me to make last minute special requests etc. As a Sears employee I am also able to get my shopping delivered to the office which adds to the convenience. #shcemployee ### 5/5 — Easy to use *2017-04-19, version 2.4.2* I have used the SYW app quite frequently now and always find it simple to use. Specifically I line the check out process which is slide and enter the CVV code. ### 5/5 — Amazing *2016-12-23, version 2.1.37* I cannot imagine my life without this app. It's amazing and saves me a lot of time! ### 5/5 — This is great. *2016-11-11, version 2.1.35* We gave it a try and we're pleased with the results. Next time we will give the runner a bigger challenge! ### 5/5 — Cool app *2016-05-17, version 2.1.7* Nice features ### 5/5 — Great convenience *2015-05-18, version 1.3* It's a beautiful app and cool concept of crowd sourcing. I love the way app interacts and displays store front images keeping me up-to-date on latest trends. Very innovative curbside pickup. ### 5/5 — User *2015-05-15, version 1.3* Extremely easy and cool application to navigate and use. The Runners do all the hardwork you just need to browse and click your selections from a wide network of stores. ### 5/5 — Awesome App *2015-05-15, version 1.3* I was browsing iTunes when I came across this app. It's one of those "Why didn't I think of this idea before" apps. I can place orders from various retailers at my local malls like Apple or Sears and have someone pick up the order and deliver it to my home or place of business. I hope the developers continue to add more malls to the app. ### 5/5 — How cool!!! *2015-05-07, version 1.3* What a cool service that Shop Your Way is providing! I rarely get to go to Woodfield or choose not to because of traffic, so this allows me to get my shopping done way easier!!! ### 5/5 — Great App to mall at your fingertips *2015-04-30, version 1.3* Very fast and easy way to get anything and everything from nearby Mall at your fingertips... I can either pick up or have it delivered to my house ... Happy to share this great aap with friends and families . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*