# Shop Your Way — user reviews > 101 indexed App Store user reviews of Shop Your Way by Shop Your Way Inc., rated 4.51/5 from 4,622 ratings. - Source: https://appshunter.io/ios/app/shop-your-way/id437521746/reviews - App overview in markdown: https://appshunter.io/ios/app/shop-your-way/id437521746.md - Rating breakdown: 5★ 3,680 · 4★ 322 · 3★ 100 · 2★ 73 · 1★ 378 ## What do users think of Shop Your Way? Overall sentiment: negative **Pros** - 🚀 Earn points easily - 👍 Convenient shopping experience - 💡 Integrated rewards program - 👍 Great customer service **Cons** - 🐛 Buggy app with frequent crashes - ⏱️ Slow performance and loading times - 💸 Expiring points and rewards - 🤔 Confusing user interface - 🔍 Limited product selection - 🚫 Inability to redeem points **Commonly reported bugs** - Login screen freezes - Blank pages and error messages - Inconsistent point tracking and redemption - Incompatibility with newer devices **Most requested features** - Allow points to accumulate without expiration - Improve app stability and performance - Provide better customer support channels - Expand product selection and categories - Simplify the user interface and navigation ## Newest reviews (10 of 101) ### 3/5 — Frustrating experience *2026-08-07, version 11.0.7* To redeem points you have to jump through hoops. ### 3/5 — Rewards *2023-06-06, version 9.4.0* I didn’t know how to use this app n lost all points in the past. Is there anything be done about this lost ### 1/5 — This looks a scam *2023-01-19, version 9.2.1* I have 33,700 points supposedly on the website of (citiretailservices.citibankonline) but when I try to redeem those points send me to this app automatically. I sign up follow the instructions link my SYW card and I do not see any point. Also is too curious that Shop Your Way has too apps instead of one. I hope the developers and also Apple Store can answer this review. ### 2/5 — App *2023-01-16, version 9.2.0* Poor app never can log in always having problems ### 1/5 — Dont work *2022-11-03, version 8.44* Been down for days not any good if it dont work ### 1/5 — No access to syw credit card *2022-10-25, version 8.44* Can’t manage and access credit card ### 1/5 — App is useless *2022-10-13, version 8.44* I use to be able to pay my SYW credit card through the app, but recently changes made it impossible. Go to the Master Card tab and everything but manage your account comes up. Now you have to hit 3 bars to the left below the title page and SYW Master Card shows up . You hit it and an option for manage card appears and then after tapping it a blank white screen shows up with no manage your account. I wish this stupid card had its own app to pay my balance. There are no Sears or Kmarts around anymore, what’s the use of this card? ### 1/5 — Terrible Utterly Useless App! *2022-09-07, version 8.44* This app is about as useless as the DemocRats in Congress. ### 3/5 — Alternative App *2022-08-25, version 8.44* This app clearly doesn’t work. Download “SYW Max”. I was able to rest password, log in and redeem my points. This must be a new/updated app. You’re welcome! ### 1/5 — Junk! *2022-08-04, version 8.44* Went to my sears acct and wanted to redeem points so I thought the suggestion to download the Shop your way Max was interesting, well that was a thumping down. The app freezes once I want to redeem the points. It just goes completely blank tried again and it says an error occurred. What a waste of time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Steals password from clipboard *2026-03-25, version 11.0.2* Steals password from clipboard Turn on notifications Can’t login ### 1/5 — Steals password from clipboard *2026-01-22, version 11.0.1* Steals password from clipboard Turn on notifications ### 1/5 — Steals password from clipboard *2025-12-09, version 11.0.0* Steals password from clipboard ### 1/5 — Points expire….just like my interest in this useless card *2025-09-04, version 10.8.5* The points that you “earn” expire…. Really? Then that isn’t REALLY an EARNING is it? When I EARN money, it doesn’t expire. When I EARN points on my Amazon CC; they also DON’T expire. When I earn “air miles” and Marriott rewards points; they also DON’T EXPIRE. So why should I keep this credit card? Why shouldn’t my desire to use this useless card/rewards program expire? Get you $&!t together. I’m canceling this useless service. ### 1/5 — Why aren’t you able to change your info my has been compromised? *2024-11-15, version 10.8.0* 0 ### 1/5 — Very buggy *2024-10-26, version 10.7.2* The app is so buggy. ### 1/5 — Limited shopping app *2024-09-24, version 10.7.1* I just realized that the $3 dollars I had on my account for completing a mission expired in the span of a month. I understand having points expire after a certain amount of time, but you can’t cash anything out under $5 and there aren’t enough offers on this app that I would use. I would frequently check too. If you aren’t going to have as many offers as other apps, then you should at least allow people a longer amount of time to earn especially if the minimum is a $5 cash out. I tried to give this app a chance, but I’m deleting it now, It was a waste of time and I could’ve used another app to earn rewards that would not have expired after a month. ### 1/5 — I can’t get past the unlock your rewards to get started *2024-07-10, version 10.5.0* Can’t really give a decent review when you can’t even get into the app or the website. I can’t find the number to call to try to get help. this isn’t my first rodeo. This isn’t my first attempt to download and utilize a money, saving app, I know what I’m doing, but something is wrong with your membership portion of your website ### 1/5 — Can never get help…. *2024-06-03, version 10.4.1* Calling in wasted hours of phone trees, automated systems not understand what people say, pinch number sin phone going no where m, automated disconnects. Eventually got so frustrated I reached out to another Citi card number..much of the same but I eventually got to a human in another country…who insisted a transfer was required..pro no Ed no phone trees and warm transfer but alas not sincere as is the patten…back to automated madness and disconnected. ### 1/5 — Keypad will not show numbers in iOS *2024-04-28, version 10.3.1* There is a problem that this myopic pc based app is unaware of. When opened on an iPad with iOS 17, the keyboard will not display numbers. Would the app developers take note and fix this glaring deficiency? ## Most praised reviews (10 highest-rated) ### 5/5 — Can’t wait! *2025-11-03, version 10.8.7* Love earning points just by using my card! ### 5/5 — Excellent service *2025-03-17, version 10.8.3* It works as expected ### 5/5 — TOO good *2025-02-04, version 10.8.3* I love this app ### 5/5 — C *2025-01-21, version 10.8.2* Very helpful ### 5/5 — Love this program!!! *2024-05-26, version 10.4.0* Always use this card for my purchases, thanks to your reward program. The best around! ### 5/5 — Great customer service *2024-04-25, version 10.3.1* Way to go Andrea. Thank you for all your help. Guide me to the shop your way. ### 5/5 — Reward *2023-11-20, version 9.7.1* I just love this app so much so many beautiful things I have bought ### 5/5 — Sears rewards ❤️ *2022-12-26, version 9.1.2* I love using my gas Buddy gas card because I earn sears rewards with every fill and get gift cards with my earned points! Definitely recommend this app, I love it!!!! ### 5/5 — Gift cards *2022-12-02, version 9.0.0* Excellent and Easy Peasey ### 5/5 — Updated App! *2022-11-22, version 9.0.0* Updated app is easy to use, I having hard time with the old one. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*