# ShopandScan — user reviews

> 20 indexed App Store user reviews of ShopandScan by Kantar UK Ltd, rated 2.00/5 from 39 ratings.

- Source: https://appshunter.io/ios/app/shopandscan/id899985215/reviews
- App overview in markdown: https://appshunter.io/ios/app/shopandscan/id899985215.md

## Newest reviews (7 of 20)

### 1/5 — Doesn’t work

*2018-06-08*

Can’t login even though I am using the correct details. This seems to have been a problem for quite some time, but still hasn’t been addressed.

### 1/5 — App not working

*2018-05-22*

I can’t use the app every time it says retry.

### 1/5 — Rubbish

*2018-01-03*

Can’t even get past login even though they are correct details

### 1/5 — Unstable and unusable

*2017-12-22*

I can’t submit purchases as app immediately boots me back to springboard. The panel nags me to submit, yet absolutely out of my hands regarding the ability to do so.

### 1/5 — Rubbish

*2017-08-31*

I am a member of this as I receved an email. So downladed the app and soon wished I hadn't .
Can't log in even though I know what my password and user name are. 
What a rubbish app!

### 1/5 — Ugh

*2015-06-20*

Blimey, thought this new way would make everything easier, in this world of terrific technology......what a faff on. Disappointed

### 1/5 — Crashes

*2015-03-05*

Everything worked ok till the update on the 3 March (bug Fixing) came along. Do not download till fixed!!! :(

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t log in

*2025-08-21*

Using the correct credentials, even tried resetting them and still can’t log in.

### 1/5 — Does not let you log into app

*2023-03-05*

Not really much else to base the app on as you can’t log in. Seems like a major flaw.

### 1/5 — DO NOT USE!!

*2021-12-09*

Kantar now having comments removed for stating the truth about how they owe all of their panellists and members 4 weeks of payments. Constant lies. See Trustpilot reviews to see just how bad it really is.

### 1/5 — Rubbish

*2021-05-16*

App doesn’t work keeps saying I have no network

### 1/5 — Needs updating

*2021-01-11*

Doesn’t even log me in.

### 1/5 — App rubbish

*2020-12-28*

Just hangs on entry screen despite being compatible with my phone

### 1/5 — Shop and scan app

*2019-10-14*

Tried numerous times to log onto this without success. Tried redownloading and installing which still fails- really poor!

### 1/5 — Food on the Go has ground App to a halt

*2018-11-01*

App worked fine until I was asked to apply for the Food on the Go scheme. App now locked up despite repeated installs.

### 1/5 — App does not work

*2018-08-30*

Received an email to join their food on the go panel, already an shop and scan panel member for several years. This app does not work, all I get is the home screen and a message stating it failed to connect. Sort it out guys I would like to participate in the goth panel but cannot until you fix this. Others reviews saying the same as me do it’s a major flaw in the app and not just me. Shame on you.

### 1/5 — Can’t log in

*2018-08-11*

Have tried several times to log in, details definitely correct but keeps saying invalid. Have uninstalled and reinstalled to no avail. Shame.

## Most praised reviews (3 highest-rated)

### 5/5 — Never had an issue

*2020-06-11*

App works perfectly and always has done since I downloaded it. Takes a while to get into the habit of remembering to record your meals. I only wish there was an app to replace the clicker for food purchases would make life so much easier.

### 5/5 — Just fab

*2014-12-07*

All you do is scan your receipts and send you get 10p for each one and £3 for joining and sending your first one

### 4/5 — Handy app

*2016-04-05*

This app is good however it would be good to have a 'shared product' option as its a pain to select myself all the time if say a bag of popcorn is eaten by the family or a friend, and it would be a pain to re add them on each time for one product

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*