# ShopGoodwill

> Online marketplace for unique finds and auction items from Goodwill organizations. (iPhone/iPad app by Goodwill Industries of Orange County, California.)

- Source: https://appshunter.io/ios/app/shopgoodwill/id1590146817 (this page in markdown: same URL + `.md`)
- Developer: [Goodwill Industries of Orange County, California](https://appshunter.io/developer/1590146819)
- Category: Lifestyle
- Price: Free
- Rating: 2.44/5 from 876 App Store ratings · 347 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.6 · 89 MB
- Languages: English
- Released: 2022-03-20
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/shopgoodwill/id1590146817/reviews.md

## What is ShopGoodwill?

ShopGoodwill mobile app is the premier location for finding hidden treasures within Goodwills across the country. It’s the first e-commerce platform that has been created, owned, and operated by a non-profit organization. Supporting over 130 Goodwill organizations, ShopGoodwill has unique finds like fashion, home goods, technology, jewellery, collectibles and more that you can search through from the comfort of your home. While on the site, you have the option of browsing specific categories, participating in auctions, using our “Buy it Now” feature, as well as checking out our 1 cent shipping items. When you shop with ShopGoodwill, you’re helping fund our mission of providing job training and placement services to thousands of people. Each item’s final sale price goes back into the local Goodwill that listed the item, and around 85 cents of every dollar go back into funding our mission, so this means your purchases are making a difference in local communities throughout the country. Shop with purpose, shop for good.
 
 
1. Bid for auction items and buy them after the auction ends
2. Buy items right away wherever applicable
3. Pay for the item using Paypal or Stripe
4. Paypal Credit option available
5. Get quick access to featured items
6. Quick bid or Quick buy from the listing page directly
7. Add items to Favorites for easy access later
8. Filter items based on
   • Categories
   • Size
   • Lowest to highest pricing
   • 1 Cent shipping only
   • New today
   • Specific Sellers
   • Shipping Options
9. Know more about ShopGoodwill
10. Get an email from your personal shopper when an item that matches your interest is listed
11. Save a search to fetch items again quickly on the items listing
12. Search using Advanced search option with deeper search criteria
13. Raise Customer Service tickets on Items and your orders
14. Schedule Pickups for your pickup orders

## Key features

- Bid on auction items
- Buy items instantly
- Filter by category, price, and shipping
- Add items to Favorites
- Save searches
- Customer service support

## What do users think of ShopGoodwill?

Overall sentiment: negative

**Pros**

- 🚀 Great deals
- 👍 Authentic items
- 🚀 Fast shipping
- 👍 Good packaging

**Cons**

- 🐛 Buggy app
- 💰 Expensive shipping and handling fees
- 🔍 Poor item descriptions and photos
- 🤔 Inconsistent policies across locations
- 🤔 Overpriced items
- 🤔 Suspicious bidding practices
- 🤔 Lack of customer service

**Commonly reported bugs**

- App crashes and freezes
- Login issues
- Inaccurate item information and photos
- Shipping weight discrepancies
- Inability to view order history and status

**Most requested features**

- Ability to filter by size, price range, and other criteria
- Improved search functionality
- Notifications for outbid/ending auctions
- Landscape mode support for tablets
- Ability to save shipping addresses and payment methods
- Better integration between app and website

## Recent user reviews (10 of 347)

All indexed reviews: https://appshunter.io/ios/app/shopgoodwill/id1590146817/reviews.md

### 2/5 — Shipping

*2026-08-23, version 2.3.20*

You can find great items and good prices but to have it shipped is an insane price, it says that for 1lb-2lb jewelry it’s $11-18 to ship! Idkw it says the “shipping weight; 5lb” but then “actual weight: 2lb” why is there a huge difference in the weight!?

### 2/5 — App crashes & shipping is a little outrageous

*2026-08-22, version 2.3.20*

I spend a lot of money at Goodwill stores and even in the app if it makes sense, but the shipping, handling, and tax will almost double your total if you aren’t careful. Also the app freezes and crashes on me multiple times daily. 

Pricing doesn’t ever make sense for shipping. For instance, $16 shipping and a $4 handling fee on a $9 necklace that weighs almost nothing is crazy lol. 

You’re really not going to score a good deal at all on here, but it’s good if you’re looking for something that you can no longer find in stores. You’re gonna pay out the butt for it though. eBay and Depop are almost always cheaper with way better shipping rates.

Always remember whatever the total says- double it. After shipping, handling, and taxes that’s where you’ll end up lol. Great if you’re shopping for yourself, horrible if you’re trying to resell probably.

### 2/5 — Constantly freezes

*2026-08-17, version 2.3.20*

The app and the website are constantly freezing. I’ve lost many auctions to this issues. Also take note on their outrageous shipping fees before you bid. There can be a handling fee of $8 and they increase the weight by a pound or more so you’ll end up paying $17 to ship something that should cost $8.

### 1/5 — Still trash

*2026-08-16, version 2.3.20*

I can’t even describe how trash this app is. Crashing constantly at the end of an auction. Corrupt company. Terrible App. Capitalism at its best.

### 1/5 — Poorly Designed

*2026-08-13, version 2.3.20*

Why does the app always freeze at the last minute when the auction is about to close. This is such a waste of time. At least if you’ve been outbid give us an extra minute (or more since the app always freezes) to counter their bid. I’ll stick to buying in store

### 2/5 — NEEDS TO BE UPDATED

*2026-08-07, version 2.3.20*

The shopping experience is great and you will find many awesome treasures, but there are some locations (Tacoma WA) that have starting bids you would find on eBay or in antique stores!  The items are literally FREE for them so it makes no sense why they have some items starting at $50!!  They try to get you by saying “free shipping”. Is it though??  The APP needs some serious updates!  It freezes up way too much!!! Hence 2 stars!

### 1/5 — Cant log in

*2026-08-06, version 2.3.20*

Somehow you cant even sign in anymore. The app was doing good but then changed last week. If you wanna bid you have to go to the website and log in and bid that way. Goodwill fix asap

### 1/5 — This app seriously sucks

*2026-08-05, version 2.3.20*

Why did they have to make everything an auction??? Why can’t you make it a regular listing instead of a battle?

### 1/5 — Frozen online accounts

*2026-08-02, version 2.3.20*

My family has donated and purchase item from Goodwill for years in Chicago, Denver and San Francisco and Texas. One of my online accounts and one of my sisters online accounts due to family member going into the hospital got closed seven years ago. because we missed paying for an item that we had won, we offered to go ahead and pay for the item and not get it. but Goodwill has refused to allow us to shop online so we no longer donate to Goodwill. We donate to other charities. We currently have a vineyard in California that there’s a lot of designer furniture that we’re gonna be donating and it will not be going to Goodwill!!

### 1/5 — Dangerous to download!

*2026-07-29, version 2.3.20*

Theres a reason for all the poor reviews. Besides what everyone else says which is all true, be cautious when downloading app. this app will track and hack your phone to see everything. Every time i download the app its the same thing, all my settings are the opposite of what i had them set at and certain apps have been visited when i havent.  icloud and icloud drive are turned on when i have them off.

## Frequently asked questions about ShopGoodwill

### What can I buy on ShopGoodwill?

You can find a wide variety of unique items including fashion, home goods, technology, jewelry, and collectibles. The platform features items from over 130 Goodwill organizations across the country, offering both auction and 'Buy it Now' options.

### How does ShopGoodwill work?

ShopGoodwill is an e-commerce platform where you can browse and purchase items donated to Goodwill. You can participate in auctions, buy items directly, and filter your search by various criteria like category, price, and shipping options.

### Is ShopGoodwill free to use?

Yes, the ShopGoodwill app is free to download and use. There are no upfront costs to browse or bid on items. You only pay for the items you win in auctions or purchase directly, plus shipping.

### What is the purpose of ShopGoodwill?

ShopGoodwill is owned and operated by a non-profit organization. When you shop on the platform, the final sale price of each item goes back to the local Goodwill that listed it, funding job training and placement services for thousands of people.

### What payment methods are accepted?

You can pay for your purchases using PayPal or Stripe. Additionally, a PayPal Credit option is available for eligible buyers.

## Version history (last 5 releases)

### 2.3.20 — 2026-03-27

bug fixes

### 2.3.19 — 2026-03-06

bug fixes

### 2.3.18 — 2026-01-21

bug fixes

### 2.3.17 — 2026-01-06

bug fixes

### 2.3.16 — 2025-07-30

bug fixes

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## More apps by Goodwill Industries of Orange County, California

- [MobileAITool](https://appshunter.io/ios/app/mobileaitool/id6742383024)
- [Generate Sales](https://appshunter.io/ios/app/generate-sales/id6761733410)

All apps by Goodwill Industries of Orange County, California: https://appshunter.io/developer/1590146819

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*