# Shopify Point of Sale (POS) — Unify in-person & online sales

> Unified point of sale for online and in-person retail sales management. (iPhone/iPad app by Shopify Inc..)

- Source: https://appshunter.io/ios/app/shopify-point-of-sale-pos/id686830644 (this page in markdown: same URL + `.md`)
- Developer: [Shopify Inc.](https://appshunter.io/developer/371294475)
- Category: Business
- Price: Free
- Rating: 4.50/5 from 7,465 App Store ratings · 458 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 241 MB
- Languages: American English, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Italian, Japanese, Korean and 9 more
- Released: 2013-08-28
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/shopify-point-of-sale-pos/id686830644/reviews.md

## What is Shopify Point of Sale (POS)?

Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and help you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery — and the ability to sell from other locations — you can reach more customers and give them seamless shopping experiences.

Learn why retailers using Shopify grow revenue by 30% year over year by unifying online and in-store sales.

CHECKOUT’S BEST FRIEND

•  Take your smartphone or tablet to your customer—and sell anywhere in-store. 
•  Securely accept all major credit cards, Apple Pay, Google Pay, Shop Pay, and cash.
•  Process all credit cards at the same low rate with no hidden fees with Shopify Payments. 
•  Automatically apply the correct sales tax at checkout based on your store’s location.
•  Collect customer contacts with SMS and email receipts.
•  Customize printed receipts with your website URL, store hours, promotions, or store policies.
•  Save carts and retrieve them later to continue serving other customers quickly. 
•  Create discounts and promo codes that span your ecommerce and retail business.
•  Scan product barcode labels with the camera on your phone or tablet.
•  Identify store staff that helped with a sale to keep track of performance.
•  Integrate barcode scanners, cash drawers, receipt printers, and more.

MAKE THE SALE EVERY TIME—FROM ONLINE TO CHECKOUT LINE

•  Email carts to customers to remind them of their in-store favorites so they can buy online.
•  Track all pickup orders from your online store and notify customers when they’re ready. 
•  Sell inventory available at other locations and automatically calculate the right shipping rates at checkout.

TURN ONE-TIME CUSTOMERS INTO LIFETIME FANS

•  Easily exchange and return items purchased online or at other locations.
•  Create fully-synced customer profiles so staff can give every customer a personal shopping experience with quick access to notes, lifetime spend, and order history. 
•  Add loyalty apps to your POS to reward customers for shopping with you, both in-store and online.
•  Create personalized marketing campaigns via email and social media in your Shopify admin. 

STREAMLINE OPERATIONS

•  Manage one product catalogue and sync inventory so it’s available for online and in-person selling. 
•  Create staff login PINs to secure access and track activity.
•  Use customizable role-based permissions to give staff the right level of access. 
•  Make informed decisions with insights on your store’s daily sales performance.
•  Track payments to hold staff accountable for transactions by payment types and cash handled.
•  Adapt to growing trends in your business with unified analytics that blend in-store and online sales in your Shopify admin
•  Generate purchase orders and transfer stock based on inventory forecasts and performance.

"It’s impossible to think of retail as separate. You have to be able to bring the physical into the digital, and the digital into the physical...this idea of unified retail is the future.”
Juliana Di Simone, Tokyobike

Questions?
We'd love to learn more about your business and how we can help.
https://help.shopify.com/

## Key features

- Accept all major payment methods
- Manage inventory across online and in-store
- Process local pickup and delivery orders
- Track sales performance and customer data
- Create discounts and promo codes
- Sync customer profiles and order history

## Chart rankings

- #193 in Top Free · Business (US App Store)

## What do users think of Shopify Point of Sale (POS)?

Overall sentiment: negative

**Pros**

- 🚀 Intuitive and easy to use
- 📊 Integrates well with Shopify
- 💳 Supports contactless payments
- 🏪 Useful for in-person sales

**Cons**

- 🐛 Frequent bugs and glitches
- 🔄 Unstable after updates
- 🕰️ Slow checkout process
- 🤖 Poor customer support
- 💰 Expensive for basic features

**Commonly reported bugs**

- Inventory sync issues
- Barcode scanner not working
- Card reader frequently disconnects
- Crashes and freezes
- Incorrect staff login tracking

**Most requested features**

- Ability to switch stores without logging out
- Improved inventory management
- Option to round cash payments
- Customizable discount functionality
- Streamlined checkout workflow

## Recent user reviews (10 of 458)

All indexed reviews: https://appshunter.io/ios/app/shopify-point-of-sale-pos/id686830644/reviews.md

### 1/5 — Belege werden fast nie gedruckt

*2026-08-11*

Wir haben massive Probleme mit den Beleg zu drucken! Ich kann jeden tag den 400 euro Drucker neu verbinden ! Am Weihnachtsgeschäft kann man sich sowas nicht leisten !! Bin mehr wie enttäuscht und so viel geld für TSE jede Kasse 50 euro mtl. Und dann Shopify pro und unser online shop, da bin ich mtl. Über 300 euro mtl. Mit solche Probleme

**Developer response:** Vielen Dank fur die Ruckmeldung. Bei taglichen Verbindungsabbruchen empfehlen wir, den Drucker zuruckzusetzen und neu zu koppeln. Melden Sie das Problem uber POS > Support > Fehler melden, damit unser Team Ihr Setup prufen kann. Fur weitere Hilfe besuchen Sie help.shopify.com/support.

### 1/5 — POS software for iMac

*2026-08-08*

Come on, guys!! Please add a POS system for the iMac as well! Such a big company, yet in-store we only have the option to sell through an iPad or phone??? We are retailers, not street vendors… 😅

**Developer response:** Thank you for this feedback. We understand the need for a desktop POS experience in a retail setting. Currently, Shopify POS is designed for iPad, iPhone, and Android devices. Your feedback about iMac support is valuable and helps our team understand what retailers need. For questions, visit help.shopify.com/support.

### 1/5 — SMALL BUSINESSES BEWARE

*2026-07-29, version 11.11.0*

Shopify is engaging in deceptive and fraudulent business practices and will your legitimate business funds are not safe with Shopify! Shopify will lie to your face and tell you that support chat can’t answer your questions, only Shopify Team leads can lie to your face and force financial harm on your business

### 1/5 — Changes Too Frequent

*2026-07-23, version 11.10.2*

Items within app change way too frequently with very little notification to the POS side.

### 3/5 — Great when it works

*2026-07-03, version 11.9.1*

POS is a great app but it seems everytime they do an update it breaks something. The most recent being the search function, notes says it’s updated but I spent 2 days with it saying random items didn’t exist. Spoke to support and they said there wasn’t anything wrong but all of a sudden after a further small update it’s all working again. Hmm.
It’s a shame it’s so great when it works that they won’t just leave it alone instead of doing random things to  it that no one asks for

### 1/5 — Forgotten pin… locked out forever

*2026-06-20, version 11.8.5*

Will not let you log in to change pin number if you forget. So the app is useless to me. Deleting until their AI can figure it out I guess…

### 1/5 — Brutal

*2026-06-13, version 11.8.4*

If you’re logged in, you can never log out.

### 2/5 — Search function never works

*2026-06-12, version 11.8.4*

Search function never works correctly

### 2/5 — Do the creators talk to people who actually work in busy shops?

*2026-06-12, version 11.8.4*

There are far too many updates changing the way POS works. This is confusing for staff using POS. There are now way too many steps at the end of a sale. It used to be easy but now there are 5 steps from pressing payment type to ending the sale, it should be no more than two…payment type…receipt options. That’s it! They have messed around with discounts and continuously move where options are. You still can’t complete a return without receipt/knowing the order number all of the years on. There are some good points to POS but it’s way over complicated after all of the updates and doesn’t support a busy, fast paced checkout which needs a till system that is quick and efficient. Customer don’t enjoy waiting for us to click through page after page just to end the transaction. We are considering different options in our shop now as it’s become so hard to use. Hoping this gets changed asap before we have to.

### 1/5 — We lost money because of this awful app

*2026-06-01*

This app completely let us down during a trade show pop up. 
Support offered basically no solutions other than try factory resetting your phone. 
Do not rely on this app or shopify buy a card reader and choose a different company.

**Developer response:** Thank you for sharing this, and we are sorry to hear this issue occurred during your pop-up. We understand the importance of being able to complete sales at a live event. We would still like to help and make sure your setup is reliable for future events. If you are open to it, please reach out at help.shopify.com and ask to speak with a POS specialist. Our support team will be able to review your set-up and advise further.

## Frequently asked questions about Shopify Point of Sale (POS)

### What does Shopify POS do?

Shopify POS unifies your online and in-person sales, allowing you to manage inventory, track sales performance, and build customer relationships. It provides essential features for making sales, managing orders, and streamlining store operations.

### What are the key features of Shopify POS?

Key features include accepting all major payment methods, managing a unified product catalog and inventory, processing local pickup and delivery orders, tracking sales performance, and creating customer profiles with order history. It also supports barcode scanning and integration with hardware like receipt printers.

### Is Shopify POS free to use?

The Shopify POS app itself is free to download and use. However, transaction fees apply for processing payments, especially if you are not using Shopify Payments. Specific pricing details for Shopify's e-commerce plans, which are often bundled with POS features, can be found on their website.

### What devices is Shopify POS compatible with?

Shopify POS can be used on smartphones and tablets. It is designed to be a mobile point of sale system, allowing you to take your checkout to your customers or manage sales from anywhere within your store.

### How does Shopify POS help with managing online and in-store sales?

It synchronizes your product catalog and inventory across both channels, ensuring accurate stock levels for online and in-person sales. You can also track pickup orders from your online store and sell inventory from different locations, providing a seamless experience for customers.

## Version history (last 5 releases)

### 11.13.0 — 2026-08-19

- Added support for scanning products by SKU in POS.
- Return and exchange carts are now saved as recent carts and display in the list view.

### 11.12.0 — 2026-08-10

- You can now start an exchange from the return item selection screen.
- Duplicate payment methods are now grouped together in the cart when refunding orders paid with more than one payment method.

### 11.11.1 — 2026-08-03

- We added cart sharing so staff can build, hand off, and complete sales across POS devices.
- Sign a new POS device into your shop by approving it from a signed-in nearby device over Bluetooth or QR code, with an optional choice of session
duration at the moment of approval.
- Added expanded cash rounding settings so POS merchants can configure rounding rules by country and location.
- Added abandoned online checkout visibility in POS Customer Details so authorized staff can use this context for better clienteling.
- Fixed an issue that slowed down opening POS.
- Fixed an issue that could slow down product searches and barcode scans.

### 11.11.0 — 2026-07-27

- We added cart sharing so staff can build, hand off, and complete sales across POS devices.
- Sign a new POS device into your shop by approving it from a signed-in nearby device over Bluetooth or QR code, with an optional choice of session duration at the moment of approval.
- Added expanded cash rounding settings so POS merchants can configure rounding rules by country and location.
- Added abandoned online checkout visibility in POS Customer Details so authorized staff can use this context for better clienteling.

### 11.10.2 — 2026-07-16

- We made manual staff attribution faster with improved search, and turned it on by default for new POS setups.
- We added POS Analytics reports that show staff performance.
- We added register activity in Shopify Admin, so you can review high-risk actions like voids, refunds, and manual discounts and see which staff member performed each action.

## Apps similar to Shopify Point of Sale (POS)

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Shopify: Sell online/in person](https://appshunter.io/ios/app/shopify-sell-onlinein-person/id371294472) | 4.7 (40,463) | Free | Business |
| [Amazon Seller](https://appshunter.io/ios/app/amazon-seller/id794141485) | 4.6 (106,469) | Free | Business |
| [Square Point of Sale (POS)](https://appshunter.io/ios/app/square-point-of-sale-pos/id335393788) | 4.8 (603,134) | Free | Business |
| [Square: Retail Point of Sale](https://appshunter.io/ios/app/square-retail-point-of-sale/id1200091899) | 4.7 (14,370) | Free | Business |
| [Big Cartel](https://appshunter.io/ios/app/big-cartel/id739285899) | 4.7 (6,835) | Free | Business |
| [Billdu: Store,Inventory,Orders](https://appshunter.io/ios/app/billdu-storeinventoryorders/id6449158755) | 4.7 (204) | Free | Business |

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All apps by Shopify Inc.: https://appshunter.io/developer/371294475

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*