# Shopify: Sell online/in person — user reviews > 1,382 indexed App Store user reviews of Shopify by Shopify Inc., rated 4.70/5 from 40,463 ratings. - Source: https://appshunter.io/ios/app/shopify-sell-onlinein-person/id371294472/reviews - App overview in markdown: https://appshunter.io/ios/app/shopify-sell-onlinein-person/id371294472.md - Rating breakdown: 5★ 35,430 · 4★ 1,953 · 3★ 733 · 2★ 364 · 1★ 1,983 ## What do users think of Shopify? Overall sentiment: mixed **Pros** - 🚀 Easy to use - 🚀 Seamless integration - 🚀 Powerful e-commerce platform - 🚀 Convenient mobile management - 👍 Helpful customer support - 👍 Customizable and flexible - 👍 Great for small businesses **Cons** - 🐛 Glitchy updates and bugs - 🐛 Unreliable customer service - 🐛 Difficult to cancel subscription - 🐛 Holding customer funds without reason - 🐛 Restrictive policies and account suspensions - 💰 Expensive and increasing fees **Commonly reported bugs** - Login issues and account lockouts - Inventory tracking and sync problems - Unreliable order notifications - Buggy product photo uploads - Unresponsive live view and analytics **Most requested features** - Bulk product editing - Improved analytics and reporting - Better mobile app functionality - Streamlined order management - Customizable discount options ## Newest reviews (12 of 1,382) ### 2/5 — Needs Fixing *2026-08-23, version 10.2633.0* I want to be able to pre set product weight. Its already set at 0.0 now with the new update which is super annoying. For every listing you need to delete the 0.0 and then write the correct weight instead of just being empty. ### 4/5 — Thank you *2026-08-19, version 10.2633.0* I’ve had a Shopify account website for years and enjoy having the ability to showcase my offerings. What would make my experience better is if Sidekick didn’t have so many limitations and for it to make less mistakes. Sidekick should be able to help assist with vibe coding etc. Also wish Shopify would build an algorithm to actually help businesses get their website products and offering seen. Like build it like social platform do. Help us get seen by millions of users, real customers without having to rely on emails and outside platforms to get customers etc. through the gates and be discovered. So basically a discovery build where you attract users aka customers to your platform not just merchants and websites people like real customers users. Build it to give a user a reason to use Shopify daily and in turn opens the door ways for us to be seen right on your platform. Just some ideas from a real user is all. ### 3/5 — Store *2026-08-18, version 10.2633.0* This Apo is to complicated and is not easy to understand the concept or utility behind the scene. ### 1/5 — App sucks *2026-08-13, version 10.2632.0* Scam ### 1/5 — . *2026-08-13, version 10.2632.0* . ### 4/5 — Good but… *2026-08-12, version 10.2632.0* Good but not very user friendly. Very hard to use ### 1/5 — JShop *2026-08-11, version 10.2632.0* This app keeps blocking me from adding a payment card to pay the subscription. Sometimes it doesn’t display my products. ### 1/5 — Trash company *2026-08-11, version 10.2632.0* Apparently they can decide they don’t like your account and lock you out and hold any money you’ve made for an entire year and give you zero reason as to why. Never again. ### 1/5 — Disappointed/lost opportunities *2026-08-10, version 10.2631.0* i wish shopify allowed teen accounts, like banks do, for example capital one, your parent can open a teen bank account for you. I’ve built and entire store just for them not to let me open an account because of my age, even if i have a bank account. If this app was truly helping businesses out they wouldn’t have an age restriction, you can start a business at any age if you have the right idea. ### 1/5 — Payout slow *2026-08-08, version 10.2631.0* Never again ### 3/5 — Buggy website *2026-08-06, version 10.2631.0* It has taken me almost 2 weeks to make a website because of the constant freezing when I’m trying to edit my store. I have to restart the app at least 4 times when I try to change certain designs on my website. It’s extremely frustrating. ### 1/5 — Evil *2026-08-06, version 10.2631.0* Evil company. Nothing ever worked. They just robbed me. Truly evil people. ## Most critical reviews (10 lowest-rated) ### 1/5 — No stars *2026-08-24, version 10.2633.0* This by far is the worst sellers app on the market, I set up an account to start selling my merchandise.. I paid the 40 dollar fee to start but I couldn’t quite figure out how to properly set everything up but by then I found a different app that’s free so I canceled my subscription and deactivated my account they sent me a message telling me my account will be deactivated August 10th here it is August 24th and my card is still getting charged 40 dollars for an account I canceled already this app just screams scam I wonder how many people they’ve done this to now I have to make another request and wait for them to cancel my account for me all over again these subscriptions are legal thieves pirating off of people trying to make it, it’s a sad world we living in 👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿 ### 1/5 — Scam app *2026-08-21, version 10.2633.0* Bro this app is a scam I tried canceling my subscription during my free trial they don’t even give you the option to cancel . If you go to change plans there is no option to cancel your subscription even if you go to iCloud and look for subscription nothing pops up. So eventually I decide to deactivate my store due to not making sales and not liking how the app process payments from clients and their strict rules and guidelines etc. I deactivate my store and deleted the app tell me why after the trial they still charge your card for over 3 months they been trying to get $40 each month from my card. They couldn’t get any money from my card because my card expired then boom last night Aug 21 2026 they randomly get into my card and take $40 from my card bro . Remind you i haven’t used Shopify app in over 3 months . I have proof so I decide to redownload the Shopify app and see if I didn’t cancel the subscription bro it says my account is inactive so I’m so confused on why they taking money from my account after not using the app for over 3 months . I’m highly upset this app some bs . Should definitely make it easier to cancel instead of hiding it on the app or misleading . ### 1/5 — Terrible company *2026-08-19, version 10.2633.0* Tell your CEO to pound sand. It’s a really bad look for this company. I’ll be pulling my investments as well. Maybe he can end up poor with no voting rights like he wants. Literally what is wrong with the modern world. ### 1/5 — Could be easier to use on iPhone *2026-08-19, version 10.2633.0* There’s no clear structure on iPhone to use it ### 1/5 — “Suggested” fields *2026-08-18, version 10.2633.0* The listing “suggested” fields that populate in a purple colored text don’t remember what I’ve been selecting for months. It forgets the listing category and category metafields every week. Great feature if it actually worked. Update: still doesn’t auto populate fields properly, should work on app and desktop site but does not. ### 1/5 — This new update completely sucks *2026-08-18, version 10.2633.0* I’ve had my Shopify account for 3+ years and they all of a sudden update the app changing the complete dynamics and navigation of the entire app the entire way I interact with my store for the worse…. Not to mention how bugged and messed up this newer version is. Literally stops working and freezes mid app EVERY time I go to add a product or adjust something within my store which was never a problem before . Not to mention they completely changed how you edit your store and certain functions are impossible to find making this app a pain to you entirely. Not to mention the stupid set up with every edit broken up into multiple puzzles you must solve before you get to what you been looking for that you can’t find all of a sudden . Not to mention the literally HELPLESS ai chat boxes everywhere I look . It’s completely unnecessary, 100% more confusing and inefficient. Definitely working on my own website/server this app is trashed on now ### 1/5 — Verifying identity *2026-08-17, version 10.2633.0* Have my business all set up and now they won’t let me access my funds. I’m clearing who I am . This could be racism and discrimination. ### 1/5 — Absolute scammer cesspool *2026-08-17, version 10.2632.0* You create a website with Shopify, it’s a PLAYGROUND for scammers. Since making my website, paying for numerous things. My hard earned time and energy. They have ZERO security. I have been absolutely bombarded with scammers and sales emails. I have gone from 14 unread emails to over 1000 of people who have somehow got made aware I created a website through Shopify. Save your time. Make a website else where unless you’re ready to constantly delete emails or pay for extra storage to save room for legit customers. ### 1/5 — Just updated now won’t create shipping label *2026-08-17, version 10.2632.0* Title says it. Made me update today, now it won’t work to create shipping label. Please fix immediately ### 1/5 — Quiero devolución o los demando *2026-08-14, version 10.2632.0* Me deseo muchas aplicación, pero vi que no no me sirvió para nada. La eliminé eliminé mi cuenta y resulta que tengo dos meses sin que elimine esa cuenta y me está cobrando de mi tarjeta. Quiero una devolución ## Most praised reviews (10 highest-rated) ### 5/5 — From Shangme Skin Care Essentials honest review. *2026-08-21, version 10.2633.0* I love using Shopify! It makes managing my online store easy and convenient. As a business owner, I’m very happy and satisfied with the platform. Shopify has been a wonderful partner in growing my business, and I highly recommend it to other online sellers. ### 5/5 — 😃⬆️⬆️🔝 *2026-08-19, version 10.2633.0* I believe i’ll make $50k soon on shopify ### 5/5 — Excellent work *2026-08-19, version 10.2633.0* I loved shopify! They have an excellent tools to manage inventory, online products, sells and everything you need to run a business! Great job to the team of shopify! They worth it. ### 5/5 — Just great *2026-08-18, version 10.2633.0* Perfect interface ### 5/5 — Our Shopify *2026-08-18, version 10.2633.0* Shopify is the most efficient way to service your online customer base. They deserve our 5 ⭐️⭐️⭐️⭐️⭐️rating ### 5/5 — I love this app *2026-08-11, version 10.2632.0* This app is amazing all in one stop shop. You almost can do pretty much whatever when it comes to running and online business just beautiful thank you Shopify for making it so simple and convenient ### 5/5 — Perfect platform *2026-08-05, version 10.2631.0* Amazing easy to use and fees are amazing ### 5/5 — Lo mejor *2026-08-04, version 10.2631.0* La mejor app para emprendedores, la verdad estoy muy contento y espero seguir trabajando con ellos por mucho tiempo 👌 ### 5/5 — Perfecto *2026-08-04, version 10.2631.0* La mejor decisión que pude haber tomado fue empezar mi negocio con la ayuda de Shopify todo fue mucho más sensillo ### 5/5 — Oh hold on *2026-08-03, version 10.2631.0* In Love they make everything so easy great communication --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*