# Shopmetrics Mobile > Mobile fieldwork app for mystery shopping and market research studies. (iPhone/iPad app by Research Metrics LLC.) - Source: https://appshunter.io/ios/app/shopmetrics-mobile/id1604394370 (this page in markdown: same URL + `.md`) - Developer: [Research Metrics LLC](https://appshunter.io/developer/510041799) - Category: Business, Productivity - Price: Free - Rating: 2.10/5 from 8 App Store ratings · 9 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 86 MB - Languages: American English, Catalan, French (France), German (Germany), Italian, European Portuguese, European Spanish - Released: 2022-03-25 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/shopmetrics-mobile/id1604394370/reviews.md ## What is Shopmetrics Mobile? Shopmetrics Mobile is the ultimate app for mystery shopping or market research fieldwork and facilitates all fieldwork activities in mystery shopping, client intercept surveys, exit surveys, target marketing surveys, internal audits, and many other types of studies. Integrated with the Shopmetrics NEXT platform, Shopmetrics Mobile enables fieldworkers to connect to research agencies using the platform and find opportunities, complete jobs even if offline, track payments and manage profile data at home or on-the-go, on any device. • Easily and quickly sign up with research agencies operating on Shopmetrics NEXT • Follow Job Boards and grab open jobs while on-the-go • Complete Surveys with built-in data validation and automation even offline • Attach multimedia from your device or produce media files as you complete surveys ## Key features - Find and complete mystery shopping jobs - Conduct client intercept, exit, and target marketing surveys - Complete internal audits and other studies - Work offline with built-in data validation - Attach or produce multimedia files - Track payments and manage profile data ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/shopmetrics-mobile/id1604394370/reviews.md ### 1/5 — Terrible App *2026-07-24, version 1.6.2* Keeps crashing, I have so far not been able to successfully log in to any of the MSC profiles. The app is trash. Please update an app, you can literally get AI to create better apps than this hot garbage. ### 1/5 — Not dependable *2026-06-17* The app is very unreliable. I have got it to work about 25% of the time. Very disappointed. ### 1/5 — Glitch *2026-06-13* App no longer works after the update. I’m stuck with a blank white screen. Works on the web browser just fine so I guess I’ll have to go back doing that. ### 1/5 — Glitches, no support, no updates *2026-04-29* When I enter a Server URL, the screen turns a white blank and doesn’t refresh at all despite waiting for hours. The same url works fine inside a mobile as well as a web browsers. So this is an issue with the software engineering of this poor quality app. ### 1/5 — Une vraie farce *2025-11-30, version 1.6.0* Suis incapable de m inscrire, de plus il n est qu en anglais!!! ### 1/5 — Horrible user experience *2025-05-26, version 1.5.0* The app is problematic. It does not sync text inputs well at all. Only the photographs entered are saved. I always end up having to enter text via the website which defeats the purpose of having the app. ### 1/5 — Needs serious work and legit support *2024-12-05* This app doesn’t retain the input data, and there’s no “support” link or on the company website; just “sales.” It’s not my devices or OS. There’s no update to download. Tried removing and uninstalling and now can’t get back in (with info that worked previously) to use it at all! Going back to manual so I can function…and since extra time (I’m not paid for) to make up fur these shortcomings, making this work cost more than I’m making so I’m moving on. ### 1/5 — They don’t pay you *2024-09-13* I was given a bad review for a job that I didn’t accept and now they blocked me from viewing any jobs after I reached out about it. They have yet to pay me for the jobs I did complete. ### 3/5 — Shopmetrics is definitely helpful, but has issues. *2024-05-26* This app allows me to switch between each account I have with Shopmetrics. That is great in itself. However, the ‘“forgot password” feature does not work. And I really wish it could lump all the companies together. But it does not. I have to switch between each. But this is still faster than doing it web-side. So pros vs cons. It’s for you to decide. I give it 4 stars because it’s almost there… I think legalities are the reason this app can’t be what we all want. ## Frequently asked questions about Shopmetrics Mobile ### What types of studies can I complete with Shopmetrics Mobile? Shopmetrics Mobile facilitates a variety of fieldwork activities including mystery shopping, client intercept surveys, exit surveys, target marketing surveys, and internal audits. ### Can I complete jobs offline with Shopmetrics Mobile? Yes, Shopmetrics Mobile allows you to complete surveys and other jobs even when you don't have an internet connection. Data validation and automation are built-in to ensure accuracy. ### How do I sign up with research agencies using Shopmetrics Mobile? You can easily and quickly sign up with research agencies that operate on the Shopmetrics NEXT platform directly through the app. ### Does Shopmetrics Mobile support attaching multimedia files? Yes, you can attach multimedia files from your device or produce media files directly within the app as you complete your surveys. ### How often is Shopmetrics Mobile updated? The latest version of Shopmetrics Mobile is 1.6.0, which was last updated on October 27, 2025. Updates are released to improve functionality and add new features. ### What devices are compatible with Shopmetrics Mobile? Shopmetrics Mobile is compatible with iPhones, iPads, and iPods, making it accessible on various Apple mobile devices. ### What is the user rating for Shopmetrics Mobile? Shopmetrics Mobile has a user rating of 2.8 stars based on 5 ratings. This indicates a mixed reception from its current user base. ### Is Shopmetrics Mobile free to download and use? Yes, Shopmetrics Mobile is available for free. There are no upfront costs to download or use the core features of the application. ## Version history (last 5 releases) ### 6.8.0 — 2026-08-28 - various performance improvements and stability fixes ### 1.6.2 — 2026-07-06 - various big fixes and improvements ### 1.6.1 — 2026-06-01 - Various fixes and optimizations ### 1.6.0 — 2025-10-27 - Improvements to the Call Recording interface used during survey completion - Various fixes and optimizations ### 1.5.0 — 2024-10-07 Bug fixes and improvements ## Apps similar to Shopmetrics Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Usiminas - Extranet Mobile](https://appshunter.io/ios/app/usiminas-extranet-mobile/id1662385060) | — | Free | Business | | [Virtual Number for WA Business](https://appshunter.io/ios/app/virtual-number-for-wa-business/id1663338780) | 4.3 (285) | Free | Business | | [AAWA Meetings](https://appshunter.io/ios/app/aawa-meetings/id6444048080) | — | Free | Business | | [Humu](https://appshunter.io/ios/app/humu/id6443742620) | 3.0 (2) | Free | Business | | [Artlogic](https://appshunter.io/ios/app/artlogic/id1667609500) | 5.0 (2) | Free | Business | | [CRGO](https://appshunter.io/ios/app/crgo/id6443815000) | — | Free | Business | ## More apps by Research Metrics LLC - [MobiAudit](https://appshunter.io/ios/app/mobiaudit/id390410157) - [Mobalytics](https://appshunter.io/ios/app/mobalytics/id510041796) - [Surveo](https://appshunter.io/ios/app/surveo/id857735603) - [GigSpot](https://appshunter.io/ios/app/gigspot/id1114815419) All apps by Research Metrics LLC: https://appshunter.io/developer/510041799 ## Related topics [decipherag mobile](https://appshunter.io/ios/topics/decipherag-mobile) · [mobile research](https://appshunter.io/ios/topics/mobile-research) · [2010 helion market research cvba](https://appshunter.io/ios/topics/2010-helion-market-research-cvba) · [altametrics](https://appshunter.io/ios/topics/altametrics) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*