# Shopmonkey for Techs 2.0 — Powerful shop management tool > Mobile auto shop management tool for technicians, syncing with a cloud-based system. (iPhone/iPad app by Shopmonkey.) - Source: https://appshunter.io/ios/app/shopmonkey-for-techs-20/id6444575468 (this page in markdown: same URL + `.md`) - Developer: [Shopmonkey](https://appshunter.io/developer/1516327106) - Category: Productivity - Price: Free - Rating: 3.40/5 from 80 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 16.4 · 197 MB - Languages: American English - Released: 2024-01-19 - Data updated: 2026-08-14 - Monetization: subscription - User reviews in markdown: https://appshunter.io/ios/app/shopmonkey-for-techs-20/id6444575468/reviews.md ## What is Shopmonkey for Techs 2.0? Shopmonkey for Techs is the only auto shop management mobile app designed just for technicians. It syncs seamlessly with Shopmonkey web app — an easy-to-use cloud-based system that helps auto shops understand, manage and grow their business — keeping every team member on the same page no matter where they’re working. Download Shopmonkey for Techs to get the tools you need to work efficiently, stay on top of tasks, and keep in sync with your service writers without ever leaving the bay. FEATURES + VIN and License Plate Scanning - Check in vehicles faster than ever before. One tap of a button pulls up the vehicle information, so you can start working right away. + Digital Vehicle Inspections - Quickly take and mark up photos, upload videos, and add notes to inspections—helping customers understand recommended services while documenting pre-existing vehicle damage. + Built-In Diagrams, Procedures & More - Open vehicle diagrams, specs, wiring, procedures, and fluid information directly from any work order within the app, for quick access to the info you need. + My Work Orders - Get a personalized view into the orders that you are responsible for and see authorized work at a glance. + Workflow Tracking - Clearly track and update work order status as you progress. + To-Do List - Check off labor line items, inspection items, and more to easily keep track of your workload. + Internal Notes & Collaboration - Send and receive notes between service writers and other team members to stay on the same page while saving valuable time. + Real-Time Updates - Create and update customer, vehicle, and work order details right on the mobile app, without having to run to your service writer. + Time Clocks - Track hours and understand your personal efficiency by clocking into any work order, service, or labor item. We're always developing new features to improve the Shopmonkey for Techs app experience, and we'd love to hear your feedback! Drop us a line with new feature requests or just to let us know how we’re doing: https://shopmonkey.canny.io/. --- IN THE NEWS TechCrunch — Shopmonkey raises $75M Series C to help auto repair shops streamline their business: “Now, less than a year after announcing a $25 million Series B, Shopmonkey has garnered another fresh round of capital. The company has raised a $75 million Series C led by previous investors Bessemer Venture Partners and Index Ventures, as well as additional participation from returning investors Headline and I2BF, and new investor ICONIQ Growth. The financing will be used to grow Shopmonkey’s product, sales and marketing teams, and further fuel development of its platform.” --- SUBSCRIBE Shopmonkey has a range of subscription options to fit your shop size and budget. - Basic Monkey - Clever Monkey - Genius Monkey - Enterprise & HD A Shopmonkey subscription is required to use this app. Learn more at www.shopmonkey.com ## Key features - VIN and License Plate Scanning - Digital Vehicle Inspections with Photos/Videos - Access to Vehicle Diagrams and Procedures - Personalized Work Order View - Workflow and To-Do List Tracking - Internal Notes and Collaboration - Real-Time Updates - Time Clock Tracking ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/shopmonkey-for-techs-20/id6444575468/reviews.md ### 3/5 — Techs adding parts *2026-07-29, version 109.13* Would be nice if we could give techs permission to add parts. I gave Admin permissions and their functions are still pretty limited. ### 1/5 — Needs more work 😂 *2025-12-12, version 1.0.208* Need to add a clear cache feature. I have to uninstall and reinstall this app every few months so it will function properly. Very laggy, also why can’t you send your inspections to the customer through the app? Scan vin option is usually wrong on the model of car idk how all that works but it is pretty annoying. Can’t hit return on my phones keyboard in the internal notes or my messages Look Like This. Camera quality is low for some reason. Photos I take in one ticks inspection photos sometimes show up in another tickets inspection photos (yea idk hopefully it’s just a glitch on my end and isn’t actually transferring over). That pretty much sums up my experience with this app. ### 2/5 — Needs Work *2025-07-24, version 1.0.203* Compared to 1.0, this app unfortunately feels like a downgrade in terms of efficiency. Intake inspections take absolutely forever to upload photos and are inconsistent. Oftentimes it will drop photos and even the whole inspection together. Randomly, the calendar will not work and it won’t show any of the current days appointments, and when you look ahead, it will not show any appointments even if you have ones scheduled. The biggest problems are the inspections however. They take ridiculously long compared to 1.0. That is where most of my issue lies. ### 3/5 — What’s wrong with app? *2025-07-18, version 1.0.203* 1. Can’t track my time. 2. Very uncomfortable track done job. Add a filter, so techs can see how many cars they fix during the week, month on custom option. 3. Everyday I have to log in to account. 4. Uploaded video doesn’t play. Before we don’t have issue like this ### 1/5 — Extremely Slow *2025-07-16, version 1.0.203* Why are you so bad at the simplest things ### 1/5 — Get Good. *2025-06-18, version 1.0.201* The app will crash at random points during literally anything. Photos never upload, if they did it’s missing 50+ photos that I have taken MULTIPLE times. ### 1/5 — Shop manager *2025-05-22, version 1.0.109* The worst app ever I’m a shop manager at a large automotive shop and my owner has required all of our technicians to use this to help track progress on jobs, check in and out of cars with inspection reports. The app is absolutely horrible. We constantly have to re-login. It loses half the data when you go to upload the photos to the cloud and there’s time clock issues. No one at Shopmonkey seems to care enough to answer any of my emails back. I got a hold of one of the technical support agents and after multiple emails in a chain back-and-forth they just gave up and stop responding to my emails. Talk about the worst Customer Service ever and they just raised my price. If I can suggest one thing, it would be either stick with 1.0 or get a different CRM for your shop don’t download this app. It will ruin your workflow and piss your employees off. Shop monkey has made a monkey of themselves and they don’t care about people like us that have been by their side for four years. All they do is take your money and never do want they say they will do. Save your team/soul DON’T download this ultra buggy application. ### 1/5 — Expect Bugs and unreliability… *2025-04-26, version 1.0.109* Shopmonkey used to be a great platform, but ever since the update to 2.0, the experience has gone downhill. We’ve consistently dealt with issues like mileages not saving, digital vehicle inspections disappearing, and getting kicked out of the app. On the desktop version, we’ve had wrong reports, mis-scheduled appointments, and frequent crashes leading to a blank error screen that says, “Sorry, something isn’t working right. Our engineers are aware and working on it.” — which seems like a standard excuse at this point. Initially, I blamed my team for missing mileages and incomplete DVIs. Now I realize it’s the system itself. Shopmonkey used to be reliable. Sadly, I can’t say that anymore. ### 1/5 — Not the best *2025-03-20, version 1.0.105* The app has potential, but the login experience is extremely frustrating. It requires logging in repeatedly, and every time I open it, I get kicked out. On the web, we constantly lose the search functionality and have to reset our cookies, which is incredibly frustrating. This also forces us to log in again on every browser we use. Customer support is unhelpful—you wait an hour just to chat with someone, only to be told, ‘We tried it on our end, and it’s working fine,’ as if the issue doesn’t exist. They either act like no one else has reported the problem or say a fix is coming soon, but nothing ever changes. Worse, they make you feel like you’re lying or don’t understand basic tech instead of actually helping. It’s clear there is a severe lack of tech support, and they’re unwilling to invest the resources needed to fix these persistent issues. Shopmonkey could be the greatest shop software—if only it actually worked as intended ### 1/5 — App performance. *2025-02-24, version 1.0.98* App has consistently had issues trying to use as a tech. Recently, app had been locking me out every 10 second and there for making the app not usable. I have been having to change times and use the computer app instead which is no where near as good for a tech. Also has been having the issue during inspection, it will consistently log you out when taking measurements inbetween sections. Many other issues with the app and condition of the app is not the same anymore. Don’t recommend. ## Frequently asked questions about Shopmonkey for Techs 2.0 ### What does Shopmonkey for Techs 2.0 do? Shopmonkey for Techs 2.0 is a mobile application designed specifically for auto repair technicians. It provides tools to manage daily tasks, track work orders, perform digital inspections, and access vehicle information, all while syncing with the Shopmonkey web-based management system. ### What are the key features of this app? Key features include VIN and license plate scanning for quick vehicle check-in, digital vehicle inspections with photo and video markup, direct access to vehicle diagrams and procedures, personalized work order management, workflow tracking, to-do lists, internal notes for collaboration, real-time updates, and time clock functionality for efficiency tracking. ### How much does Shopmonkey for Techs 2.0 cost? A Shopmonkey subscription is required to use this app. The company offers a range of subscription options, including Basic Monkey, Clever Monkey, Genius Monkey, and Enterprise & HD plans, to fit different shop sizes and budgets. More details can be found on their website. ### What kind of devices is Shopmonkey for Techs 2.0 compatible with? The provided description does not explicitly state device compatibility. However, as a mobile application, it is designed to run on smartphones and tablets that support its operating system, likely iOS and Android, to sync with the cloud-based web app. ### How does this app help technicians in their daily work? The app helps technicians work more efficiently by streamlining vehicle check-in with scanning, simplifying inspections with digital tools, providing quick access to necessary vehicle data, and allowing for real-time updates and communication without leaving the service bay. It also helps in tracking workload and personal efficiency. ## Version history (last 5 releases) ### 109.14 — 2026-08-08 Bug fixes and performance improvements. ### 109.13 — 2026-07-29 Bug fixes and performance improvements. ### 109.12 — 2026-07-26 Bug fixes and performance improvements. ### 109.11 — 2026-07-25 Bug fixes and performance improvements. ### 109.9 — 2026-07-23 Bug fixes and performance improvements. ## Apps similar to Shopmonkey for Techs 2.0 | App | Rating | Price | Category | | --- | --- | --- | --- | | [HONK Partner](https://appshunter.io/ios/app/honk-partner/id956620201) | 2.4 (310) | Free | Productivity | | [Direct-Hit Mobile by Identifix](https://appshunter.io/ios/app/direct-hit-mobile-by-identifix/id6476014987) | 4.4 (31) | Free | Productivity | | [Mac Tools Smart Tools](https://appshunter.io/ios/app/mac-tools-smart-tools/id1438193376) | 4.7 (57) | Free | Productivity | | [Snap-on](https://appshunter.io/ios/app/snap-on/id1334291932) | 4.6 (689) | Free | Productivity | | [ARI (Auto Repair Software)](https://appshunter.io/ios/app/ari-auto-repair-software/id1189544427) | 4.8 (287) | Free | Productivity | | [Tekmetric Mobile](https://appshunter.io/ios/app/tekmetric-mobile/id6480447255) | 2.7 (56) | Free | Productivity | ## More apps by Shopmonkey - [Shopmonkey for Techs](https://appshunter.io/ios/app/shopmonkey-for-techs/id1516327107) - [Shopmonkey Events](https://appshunter.io/ios/app/shopmonkey-events/id6739251379) All apps by Shopmonkey: https://appshunter.io/developer/1516327106 ## Related topics [shop management assistant](https://appshunter.io/ios/topics/shop-management-assistant) · [workshop software](https://appshunter.io/ios/topics/workshop-software) · [automotive tech](https://appshunter.io/ios/topics/automotive-tech) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*