# Shoppers — user reviews

> 56 indexed App Store user reviews of Shoppers by SUPERVALU Inc., rated 4.80/5 from 24,711 ratings.

- Source: https://appshunter.io/ios/app/shoppers/id497416451/reviews
- App overview in markdown: https://appshunter.io/ios/app/shoppers/id497416451.md
- Rating breakdown: 5★ 21,342 · 4★ 2,024 · 3★ 719 · 2★ 204 · 1★ 422

## What do users think of Shoppers?

Overall sentiment: neutral

**Pros**

- 👍 Friendly and helpful cashiers
- 💰 Great prices and savings
- 🛒 Convenient grocery shopping

**Cons**

- 🙄 Forced to use the app for savings
- 🤦‍♀️ Tedious coupon clipping process
- 🔍 Inability to search for specific items
- 🤔 App issues with login, updates, and coupon availability

**Commonly reported bugs**

- Login issues and inability to update account information
- Coupon availability and functionality problems
- App crashes and freezes

**Most requested features**

- Add a search function to find specific items
- Improve the coupon clipping process
- Ensure app stability and reliability

## Newest reviews (13 of 56)

### 3/5 — Attractive, but can’t search for a specific item

*2024-01-26*

The ads and coupon features are nice, but there’s no place to shop for something you are looking for.

### 4/5 — Ok

*2024-01-13*

I’ve used the app for years, unfortunately most nearby locations have closed. If I do come across another in my travels, I always do. Good prices, and convenient to look at the circular. The pain is clipping coupons. I used to clip by tapping the plus sign. Now it selects the coupon, navigating to another screen, then I have to tap to add. Followed by having to going back to the main coupon list. Way too much to clip coupons.

### 3/5 — Shopper’s review

*2022-06-17, version 3.0.13*

My wife & I shop at this store in part because the workers are so helpful, considerate, & professional.  But with prices rising we are not able to buy as much there as we used to. Frankly, I still can’t understand why the Potomac Yard location was closed.  Being required to drive to more distant locations means we have to think twice about doing so.

### 3/5 — Add the item without it popping up!

*2021-06-21, version 3.0.12*

When I’m trying to add an item I want to just add it and move on. I do not need the item to pop up! If I’m adding it I know what it is already.

### 4/5 — Shoppers

*2020-12-16, version 3.0.11*

Wish the Annapolis store was still open. I shopped there for 40 years. Miss it

### 5/5 — Weekly ad prices!!

*2020-10-23, version 3.0.7*

Love the addition of weekly ads & coupons to app!!!

### 5/5 — Shopaholic

*2020-10-22, version 3.0.7*

Good place to shop when you need something specific most sales are reasonably competitive with other stores they are higher priced on most items but you can find what you are looking for 90% of the time they have the best snow crab legs of any chain and they steam them while you wait produce is well stocked but often wilted and been on the shelf for awhile cashiers are not to well versed in different types of vegetables and often charge you the wrong price for items because they do not know what they are so always check your receipts however the store I frequent is well maintained and the personnel are friendly and helpful even when looking for specific cuts of meat they make a concerted effort to try to assist all customers even the rude nasty ones I will always shop here I just would like to see the $10 off coupon last the length of the sale and not just the weekend

### 3/5 — Shoppers ads

*2020-10-07, version 3.0.7*

Why don’t I get the WEEKLY AD first in the email, instead I have to go from one page to the another and even then when I click on the WEEKLY AD I’m still taken to another page and another page to finally see the WEEKLY AD? Please don go the path Giant and Safeway going, they’re loosing on their best customers, believe me.

### 2/5 — Needs update

*2020-08-03, version 3.0.7*

App doesn’t load coupon’s properly. $10 off $50 coupon disappears after one use and you are allowed for multi use when app works. I’m using an iPhone XS MAX! Will increase stars when app is usable

### 5/5 — Loyal customer

*2020-07-26, version 3.0.7*

I like the store and app

### 4/5 — Prices are creeping up

*2020-02-25, version 3.0.7*

I am not seeing low prices as before. Would also like to see that $10 coupon off $50 any time I shop. Why can’t it be?

### 3/5 — $10 coupon disappeared

*2020-01-10, version 3.0.7*

I have been using this app forever, and all of a sudden, about 3 weeks ago, the $10 off coupon stopped showing up. 😡 I know the offer is still going on, since I get the sales fliers. But the convenience of being able to add it via the app has been my main reason for shopping here.

### 5/5 — Great stores

*2019-11-15, version 3.0.7*

I always enjoy shopping at Shoppers and I love the ten dollar coupons

## Most critical reviews (10 lowest-rated)

### 1/5 — Your forced to download the app

*2024-06-23*

I Love our store in Waldorf, the people are great. I HATE that I have to download the app for savings! I used to just put in my phone number/s and now I have to use the app! I quit going to some grocery stores because of an app that I deleted because I don’t have the time or patience with them and now I have to play this game with Shoppers! It may be convenient and friendly but I’ll drive 15 minutes farther to an equally friendly and great store because of NO APP!
I’m tired of company’s trying to control my life!

### 1/5 — The Coupons Mistery

*2023-04-23*

I downloaded your app but the coupons wouldn’t show. Tried reentering my info and selected my grocery store but still couldn’t see any coupons. The store associate made me do the same (renter my info) but then she “opined” that it must be the quality of Wi-Fi. Tried the same from home (with strongest possible Wi-Fi - still the same).

### 1/5 — Love the store hate the app

*2022-11-27, version 3.0.13*

I’ve tried logging in multiple times and changed passwords over and I’ve. The app still won’t let me sign in. Have to go use Walmart instead.

### 1/5 — Asked to many times if I am enjoying the app

*2021-05-16, version 3.0.11*

I do not like apps that ask you to rate them before you have time to even try to use the app if I could give 0 stars I would just for this!

### 1/5 — Website problems

*2020-11-22, version 3.0.11*

Hello, I have been trying to download coupons and getting errors for about a week now . When is the problem going to be fixed.

### 1/5 — Can’t search the store for items

*2019-08-01, version 3.0.7*

The Wegmans app lets you search the store, any location you enter, for specific items. It tells you the price, ingredients, and even the exact aisle where the item is located. This app for Shoppers does none of that. It only gives coupons, which are nice, but the app could be so much more helpful.

### 1/5 — Previous App Better

*2018-12-05, version 3.0.5*

The previous app you could tell what the products were. Now the pictures are blurry and the description is incomplete unless you click and see what the coupon is for.

### 1/5 — Don’t waste your time downloading this app.

*2018-10-09, version 3.0.4*

What’s the point of having an app if everything you click on it directs you right back to the internet browser??

### 2/5 — Coupon clipping is tedious

*2024-04-18*

There is a + button to add a coupon but it actually opens the coupon and then you add the savings. It can be a one step process but it’s been made longer by having to click, open, load, add coupon, close. Repeat for each coupon.

### 2/5 — Horrible App

*2023-09-06*

This App is run through a platform configuration called SalesForce. The App does not recognize or accept updates from the user. I’ve made multiple attempts to change my password, phone number, and email address but to no avail, the App will not accept my changes. Because of this, I have not been able to use digital coupons for purchases. Very disappointed with my experience.

## Most praised reviews (10 highest-rated)

### 5/5 — Cashiers

*2022-10-29, version 3.0.13*

You have good cashiers but not enough of them. The men’s room is disgusting and panhandlers accost you as you enter the store.

### 5/5 — Best Ever

*2022-07-20, version 3.0.13*

Been shopping at Shopper’s and outside of Giant they are the best for convenience (right across the street).

### 5/5 — Reliable Grocery Store

*2021-10-16, version 3.0.12*

I depend on Shoppers for most of my grocery purchases. Their prices are great, and the service is friendly.

### 5/5 — Shoppers at Fortuna Plaza

*2021-06-10, version 3.0.12*

The Shoppers that I go to at Fortuna Plaza is wonderful!  All of the staff there are AWESOME!!  I aggravate 😊😊 them every Friday morning to let them know how much I appreciate them and what they do for the customers. 

Wonderful and awesome folks!  The customers should let them know that!

### 5/5 — Shoppers’ Customer for more than 25 years!

*2021-02-27, version 3.0.11*

So glad the Shoppers didn’t close in my neighborhood.

### 5/5 — MISSED THE $10 coupon for &50 groceries

*2021-02-04, version 3.0.11*

I’m old and changed does not work for me.

### 5/5 — Bassman 62

*2020-12-11, version 3.0.11*

The only issue I find is returning to my purchase order once it’s been submitted. I.e.… An instance of wanting to add something else in the order.

### 5/5 — Love shopping at Shoppers  food warehouse

*2020-11-23, version 3.0.11*

I’ve been shopping at shoppers for the warehouse for 20 years great prices love it

### 5/5 — Customer Service

*2020-11-15, version 3.0.7*

Cashiers are very friendly

### 5/5 — TY

*2020-10-23, version 3.0.7*

The whole app make shopping easier when I advance of getting to the store. We really appreciate it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
