# Shoppix — user reviews > 70 indexed App Store user reviews of Shoppix by Kantar UK Ltd, rated 4.66/5 from 17,609 ratings. - Source: https://appshunter.io/ios/app/shoppix/id1184563264/reviews - App overview in markdown: https://appshunter.io/ios/app/shoppix/id1184563264.md ## Newest reviews (18 of 70) ### 3/5 — Money for nothing *2026-09-05, version 11.0.0* Easiest way to earn extra cash ever ### 3/5 — Quick and easy *2026-09-02, version 11.0.0* All fine. Very efficient. Usually OK but there seem to be increasing problems with the website and I don’t keep receipts once photoed so it isn’t always possible to repeat them. It is unfair that you lose the bonus when it’s the site that is at fault-? Usually OK to use but I’ve changed my email address to my new one several times only to find it reverts to my old one when I go back on, so no sign of my gained rewards-? ### 5/5 — Shoppix app *2026-08-17, version 10.0.0* Really good app ### 5/5 — Love it! *2026-08-16, version 10.0.0* Been using a good few years now, only a few times have receipts been rejected. A problem sometimes if online one rejected as cannot query it. Customer service has been prompt to respond when needed. ### 5/5 — Good *2026-08-12, version 10.0.0* Good ### 5/5 — Excellent app *2026-08-11, version 10.0.0* Great for keeping track of receipts and gettting rewarded to do so ### 5/5 — Shoppix *2026-08-11, version 10.0.0* This app is fantastic in a matter of months I’ve saved so much money what a great way to save ### 5/5 — Hi *2026-08-10, version 10.0.0* Thanks ### 5/5 — Shoppix *2026-08-08, version 10.0.0* Fantastic app, had lots of amazon vouchers which equals free items in my book ### 5/5 — Great app!! *2026-08-07, version 10.0.0* Great app, simpke and easy too use and pays out well and efficiently- my favourite shopping app!! ### 5/5 — Track spending *2026-08-05, version 10.0.0* Loving tracking my spending and gaining rewards! ### 5/5 — Amazing *2026-08-05, version 10.0.0* Being semi disabled. There’s nothing I like more after I’ve been taken shopping and then dropped off. Out come my receipts and I start snapping. I also enjoy the surveys. It’s a great app. Then when I’ve saved enough, I have it put into my Amazon account to treat myself or my grandson. X ### 5/5 — Love getting rewards *2026-08-04, version 10.0.0* I scan as much as possible to get reward’s. I love the quizzes even though I’m not good at them worth a try . Bit disappointed with the online receipts that I have forwarded and most not excepted. Still trying and still learning. ### 5/5 — Money for nothing *2026-08-04, version 10.0.0* I really like this app. Just take pictures of your receipts and get vouchers to spend ### 5/5 — App *2026-08-02, version 10.0.0* Love this app. Very easy to use and earn. ### 5/5 — Great *2026-07-30, version 10.0.0* Easy to use. Quick to claim points and builds up fast for rewards ### 5/5 — Spot on *2026-07-29, version 10.0.0* Great fun and you get rewards 👍 ### 5/5 — Sum *2026-07-29, version 10.0.0* U r getting something for nothing. ## Most critical reviews (10 lowest-rated) ### 1/5 — I want to use the app to review it! *2026-08-12, version 10.0.0* saying I’m on a waiting list? Any other app I’ve had, has never even had a waiting list, it feel like a scam and a waste of time if you u will just be sitting waiting for half a year and probably won’t even be able to use it! No app has a waiting list unless it’s a scam keep clear people ### 1/5 — Can’t take pics of receipts *2026-07-25, version 10.0.0* Please fix taking pictures of receipts ### 1/5 — Was ok but… *2024-10-02* I used to use this and it was ok, customer service did respond fairly quickly, they paid out in a reasonable time frame. A few receipts rejected and challenged and still rejected, and some I couldn’t see what was wrong with the rejection, I wasn’t out of the time frame, and the receipts were clear, so why rejected 🤷‍♀️ Then I got this in an email (“As we mentioned previously, at Kantar we constantly review the needs and requirements of our research panels and have recently made the decision to reduce the number of users of our Shoppix app to ensure the profile of app users remain reflective of the UK population. To achieve this, we will be reducing the number of users in certain groups and your account falls into this category.”) but with no real explanation as to why, I’m wondering if it’s because I did cash out 🤷‍♀️ Nothing like a company making you feel like you’re not of value is there. **Developer response:** Thank you for your review. We're sorry to hear about the frustration. The deactivation of your account has nothing to do with the fact the you redeemed your tokens. As the data collected within the Shoppix app is used for market research purposes, it is very important that the needs and requirements of our research panels at Kantar are constantly reviewed to ensure accurate pictures of shopper and/or consumer behaviour are maintained. Recent reviews have highlighted that we are oversubscribed in certain areas within our Shoppix panel which is why we reduced the number of users to address this. We thank you for your contribution to Shoppix. In addition, we do run other research panels within Kantar, which we regularly recruit for, so if you would like to continue to be part of this type of task moving forward, then email us and we will get in touch with you as soon as we can. Please note that every query we receive is important to us so if you have any questions or if you need assistance with anything Shoppix-related please email us at help@shoppixapp.com and we will get back to you as soon as we can. ### 1/5 — Don’t use, they lie and have kicked the majority off!! *2023-07-19* Awful, been a member for so many years and a whole huge bunch of us have just been kicked off as they want to create a smaller group of people. No doubt they are going to shut down and I honestly have no sympathy at all for them now! Terrible! You’ve copied and pasted the exact same message to all these other peoples reviews who you’ve kicked off too! I uploaded every single Thursday without fail, I was an active user of the app and you nastily kicked me off with no warning at all. Copy and paste the same thing all you want but it just shows you have no compassion at all and can’t even write a personal honest response. Trying to make out like thousands of us are at fault when in fact it’s you! I hope you get shut down!!!! **Developer response:** Thanks for the feedback. Shoppix is used for market research purposes and it’s important for us to maintain an accurate picture of UK shopping behaviour. Many processes feed into this and to manage these more effectively, we are reducing the number of users. Thanks for your contribution and we hope you take advantage of your bonus tokens! If you have further questions or if you need assistance with your rewards please email us at help@shoppixapp.com and we will get back to you as soon as we can. ### 1/5 — Terrible customer service / app glitches *2021-04-09* If you have an issue don’t bother emailing Shoppix. You have to send at least 2/3 emails to get a reply and when you do, you receive an very vexatious, unhelpful response. I get the impression the customer service “team” are young, entitled and have absolutely no interest in good customer service. The app doesn’t always work correctly and despite submitting legible receipts they get rejected and the unhelpful and incompetent customer service team also decline them when challenged because they can’t be bothered to read the receipt to see that actually all the information is clearly legible and present so they decline too and as above, there is absolutely no point emailing them. Store Rewards is a much better receipt app and no faffing about with surveys to get zero points for going to the trouble. **Developer response:** Thank you for your review. We always try to provide the best service possible to our users and we are constantly working on the improvement of the app for better user experience. If you have any issues with regards to Shoppix or your receipts or the tokens you receive, we'd like to resolve any potential problems or any queries you might have. Please email us from the email address that you have signed up for Shoppix with at help@shoppixapp.com if you have any questions or suggestions relating to Shoppix. ### 1/5 — Scam! They don’t pay out! *2019-05-30* Really disappointed after months of saving up receipts I was excited to finally have enough for a £5 paypal voucher, I redeemed through the app and my tokens were deducted - it told me my payment would go through in 48 hours. Well I have now been waiting almost 2 weeks and still had no payment into my account. I’ve contacted customer support on both facebook and their help email line, and only had one response - telling me if i needed help i needed to email their help email which I had already done!!! Finally had a short response saying that they would look into it and they haven’t gotten back to me since. Customer support is absolutely shocking and I’m massively disappointed that i’ve wasted a bunch of time and given them a lot of receipt information only to be scammed. I guarantee if they respond to this review, it will be them referring me back to their unresponsive customer help email address for the 3rd time. Avoid at all cost! Don’t waste your time! **Developer response:** Thank you for your review. If you have contacted our helpdesk, we assure you that our team is doing their best to get to the bottom of this for you. Please contact us at your earliest convenience for an update. ### 2/5 — Very Strict and Unreasonable Rules! *2023-07-19* If you submit more than one receipt from the same store on the same day, you will only be awarded points for the 1st one. I often visits same store twice in a day, as I might need extra items to buy later in the day, and sometimes my husband too. I would have thought they would care not only about the receipts but also how often people visit certain stores… Receipts are only accepted for the last 7 days, and very often rejected for no apparent or the wrong reasons but despite you being given the option to dispute that you are not given the option to explain why you disagree and the people often dealing with these don’t seem to look into it at all and so disputes are rarely approved and no explanation given as to why! I am using some other similar apps and they are much easier to use and more rewarding than this app! **Developer response:** Thank you for your review. If you are still experiencing issues with anything related to our app or if you have questions or queries, please email us at help@shoppixapp.com and we'll try our best to sort it out. It's very important that you make sure to email us from your registered Shoppix email address that's currently linked to your account. ### 2/5 — Duplicate Receipt? Impossible! *2020-10-15* I have now used this app for a few weeks now. Was getting on pretty well and found it very simple to use with clear rules. However, recently I tried to input a receipt from one of the recent shops I was in of which was declined “due to duplication”. I double checked and I had not uploaded this. I then challenged the receipt and it was declined again because someone has already scanned it according to Shoppix. This is impossible as I bought the product, I scanned the receipt and then I binned it. The receipt hadn’t been in the hands of anyone else! If it’s picking this up and not allowing you to properly challenge it, I dread to think how many more times this might happen whilst using the app. Would have given 4-5 stars otherwise but this has gotten me slightly sceptical. Will wait and see if they will sort this out.... **Developer response:** Thank you for your review. We'd like to rectify this for you so please email us at help@shoppixapp.com. Please make sure to email us from your registered email address. ### 2/5 — Can’t use it on iPhone 8 Plus *2018-08-23* Update: i did contact help desk several times and they cannot resolve my issue. Advising me simple things which I’ve done before and nothing has helped. They cannot sort it clearly. And I still can’t use it on my brand new phone which is ridiculous. Only my account as my friends can login for their accounts on my phone. ! I’ve used my app on the old phone Samsung with no issues. When I bought new phone I can’t even log in to my app. It keeps coming back to the login page saying something went wrong. I can login on different phone as I tried because I thought there is issue with app - no , I just can’t login on my phone. I’ve tried uninstalled it few times already and did all steps it still the same. Shoppix team isn’t really helpful as they keep advising me same things which I’ve done few times already. I can’t use this app myself having more than 3000 points already . **Developer response:** We’re sorry to hear it is taking longer to get your issue sorted. If you can email us at help@shoppixapp.com with an update, we will continue to work on getting you snapping again on your new phone. ### 3/5 — Inconsistent *2026-09-08, version 11.0.0* Very few online receipts actually get accepted even though all the information required is on them. Also too many normal receipts lately are being rejected for the wrong reason and when challenged they also get rejected but they shouldn’t be. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy money *2026-09-15, version 11.0.0* Work it right and you’re getting yourself £30 a year or a few vouchers and coffees. Been using it now about 6 years ### 5/5 — Great App *2026-09-05, version 11.0.0* Love building up the points. Would love the return of the weekly quiz ### 5/5 — Excellent *2026-09-05, version 11.0.0* Excellent app easy to use ### 5/5 — Great for saving *2026-09-02, version 11.0.0* Honest and fair questionnaires ### 5/5 — Great *2026-08-29, version 10.0.0* Money for nothing ### 5/5 — Best App *2026-08-26, version 10.0.0* Happy to snap receipts and reap rewards ### 5/5 — Easy to use *2026-08-22, version 10.0.0* The app is very easy to understand. You can move around it easily to find the information that you need. ### 5/5 — Brilliant app *2026-08-20, version 10.0.0* So easy to use. So lovely to gain. Completely straightforward. ### 5/5 — Peter *2026-08-20, version 10.0.0* Excellent app easy to use, money for nothing so get snapping! ### 5/5 — Ms.smith *2026-08-19, version 10.0.0* It’s good and very easy . Keep up the good work. Be safe --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-19.*