# ShopRite: Groceries & Savings — user reviews > 839 indexed App Store user reviews of ShopRite by Wakefern Food Corp, rated 4.70/5 from 521,008 ratings. - Source: https://appshunter.io/ios/app/shoprite-groceries-and-savings/id1170573424/reviews - App overview in markdown: https://appshunter.io/ios/app/shoprite-groceries-and-savings/id1170573424.md - Rating breakdown: 5★ 439,323 · 4★ 48,604 · 3★ 15,219 · 2★ 5,899 · 1★ 11,963 ## What do users think of ShopRite? Overall sentiment: negative **Pros** - 🚀 Convenient online ordering - 👍 Helpful staff - 💡 Variety of products - 👍 Reasonable fees compared to competitors **Cons** - 🐛 Difficult to find/select store - 🐛 Unreliable account linking and discounts - 🐛 Inconsistent substitutions and item availability - 👎 Rude and unhelpful managers - 👎 Poorly organized app and search functionality - 👎 Frequent app crashes and sign-outs **Commonly reported bugs** - Disappearing shopping carts - Inability to view circulars and past purchases - Payment issues and lost time slots - Inconsistent app performance after updates **Most requested features** - Ability to easily switch between pickup, delivery, and in-store shopping - More flexible substitution options - Improved search and navigation - Printable shopping lists - Better syncing of cart and purchase history across devices - Ability to scan paper coupons in-app ## Newest reviews (10 of 839) ### 4/5 — Can’t see product in coupons *2026-08-22, version 26.5.0* I have used this app since the pandemic and love the ability to have my shopping list right on the app with aisle and now even shelf locations. But in the new version it does not have the name of the items in the coupons and the pictures are too small to see what they are. My other longtime peeve is that you can’t use it in landscape mode, rendering my iPad external keyboard in the case useless unless I type sideways. Update 8/26: It now allows me to use it when my iPad is in landscape mode, allowing me to use my attached keyboard without having to type sideways, but the app itself is in portrait mode so it is smaller. I find some items missing nutrition labels - only ingredients in the Nutrition tab. Also, in both coupon and weekly ad when I select an item to search the available items and add to list, when I hit the back arrow it takes me back to the beginning of the coupon list or weekly ad. Annoying to have to scroll down again. And they are asking for consent to share more information for ad/marketing purposes and it was initially really slow. I don’t love it as much as I used to and can see a time when I might have to give it up and thusly switch to Aldi or Lidl. ### 1/5 — Doesn’t work *2026-08-15, version 26.5.0* I can’t search anything in this app. At first I thought it was a specific item that ShopRite didn’t carry, but then I started searching basic things like milk or wipes and I always get a ‘NO RESULTS’ message. I was able to use the app before with no problem. Now, it’s not even working correctly: ### 2/5 — Selecting items for cart *2026-08-15, version 26.5.0* Very confusing and not intuitive shopping experience ### 1/5 — Terrible App experience *2026-08-14, version 26.5.0* First, I couldn’t log in. I tried to reset my password and it never sent a code to my email even after resending it 10 times. Then I tried to put in my husbands email and it said his name was logged to another account. Then I couldn’t get the payment option when ordering online and after I finally got through all of that, it said error for my card number which was correct y. I had to close the app and reset it for it to work. Terrible app experience. ### 1/5 — App not working *2026-08-14, version 26.5.0* Initialization error, deleted and re installed app, still same error ### 3/5 — Options *2026-08-11, version 26.5.0* I was only giving the option of the express delivery for $19 which month pockets are tight and I don’t have a car when I would not have mine waiting for whenever they could’ve delivered, not too happy about that, otherwise I love you guys! ### 1/5 — Only works connected to WiFi ? *2026-08-11, version 26.5.0* 1 star and this is generous. What app in 21st century works when connected to WiFi only? My phone connects to internet fine as I am sitting in my car I am able to order from Amazon , do my banking etc. , BUT I an not able to order from Shop Rite as ‘I have no internet connection lol. This is an issue that has been going on since this app was launched and I have been dealing with it for years . I think someone should fix this issue. 8-11-26 Update: issues above not fixed and on top of that today I can not anything to the cart unless I want to add it to my list lol. So no online shopping it seems. I did delete and reinstall and it it same lol. So my rating stays the same 1 star. ### 5/5 — App *2026-08-09, version 26.5.0* Worst App!!! ### 5/5 — Wow.. Great selection and nice price *2026-08-08, version 26.5.0* I am not sure if there’s any reason for me to go back to Whole Foods ### 2/5 — Bad app *2026-08-07, version 26.5.0* I have been trying to reset my password for a couple of days with no lock nor any way to get assistance to reset my password. ## Most critical reviews (10 lowest-rated) ### 1/5 — Log out *2026-08-30, version 26.5.0* So tired of you guys logging people out. You only do this so people do not use the coupons. Really makes me not want to shop here that I have to continuously login and always have a problem signing in. ### 1/5 — Sign-in loop *2026-08-29, version 26.5.0* Can sign into app no matter how many times I try signing in because of the stupid wakefin login and not my user name and password. The inconvenience outlays its usefulness. Going to stop and shop now instead. ### 1/5 — If I could give it negative stars I would *2026-08-27, version 26.5.0* It is the standard for worst grocery store apps in the known universe. Incapable of even sending an email to reset your password, just attempting to sign in is a constant reminder that my money going elsewhere is a great thing. ### 1/5 — Worst app ever *2026-08-23, version 26.5.0* Is there instructions for downloading digital coupons?! Why aren’t the items some type of order? It makes zero sense. Goes from a food item then bathroom cleaner back strawberries next is draino. To make matters worse let’s not just put all of the laundry detergent listed by brand together? There are no less than 10 different items listed for the same Gain detergent in different sizes. Put it under one then we can click on the actual size/scent we want. News flash nobody wants to scroll through tons of household cleaners to get to a coupon for a cake. Does corporate see us lowly customers view of the app or probably not considering navigating digital coupons makes me want to drink. I’d even take alphabetical order at this point. To just have every items coupon just listed wherever in no particular order or category is insane. Please redo the format of the digital coupon section. Please. Or get the developer of the app some adhd meds please bc this is so all over the place it deters me from shopping at the store from time to time. How hard can it be? You have 8 different sizes/scents of tide on sale? List the tide then click on it then there you can further look for the specific tide you want. It’s literally that easy. And maybe remember our “group like things together” lessons from elementary. I shouldn’t see coupon for Lysol then the very next item is mashed potatoes and the whole friggin digital coupon section is like this. I waded through 8 coupons for various Tide detergents, 10 gain just to get to apples. CATEGORIES! ### 1/5 — No "On My Way" Button *2026-08-22, version 26.5.0* The website and app keep encouraging users to tap the "On My Way" button when they are on their way, but there is no such button for me anywhere in the app. I can view my pending order in prior orders, but there's no option for me to indicate that I'm on my way. So I have to wait longer when I am at the store. Please fix this. ### 1/5 — Update wasn’t necessary *2026-08-20, version 26.5.0* Absolutely terrible. The app keeps making you sign in every single time. ### 1/5 — This app is the WORST *2026-08-20, version 26.5.0* I forgot my password so you can choose to have a verification code to reset your password sent to you via either text message or voice call. I’ve tried both methods, neither of them work…I did not receive a verification code with either of the methods. Because of this, I can’t get into my account, and I can’t take advantage of a free $100 deal at ShopRite offered through my credit card!!! My last ditch effort will be to delete the app and create a new account with another email address. ### 1/5 — App sucks *2026-08-19, version 26.5.0* Your app sucks. Wouldn’t let me pay multiple times. I wouldnt have to buy this stuff using the app if you got rid of the stupid self checkouts. You never have anyone on the registers. ### 1/5 — Awful App Update *2026-08-16, version 26.5.0* You get logged out every time you open the app. Ok. Not a problem. Login saved. Says it’s incorrect. It’s not. So go to reset password (AGAIN). Wants to send me a confirmation code. Ok. Enter info. Nothing. Send an email instead? Ok. Nothing. An endless loop of never being able to login now. I tried deleting the app (didn’t work) and restarting my phone (didn’t work). They tell you to contact their email but the customer service gives you two options (above. Tried both. They don’t work. So NOW WHAT?!) So? I deleted the app. Bye bye ShopRite. You wanna track everything we shop for anyway so wasn’t nice knowing you. Aldi’s is much cheaper anyway! ### 1/5 — Unusable *2026-08-16, version 26.5.0* No way to log in. When I try to, it says ‘get the app’? I am in the app right now? I have tried redownloading, changing default browser, idk what else to do. Logging in on mobile browser also doesn’t allow me to clip coupons because the coupon page doesn’t recognise when I am logged in. ## Most praised reviews (10 highest-rated) ### 5/5 — Great shopping experience *2026-08-30, version 26.5.0* This is a great service for many reasons. They make great choices when picking your items & keep you posted on your order. I order weekly with ShopRite!! ### 5/5 — Convenient *2026-08-29, version 26.5.0* Convenient & good prices ### 5/5 — So easy to use *2026-08-27, version 26.5.0* This ShopRite application makes food shopping so easy to use! ### 5/5 — Best App and Best Place to Shop *2026-08-27, version 26.5.0* Everything I need is one click away and easy to navigate ### 5/5 — Great app *2026-08-27, version 26.5.0* Great app for our weekly shopping ### 5/5 — I love this app!!! *2026-08-27, version 26.5.0* This is a great app, love it! Walmart? Never heard of her!!! ARFFFFF ### 5/5 — Home Delivery *2026-08-24, version 26.5.0* Wonderful business you have with being able to have groceries delivered for senior citizens that have problems with their knees. You do a wonderful job and following my orders and making sure you put my groceries on the right porch thank you. ### 5/5 — Amazing Prices !!! *2026-08-22, version 26.5.0* Always great sales and the employees from customer service to cashiers always a pleasure. The produce department employees are always really accommodating as well. ### 5/5 — Super Service *2026-08-20, version 26.5.0* Always great service pickup or delivery . ### 5/5 — Love *2026-08-15, version 26.5.0* This app is great with suggestions and easy to navigate. Love my deliveries --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*