# ShopRite Order Express — user reviews > 150 indexed App Store user reviews of ShopRite Order Express by Wakefern Food Corp, rated 4.80/5 from 30,732 ratings. - Source: https://appshunter.io/ios/app/shoprite-order-express/id1047460518/reviews - App overview in markdown: https://appshunter.io/ios/app/shoprite-order-express/id1047460518.md - Rating breakdown: 5★ 25,064 · 4★ 1,883 · 3★ 583 · 2★ 263 · 1★ 477 ## What do users think of ShopRite Order Express? Overall sentiment: neutral **Pros** - 🚀 Convenient deli ordering - ⏱️ Time-saving - 🛒 Easy to use - 📤 Prompt and accurate orders - 🛍️ Great service **Cons** - 🐛 Inconsistent order completion - 🕰️ Orders not ready on time - 🔒 Login and password issues - 🚫 Missing or incorrect items - 📦 Unclear order modification process **Commonly reported bugs** - App not working without WiFi - Incorrect item prices displayed - Order history not accessible - Address not recognized - Frequent app crashes and log-outs **Most requested features** - Ability to delete items from cart - Display of all available deli item options - Notification of item unavailability - Integration with main ShopRite app - Ability to order for others ## Newest reviews (13 of 150) ### 2/5 — Frustrated *2026-02-20, version 4.4.2* I had to place order several times. I also had to create account at least 6 times before order would take AND it didn’t allow the special promo code. ### 5/5 — Ease of ordering *2025-11-13, version 4.4.2* First time use, very user friendly. I like being able to see the cake and make any changes before final submission. ### 5/5 — Easy ordering *2025-11-10, version 4.4.2* So easy to order cold cuts ahead! Ready when you get to the store! ### 5/5 — Convenient *2025-11-02, version 4.4.2* Super convenient when you don’t want to wait on the deli line. Easy to order ### 5/5 — 🥰♥️ *2025-10-02, version 4.4.2* 🎈 ### 5/5 — Deli counter *2025-07-01, version 4.2.1* The employees at the deli counter are so nice and pleasant ### 2/5 — Cart often “empty” after I’ve added items *2025-06-17, version 4.2.1* Lately very often after I carefully select deli items and add them to my cart, I go to submit my order and it says. “Your cart is empty” . This has happened several times. Sometimes I go to the trouble of trying again and the same thing happens. Very time consuming. I have the latest update ### 2/5 — Annoyed *2025-06-15, version 4.2.1* It took me five times to get it to go through each time I’d have my order in. I go to complete it and it would say nothing in your basket trying to uninstall the app and then reinstalling it and it’s still didn’t work… finally got to go through🙄 ### 5/5 — Easy peasy! *2025-05-21, version 4.2.1* I love this because I can just place my order from home and go into store and pick up without having to wait. They get it right every time, too. ### 2/5 — Kearny shop rite deli *2025-05-19, version 4.2.1* Order was not ready deli department claimed they were too busy. So why have order ahead!? ### 5/5 — Deli ordering *2025-04-29, version 4.2.1* I like to order my deli order from the app so I don’t have to wait in line for it. ### 3/5 — Cart starts lit even when empty *2025-04-24, version 4.2.1* So not sure if this a IOS thing but placed catered subs into the cart, went off to look at other things on the OTHER SR app (why 2 apps, couldn’t the main one be changed to add ordering functionality) Anyway came back, after a few mins cart is empty but cart still has the number of items in the cart, you open the cart and it says it’s empty New user of the instant order app so may be something missed during the install ### 5/5 — Ordering from catering *2025-04-18, version 4.2.1* I always order from shop from home 90% of the time I have an account I sign in there’s never ever a problem the other 10% I go to the store on Hylan Boulevard that’s when I shop walking into the store. My shop from home always comes from the other ShopRite on veterans like I said never a problem I tried to simply order something from catering and it was such a hassle. I had to sign in all my information over and over again my credit card my address my name my email like I had to start a whole new account. Can’t understand why it doesn’t link up. I’ve been with you guys years and years since I moved to Staten Island I don’t understand why theres such a problem. we shop from home from its inception, Anyway hopefully all goes in and I’m gonna pick it up at the store. Hopefully it all works out. I love Shoprite. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible Experience *2026-07-17, version 4.8.0* Please clean this up horrible process - taking 15 mins to order a cake. Had to try multiple times to get payment through - did not have an issue with other are store apps - eg Wegmans ### 1/5 — Food Never ready on time if at all *2025-10-03, version 4.4.2* App okay. But deli NEVER ready on time. Sometimes not at all despite confirmation. Sad. ### 1/5 — Review *2025-09-04, version 4.4.0* Terrible time ordering. Kept having to submit my payment over and over. ### 1/5 — Finally allowed order to push through after several attempts!! *2025-08-10, version 4.2.1* App wouldn’t acknowledge items in cart!! Repeated cart is empty, when in fact it wasn’t! This happened several times today as well as last week!! A waste of time!! ### 1/5 — Order *2025-07-05, version 4.2.1* Cannot add another item ### 1/5 — App is questionable *2025-06-14, version 4.2.1* You go through the process of picking all your deli selections and when you get to the cart it's empty. 3 times I had to start over. ### 1/5 — Not happy *2025-05-29, version 4.2.1* When I got to the store, my order wasn’t even ready half hour later ### 1/5 — App Consistency *2025-03-31, version 4.2.1* The app is a great convenience for shopping. However, it crashes often and aisles for products are not always up to date. ### 1/5 — Website issues *2025-03-27, version 4.2.1* Every time I use the deli feature to preorder, I fill my cart, then go to check out, the it says the cart is empty! There are 7-items in my cart on the screen and the message is that my cart is empty! I’ve written to Wakefern about this issue three times now. Please get your IT people to fix this glitch. ### 1/5 — Awful *2025-03-19, version 4.2.1* I hate this app. I have not been able to check out once. Ridiculous. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy pick up *2026-08-28, version 4.8.0* It is much easier than waiting an hour in store I really like it ### 5/5 — Love the Express App *2026-07-12, version 4.8.0* This Express Deli app is so helpful. I wish all stores had an app like this for certain departments like this it makes life so much easier. Thank you ShopRite ! ### 5/5 — Great Convenience *2026-07-11, version 4.8.0* App is simple to use and it’s so great to know when you arrive at the store, there is no wait at the deli counter! Thanks for this amazing convenience. ### 5/5 — Order Express *2026-06-25, version 4.8.0* I like the app, but I’m missing the option for how thick to slice the deli product. ### 5/5 — Best app ever *2026-06-15, version 4.8.0* Now I don’t have to wait in line to buy cold cuts this is amazing ### 5/5 — Slice thin *2026-06-02, version 4.8.0* I appreciate that I can order my deli and have it ready. I would appreciate it more if when I request "sliced thin" was honored. ### 5/5 — Easy order *2026-02-22, version 4.4.2* What a nice service this is!!! To not have to wait in the line is amazing when crunched for time. Thank you!!! ### 5/5 — Easy peasy *2026-01-24, version 4.4.2* Heading home from airport before the big storm Have only ordered catering online but this was super easy! ### 5/5 — First time *2025-12-24, version 4.4.2* Well it was very easy to set up my order. Let’s see about tomorrow picking up lol ### 5/5 — Time Saver *2025-11-29, version 4.4.2* So easy to use and saves so much time in the grocery store. My order is always waiting for me. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*