# ShopRite Pharmacy App — user reviews > 57 indexed App Store user reviews of ShopRite Pharmacy App by Wakefern Food Corp, rated 2.90/5 from 109 ratings. - Source: https://appshunter.io/ios/app/shoprite-pharmacy-app/id931060401/reviews - App overview in markdown: https://appshunter.io/ios/app/shoprite-pharmacy-app/id931060401.md - Rating breakdown: 5★ 39 · 4★ 9 · 3★ 7 · 2★ 7 · 1★ 47 ## What do users think of ShopRite Pharmacy App? Overall sentiment: negative **Pros** - 👍 Easy to use for refills - 👍 Convenient for prescription management - 👍 Fast and easy refills - 👍 Helpful for viewing RX history - 👍 Easy to set up and link prescriptions - 👍 Great for vaccine appointments - 👍 Excellent app with fingerprint login - 👍 Easy to refill prescriptions - 👍 Great app, does it all - 👍 Excellent app, easy to use - 👍 Very convenient and easy to use - 👍 Great app, love scanning prescriptions **Cons** - 🐛 App is unusable - 🐛 Black screen error - 🐛 App doesn't work at all - 🐛 Terrible app, trash - 🐛 Cannot make auto-refill changes - 🐛 Birthdate invalid error - 🐛 App doesn't save time - 🐛 Pharmacy hours not updated - 🐛 Confusing app, requires two emails - 🐛 Cannot delete/archive old prescriptions - 🐛 Doesn't remember account info - 🐛 Not available in some locations - 🐛 Fails after update, login issues - 🐛 Cannot sign in with facial recognition - 🐛 Terrible app, nothing works - 🐛 Cannot refill, name mismatch - 🐛 Wrong date of birth error - 🐛 App no longer there for some stores - 🐛 Cumbersome, hard to find scripts - 🐛 Says it's too soon to fill - 🐛 Worst app ever, no store in area - 🐛 Won't load, error messages - 🐛 Complete trash, doesn't work - 🐛 Cannot log in - 🐛 Charged for the app? - 🐛 Waste of time, doesn't work - 🐛 Does not work with Rx numbers - 🐛 Horrible, dreadful, awful - 🐛 Can't see script status after update - 🐛 Unusable, hard to navigate - 🐛 New app is horrible, frustrating - 🐛 Terrible app after update - 🐛 No price after script is filled - 🐛 Giant leap backwards, missing functions - 🐛 Cannot add prescription, PIN error - 🐛 Trash, doesn't work well - 🐛 Cannot download after iOS update - 🐛 Doesn't work on iPad **Commonly reported bugs** - Refill orders not working as expected - Text messages sent too early - App shows black screen or error messages - App is completely unusable - Cannot make changes to auto-refill - Invalid birthdate error - Pharmacy hours are not up to date - Cannot set up pharmacy ID with same email as food store login - App does not remember account information after first use - Login fails after app update - Cannot sign in with facial recognition - Password and username not recognized after update - Name mismatch error when refilling prescriptions - Incorrect date of birth error during account creation - App says store is not in area when it is - App shows 'This user has no patients associated with it!' error - Cannot log in, requires going back to old version - App does not work with current Rx numbers - App is difficult to navigate and unusable - Cannot see prescription status, cost, or readiness - Error sending PIN to patient phone - App does not support email feedback - Cannot download app after iOS update - App does not recognize email/password on iPad **Most requested features** - Include cost in text messages - Use user's requested 'ready' date - Update the app more often - Include a notes field for the pharmacist - Clarify app access or change separate login requirement - Allow deletion or archiving of old prescriptions - Add dark mode option - Improve app navigation and organization - Allow PC access for prescription renewal - Show prescription cost after refill - Show prescription status (in process, doctor called, etc.) - Allow adding prescriptions with PIN error resolution - Improve facial recognition login - Allow users to choose their preferred login method ## Newest reviews (14 of 57) ### 2/5 — Constant ReSubmits Needed *2026-08-14, version 2.1.3* I’ll submit a refill. Check a couple days later and it will tell me it’s ready to refill. Submit refill again. Couple days later, says ready to refill. Waste of time. ### 2/5 — Needs improvement *2026-02-19, version 2.1.3* It basically gets the job done, but it needs some help. The helper needs to understand Apps, users and the Pharmacy System. If I determine that I can use a refill two weeks from now and place my order, it just doesn’t work! I start getting text messages within two days that my prescription is ready for pickup! Then I get warnings that my order will be restocked after another two days. If they ask for a “ready” date, why can’t it use my date? I give a date and time since I don’t live near the store! Also, it would be nice to include the cost as part of the text. I don’t know if the App doesn’t work as described, or is the pharmacist ignoring my request? In either case, the experience is annoying. ### 2/5 — Not working *2024-12-30, version 2.1.2* Your app is currently just a black screen. Eventually an error message comes up but it’s not working. ### 4/5 — Updates *2024-12-17, version 2.1.2* I would give it a perfect score but you need to update the app more often. Sometimes it’s doesn’t work at all. ### 3/5 — Don’t trust the hours *2024-11-26, version 2.1.2* Pharmacy hours are not kept up to date. ### 2/5 — Mr Mike *2024-07-09, version 2.1.2* This app is terrible!! I cant believe shop Rite released this trash and expect people to use it. Its a sin that the pharmacy has such great personnel and this is how they represent them. If I didn't care for the people at my local store I would change pharmacies! WAKE UP! We have other choices! ### 2/5 — Very confusing app *2023-08-31, version 2.0.6* This is a very poor app. There doesn’t seem to be a way to have a separate icon on the phone for this app. You have to access it via the ShopRite food shopping app. Unless I’m missing something.. Then you cannot set up a pharmacy ID using the same email as the food store login. So you need two email addresses just to separate the pharmacy and the food! I hope they can either clarify this for me or change this. ### 2/5 — Can’t delete/archive old prescriptions *2023-06-03, version 2.0.6* It would be really nice if there would be a way to delete or archive old prescriptions that are expired or have no more refills left. These old prescriptions are just taking up room on the app and looking at all of them can get confusing since they aren’t in any kind of order. ### 3/5 — Could use Notes field *2023-02-04, version 2.0.6* I like how easy it is to refill a script using the app. However, it would be even more helpful if I could enter notes for the pharmacist like “Have new insurance.” or “Please use GoodRx discount.” ### 4/5 — Works well *2021-09-12, version 2.0.5* Helpful and convenient ### 1/5 — Absolutely a mess *2021-02-21, version 2.0.5* What 2 year old developed this app? Nothing works. I have better luck using a land line. JUNK! ### 2/5 — I cant Refill through the app *2021-02-15, version 2.0.5* For the past 8 prescriptions I have tried to refill in the app it says: The last Name on the Rx does not match the name submitted! (Not Refillable) due to the name not matching, even though quite obviously the name does. ### 1/5 — App not work need to be fixed! *2021-01-28, version 2.0.5* I try to create my account so When I click on create my account a bann announce wrong date of birth I renter many times but same problem I call to the pharmacy and they have the right date on the sistem but the app still not accepting so I can’t use the app ### 1/5 — Pharmacy @ ShopRite Rite no longer there *2020-12-11, version 2.0.5* Why have the pharmacy app when the ShopRite Pharmacy in Staten Island, NY was bought out by Walgreen’s & is no longer there? Take it out of the system, please, IT people, since I use the app & my store is selected (#109). (It was convenient to go there since it was within walking distance from our house). Oh, well. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor *2025-02-14, version 2.1.2* Unable for auto refill ### 1/5 — Auto-refill *2024-11-12, version 2.1.2* Cannot make changes to auto-refill. For instance, the pharmacy notified me of a ready prescription that I’m no longer using. My doc upped the strength almost a month ago. I had to call to tell the pharm to remove auto-refill, and pull the prescription. I should have been able to do that with the app. Now the new strength which should be on auto-refill is not. I’ll need to remember to request the refill. App doesn’t save anyone time. ### 1/5 — One Star *2024-08-12, version 2.1.2* Apparently, my birthdate is invalid. Sorry you hate the 90s but I still need my prescriptions. ### 1/5 — It doesn’t work at all *2024-07-09, version 2.1.2* I can’t even start it. Nor mobile version, nor desktop ### 1/5 — never works *2024-07-08, version 2.1.2* Won’t load anything. Always an error message on error message on error message. I have a lot of health issues I’m battling rn- having access to this app would have made my life slightly easier so naturally it doesn’t work. Thanks for nothing ShopRite - as usual. Xoxo, your sick customer you don’t care about ### 1/5 — Operation Company/GetBrandFailed *2024-06-18, version 2.1.2* Get an error with header “Operation Company/GetBrandFailed. App is currently unusable. ### 1/5 — Doesn’t Remember Account Info *2023-04-12, version 2.0.6* Can’t login after only one use. Initial setup was easy and first use was easy, but now won’t login at all. If I have to go through hoops to use this, it’s not worth it! ### 1/5 — Not available in Staten Island ShopRite Stores *2023-01-24, version 2.0.6* Not available in Staten Island ShopRite Stores anymore - they use to one-stop store, very convenient. I would if they still have ShopRite Pharmacy section in the New Jersey stores? ### 1/5 — Fail! *2021-11-22, version 2.0.5* App updated by a trainee or worse. After updateThe app no longer recognizes my user name or password and even after I update both of them it doesn’t recognize them. SHOPRITE… You can do better than this can’t you? ### 1/5 — messed *2021-04-13, version 2.0.5* can’t sign in with facial recognition and i had to put in the password every sign in ## Most praised reviews (10 highest-rated) ### 5/5 — ShopRite Pharmacy *2024-11-11, version 2.1.2* At the Emerson,N.J. pharmacy I was always well taken care of with a smile. The best manager was a lady who was always happy. The ONLY thing bad, as a matter of fact it was HORRIBLE when you closed the Emerson Pharmacy. I was a sports coach in Emerson and I can tell you that just about any family with children used the Emerson ShopRite Pharmacy. I had to be at least braking even. Taking it away was a huge disservice to the people in Emerson at the very least. ### 5/5 — Took me just a few minutes to setup *2023-10-24* This might be difficult for new customers. But if you have a refill, just enter your refill number, verify your phone number and within a few minutes you can order your refills in seconds. ### 5/5 — Fast and easy! *2023-10-20, version 2.1.1* Love how I can create an account and see the status of my prescriptions. Ordering refills is much easier through the app then calling it in. Love this app! ### 5/5 — Great app *2021-05-19, version 2.0.5* Love this app! So easy to refill my prescriptions or make a vaccine appointment. ### 5/5 — Easy Peezy *2020-11-06, version 2.0.5* I was just made aware of this app and immediately downloaded it. It was very easy to set up and link to all the prescriptions I already have in place at ShopRite. It was also very easy to order refills and even change a prescription to auto refill. I think this is going to make a big difference in my ongoing health care maintenance. Loving the app! ### 5/5 — Easy to use *2020-11-06, version 2.0.5* The app is excellent, love the new fingerprint log-in ### 5/5 — Awesome! *2019-08-26, version 2.0.1* Easy to use, great feature on viewing RX history and being able to see when prescriptions are ready! ### 5/5 — Nice update *2019-05-24, version 2.0.0* Being able to fill a lot of rx in a single step is very helpful. And I like the organization in the RX history now that shows ready for pick up ### 5/5 — Excellent app *2017-05-23, version 1.0.25* Very easy to use! ### 5/5 — Very convenient *2017-05-17, version 1.0.25* Very convenient & easy to use - thanks shoprite --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*