# ShopWoodmans — user reviews

> 197 indexed App Store user reviews of ShopWoodmans by Woodmans, rated 3.90/5 from 875 ratings.

- Source: https://appshunter.io/ios/app/shopwoodmans/id1213495198/reviews
- App overview in markdown: https://appshunter.io/ios/app/shopwoodmans/id1213495198.md
- Rating breakdown: 5★ 536 · 4★ 73 · 3★ 51 · 2★ 45 · 1★ 170

## What do users think of ShopWoodmans?

Overall sentiment: neutral

**Pros**

- 🚀 Easy navigation
- 📋 Helpful shopping list feature
- 🛒 Convenient in-store mode
- 🔍 Improved search functionality

**Cons**

- 🐛 Frequent app crashes
- 🔍 Unreliable search results
- 🗺️ Lack of aisle location information
- 💰 Higher prices for online orders
- 🤖 Poor customer service

**Commonly reported bugs**

- Items disappearing from shopping cart
- Inability to add items to pending orders
- Inconsistent behavior when removing items from list

**Most requested features**

- Ability to create and save multiple shopping lists
- Option to sort shopping list by aisle location
- Offline mode for creating and accessing shopping lists
- Improved coupon management and integration

## Newest reviews (17 of 197)

### 3/5 — Images gone

*2026-08-07, version 4.26.2*

With the latest iOS update and Woodmans app update images of product no longer show up anywhere in the app. Please fix. Thanks.

### 2/5 — Major bug right now

*2026-07-18, version 4.22.0*

Usually a decent app. But right now it’s got a free-delivery-first-three orders offer that is really screwing things up, at least on my SE 2020. The offer stays there continuously and blocks the button to show more search results. If I tap the X to close the offer, it takes me to a delivery list to build. If I close that, then the offer is immediately back again blocking the ability to show more search results. Please fix this bug!

UPDATE: Removing and reinstalling the app fixed the problem, but ONLY for a few days. Now it’s back.

### 2/5 — Annoying

*2026-06-12, version 4.18.1*

The $0 delivery banner that covers the bottom 1/3 of the screen and CANNOT be dismissed without going to the cart is horrendous. Neither the X nor the "got it" button will dismiss the banner.

### 3/5 — New version disappointing

*2026-05-30, version 4.16.0*

We used to be able to create a list of saved items and the app would tell us where the item is located in the store. Now location is gone. The shopping lists are not as user friendly. Disappointed.

### 3/5 — App not sending me notifications

*2026-04-16, version 4.10.0*

The Woodman’s app is no longer sending me texts or emails when I place an order even though I have those push notifications turned on. Why?

### 2/5 — Fix the app

*2026-03-05, version 4.4.0*

app doesn’t allow me to save my list as an order so I can order ahead and pick it up at the store 
All the app is good for is location of items at the store 
In

### 3/5 — Logging in removes isles

*2026-02-17, version 4.2.0*

Decent app but it seems that whenever you log into an account you can’t see the location of items anymore which is really the main reason to use the app. I made sure I had the correct store and double checked but if you are logged into an account you can’t see location, the only fix that I’ve found is staying logged out which is sad because you lose out on the coupons feature.

### 2/5 — App issue

*2026-02-07, version 4.0.0*

App doesn’t work

### 3/5 — Needs a small tweak to be pretty great

*2026-01-20, version 3.98.0*

Love the locations of all items, it’s incredibly helpful when shopping. I’ve been trying to organize recipes in the “Saved Lists” feature, but when I choose “Add To Cart”, it adds everything from all my lists to the cart at the same time. If I could add the correct items and quantities that I have saved in my lists, it would be a real game changer.

### 1/5 — Removed aisles

*2025-12-08, version 3.94.3*

Why would you remove the feature that shows you exactly where every single item in your cart is? That was the only part of the app that was useful

### 3/5 — Ok app

*2025-12-07, version 3.94.3*

It’s not always accurate to what’s in your store vs showing online. Also doesn’t allow you to move the cart items to the list (only list to cart) so if you’re in the wrong view and build a cart(or change your mind), you have to start start over to get the list functionality because you also can’t use the cart as a checklist. Unless you delete as you go but then you can’t reuse it.

### 1/5 — Constant digital coupon problems!

*2025-11-13, version 3.90.1*

The digital coupons have not been working and I have to find someone who can put it through as a vendor coupon. They said other people are having problems but I don’t see anything be done about it.

### 1/5 — Shopping List Glitch

*2025-11-06, version 3.90.1*

Great for organizing my go to groceries but the actual shopping list seems glitched

### 2/5 — UI Improved to Detriment of Usability

*2025-10-28, version 3.90.1*

I was really happy when Woodmans decided to improve their app. Unfortunately while it looks much better, the search function no longer works as efficiently as it used to and now doesn’t show the items searched for. Furthermore, the in store shopping mode doesn’t logically order the aisles which forces you to jump around in the app while shopping in store. Finally, for some reason you have to press two buttons to pull up your shopping ID which makes no sense. Overall, this app needs to be more functional. Just making it pretty doesn’t make it useful.

### 3/5 — Please fix ingredients lists

*2025-10-12, version 3.86.0*

The app doesn’t show the ingredients list after the new update:(

### 1/5 — Garbage!!

*2025-09-29, version 3.84.0*

Trying to order curbside pickup and added all items to my cart only to find out my cart icon is missing?? Once I found that in some blank space at the top of the screen I go to select pick up time… won’t let me choose a time. Again deleting and re installing this app for the 4th time

### 1/5 — Shopping Lists

*2025-09-19, version 3.82.1*

When is the ability to make different shopping lists coming back? You said it would be coming back and it has been a long time but nothing has changed.

## Most critical reviews (10 lowest-rated)

### 1/5 — Broken

*2026-06-13*

The app and site are broken. Used to be able to create a list or a cart and the items displayed would also list where they were located in store. Used to be able to share these things with other users. Now it’s just share a cart with family and I don’t want a third party person (and cannot afford!!!) to pick my groceries when I want and need my spouse to do so. I have many food allergies, I can’t depend on third party people to carefully select things that won’t kill me. As an aside, my spouse is completely unable to log into his account. It both claims the account doesn’t exist and that the email is in use. He’s used multiple browsers and computers and even multiple accounts and all of the above allow a creation but then a refusal to log in. Lastly, the overlay of the free delivery offer does not go away no matter what you do. When you try to remove it it acts as if you’re blindly hitting buttons beneath it. Beyond infuriating. Whomever is managing your website and your app has deeply deeply messed up. This is so broken.

**Developer response:** Thank you for your feedback. You are still able to create a list and add items to your cart. Most items have the location listed, is there something in particular you are having troubles locating? You can share items that you like with friends. You are also able to create a family account with up to three people, it does not have to be three people; the only people on this account will be people you invite there will be no third-party person listed on this account. Please send your husbands email and/or phone number to contactus@woodmans-food.com so that we can look into this for him. The free delivery banner should not be showing up any longer. If you are still seeing it, please uninstall and reinstall your app. Hopefully this helps.

### 1/5 — Where did store mode go?

*2026-05-31, version 4.16.0*

Loved this app previously and would use it all the time to locate items in the store. But now store mode is gone! I can’t see what aisles items are in or if my local store has an item in stock. Bring it back!

### 1/5 — Hasn’t worked properly for some time.

*2026-05-27, version 4.16.0*

EDIT - After the recent update to version 4.16.0.53158 it is still broken. And the link to “CONTACT DEVELOPER” just links to the FAQ in the app. I could send a video but there is no way to do so. 

On iOS app version v4.10.0 50383 When adding items to your shopping list it auto adds things you’ve purchased before. It’s inexplicably stupid and should have been fixed by now.

### 1/5 — Hasn’t worked properly for some time.

*2026-05-13, version 4.10.0*

On iOS app version v4.10.0 50383 When adding items to your shopping list it auto adds things you’ve purchased before. It’s inexplicably stupid and should have been fixed by now.

### 1/5 — Hasn’t worked properly for some time.

*2026-05-09, version 4.10.0*

When adding items to your shopping list it auto adds things you’ve purchased before. It’s inexplicably stupid and should have been fixed by now.

### 1/5 — Ubicaciones

*2026-05-03, version 4.10.0*

Cambiaron los productos de pasillos y aún en la app no se observan los cambios, tienen a uno dando vuelta por toda la tienda para adivinar en qué pasillo está cada cosa, sumado a eso hay artículos que no tienen foto. También deberían modificar esa ubicación de “despensa” porque eso significa que puede estar en cualquier parte de la tienda.

### 1/5 — Not helpful

*2026-04-03, version 4.8.0*

This app is very unhelpful when looking to see if certain products are in stock at the store. It will say they are available and then be out of stock. The items are not always in the correct location listed on the app either.

### 1/5 — Used to be useful

*2026-03-31, version 4.8.0*

Used to be good. Now it never loads prices. So buggy. Blah.

### 1/5 — Bad update

*2026-03-21, version 4.6.0*

Most recent “update” has made app glitchy and very unreliable.

### 1/5 — Removed aisles

*2025-12-14, version 3.94.3*

Why would you remove the feature that shows you exactly where every single item in your cart is? That was the only part of the app that was useful

Update to response….

It definitely doesn’t show them anymore. I’m on the most updated app. It used to order them in your cart by aisle and show the exact aisle and bay number.  Not anymore. Even when I click on the item it doesn’t show a location. Only wants me to set up pickup.

## Most praised reviews (10 highest-rated)

### 5/5 — Juan

*2026-08-04, version 4.26.2*

Juan was polite and kind.

### 5/5 — Woodman’s is great!

*2026-04-22, version 4.10.0*

Woodman’s is a great store with the best choices and their customer service is wonderful. Thank you!

### 5/5 — Needs viewing for in-store purchases receipts on app!

*2026-03-29, version 4.6.0*

Ok app. Some bug fixes like deleting saved “all items”. Should be able to make purchases in-store and see receipts (with a connected card) from the app tho! Otherwise, love supporting local businesses!

### 5/5 — Great app - iPad version needs a tweak

*2024-12-07, version 3.44.0*

December 2024: Love this app! Perfect on my iPhone while shopping and can’t find something. The search function takes me right to it. The only improvement I would suggest is in the iPad version, and that is to support split-screen functionality that most iPadOS apps support. That way I can have the Woodman’s app on one half of the screen while I have my Reminders shopping list on the other half. This would make pre-planning my trip a breeze!

### 5/5 — Efficient shopping at its finest.

*2024-11-16, version 3.42.1*

Thank you so much for the awesome bug fixes. My family was so happy today updating our grocery list.

### 5/5 — The shopping list function is gone

*2024-11-14, version 3.42.1*

Where is the shopping list?  Cart is the only function available.  I am shopping using the In Store function and the shopping list is nowhere to be found.  What happened?  Why was it deleted from the app?  Can it please be put back?  Thank you.  ***Shopping List is back.  YAY!***

### 5/5 — They do in fact still have store selections

*2024-07-18, version 3.24.1*

Wanted to add this bc I can’t delete my past 1 star review lol

### 5/5 — Hugely Improved!

*2024-07-09, version 3.24.1*

The dietary filters are back, along with the ability to locate products   (you have to put the app in In-Store mode). Thanks for restoring the functionality to the app! 👍🏼

### 5/5 — Nice update.

*2024-06-23, version 3.20.0*

Nice UI update

### 5/5 — Switch to In-Store mode for item locations!

*2024-03-19*

UPDATE: Still leaving my previous review because I didn’t see it (though, in my defense, I did say “unless I am missing something” in my original review), but after seeing a developer response to someone else’s comment, it seems the item location functionality IS still there. At the top of the app, select “In-Store” (located next to the Delivery and Pickup options, directly under the search bar). Having item locations makes this app much, much better and more usable. The shopping list also seems to be in the upper right corner now. ——— OLD REVIEW The new update looks beautiful, but the entire purpose of the app was lost for me, unless I am missing something. Woodman’s is so big, I would use the shopping list function to both keep track of what I needed and to hunt it down in the aisles. The item locations/aisle numbers within the old app were a godsend, especially for someone like me with social anxiety who likes to get in and out. I could focus on where I needed to be and how to get there and it was the only way shopping was made tolerable. Am I just missing it? And if so, can I be pointed on the right direction? If not, I’ll unfortunately need to resort to shopping at Jewel for all my groceries again because their app still has item locations/aisle numbers and a shopping list function. I really hate leaving this review because the app looks so much better and I love Woodman’s, but I can’t shop like this. One day, I’ll hopefully make enough progress to not need these crutches, but right now they’re very much needed and it’s disheartening to see this functionality removed.

**Developer response:** Thanks for taking the time to review, Elliot! We appreciate your feedback.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
