# Shorelink

> Bermuda's intelligent public transport ticketing and boarding app. (iPhone/iPad app by Government of Bermuda.)

- Source: https://appshunter.io/ios/app/shorelink/id6504182817 (this page in markdown: same URL + `.md`)
- Developer: [Government of Bermuda](https://appshunter.io/developer/1459383952)
- Category: Travel, Navigation
- Price: Free
- Rating: 2.07/5 from 29 App Store ratings · 14 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 113 MB
- Languages: English, French
- Released: 2024-07-07
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/shorelink/id6504182817/reviews.md

## What is Shorelink?

Bermuda Ministry of Transport brings a state-of-the-art Intelligent Mobility system which will make the public bus & ferry network easier to ride. 
Use your debit or credit card to buy your one-way ticket or multiride pass, virtually punch your ticket when boarding the bus and off you go!

## Key features

- Digital ticket and pass purchase
- Virtual ticket punching
- Integrated bus and ferry network
- Debit/credit card payments
- State-of-the-art mobility system

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/shorelink/id6504182817/reviews.md

### 1/5 — Difficult

*2026-06-25*

This app is not user friendly.   I used it on our trip to Bermuda and I’ve encountered many other tourists experiencing difficulties,

### 1/5 — No schedule information

*2026-05-24*

The application provides no route maps or schedule information and is useless as a navigation aid. What’s the point of this app if all it does is collect your money

### 1/5 — Most useless app ever

*2026-05-07*

This is most useless mass transit app ever. No useful map at all. The best bus map is found downtown on the wall at the main bus station in Hamilton, but is nowhere to be found on the app or internet. The so-called “Live Map” is completely useless; slow to load and the limited “real time” busses are no even close to their actual. If I could give this app negative stars it would get a minus 10.

### 1/5 — Completely unreliable bus system

*2026-04-09*

We had a terrible experience with this bus system. The buses were often late, or did not show up or passed by when they weren’t full. Completely frustrating. For an island that does not allow car rentals the bus system should be much better

### 3/5 — Unable to add payment method

*2026-03-23*

Nice app and easy to use. Just wish it allowed an account holder to save a credit card for purchases. As it is now, the only value to having an account is the ability to see all your past purchases in one place and receive email confirmations. You still have to manually add your credit card info for every purchase.

### 2/5 — Thoughts

*2025-12-20*

-A little bizarre that this app is the only way to pay for transit by credit card. Tap on/ tap off (or similar) systems are ubiquitous abroad now. Having an attempt at a mobile app first seems strange.
-The app itself is middling. It’s rough around the edges and judging by what other reviewers are saying I would make any big purchase on it.
-There are either way fewer buses than I thought in Bermuda or the RTI map doesn’t work. 
- The app needs improved SEO. I searched ‘Bermuda Bus app’ ‘Bermuda transit app’ and there were no hits. Has me worrying about tourists who don’t already know about its existence. 
- You are unable to see what buses serve your station in station map mode.

### 1/5 — Charges for tickets but they do not appear in the app

*2025-12-02*

I purchased a monthly pass for the bus in Bermuda. I was charged for the monthly pass, but no passes appeared in the app. I assumed the purchase did not go through, so I purchased again. Now I have paid twice for a monthly bus pass, and still have no passes. I have reached out to the government for a refund and instructions for obtaining the passes. Flawed system. Find another way.

### 2/5 — Still extremely glitchy.

*2025-12-02*

I have several times been unable to purchase a pass via this app. This morning, I actually did purchase a pass and received an invoice, and yet it says I have no available/activated tickets. So hopefully my invoice will be enough to get me on the ferry/bus today.

### 1/5 — Convenient for Pass Purchasing Otherwise, Unreliable.

*2025-10-29*

App is alright could be a lot more user friendly it the overall bus service is unreliable so it makes the app unreliable on good thing about this app is I can purchase the bus ticket/pass other than thought Bermuda Transportation really needs to step it up. Convenient for Pass Purchasing otherwise unreliable

### 1/5 — Not reliable

*2025-08-11*

The current position of the ferries does not always show on the live map.

## Frequently asked questions about Shorelink

### How do I buy tickets with Shorelink?

You can purchase one-way tickets or multiride passes directly within the app using your debit or credit card. This allows for convenient and secure transactions before you board.

### How does virtual ticket punching work on Shorelink?

When boarding the bus or ferry, you can virtually punch your purchased ticket or pass through the app. This eliminates the need for physical tickets and streamlines the boarding process.

### What devices does Shorelink support?

Shorelink is currently available for iPhone and iPod devices. This ensures accessibility for a wide range of Apple users traveling in Bermuda.

### Is Shorelink free to use?

Yes, Shorelink is a free application. There are no upfront costs to download or use the app itself, though you will need to purchase tickets or passes for travel.

### What is the age rating for Shorelink?

Shorelink has an age rating of 4+, making it suitable for users of all ages. This indicates that the content and functionality are appropriate for a broad audience.

### How often is Shorelink updated?

The latest version of Shorelink is 1.1, and it was last updated on August 5, 2025. This suggests a commitment to ongoing improvements and maintenance of the application.

### What payment methods are accepted by Shorelink?

Shorelink accepts debit and credit cards for purchasing tickets and passes. This provides flexibility and convenience for users to pay for their public transport.

### Does Shorelink have ads?

No, Shorelink does not contain advertisements. As a government-developed application, it focuses on providing a seamless user experience without commercial interruptions.

## Version history (last 4 releases)

### 1.2 — 2026-06-30

The Bermuda Ministry of Tourism & Transport, Culture & Sport brings a state-of-the-art Intelligent Mobility system which will make the public bus & ferry network easier to ride.
Use your debit or credit card to buy your one-way ticket or multiride pass, plan your journey and track your bus or ferry position in real time, virtually punch your ticket when boarding the bus or ferry and off you go!

### 1.1 — 2025-08-05

The Bermuda Ministry of Tourism & Transport, Culture & Sport brings a state-of-the-art Intelligent Mobility system which will make the public bus & ferry network easier to ride.
Use your debit or credit card to buy your one-way ticket or multiride pass, plan your journey and track your bus or ferry position in real time, virtually punch your ticket when boarding the bus or ferry and off you go!

### 1.0.1 — 2024-08-09

Bermuda Ministry of Transport brings a state-of-the-art Intelligent Mobility system which will make the public bus & ferry network easier to ride. 
Use your debit or credit card to buy your one-way ticket or multiride pass, virtually punch your ticket when boarding the bus and off you go!

### 1.0 — 2024-07-08

No release notes.

## Apps similar to Shorelink

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| --- | --- | --- | --- |
| [Island: GO! Cayman & Bermuda](https://appshunter.io/ios/app/island-go-cayman-and-bermuda/id6473447582) | 4.9 (402) | Free | Travel |
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## More apps by Government of Bermuda

- [Bermuda Tree Frog](https://appshunter.io/ios/app/bermuda-tree-frog/id1457602409)
- [AQUA Quarantine Ally](https://appshunter.io/ios/app/aqua-quarantine-ally/id1526424632)
- [National Disability Register](https://appshunter.io/ios/app/national-disability-register/id6499159134)

All apps by Government of Bermuda: https://appshunter.io/developer/1459383952

## Related topics

[shorelink bermuda](https://appshunter.io/ios/topics/shorelink-bermuda) · [bermuda bus](https://appshunter.io/ios/topics/bermuda-bus) · [bermuda shorelink app](https://appshunter.io/ios/topics/bermuda-shorelink-app) · [bermuda bus schedule](https://appshunter.io/ios/topics/bermuda-bus-schedule) · [bus schedule bermuda](https://appshunter.io/ios/topics/bus-schedule-bermuda)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*